Refine edge tool not working properly?

It worked for a couple of days but haven't been able to get it to work right again. I've wasted a lot of time on this problem. It doesn't find the edges correctly and make the areas where I used the tool lighter. I've tried resetting the preferences and it made no difference. I'm thinking of reinstalling the software but not sure how to do it.

Precisely saying refine edge tool does not find edges . It is just used to refine the current selection. How are finding it unuseful. Can you plz provide more info.

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Actually yes...!
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Refine edge tool not working properly?

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