Reformatted and need to get MS Office back.
I apologize if this is the wrong area for this questions, but I reformatted my Macbook which had Microsoft Office loaded onto it when I bought it. I have my receipt showing that I paid for MS Office, and I don't think I have any installation discs for it lying around. Is there a way I can call Apple or Microsoft to have them send me another copy of the software, so that I don't have to re-purchase it? Thanks in advance.
- Diesel
If you purchased the computer with Office pre-installed, then you will find its installer on one of the original discs that came with your computer. If you purchased Office from MS then they sent you a DVD or you downloaded a DVD from mactopia.com.
Similar Messages
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Reinstalled iTunes and need to get music files back on
Hi Everybody.
Basically, I had to reinstall my iTunes software after my ipod broke and they gave me a new one. I am running iTunes 4 I think, because for some reason it is the only on that wants to work on our computer.
The new iPod is working fine, and so is iTunes, but our music files didn't come back up automatically and I need some advice for getting them back on itunes. I've played with it a bit, but I didn't want to go clicking and dragging a bunch of folders to where they might not belong.
Thanks, if you can offer me any help it will be much appreciated. SeanHowever, all signs point to "I erased all my itunes music files."
Bummer
is there anything else to try or is my music gone?
Do you still have all or most or some of your music on the iPod? If so:
These links will give you several methods of recovering whatever songs remain on your iPod; some free, some third-party software, some more comprehensive for restoring Playlists, Ratings, Play Counts, etc. Read them and their associated links before deciding on a strategy that works for you. There are many various third-party software programs that will offer a more robust process, or an easier GUI. Do a Google search for them if the links below leave you wanting…
Don King Resurrected: Deleted files from hard drive (free user steps – music recovery only)
MacMuse: Computer Crashed (free user steps – music recovery only)
Copying music from iPod to computer (a primer on various methods and software)
Copying Songs from Your iPod to a Mac or PC (resource for 3rd party software)
iPodRip Software (Free trial: Mac & Windows)
PodUtil Software (Mac & Windows)
YamiPod Software (Free: Mac & Windows)
PodPlus Software (Windows)
TuneJack Software (Windows)
Senuti (Mac OS X v10.3 or higher Recovery Utility)
XPlay (Windows software For Music Recovery &/or Cross-Platform Functionality)
XPlay Photo Browser (For recovering Photos)
Extremely Simple & Free Method: (just to recover the song files – may not work on a Mac)
1 - Open iTunes
2 - Edit=>Preferences=>’Advanced/General’ tab
2a --- Select ‘Copy files to iTunes Music folder when adding to library’: checked
2b --- Select ‘Keep iTunes Music folder organized’: checked
2c --- Click OK to store changes
3 - Attach your iPod to the PC and hold down the ‘Shift+Ctrl’ keys until the iPod is fully recognized (this will defeat the auto-sync process)
4 - If you get a dialog box to link the Library, decline this option
5 - Within iTunes: Edit=>Preferences=>’iPod’ tab: switch iPod to manual transfer – click ‘OK’
6 – Eject iPod
7 – Close iTunes, then reopen iTunes and attach the iPod (it’s in manual sync now)
8 – File=>Add Folder
9 - Browse to and open ‘My Computer’ (click on the ‘+’) and select the iPod (or the lower ‘\iPod_Control’ sub-folder)
10 - Click OK
-- The music files should start to transfer back into iTunes with its correct information
–-- This will take some time depending on your PC’s speed and the amount of songs on the iPod
No Playlists, or Ratings, Last Played, & Play Count attributes will be transferred from the iPod to iTunes using this method.
If you have problems with seeing the iPod within 'My Computer', try again switching your update method to 'manual', detach the iPod, then reconnect the iPod to the PC.
After recovering your Library, strongly consider developing a thorough and frequent backup strategy for just this type of situation (and many other potential disasters).
You need at least two full sets of your music, not including what is on the iPod:
-- One full set on the PC within iTunes (on internal HD or ExHD)
-- One full set on an separate external backup medium (CD/DVD/ExHD/other)
-- One (full or partial) set on the iPod
Music files on just the iPod and only one other medium is not considered having any backup.
If you cannot store your complete music files on the computer’s internal HD, then create and maintain at least two external sets (any multiple combinations of ExHDs, DVDs, CDs).
Backup both the music files and the Library database file (iTunes Library.itl). What are the iTunes Library files?
Here is a post on developing a thorough backup strategy:
http://discussions.apple.com/message.jspa?messageID=1822938#1822938 -
Friend deleted app (my disk for iphone) and need to get back data from my icloud backup...need help!
I had this app called my disk (app store name is: Lock photo+video safe - secure folder manager to protect private photos vault & hide secret picture file privacy) This app lets me have two passwords with different pictures and videos in each of them. It's a really great app.
My friend deleted the app by "accident" and I need to get the app back with all my data. I have a backup of the app on my icloud backup that was taken place two months ago (around same time the app was deleted). It shows up in the cloud saying I have 4gb worth of that app in the cloud. I restore my phone back to that backup but the app data is not there. I wasn't sure if I had to wait till my iphone backs up everything (like music and pictures for example) for it to show up but as soon as the app downloaded I opened it hapilly knowing I have my data back but unfortunately it was not there. In the app itself, there's an option to backup from the cloud but it just brings up this window that says you can back up from the cloud (doesn't have a place to hit that says restore or anything).
Is there something I am doing wrong? Can anyone help me? I really need that app data back because I have pictures of memories with friends and family inside that app that I do not have anywhere else. Once i get the back back ill be sure to save the photos onto my computer just incase anything goes wrong again.
Thanks everyone for the help!
Nikhilfwiw
It seems that in a case like this you'd need to reset the device to factory settings and then restore from iCloud backup.
Sadly the reset to factory settings could cause more trouble than its worth.
Apple's iCloud backup, could, but does not let the user restore one app or its data.
You'll also find that even though that App's data is in the cloud, you as its owner do not have access to it.
Hope it helps/ -
I deleted my Iphoto and need to get it back! I bought this mac book off my sister and have none of the install disks. If there a download or something that I can get to reinstall it?
Depending on the age of your machine and the version of iPhoto, you may be able to download it from the App Store - but you'll need her account details to do so.
Other than that you'll need to purchase it on the App Store. -
I deleted gardens of time yesterday and need to get it back with the current data and progress. Is this possible?
Is that on an iPad, iPod Touch or iPhone?
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I don't have my phone anymore and need to get access to my contact list. Is there a way to get into my backed up info from the PC I'm using right now?
You can use another iPhone (or iPad) to restore it too, or you can login to www.icloud.com (assumng you weer using iCloud) and export your contacts from there.
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A mate has an iphone 4 as a work phone, now he is leaving and needs to get all data incl messages etc onto an old iphone 3. Is this possible, any help appreciated.
RobbieYou won't be able to restore a device running iOS 4.2 from a backup of a device running iOS 5 (as you found out). And the Iphone 3G can only be updated to iOS 4.2.1 so there is no way to migrate from his iPhone 4 back to his iPhone 3G. He would have to at least have an iPhone 3GS, which will update to iOS 5.1 and would be able to restore from the iPhone 4 backup. Unfortunately, there isn't any way around it.
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When I left my former employer, Pollinate Agency, I bought a MacBook Pro with Acrobat Pro (version 9 or possibly 9.5) installed from the company. I recently had a serious computer crash, and needed to get all contents erased. The support provider didn't have my product key, so could not reinstall Acrobat Pro for me. Since then, I have gotten the product key sent to me from my former employer, [ REMOVED ] So I need help in re-downloading, installing and activating the Acrobat Pro software on this computer.
Please remove the S/N immediately (I can't or would). Never post them online. As for download you can go to http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html on the right panel to get 9 pro. I am not sure there is a MAC version there, but that is the first place to go. If it is the proper version, then please back it up to CD and/or portable HD, not the system HD.
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Need to get deleted messages back!!! urgently
Hey accidently deleted all messages and imessages froma contact i would like to get them back! is this possible? if so how do i do it? i have been backing up my iphone all the time.... however my bro did a delete back ups thing... the in itunes>edit>preferences etc.. way does this effect it at all?
Very very important messages from that contact and need to get them back asap!!!!!If you deleted the SMS on your phone, & your iPhone backup has also been deleted, there is no way to restore this SMS.
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I lost my HD, and need to get my only backup of my songs off my itouch
Help, I lost my HD, and need to get my only backup of my songs off my itouch.
but i cant access teh HD like in my ipod...how do i copy my songs from my itouch back to my new restored Windows PC HD?OMG...I have a Ligit question and no one here will answere me...can someone just answer my question...is there a way to restore my music from my itouch or not...it seems like a 101 questions, all I get here is the run around.
And IF I wanted to Steal music I would use Bittorant or Lime Wire, not wasteing my time doing it like this.
NO its not dead, and I have a copy on my Seagate External Drive...BUT...Its something I could do with my iPod...so I want to know just in case...it seems that the itouch has a lot of limitations, restoring music from the itouch may be one of them, I am trying to decide if I should just return this thing and stick with my old ipod, I want to be sure I am not losing anything with this, especially if there is no restore feature.
Also theres another reason, the xBox used nto be able to read teh old ipod and this new itouch it cant, I was able to play th ipod from my xbox console.
Unless I can "see" the music I doubt that the xbox will be able to read it either.
Why does it take 5 times asking the same question just to get a yes or no...and if yes then how? -
I have problem with my iphone as it is disable and need to get all my data as the phone needs at least 40 years to enable accessing it
If you have never connected the phone to iTunes and backed it up or used iCloud to backup your data, it is lost at this point.
The only way to get back into the phone is to restore it.
~Lyssa -
I want to give my old iphone 4 to my daughter and need to get all her info from her old iphone 3 onto a new computer. The PC she synced with is dead and she does not want to loose all her contacts and music. How can I do this?
To effectively transfer ownership of the iPhone requires that it be "restored" as a new device.
... The PC she synced with is dead
The iPhone is not a backup device. Your computer backs up the iPhone, not the other way around. What you use to back up your computer is up to you - Macs use Time Machine. I assume PCs use something similar.
If her PC backup is dead you will have difficulty extracting content from the iPhone since it is not designed to work that way.
All her Apple purchases can easily be transferred to another iPhone. However, her contacts will be gone, as will any music or other contact obtained from sources other than Apple.
There are a number of third party utilities that claim to be able to extract content from an iPhone. See wjosten's procedure here:
https://discussions.apple.com/docs/DOC-3141 -
I have a G3 and need to get from 9.2.2 to 10.0 cheetah...where do I get 10.0 from?
Hi all,
I have a G3 and need to get from 9.2.2 to 10.0 cheetah. Can it be bought anywhere and how much is it?
RobIs this Mac a Tower Blue & White G3? Or a Blue iMac?
It should say iMac on the front.
The reason I ask is because you mentioned the big CRT tube.
The Blue & White G3 is a tower model G3 that had to have a seperate monitor attached to it.
The Ram slots are located on the bottom of the iMac.
There is a panel you can unscrew with a large coin to access the RAM slots.
All early multi-color versions of iMacs can take up to 1 GB of RAM max.
Without knowing the specs, it's hard to determine what OS would be best for your needs.
In general, the last flavors/colored iMacs ran at 600-700 Mhz and you could, possibly, run OS X 10.4 Tiger with little issue.
If your Mac's CPU is 500 Mhz or slower, I would stick with OS X 10.3 Panther.
Both OS X 10.3 Panther and OS X Tiger are very hard to find now and could be quite expensive to acquire.
You need the "official" black retail copies of these to use. Not grey colored discs that come with shipped with OEM Macs in the box.
Here they are listed on Amazon
http://www.amazon.com/Mac-10-3-Panther-OLD-VERSION/dp/B0000E6NK9/ref=sr_1_3?ie=U TF8&qid=1332776850&sr=8-3
http://www.amazon.com/Apple-Mac-Tiger-10-4-6-VERSION/dp/B000BWZZLG/ref=sr_1_2?ie =UTF8&qid=1332776850&sr=8-2
Also, if this Mac hasn't been operational in a while you may need to purchase a new PRAM battery.
http://eshop.macsales.com/item/NewerTech/BAA36VPRAM/
This battery helps hold the user system preferences memory stored in the iMac's PRAM chip.
On a iMac, it is located behid the RAM slots and should be visible to extract once the RAM sticks are removed.
If you need more info and help, you can come back here and we'll walk you through any issues you may have.
Good Luck!
Message was edited by: MichelPM -
I damaged my iphone 5s and want to get my photos back. It was submerged in water for a good five minutes (and is now in rice) but I'm pretty sure it's dead.
I really would like to get my photos back. I wasn't plugging in my iphone and backing up, I just assumed it did it automatically because about a week ago I had a message saying automatic backups were stopping as my icloud was full.
My work ipad is running on ios8 (as of a few days ago!) but my iphone was on ios7 as I didnt have enough space to install the update. This means that my icloud is now icloud drive and I cannot view the stuff from my ios7 device without upgrading it to ios8. Trouble is, I cant upgrade it because it's in a rice bowl.
Any help would be greatly appreciated! Any idea if I will be able to access my photos on icloud at all? I'm not very hopeful for my phone working again and downloading things that way!
Thanks!Photos that are in the cloud stay there until they are removed by a device that has the right privileges. If your iPad is logged in with the same AppleID, then doesn't it show the photos from iCloud?
You will only be on iCloud Drive if you expressly chose to upgrade. -
I got a new laptop (Macbook Pro) and my IPhone is synced with my previous laptop (which I no longer have). I've recorded dozens of very long (un-emailable) Voice Memos over the last few weeks and need to get them from my IPhone onto my new laptop.
How do I do this?
(when I click on the Sync option I get the warning: "Are you sure you want to sync music? All existing songs and playlists on the iPhone will be replaced with songs and playlists from your iTunes library." I fear that if I click this I will lose all of my important Voice Memos as well)Just to add to what ChrisJ4203 said. You can sync them to your new computer using iTunes by selecting to Include Voice Memos on the Music tab of your iTunes sync settings and syncing. However, you still need to re-establish syncing with the new computer without iTunes erasing all the iTunes media from your phone (as the warning mentioned).
If you copy your entire iTunes folder (not just your music) from your old computer to your new one, along with other non-iTunes media you may be syncing with iTunes (such as contacts, calendars and any photos synced to your phone from your old computer) by using migration assistant of following one of these methods: http://support.apple.com/kb/HT4527, then when you sync again with your new computer it will recognize your phone and sync as it did before. You will still have to authorize the new computer for any Apple IDs used to purchase from the iTunes and App stores (in iTunes>Store>Authorize this computer).
After that you can sync your voice memos to your computer as mentioned earlier.
If you want to archive your voice memos before you do anything with iTunes, you can use a 3rd party program such as PhoneView or Touch Copy.
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