Referencing R3 Billing Document in CRM Complaint

Hi Experts,
We have a requirement of R3 billing replication to CRM Billing Engine.
Could you please let me know the steps to replicate the R3 Builling docs to CRM???
In my scenario we have to create a Complaint with reference to R3 billing Doc.
As far my knoweldge goes with the implementation of Badi CRM_COPY_BADI_EXTERN should help us in referencing to R3 Billing Doc.
This Badi has standard imeplementation CRM_COPY_BADI_BILLDO which is active currently. Even after this we are unble to create complaint with Reference to R3 Billing.
Are we missing any steps in this?
Do we need to have our own implementation of this Badi to refer R3 Billing document?
Any input will highly be appreciated
Regards
Arup

Hi Arup,
I just wanted to know whether you got any solution for creating Complaints with reference to R/3 Billing documents in CRM. If yes can you please share your solution with me as I am also facing a similar issue.
Regards,
Mahesh

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