Reformatted iPod on Windows, iTunes doesn't recognize internet connection

Help!
A friend loaded his songs on my iPod. When I tried to update it on my Windows PC, the Mac prompt 'iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes.' popped up, instead of the Windows prompt 'Your iPod needs to be reformatted for use with Windows. Would you like to run iTunes to restore your iPod now?' (http://support.apple.com/kb/TS1441)
So I try to 'Restore' and the prompt I get is 'iTunes could not contact the iPod software update server because you are not connected to the Internet. Make sure your internet connection is active and try again.'
Thing is, I AM connected to the internet.
So then I accidentally formatted the iPod on Windows Explorer, and now nothing shows up except the image ' Use iTunes to Restore'.
Would any of you be able to save my iPod?
Thank you!

When you moved to DSL, did the provider install any
new software on your system, or give you software you
installed yourself?
No, there was no software installed by me or them (and as far as I know there is none available) on my computer.
If you go into your "Network Utility" do you see any
Send Errors?
Where is my "Network Utility"? Thanks...
Eric
ibook g4 Mac OS X (10.3.9)

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Oh the joys of change...
I recently switched over from dial-up to DSL (just become available in my area), and am utilizing a wireless modem. Safari and Mail communicate fine with the world-wide-web, but neither iTunes nor Software Update seem to be able to [iTunes says "accessing music store" with the spinner-line going for minutes/hours, and SU says "A networking error has occured: timed out (-1001). Make sure you can connect to the internet, then try again"].
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Reformatted iPod on Windows, iTunes doesn't recognize internet connection

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