Reference article and site

Hi
I am new in Retail, having few question in reference site, and reference article. For example, if I input reference DC and store in WSS1. If I change any information in reference site or store, will the existing site copy from reference site also get update?
Also if I input reference article in merchandise category, if i update the information in reference article, will the existing article get update ?
thanks

Hi Jojo,
No need to send the EDI profile to POS. You need to configure the partner profile in SAP using transaction code WE20. In this profile, you will have to map inbound and outbound message type to enable data communication between Store and POSHQ.
Apart from partner profile, you also need to configure the Inbound and Outbound profiles and assign to store. You may have to set distribution model (Transaction BD64) to distribute data from SAP to other systems.
Please search SCN for detailed Inbound and Outbound details and POS Integration.
I hope this will help.
Regards,
Amit

Similar Messages

Iphone used to connect to internet site when email had reference to the site and I requested it. iphone stopped doing this. How do I get it to resume doing it?

iPhone 4 used to connect to internet site when email had reference to the site and I requested it. iPhone stopped doing this. How do I get it to resume doing it?

Have you tried restarting or resetting your iPhone?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds). No data will be lost.

Article created via ARTMAS05 and M.C. Reference article - Listing View

Has anyone ever encountered the following scenario and resolved it? We are creating articles using ARTMAS05 IDOC. We have reference articles assigned to the merchandise categories. The reference articles have the Basic, Listing, Sales, Logistics Store and Logistics DC views extended. The ARTMAS05 is created so as to extend all of those views when the IDOC is processed. The created article has all the views extended, but the Listing view is the ONLY view where none of the values from the reference article are copied into the created article.
If I add the Listing view values to the E1BPE1MAW1RT (and RTX) segement of ARTMAS05, they are passed to the article. Yet, I don't have to do that with the other views so it does not make sense for us to do that.
I am very interested in learning whether or not there is a solution to this issue as nothing we do appears to fix this. (Other than custom development.)
Thank you.
Dalia

Hi Anisha,
In IS-Retail, you need to maintain Logistics DC and Store View of Article Master.
To overcome this, you have two options.
1) Maintain Reference article in Initial Screen of MM41
2) Otherwise Maintain reference article for MC in WG21.
You create one reference article with Basic View, Listing, Logistics DC and Store View Details.
Use the reference article, while creating new Article master in MM41. Its not even required now to maintain Logistics Dc and Store View for New Article. For new articles system copy's the logistics details from reference article.
Carry out Listing in WSM3 Tcode.
Regards,
Selvakumar. M

What is meant by article grouping and site grouping and how to define

what is meant by article grouping and site grouping and how to define in SAP.

Hi Charan,
Article Grouping in its broader sense means grouping of Articles for ease of maintenance and business functions, either on the basis of Hierarchy or on the basis of Merchandise Category.Article Grouping is also primarily useful in promotions,wherein you can define a set of articles(which may not necessary fall under the same MC or Hierarchy) and club them together and assign them in a promotion.Txn codes used are : VBG1/2/3 - Create/Change/Display Article Group
For more information refer the link below
http://help.sap.com/saphelp_47x200/helpdata/en/12/08485c470311d1894a0000e8323352/frameset.htm
Site Grouping is used for ease of maintenance by grouping the sites.It is also used to maintain the characteristics as well.This can also be used in Allocation Tables,promotion and Listing etc
Some of the Txn codes -
WB50 - Site Group,Create Alloc,.table
Wb56 - Site Group, Alloc.table,Maintain Sites in Class
WB60 - Site Group,Create Promotions
WB64 - Site Group,Maintain SItes to Class
Wb80 - Create Site Group Other
For more information,refer the link below
http://help.sap.com/saphelp_47x200/helpdata/en/12/08485c470311d1894a0000e8323352/frameset.htm
Hope it helps
Rgds,
Aram K.
For more information refer to the link below

Merchandise Categories and reference articles in Retail Customers

Hello Retail friends,
I want to use your client knowledge as a reference to my clients implementation.
My client is implementing IS-Retail and as a result we are creating MC's to the different departments in the company.
As we all know, MC's has reference article attached to help the creation and change process a bit easier.
My question is as such:
I need to keep specific information on the MC level that does not exist in the MC (Class 026) - do you have any suggestion on where to use it other than in the Reference article of the MC?
Another question is: in other client implementations, does every MC has a unique reference article or does the reference articles shared through out the hierarchy?
Thank you in advance
Idan

Hi there,
Merchandise Category is not exactly a data retention level but a data accumulation level. If the intention is to look at sales and stock values at MC, yes we can do it as article su-total roll up to MC total and as correctly mentioned in the previous post, you can use characteristics to hold different attributes of article as master data for articles.
Again, creation and assignment of Ref article for every MC is not mandatory and a single article can be used for more than one MC as reference article if you are just holding very basic information on it which you believe, will be common for all the articles under these MC's. Just create MC ref article for one of the MC and for the rest, just assign it manually (or if the number is higher, just create a small BDC, won't take more than 5 min to do the job of this assignment.).
I believe your query is answered well, award points accordingly.
Cheers
Kunwar

HT1535 The reference article in question says "Manually manage music and videos" but I only have the option to "Manually manage videos" via the iPad on iTunes. How do I actually manage music?

The reference article in question says "Manually manage music and videos" but I only have the option to "Manually manage videos" via the iPad on iTunes. How do I actually manage music?
Edit: classic Apple.

If you post from a a question from the bottom of an article's page then you should get its reference, e.g. HT1535 in your case, on the post's title. The ability to edit you post only lasts for 15 minutes and allows you to correct/add extra info.
I get the 'manually manage music and videos' tockbox as described on that article. If you only 'videos' then are you using iTunes Match on your iPad ? I don't use it but I've seen posts that say having it enabled on a device can affect the syncing of music.

Is there any REST API to get all the Site and site Collections from Sharepoint Online

Hi,
I have one SharePoint Online tenant. We are using REST API to integrate SharePoint to our internal System.
For my use case I need to get all the SharePoint sites ans Sitecollections. From each SiteCollection I need all the subsites under this.
I have used below REST Query
http://<Base site url>/_api/web
This doesn't give me all the Site collections
Could any one please give me some way to get all the Site collections and sites from my sharepoint tenant through REST API.
Thanks,

Hi Abhiram,
There seems no such endpoint in SharePoint REST API can retrieve a list of site collections in a SharePoint Online tenant:
https://msdn.microsoft.com/en-us/library/office/jj860569.aspx#Reference
If Client Object Model can be an option for you, you can use Tenant object to achieve what you want:
http://social.technet.microsoft.com/wiki/contents/articles/24050.perform-basic-admin-operations-using-csom-in-sharepoint-online.aspx#Scenario_3_Fetch_All_Site_Collections
Anyway, I would suggest you submit a feedback to the Office Developer Platform if there any expectation about the future version of REST API of Office 365 SharePoint
Online:
http://officespdev.uservoice.com/
It
is a place for customers provide feedback about Microsoft Office products. What’s more, if a feedback is high voted there by other customers, it will be promising that Microsoft
Product Team will take it into consideration when designing the next version in the future.
Thanks
Patrick Liang
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Are there any magazines with articles and tips for Encore - English language

Are there any magazines with articles and tips for Encore - English language

The very best "chronicle" on Encore that I can come up with is Jeff Bellune's Focal Easy Guide to Adobe EncoreDVD 2.0, Focal Press. It was written for EncoreDVD 2.0, but everything in it applies to CS4. Now, as of CS4, Adobe Dynamic Link to PrPro has been greatly improved and strengthened, and that part will have to come from the Help files. The book is still the best resource for 99% of Encore, and I highly recommend it. You will not be disappointed. It is an invaluable reference, whether you have EnDVD 2.0, CS3 or CS4.
As for magazine articles, Encore is mentioned in some, but I do not recall any specific to the program. Same for books on DVD/BD authoring. I have several, that use Encore for some examples, and other authoring programs for others.
The closest thing that we have to the PrPRo-Wiki, mentioned in your thread in the PrPro forum, is the wonderful set of Encore FAQ's on this forum. Jeff Bellune and Neil Wilkes have done a great job of rebuilding those, and most were lost, when the forum underwent a major changeover about 1.5 years ago.
Next, just reading this forum will help one learn how to do much in Encore, and also how to solve any problems.
One other asset that needs to be pointed out is the link in this ARTICLE to Jim Taylor's DVD FAQ. His book, DVD Demystified, by McGraw Hill, will tell you everything that you would ever want to know about DVD/BD, and his FAQ site will cover most of the important info.
Great reading in each of those. That is not an all-inclusive list, but all that I can think of for now.
Good luck,
Hunt

Site content types and site columns were absent

hi,
i have seved a sub site as a template which includes 20+ doc libs with 20+ site content ctypes which includes 15+ site columns and then i have used this savedsite template in one site collection and implemented my
custom web parts and upload document fun. successfully.
now i have created another new site collection and forgot to create site content types and site columns as we have seen the site columns in the saved site template already.
now i realized that those site content types and site columns were not there but the strange thing is that i am able to uplaod the documents into those document libraries which are not associated with site content types, without any error.
Can I create the same in my new site collection ? since i have already created many many sub sites based on the saved site templates tested the functionality ,i dont wanna delete the template recreate all the sites again in order
to save the time.
Now pls advice:
1) if site columns / site contents were not existing at the site collection level, will this affect my func. in future?
2) is there any automated way fo creating site columns, site content types, associateing these site content types with doc libs programmatically like power shell/ sp object model API.
3) would like to any programmatic way of creating hundreds of sub sites based on the saved site templates in myw eb application/ site collection.

Hi,
We can create site columns, site content types or sub-sites using SharePoint Server Object Model.
The following articles for your reference:
SharePoint 2010: Create Site Columns and Content Types using C#.Net
http://social.technet.microsoft.com/wiki/contents/articles/20267.sharepoint-2010-create-site-columns-and-content-types-using-c-net.aspx
How to: Add a Content Type to a SharePoint List
http://msdn.microsoft.com/en-us/library/office/aa543576(v=office.14).aspx
Create Sites Using Custom Site Templates in SharePoint 2010
http://www.c-sharpcorner.com/UploadFile/63e78b/create-sites-using-custom-site-templates-in-sharepoint-2010/
How to create sub site with custom site template through PowerShell
http://fangdahai.blogspot.com/2012/08/how-to-create-sub-site-with-custom-site.html
Best regards
Dennis Guo
TechNet Community Support

"Setup encountered a problem while validating the state of Active Directory: Exchange organization-level objects have not been created, and setup cannot create them because the local computer is not in the same domain and site as the schema master. Run se

Team,
I am trying to Install Exchange on my Lab, getting below error
message.
The Schema Role is installed on Root Domain and trying to install
exchange on Child domain.
1 Root Domain - 1 Child domain. both are located on single site.
“Setup encountered a problem while validating
the state of Active Directory: Exchange organization-level objects have not been created, and setup cannot create them because the local computer is not in the same domain and site as the schema master. Run setup with the /prepareAD parameter and wait for
replication to complete.”
Followed below articles:
http://support.risualblogs.com/blog/2012/02/21/exchange-2010-sp2-upgrade-issue-exchange-organization-level-objects-have-not-been-created-and-setup-cannot-create-them-because-the-local-computer-is-not-in-the-same-domain-and-site-as-the-sche/
http://www.petenetlive.com/KB/Article/0000793.htm
transferred the schema roles to different server on root domain, still no luck.
can someone please help me.
regards
Srinivasa k
Srinivasa K

Hi Srinivasa,
I guess, you didn't completed the initial setup schemaprep and adprep before starting the installation. You can do it as follows:
1. Open command Prompt as administrator and browse to the root of installation cd and run Setup.exe /PrepareSchema /IAcceptExchangeServerLicenseTerms
After finishing this,
2. Setup.exe /PrepareAD /OrganizationName:"<organization name>" /IAcceptExchangeServerLicenseTerms
3. To prepare all domains within the forest run Setup.exe /PrepareAllDomains /IAcceptExchangeServerLicenseTerms. If you want to prepare a specific domain run Setup.exe /PrepareDomain:<FQDN of the domain you want to prepare> /IAcceptExchangeServerLicenseTerms
4. Once you complete all of the 3 steps, install the pre-requisities for Exchange 2013
5. Finally, run the setup program
Hope this will help you
Regards from Visit ExchangeOnline |
Visit WindowsAdmin

The truth about objects, references, instances and cloning (Trees and Lists

Hello
As a few of you may have know from my postings over the past few weeks, ive been building my first real java ap and trying to learn along the way, hitting a few snags here and there.
One main snag i seem to have been hitting a fair bit is objects and instances, im kinda learning on how they work and what they mean but as a php programmer it seems to be very different.
as pointed out to me if you have objectA=objectB then in php you have two objects that share the same value but in java you have still one object value and one object pointing to the value.
sooo my first question is
if i have this
Object objA=new Object()
Object objB=objA()then object A creates a new memory allocation for the object data right? and object B is simply a reference to the object A memory allocation right?
so therefore there is no instance of objectB? or is there an instance of object B but it just takes up the same memory allocation as object A?
anyway, what is the point of being able to say objB=objA what can that be used for if not for making a copy of an object (i understand now that it doesnt copy an object)
My second question (which i think i actually understand now, but im posting it to see if the answers may help others)
If i have a List structure (e.g. arraylist) then when i add a datatype such as a treemap does it not add the changed treemap, ill try and explain with code
ArrayList mylist=new ArrayList()
Treemap myTree=new Treemap()
myTree.put("hello","howdy");
myTree.put("bye","cya");
mylist.put(myTree);
System.out.println(mylist.toString());
myTree.put("another","one");
mylist.put(myTree);
System.out.println(mylist.toString());now to be honest ive not actually tried that code and it may actually procude the right results, but from my experience so far that similar sort of thing hasnt been working (by the way i know the above code wont compile as is :p)
anyway what i assume is that will output this
[Hello,howdy,bye,cya] <<this is the first system out
[Hello,howdy,bye,cya,another,one <<this is the second system out
Hello,howdy,bye,cya,another,one] <<this is the second system out
where it should produce this
[Hello,howdy,bye,cya,
Hello,howdy,bye,cya,another,one]
Why when I update the treemap does the arraylist change, is this because the thing that is being put in the array list is infact not an object but simply a reference to an object?
thanks for everyones help so far :)

as pointed out to me if you have objectA=objectB then
in php you have two objects that share the same value
but in java you have still one object value and one
object pointing to the value.Some years ago, I built a small website managing data saved in an XML file using PHP. Being used to Java, I used an OO approach and created classes managing data structures and having setter/getter methods. The fact that PHP did actually create a copy of any object being passed as and argument made me crazy. This way, I wasn't able to reach the same instances from several different places in my code. Instead, I had to put a certain operator ("&" I think) before any reference to force PHP not to make a copy but pass the reference. I also found a note on the PHP site saying that copying was faster than passing the reference, which I actually couldn't believe. If I'm not wrong, they changed the default behaviour in PHP5.
if i have this
Object objA=new Object()
Object objB=objA()then object A creates a new memory allocation for the
object data right? and object B is simply a reference
to the object A memory allocation right?The statement "new <Class>" allocates memory. The reference itself just takes up a few bytes in order to maintain some administrative data (such as the memory address). References are basically like pointers in C, though there's no pointer arithmetics and they can't point to any arbitrary place in memory (only a legal instance or null).
so therefore there is no instance of objectB? or is
there an instance of object B but it just takes up
the same memory allocation as object A?There is an instance of objectB, but it's just the same instance that objectA is pointing at. Both references objectA and objectB contain the same memory address. That's why they'd produce a result of "true" if compared using the "==" operator.
anyway, what is the point of being able to say
objB=objA what can that be used for if not for making
a copy of an object (i understand now that it doesnt
copy an object)Sometimes you don't want to make a copy, as 1) it consumes more memory and 2) you'd lose the reference to it (making it more difficult to tell what instance is actually accessed). If there was no way to pass a reference to an object into a method, methods wouldn't be able to affect the original instance.
Why when I update the treemap does the arraylist
change, is this because the thing that is being put
in the array list is infact not an object but simply
a reference to an object?The ArrayList doesn't change at all. It's the instance that's being changed, and the ArrayList has a reference to it.

How to Create Merchandise Category Reference Article in IS-Retail system

Hi Experts,
Is there any separate Tcode to create Merchandise Category Reference articles in IS-RETAIL system.
Whether Merchandise Category reference article is created as normal article in MM41 only?
Whether we can assign any of the article that is created in that merchandise category as reference article in WG21 (or) is there any separate Tcode to create Reference articles.
During Retail Implementation projects, how Merchandise Category reference article are handled???
Any Input is highly appreciated.
Thanks and Regards,
Selvakumar.M

Hi,
With Tcode WG21 u can create MC ref. article. It is a way to create MC ref article. No need to use MM41.
Regards,
Rahul

Washington Post articles and opinions do not display the body of the text even though the rest of the page displays correctly.

Washington Post articles and opinions that are clicked on in my email, no longer display the text of the article or opinion. This is a recent development and may be caused by a Firefox upgrade as I did not previously have this problem. The problem does not exist for Internet Explorer. The webpage displays the top part of the page and the links and advertisements on the right side of the page but shows only "white space" where the article or opinion text would regularly be displayed. No error or problem message is displayed. A page refresh does not correct the problem. I am using an IBM ThinkPad laptop running Windows XP with all updates installed and Mozilla Firefox with all updates installed. HELP!???!!

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
(You also can clear Firefox's cache completely using:
orange Firefox button ''or'' Tools menu > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now")
(2) Remove the site's cookies (save any pending work first) using either of these. While viewing a page on the site:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?
Some sites now try to detect ad blockers and may be sensitive to other add-ons... A standard diagnostic to bypass potential interference by extensions (and some custom settings) is to try Firefox's Safe Mode.
First, I recommend backing up your Firefox settings in case something goes wrong. See [[Backing up your information]]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, restart Firefox in Firefox's Safe Mode ([[Safe Mode]]) using
Help > Restart with Add-ons Disabled
In the dialog, click "Start in Safe Mode."
If the site works correctly, this points to one of your extensions or custom settings as the problem.
Any change?

IS Retail: Difference btn sites: wholesale customer and sites:franchise

Hi,
Could somebody elaborate on fnctional variation possible by configuring sites as wholesale customer and sites as franchise?
Regards,
Amit

In IS-Retail system, a franchisee can be either a site master (which includes a customer master) or a customer master only.
The advantage of using a site is to manage a retail franchisee like a store. i.e. listing, assortment management, layout planning POS download,..
When using a site you also have the option of managing inventory levels for the franchisees and thus uploading their POS data and doing a replenishment for them.
With the help of site profiles and references sites the creation of new franchisees or own stores can be facilitated. Depending on the profile different default values for the new site master are proposed. So it makes sense to define in the system different site profiles for franchisees, own stores, or wholesale customers.
To my knowledge the site profiles SAP deliveres for franchisee and wholesale customer do not have any significant differences. It is rather a task of the implementation team to set up and assign the right reference sites to the corresponding site profile.
I hope this helps a bit.
Edited by: Philipp Herz on May 26, 2008 10:22 PM

My computer has a white screen at start up and sits for hours. How can I fix my computer?

My computer has a white screen at start up and sits for hours. How can I fix my computer?

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
     a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Reference article and site

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