Redundant WLC-5508 Deployment Licensing

I am deploying a redundant WLC-5508.  We purchased 2, each with the base license of 50 AP's.  After the survey, we determined that we need an additional 9 access points.  Do we have to purchase 2 upgrade licenses?  If so, can we get them in increments of 5, similar to the 2500 series WLC's?

After the survey, we determined that we need an additional 9 access points.  Do we have to purchase 2 upgrade licenses?
Yes.  You need to purchase TWO (2) licenses.
Here's the difficulty with your scenario:
For unknown reason, someone in Cisco has determine that, in your case, you have an appliance with 50 bases license and you need to add 9 WAPs.  Logic dictates that you could potentially get a 25-base license right?  Not in this case.  Your minimum license you can get is 100-base license.
Because of this, I would recommend that you raise a TAC Case and potentially get both of the WLC RMA-ed.  Tell TAC that you want to get a 25-base license ADDED to both units.  (Bringing the total to 75.)
Message was edited by: Leo Laohoo

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    Site Description................................. GURGAON-AP-GROUP
    Venue Group Code................................. Unspecified
    Venue Type Code.................................. Unspecified
    NAS-identifier................................... Fractal-WLC1
    Client Traffic QinQ Enable....................... FALSE
    DHCPv4 QinQ Enable............................... FALSE
    AP Operating Class............................... Not-configured
    Capwap Prefer Mode............................... Not-configured
    RF Profile
    2.4 GHz band..................................... <none>
    5 GHz band....................................... <none>
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    GUR-AP-01            2     AIR-CAP2702I-D-K9    f4:4e:05:78:ae:e4  default location  1     IN       1
    GUR-AP-05            2     AIR-CAP2702I-D-K9    f4:4e:05:80:b5:18  default location  1     IN       1
    GUR-AP-03            2     AIR-CAP2702I-D-K9    bc:16:65:13:71:00  default location  1     IN       1
    GUR-AP-07            2     AIR-CAP2702I-D-K9    f4:4e:05:80:b3:f8  default location  1     IN       1
    GUR-AP-06            2     AIR-CAP2702I-D-K9    f4:4e:05:80:b3:e0  default location  1     IN       1
    GUR-AP-08            2     AIR-CAP2702I-D-K9    f4:4e:05:45:78:98  default location  1     IN       1
    GUR-AP-02            2     AIR-CAP2702I-D-K9    f4:4e:05:80:b3:2c  default location  1     IN       1
    GUR-AP-04            2     AIR-CAP2702I-D-K9    f4:4e:05:78:ae:64  default location  1     IN       1
    GUR-AP-09            2     AIR-CAP2702I-D-K9    f4:4e:05:80:b4:44  default location  1     IN       1
    Site Name........................................ MUMBAI-AP-GROUP
    Site Description................................. MUMBAI-AP-GROUP
    Venue Group Code................................. Unspecified
    Venue Type Code.................................. Unspecified
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    NAS-identifier................................... Fractal-WLC1
    Client Traffic QinQ Enable....................... FALSE
    DHCPv4 QinQ Enable............................... FALSE
    AP Operating Class............................... Not-configured
    Capwap Prefer Mode............................... Not-configured
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    2.4 GHz band..................................... <none>
    5 GHz band....................................... <none>
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     1               group for mumbai     Disabled                          None
     2               guest wifi           Disabled                          None
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    FAL-7-AP14           2     AIR-CAP2702I-D-K9    f0:7f:06:bf:ad:e8         7th Floor  1     IN       1
    FAL-7-AP01           2     AIR-CAP2702I-D-K9    f0:7f:06:bf:b0:4c         7th Floor  1     IN       1
    FAL-7-AP07           2     AIR-CAP2702I-D-K9    f0:7f:06:30:92:bc         7th Floor  1     IN       1
    FAL-7-AP13           2     AIR-CAP2702I-D-K9    f0:7f:06:30:91:80         7th Floor  1     IN       1
    FAL-7-AP02           2     AIR-CAP2702I-D-K9    f0:7f:06:30:91:94         7th Floor  1     IN       1
    FAL-7-AP05           2     AIR-CAP2702I-D-K9    f0:7f:06:30:91:e8         7th Floor  1     IN       1
    FAL-7-AP12           2     AIR-CAP2702I-D-K9    f0:7f:06:8d:25:f0         7th Floor  1     IN       3
    FAL-7-AP03           2     AIR-CAP2702I-D-K9    f0:7f:06:8d:25:e4         7th Floor  1     IN       1
    FAL-7-AP06           2     AIR-CAP2702I-D-K9    f0:7f:06:30:91:84         7th Floor  1     IN       3
    FAL-7-AP04           2     AIR-CAP2702I-D-K9    f0:7f:06:bf:b0:14         7th Floor  1     IN       1
    FAL-7-AP09           2     AIR-CAP2702I-D-K9    f0:7f:06:92:b4:c8         7th Floor  1     IN       3
    FAL-7-AP11           2     AIR-CAP2702I-D-K9    f0:7f:06:30:93:08         7th Floor  1     IN       1
    Site Name........................................ MUMBAI-THIRD-FLOOR-AP
    Site Description................................. MUMBAI-THIRD-FLOOR-AP
    Venue Group Code................................. Unspecified
    Venue Type Code.................................. Unspecified
    NAS-identifier................................... Fractal-WLC1
    Client Traffic QinQ Enable....................... FALSE
    --More-- or (q)uit
    DHCPv4 QinQ Enable............................... FALSE
    AP Operating Class............................... Not-configured
    Capwap Prefer Mode............................... Not-configured
    RF Profile
    2.4 GHz band..................................... <none>
    5 GHz band....................................... <none>
    WLAN ID          Interface          Network Admission Control          Radio Policy
     1               group for mumbai     Disabled                          None
     2               guest wifi           Disabled                          None
    *AP3600 with 802.11ac Module will only advertise first 8 WLANs on 5GHz radios.
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    FAL-3-AP07           2     AIR-CAP2702I-D-K9    f0:7f:06:30:91:a4         3rd Floor  1     IN       3
    FAL-3-AP09           2     AIR-CAP2702I-D-K9    f0:7f:06:8d:25:94         3rd Floor  1     IN       3
    FAL-3-AP11           2     AIR-CAP2702I-D-K9    f4:0f:1b:73:00:74  3rd Floor- Eurek  1     IN       3
    FAL-3-AP06           2     AIR-CAP2702I-D-K9    f0:7f:06:bf:ae:d0         3rd Floor  1     IN       3
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    FAL-3-AP10           2     AIR-CAP2702I-D-K9    f0:7f:06:92:b5:88         3rd Floor  1     IN       3
    FAL-3-AP08           2     AIR-CAP2702I-D-K9    f0:7f:06:92:b4:9c         3rd Floor  1     IN       3
    FAL-3-AP03           2     AIR-CAP2702I-D-K9    f0:7f:06:bf:af:a0         3rd Floor  1     IN       1
    FAL-3-AP12           2     AIR-CAP2702I-D-K9    f0:7f:06:92:b3:fc  3rd Floor- Eurek  1     IN       3
    FAL-3-AP02           2     AIR-CAP2702I-D-K9    f0:7f:06:8d:25:28         3rd Floor  1     IN       3
    FAL-3-AP01           2     AIR-CAP2702I-D-K9    f0:7f:06:92:b4:f4         3rd Floor  1     IN       3
    FAL-3-AP04           2     AIR-CAP2702I-D-K9    f0:7f:06:30:92:8c         3rd Floor  1     IN       2
    FAL-3-AP05           2     AIR-CAP2702I-D-K9    f0:7f:06:30:91:f4         3rd Floor  1     IN       3
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    Site Description................................. RAHEJA-AP-GROUP
    Venue Group Code................................. Unspecified
    Venue Type Code.................................. Unspecified
    NAS-identifier................................... Fractal-WLC1
    Client Traffic QinQ Enable....................... FALSE
    DHCPv4 QinQ Enable............................... FALSE
    AP Operating Class............................... Not-configured
    Capwap Prefer Mode............................... Not-configured
    RF Profile
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    2.4 GHz band..................................... <none>
    5 GHz band....................................... <none>
    WLAN ID          Interface          Network Admission Control          Radio Policy
     5               raheja-interface     Disabled                          None
     2               raheja-guest         Disabled                          None
    *AP3600 with 802.11ac Module will only advertise first 8 WLANs on 5GHz radios.
    AP Name             Slots  AP Model             Ethernet MAC       Location          Port  Country  Priority
    FAL-RAHEJA-AP04      2     AIR-CAP2702I-D-K9    f0:7f:06:8d:24:1c  Near Meeting Roo  1     IN       3
    FAL-RAHEJA-AP02      2     AIR-CAP2702I-D-K9    f0:7f:06:8d:37:3c   Confrennce Room  1     IN       3
    FAL-RAHEJA-AP03      2     AIR-CAP2702I-D-K9    f0:7f:06:30:93:48  Near Confrence R  1     IN       3
    FAL-RAHEJA-AP05      2     AIR-CAP2702I-D-K9    f0:7f:06:bf:ae:c0  Near Meeting Roo  1     IN       3
    FAL-RAHEJA-AP06      2     AIR-CAP2702I-D-K9    f0:7f:06:92:b3:a0  Near Server Room  1     IN       3
    FAL-RAHEJA-AP01      2     AIR-CAP2702I-D-K9    f0:7f:06:92:b3:20    Reception Area  1     IN       3
    FAL-RAHEJA-AP08      2     AIR-CAP2702I-D-K9    f0:7f:06:8d:25:68  USER BAY ROAD si  1     IN       1
    FAL-RAHEJA-AP09      2     AIR-CAP2702I-D-K9    f0:7f:06:92:b4:d4     Training Room  1     IN       1
    --More-- or (q)uit
    Site Name........................................ default-group
    Site Description................................. <none>
    NAS-identifier................................... Fractal-WLC1
    Client Traffic QinQ Enable....................... FALSE
    DHCPv4 QinQ Enable............................... FALSE
    AP Operating Class............................... Not-configured
    Capwap Prefer Mode............................... Not-configured
    RF Profile
    2.4 GHz band..................................... <none>
    5 GHz band....................................... <none>
    WLAN ID          Interface          Network Admission Control          Radio Policy
     1               group for mumbai     Disabled                          None
     2               guest wifi           Disabled                          None
     3               gurgaon-interface    Disabled                          None
     4               gurgaon-guest        Disabled                          None
     5               raheja-interface     Disabled                          None
     6               test                 Disabled                          None
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    FlexConnect Group Summary: Count: 4
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    Gurgaon-AP                         9
    HQ-3RD-FLR-AP-GROUP                        12
    HQ-7THFLR-AP-GROUP                         14
    Raheja-AP-Group                            8
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    f4:4e:05:45:78:98    GUR-AP-08     Joined    Flexconnect
    f4:4e:05:78:ae:64    GUR-AP-04     Joined    Flexconnect
    f4:4e:05:78:ae:e4    GUR-AP-01     Joined    Flexconnect
    f4:4e:05:80:b3:2c    GUR-AP-02     Joined    Flexconnect
    f4:4e:05:80:b3:e0    GUR-AP-06     Joined    Flexconnect
    f4:4e:05:80:b3:f8    GUR-AP-07     Joined    Flexconnect
    f4:4e:05:80:b4:44    GUR-AP-09     Joined    Flexconnect
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    Type           Server Address    Port
                                             Primary       Unconfigured      Unconfigured
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    AP RADIUS server............ Disabled
    EAP-FAST Auth............... Disabled
    LEAP Auth................... Disabled
    EAP-TLS Auth................ Disabled
    EAP-TLS CERT Download....... Disabled
    PEAP Auth................... Disabled
    Server Key Auto Generated... No
    Server Key..................     <hidden>
    Authority ID................ 436973636f0000000000000000000000
    Authority Info.............. Cisco A_ID
    PAC Timeout................. 0
    Multicast on Overridden interface config: Disabled
    DHCP Broadcast Overridden interface config: Disabled
    Number of User's in Group: 0
    Vlan :........................................... 203
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 205
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 204
    --More-- or (q)uit
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 206
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 207
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 208
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 209
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 210
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 211
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 212
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    --More-- or (q)uit
    Vlan :........................................... 216
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 217
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 218
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Group-Specific FlexConnect Wlan-Vlan Mapping:
    WLAN ID     Vlan ID
    WLAN ID   SSID                            Central-Dhcp  Dns-Override  Nat-Pat
    (Cisco Controller) >
    (Cisco Controller) >show wlan summary
    Number of WLANs.................................. 6
    WLAN ID  WLAN Profile Name / SSID               Status    Interface Name        PMIPv6 Mobility
    1        FRACTAL-EMP-MUMBAI / FRACTAL           Enabled   group for mumbai      none
    2        FRACTAL-GUEST / FRACTAL-GUEST          Enabled   guest wifi            none
    3        FRACTAL-EMP-GURGAON / FRACTAL-GURGAON  Enabled   gurgaon-interface     none
    4        GURGAON-GUEST / FRACTAL-GUEST-GURGAON  Enabled   gurgaon-guest         none
    5        RAHEJA-EMP-WIRELESS / FRACTAL-R        Enabled   raheja-interface      none
    6        TEST-SSID / TEST-SSID                  Enabled   test                  none
    hope this will give you proper understanding.  

  • WLC 5508 Base-Ap-Count License Inactive

    Hello,
    I have two licenses on a WLC 5508 "base-ap-count permenant 100 Count medium Inactive" and "base-ap-count permanent 150 count medium In Use".  Should both the 100 and 150 be added up to make 250? Why is the 100 license inactive?  There is no option to make it active.

    Here is my status:
    show license summary 
    License Store: Primary License Storage
    StoreIndex:  0  Feature: base-ap-count                     Version: 1.0
            License Type: Permanent
            License State: Inactive
            License Count: 5 / 0 (Active/In-use)
            License Priority: Medium
    License Store: Primary License Storage
    StoreIndex:  1  Feature: wlc-virtual                       Version: 1.0
            License Type: Permanent
            License State: Active, In Use
            License Count: 1 /1 (Active/In-use)
            License Priority: Medium
    License Store: Primary License Storage
    StoreIndex:  2  Feature: base-ap-count                     Version: 1.0
            License Type: Permanent
            License State: Inactive
            License Count: 10 / 0 (Active/In-use)
            License Priority: Medium
    License Store: Primary License Storage
    StoreIndex:  3  Feature: base-ap-count                     Version: 1.0
            License Type: Permanent
            License State: Active, In Use
            License Count: 15 /15 (Active/In-use)
            License Priority: Medium
    Both 5 license and 10 license have the dropdown arrow available to delete. Is it ok to delete them?
    vWLC came with 5 AP then I added two 5 AP licenses.

  • Redundancy for WLC 5508 7.1.103

    I was trying to setup 2x WLC 5508 follow this instruction , copy config of 1 WLC to another and change the IP address. Then setup HA in global config for all AP
    https://supportforums.cisco.com/thread/2036661
    Is there a way to confirm fail-over work without turning off the 1st WLC ?
    I tried this command on 1 of the AP "show capwap client config"
    But it does not show secondary controller config.

    Are you sure you don't see primary and secondary controller's IP addresses on the command "show capwap client config"?
    If configured, primary, secondary or tertiary WLCs appear on the output of this command like this:
    mwarName               WLC1
    mwarIPAddress        x.x.x.x
    mwarName               WLC2
    mwarIPAddress        y.y.y.y
    mwarName               WLC3
    mwarIPAddress        z.z.z.z
    Where, WLC1 is the primary, WLC2 is the secondary and WLC3 is the tertiary.
    Note that the listing order determines which one is primary and which is secondary...etc. (first listed is primary, second is secondary..etc).
    You double check the output of your command.
    You can take Leo's advice about testing HA without reloading the WLC, but you can also check HA per AP basis. Try adding one ACL that prevents specific AP from communicating with the primary WLC and wait to see if it will join the secondary or not.
    HTH
    Amjad
    You want to say "Thank you"?
    Don't. Just rate the useful answers,
    that is more useful than "Thank you".

  • WLC 5508 in HA

    Hi everyone,
    I have a doubt with a scheme of WLC in HA, I hope someone can help me.  
    I have 6 remote sites and 2 main sites, in coming year at least 3 remote sites will be opened.  Each remote site has one WLC 5508, I want to deploy HA for these ones, however I want to know if only I must put other WLC at each remote site?  or exists other way in order to deploy a  Cisco WLC in Main Site for working like WLC HA for every one at remote sites?
    Thanks

    1. That is up to you and what you need for redundancy. With that low of licensing and the cost you may just want to buy a 50 count controller and not bother with an HA SKU. (2 could fail)
    2. I believe this was back when they were selling HA only SKUs, you couldn't upgrade an HA to a permanent license. 
    3.  Yes, I mentioned that the APs will lose CAPWAP connections. There will be an outage during fail over
    4. It will not, N+1 is for redundancy on one. 
    Some designs with smaller sites use FlexConnect with AP SSO on redundant controllers in a data center, minimizing downtime.There are some caveats though.
    http://www.cisco.com/c/en/us/support/docs/wireless/5500-series-wireless-controllers/112042-technote-product-00.html

  • Converged Access Design Help (Catalyst 3850 and WLC 5508...Mobility Oracle)

    Hello,
    I am an engineer working with a Cisco Gold Partner in Saudi Arabia. We have a large university as our client where they are constructing a new
    building and require our services to build the network infrastructure. Therefore, we are to implement the routing and switching infrastructure as
    well as the Wireless solution.
    At present, I have no issues in implementing the R&S infrastructure as it is very straight forward but it has implications on the deployment of
    the wireless solution which I explain further below. The R&S infrastructure comprises of the typical Core, Distribution, and Access layers and we
    are focusing on the local distribution and access switches with regards to the new building. The client has a converged Layer 3 network spanning
    from distribution layer to core layer and they are running EIGRP for this convergence. This is not a problem and has already been implemented.
    Yet, the challenge arises in deploying the WLAN infrastructure. The client already has a Cisco WLAN infrastructure in place where they have a
    large number of LAPs that are registered with their controllers in the Data Center. They have two WLC 5508 where one is the Primary and the other
    the Secondary. The local distribution switch to which the WLC are connected also is the gateway for the SVIs for the SSIDs that are configured on
    the controllers. This means that once the packets from the AP come in to the WLC, they are tagged with the correct VLAN and sent to the directly
    connected distribution switch which then routes it into the rest of the Layer 3 network. Interestingly, the WLC 5508 are running AireOS 7.6 and
    support the "New Mobility" feature. The two controllers have formed a Mobility Group (MG) between each other.
    Now, the new building will have two Catalyst 3850 switches installed where each one has a total of 40 AP licenses pre-installed and activated
    i.e. a total of 80 APs can be supported by the two switches. A total of 67 LAPs will be deployed in the new building which can be accommodated
    between the two switches and their integrated controller.
    Yet, based on my understanding and research about Converged Access is that, ideally, the Catalyst 3850 will only run the Mobility Agent (MA)
    feature while a central controller would provide the Mobility Controller (MC) service. unfortunately, there are not enough licenses on the
    existing WLC 5508 nor can we migrate the new licenses that will facilitate such a split deployment.
    This means that I would need to configure the two Catalyst 3850 as independent MC and form a MG between them. I have done this and tested this
    already and the mobility is working fine. But my concern is not about getting the Catalyst 3850 to work as this is simple but rather it is
    focused on creating a common Mobility Domain (MD) so that clients can roam from this new building to the rest of the campus while maintaining the
    state of their connections to the WLAN infrastructure.
    To make things more complicated, since the new building will have its own Layer 3 distribution switch and the Catalyst 3850 switches will connect
    to this distribution switch, it means that new VLANs and SVIs need to be created for the SSIDs broadcast in the new building. This means that new
    subnets need to be assigned to the SSIDs.
    As such, I have the following questions:
    Q1) If we create new SVIs for the SSIDs (same SSIDs names will be used in the new building as in the rest of the university campus) this means
    that new subnets will be assigned to these SSIDs. Now, I believe I have two options...one is to make the new Catalyst 3850s to be in the same MG
    as the existing WLC 5508 which then cater for Layer 3 client roaming or I have to treat this as a totally seperate WLAN network and follow on to
    the solution as per the next question. Please advise which is a better option?
    Q2) I could create separate MG i.e. the new building Catalyst 3850s can be in one MG and the existing controllers can be in another MG. I can
    then have one of the existing WLC 5508 (the primary one) to run the Mobility Oracle (MO) feature so as to create a single Mobility Domain (MD).
    Would this facilitate in Layer 3 client roaming and RRM for all the controllers in the same MD?
    Q3) If I do create a MD, how is this accomplished in such an environment since the documentation is severely limited in this regard?
    Please advise at your earliest. To assist further, I have attached a topology diagram which may aid in explaining the situation with more
    clarity. If these things are clarified, I will be better able to wrap my head around the technology and in turn service my clients better.
    Regards,
    Amir

    Hi Amir,
    Q1) If we create new SVIs for the SSIDs (same SSIDs names will be used in the new building as in the rest of the university campus) this means that new subnets will be assigned to these SSIDs. Now, I believe I have two options...one is to make the new Catalyst 3850s to be in the same MG as the existing WLC 5508 which then cater for Layer 3 client roaming or I have to treat this as a totally seperate WLAN network and follow on to the solution as per the next question. Please advise which is a better option?
    I would configure them in the same mobility group. Also configure same SPG for those two 3850 stacks if users are frequently roaming within these two buildings.
    Q2) I could create separate MG i.e. the new building Catalyst 3850s can be in one MG and the existing controllers can be in another MG. I can then have one of the existing WLC 5508 (the primary one) to run the Mobility Oracle (MO) feature so as to create a single Mobility Domain (MD). Would this facilitate in Layer 3 client roaming and RRM for all the controllers in the same MD?
    MO is not required (it is only for very large scale deployments)
    Q3) If I do create a MD, how is this accomplished in such an environment since the documentation is severely limited in this regard?
    Yes, documents are hard to find :(
    These notes may be useful to you based on my experience. I am running IOS-XE 3.6.1 in my production.
    http://mrncciew.com/2014/05/06/configuring-new-mobility/
    http://mrncciew.com/2013/12/14/3850ma-with-5760mc/
    HTH
    Rasika
    *** Pls rate all useful responses ****

  • WLC 5508 running 7.4.110.0 unable to tftp upload config from controller

    Hi,
    Two WLC 5508 running identical code version. One is 50 license Primary, the second is HA. Identical config on both. HA WLC can upload its config to the TFTP or FTP server but Primary cannot. The operation fails for  both CLI and GUI and for different protocols i.e. TFTP, FTP.
    #### Primary Controller
    (Cisco Controller) >show sysinfo
    Manufacturer's Name.............................. Cisco Systems Inc.
    Product Name..................................... Cisco Controller
    Product Version.................................. 7.4.110.0
    Bootloader Version............................... 1.0.20
    Field Recovery Image Version..................... 7.6.95.16
    Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2
    Build Type....................................... DATA + WPS
    System Name...................................... PRODWC7309
    System Location..................................
    System Contact...................................
    System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
    Redundancy Mode.................................. Disabled
    IP Address....................................... 10.1.30.210
    Last Reset....................................... Power on reset
    System Up Time................................... 18 days 18 hrs 51 mins 35 secs
    System Timezone Location......................... (GMT+10:00) Sydney, Melbourne, Canberra
    System Stats Realtime Interval................... 5
    System Stats Normal Interval..................... 180
    Configured Country............................... AU - Australia
    Operating Environment............................ Commercial (0 to 40 C)
    --More-- or (q)uit
    Internal Temp Alarm Limits....................... 0 to 65 C
    Internal Temperature............................. +34 C
    External Temperature............................. +17 C
    Fan Status....................................... OK
    State of 802.11b Network......................... Enabled
    State of 802.11a Network......................... Enabled
    Number of WLANs.................................. 8
    Number of Active Clients......................... 138
    Memory Current Usage............................. Unknown
    Memory Average Usage............................. Unknown
    CPU Current Usage................................ Unknown
    CPU Average Usage................................ Unknown
    Burned-in MAC Address............................ 3C:08:F6:CA:52:20
    Power Supply 1................................... Present, OK
    Power Supply 2................................... Present, OK
    Maximum number of APs supported.................. 50
    (Cisco Controller) >debug transfer trace enable
    (Cisco Controller) >transfer upload start
    Mode............................................. TFTP
    TFTP Server IP................................... 10.1.22.2
    TFTP Path........................................ /
    TFTP Filename.................................... PRODWC7309-tmp.cfg
    Data Type........................................ Config File
    Encryption....................................... Disabled
    *** WARNING: Config File Encryption Disabled ***
    Are you sure you want to start? (y/N) Y
    *TransferTask: Jun 02 10:41:15.183: Memory overcommit policy changed from 0 to 1
    *TransferTask: Jun 02 10:41:15.183: RESULT_STRING: TFTP Config transfer starting.
    TFTP Config transfer starting.
    *TransferTask: Jun 02 10:41:15.183: RESULT_CODE:1
    *TransferTask: Jun 02 10:41:24.309: Locking tftp semaphore, pHost=10.1.22.2 pFilename=/PRODWC7309-tmp.cfg
    *TransferTask: Jun 02 10:41:24.393: Semaphore locked, now unlocking, pHost=10.1.22.2 pFilename=/PRODWC7309-tmp.cfg
    *TransferTask: Jun 02 10:41:24.393: Semaphore successfully unlocked, pHost=10.1.22.2 pFilename=/PRODWC7309-tmp.cfg
    *TransferTask: Jun 02 10:41:24.394: tftp rc=-1, pHost=10.1.22.2 pFilename=/PRODWC7309-tmp.cfg
    pLocalFilename=/mnt/application/xml/clis/clifile
    *TransferTask: Jun 02 10:41:24.394: RESULT_STRING: % Error: Config file transfer failed - Unknown error - refer to log
    *TransferTask: Jun 02 10:41:24.394: RESULT_CODE:12
    *TransferTask: Jun 02 10:41:24.394: Memory overcommit policy restored from 1 to 0
    % Error: Config file transfer failed - Unknown error - refer to log
    (Cisco Controller) >show logging
    *TransferTask: Jun 02 10:41:24.393: #UPDATE-3-FILE_OPEN_FAIL: updcode.c:4579 Failed to open file /mnt/application/xml/clis/clifile.
    *sshpmReceiveTask: Jun 02 10:41:24.315: #OSAPI-3-MUTEX_FREE_INFO: osapi_sem.c:1087 Sema 0x2b32def8 time=142 ulk=1621944 lk=1621802 Locker(sshpmReceiveTask sshpmrecv.c:1662 pc=0x10b07938) unLocker(sshpmReceiveTask sshpmReceiveTaskEntry:1647 pc=0x10b07938)
    -Traceback: 0x10af9500 0x1072517c 0x10b07938 0x12020250 0x12080bfc
    *TransferTask: Jun 02 10:39:01.789: #UPDATE-3-FILE_OPEN_FAIL: updcode.c:4579 Failed to open file /mnt/application/xml/clis/clifile.
    *sshpmReceiveTask: Jun 02 10:39:01.713: #OSAPI-3-MUTEX_FREE_INFO: osapi_sem.c:1087 Sema 0x2b32def8 time=5598 ulk=1621801 lk=1616203 Locker(sshpmReceiveTask sshpmrecv.c:1662 pc=0x10b07938) unLocker(sshpmReceiveTask sshpmReceiveTaskEntry:1647 pc=0x10b07938)
    -Traceback: 0x10af9500 0x1072517c 0x10b07938 0x12020250 0x12080bfc
    #### HA Controller
    (Cisco Controller) >show sysinfo
    Manufacturer's Name.............................. Cisco Systems Inc.
    Product Name..................................... Cisco Controller
    Product Version.................................. 7.4.110.0
    Bootloader Version............................... 1.0.20
    Field Recovery Image Version..................... 7.6.95.16
    Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2
    Build Type....................................... DATA + WPS
    System Name...................................... PRODWC7310
    System Location..................................
    System Contact...................................
    System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
    Redundancy Mode.................................. Disabled
    IP Address....................................... 10.1.31.210
    Last Reset....................................... Software reset
    System Up Time................................... 18 days 19 hrs 1 mins 27 secs
    System Timezone Location......................... (GMT+10:00) Sydney, Melbourne, Canberra
    System Stats Realtime Interval................... 5
    System Stats Normal Interval..................... 180
    Configured Country............................... AU - Australia
    Operating Environment............................ Commercial (0 to 40 C)
    --More-- or (q)uit
    Internal Temp Alarm Limits....................... 0 to 65 C
    Internal Temperature............................. +34 C
    External Temperature............................. +17 C
    Fan Status....................................... OK
    State of 802.11b Network......................... Enabled
    State of 802.11a Network......................... Enabled
    Number of WLANs.................................. 4
    Number of Active Clients......................... 0
    Memory Current Usage............................. Unknown
    Memory Average Usage............................. Unknown
    CPU Current Usage................................ Unknown
    CPU Average Usage................................ Unknown
    Burned-in MAC Address............................ 3C:08:F6:CA:53:C0
    Power Supply 1................................... Present, OK
    Power Supply 2................................... Present, OK
    Maximum number of APs supported.................. 500
    (Cisco Controller) >debug transfer trace enable
    (Cisco Controller) >transfer upload start
    Mode............................................. FTP
    FTP Server IP.................................... 10.1.22.2
    FTP Server Port.................................. 21
    FTP Path......................................... /
    FTP Filename..................................... 10_1_31_210_140602_1050.cfg
    FTP Username..................................... ftpuser
    FTP Password..................................... *********
    Data Type........................................ Config File
    Encryption....................................... Disabled
    *** WARNING: Config File Encryption Disabled ***
    Are you sure you want to start? (y/N) y
    *TransferTask: Jun 02 10:51:31.278: Memory overcommit policy changed from 0 to 1
    *TransferTask: Jun 02 10:51:31.278: RESULT_STRING: FTP Config transfer starting.
    FTP Config transfer starting.
    *TransferTask: Jun 02 10:51:31.278: RESULT_CODE:1
    *TransferTask: Jun 02 10:52:05.468: ftp operation returns 0
    *TransferTask: Jun 02 10:52:05.477: RESULT_STRING: File transfer operation completed successfully.
    *TransferTask: Jun 02 10:52:05.477: RESULT_CODE:11
    File transfer operation completed successfully.
    Not upgrading to 7.4.121.0 because of bug CSCuo63103. Have not restarted the controller yet.
    Any one else had this issue ? Is there a workaround ?
    Thanks,
    Rick.

    Thanks Stephen, In my deployments of 7.4.110.0 version I have not seen this issue so may be controller reboot will fix it (we do have HA to minimize the impact). I will keep the thread updated with findings and may request TAC for the special release 7.4.121.0 if the still not happy with 7.4.110.0
    Rick.

  • WLC 5508 in HA pair (7.4.121.0) sudden reload

    I have a pair of WLC 5508 in HA pair running version 7.4.121.0, last week I have two sudden reload on my active WLC. Here's the error from my syslog server on the first sudden reload. The second reload has almost the same logs.
    10.x.x.234 - active
    10.x.x.237 - standby
    2014-01-30 17:52:20 Local0.Error 10.x.x.237 WLC-HA01: *rmgrMain: Jan 30 17:52:24.498: #RMGR-3-RED_HEARTBEAT_TMOUT: rmgr_main.c:242 rmgrTmoHeartbeat: Recved GW ping count 6 phyMgr ping count 0.
    2014-01-30 17:52:20 Local0.Emerg 10.x.x.237 WLC-HA01: *rmgrMain: Jan 30 17:52:24.555: #RMGR-0-RED_HA_RELOAD: rmgr_utils.c:198 System reboot: reason: category Sanity check object Self
    2014-01-30 17:52:21 Local0.Emerg 10.x.x.234 WLC-HA01: *rmgrMain: Jan 30 17:52:24.989: #RMGR-0-RED_HA_RELOAD: rmgr_utils.c:188 System reboot: reason: category Peer reload req object Peer
    2014-01-30 17:52:21 Local0.Alert 10.x.x.234 WLC-HA01: *dtlArpTask: Jan 30 17:52:25.106: #DTL-1-IP_CONFLICT_DETECTED: dtl_net.c:4857 Network device with mac addr 7c:ad:74:8d:6b:0f using IP address of local interface
    Cisco TAC recommends to disable monitoring the default gateway.
    --> config redundancy management-gateway-failover disable
    I was wondering if someone has the issue with what I have.
    Second issue I have is when it fails over to the standby WLC, I do get a web-auth certificate error from the WLC when clients login. This only happens after a sudden reload. If I do a redundancy force-switchover during maintenance window, the certificate error doesn't show up. To fix the certificate error I have to bounce both WLCs one after the other.
    Thanks in advance.

    Hi,
    I exeprienced a reload problem in standby WLC, with HA in release 7.6.100.0.
    I use a dedicated VLAN to transport the redundancy sync and info, 'cause the two WLCs are in different buildings.
    The standby WLC reload continuously 'cause it doesn,t find the default gateway.
    (Cisco Controller-Standby) >show redundancy summary
                Redundancy Mode = SSO ENABLED
                    Local State = STANDBY HOT
                     Peer State = ACTIVE
                           Unit = Secondary - HA SKU (Inherited AP License Count = 500)
                        Unit ID = 00:06:F6:DB:E3:E0
               Redundancy State = SSO (Both AP and Client SSO)
                   Mobility MAC = 58:8D:09:CD:81:C0
    Management Gateway Failover = ENABLED (Management GW failover would be operational in few moments)
    Average Redundancy Peer Reachability Latency = 621 usecs
    Average Management Gateway Reachability Latency = 0 usecs
    Redundancy Management IP Address................. 40.231.36.6
    Peer Redundancy Management IP Address............ 40.231.36.5
    Redundancy Port IP Address....................... 169.254.36.6
    Peer Redundancy Port IP Address.................. 169.254.36.5
    Rebooting as default GW is not reachable from Standby Controller
    Restarting system. Reason: Default Gateway is not reachable ..
    The problem is that the WLC tries to ping the DGW using the primary IP management address belonging to the active WLC, so we have duplicated IP problem, ARP problem and so on .....
    The standby WLC should use the redundancy managemet address to ping the default gateway, instead the primary IP management address!!!!!!
    So the workaround is the CLI command :
    config redundancy management-gateway-failover disable
    on the primary WLC, via console or in SSH.
    When the standby will reload it will inherit the config from the active primary WLC
    (Cisco Controller-Standby) >show redundancy summary   
                Redundancy Mode = SSO ENABLED
                    Local State = STANDBY HOT
                     Peer State = ACTIVE
                           Unit = Secondary - HA SKU (Inherited AP License Count = 500)
                        Unit ID = 00:06:F6:DB:E3:E0
               Redundancy State = SSO (Both AP and Client SSO)
                   Mobility MAC = 58:8D:09:CD:81:C0
    Management Gateway Failover = ENABLED (Management GW failover is disabled as it is DISABLED on the Peer)
    Average Redundancy Peer Reachability Latency = 666 usecs
    Average Management Gateway Reachability Latency = 0 usecs
    Redundancy Management IP Address................. 40.231.36.6
    Peer Redundancy Management IP Address............ 40.231.36.5
    Redundancy Port IP Address....................... 169.254.36.6
    Peer Redundancy Port IP Address.................. 169.254.36.5
    The workaround works in my experience.

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