Reformatting-Zen Micro gets st

I have had to start my Zen Mirco in safety mode as it will not start up I have tried the disk cleanup, restore, reformat but it just seems to get stuck at the point after. It does nothing so then I have to reboot it in safe mode and then the same thing. How can I get past this? Also I keep getting that error when I plug it in to my pc that it does not recognize my Zen. I do have all the latest firmware and drivers installed which it was working fine until my Zen froze up. Anyone have any suggestions? I think I have gotten this thing to properly work for a total of 3 days now since I got it 2 weeks ago.

As it's a recent purchase, if you bought it from a local shop you might want to return it there. Even with an Internet retailer you can find out first how long it will take to return it via them. Via Creative it should take approximately 2 weeks, once they receive it.

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Zen Micro gets hot, wont recha

Have been loving my Zen Micro (5gig) but no that the battery needs recharging (2nd time, other than the inital recharge)---it won't. It looks completely dead but actually after I plug it into the wall, it heats up but no light/text comes on. It can't be that the battery's dead--it's bran new! Any ideas?

I have a very similar problem with my 5gb zen micro. It is close to 8 months old now and I have upgraded the firmware twice and am now running 2.2.02 in it. Ever since the last update, I haven't had any problems with the player except for this charging issue now.
I hooked it up to my usb to charge it one night this week and about 2 hours later I unplugged it to take it with me. When I picked it up it was really hot so I removed the device from the charger and popped out the battery. I let it cool off overnight and the next day I tried my luck with it again. It didn't get hot again, but it also only charged to one bar after about an hour. I let it charge for another hour or so (checking it often for the batt. to get hot) but then I noticed the battery life actually declined to zero bars... I've had countless issues with this thing so I'm sure it's some type of bug that will either work itself out or the solution may come in the form of another update.
Another thing is that the last time that it was charging prior to when the battery got hot, I may have been using the ac/dc charger for my Motorola Razr V3. Would that have screwed up my mp3 player? I've used this charger on it before with out any problems.
Please someone respond and help me out with this. If I have to send it to Creative, they might as well keep it, because Ill be buying the Ipod Nano 4gb in its place.

Upgrading ZEN Micro firmw

I am planning to upgrade the firmware of my ZEN Micro to ver. 2.2

Here is a note I sent to the Creative support folks. They simply suggested I go back to firmware .0.03.
I have to admit, going back to the other firmware update does not seem to be the true resolution, but I really don't have any more time to waste fixing your bugs. So, I am now on .0.03. It's a good thing I synchronized all 920+ songs, or I would not be a happy camper right now. :-)
I will tell you it appears to be a multiple USB issue with your new firmware. I experimented with this, and found that if I have my iPAQ connected into my USB ports, as well as my USB mouse, my USB CD/DVD dri've and my USB Keyboard, the MTP explorer will not recognize the Zen Micro.
When I take the iPAQ out, magically, the Zen Micro gets recognized and the MTP Explorer is working. THIS ONLY HAPPENS WITH THE MTP FIRMWARE!!
I am now back to the .0.03 release of the firmware and none if this happens. As I write this to you, I have everything connected and I am ripping a CD to my device - no problems. I am fortunate however to have a laptop that I was able to do this with, otherwise I would be in the same place others are, and the upgrade frimware doesn't ever recognize the Zen Micro, even though it is in the Device Manager. ?
So, I would say, that your MTP firmware takes control too much, and seems to substitute for something like an iPAQ, where they cannot co-exist or other USB harware, such as a memory reader (CF, SmartMemory, etc.). This is not a PC USB issue, in my mind. It is a firmware issue that is causing the conflict.
Thanks.

Zen Micro "not connected" problem since upgrading firmw

Hi All,
I have had the zen micro for a week and it has been working fine with original firmware & software supplied on CD.
After noticing the battery life was poor, I decided to upgrade the firmware.
This is where all my troubles began...
After upgrading the firmware to 2.00.2 I found that when I connected my player it was now recognised at an MTP device and windows asks me if I would like WMP (windows media player) to sync with the device.
If I select yes, it tries to find the device in WMP and tells me it is not connected !
If I go into Control Panel- Device Manager tells me that I DO have a zen micro connected under the "Windows Media Devices" section.
Zens micro media explorer now also fails to see my device and thinks it is disconnected.
So I have no way of transferring files to my zen micro.
In an attempt to remove the problem I try going into rescue mode on the zen and reloading the firmware to an earlier version, with a version I have downloaded from this website .0.03.
The zen successfully erases the firmware and behold, my pc still fails to recognise the device so it cannot install any firmware on top of this.
So now I have a Zen with no firmware installed (and a "firmware problem" message everytime I turn it on) and a pc that won't recognise it anymore.
I have spent a good 5 hours this evening trying to fix this.
I have tried everything on these forums, but I simply cannot get my PC to connect to the zen micro, despite it recognising it everytime I connect it !
Please help before me or the zen dies !
Thanks,
Mat.

Here is a note I sent to the Creative support folks. They simply suggested I go back to firmware .0.03.
I have to admit, going back to the other firmware update does not seem to be the true resolution, but I really don't have any more time to waste fixing your bugs. So, I am now on .0.03. It's a good thing I synchronized all 920+ songs, or I would not be a happy camper right now. :-)
I will tell you it appears to be a multiple USB issue with your new firmware. I experimented with this, and found that if I have my iPAQ connected into my USB ports, as well as my USB mouse, my USB CD/DVD dri've and my USB Keyboard, the MTP explorer will not recognize the Zen Micro.
When I take the iPAQ out, magically, the Zen Micro gets recognized and the MTP Explorer is working. THIS ONLY HAPPENS WITH THE MTP FIRMWARE!!
I am now back to the .0.03 release of the firmware and none if this happens. As I write this to you, I have everything connected and I am ripping a CD to my device - no problems. I am fortunate however to have a laptop that I was able to do this with, otherwise I would be in the same place others are, and the upgrade frimware doesn't ever recognize the Zen Micro, even though it is in the Device Manager. ?
So, I would say, that your MTP firmware takes control too much, and seems to substitute for something like an iPAQ, where they cannot co-exist or other USB harware, such as a memory reader (CF, SmartMemory, etc.). This is not a PC USB issue, in my mind. It is a firmware issue that is causing the conflict.
Thanks.

Bought Zen Micro to replace Zen Nano Plus - Can't get it to work

HiSorry if this was answered somewhere, but maybe i'm just dense. Can't seem to get things going. I used to have a Zen Nano Plus which worked fine on my PC - Win XP SP2.Picked up a used Zen Micro - I thought that it would be better because of bookmarking - but I have yet to get it to work.Zen Micro says Version 2.20.05?Here is a list of what it says is loaded on my PC[Creative Product-PID][Installation Log]
8 May 2006, Creative Zen Nano Plus Pack
8 May 2006, Creative MediaSource Zen Nano Plugin .00.07
8 May 2006, Zen Nano Plus Media Explorer 2.00.0
8 May 2006, Creative Audio CD Ripper .60.0
7 May 2006, Creative MediaSource Plugin for CD Burner 3.0.8
7 May 2006, Creative MediaSource Player/Organizer 3.30.2
7 May 2006, Common Audio Driver Interface .03.29
3 May 2006, MediaSource AudioSync Plugin .0.03
3 May 2006, MediaSource NOMAD Jukebox 2/3/Zen Plugin .0.03
3 May 2006, Creative Music Store Plugin .00.09
3 May 2006, Creative MediaSource Zen Nano Plugin .00.03
3 May 2006, Creative MediaSource Player Skin Pack .0.06
3 May 2006, MediaSource NOMAD MuVo Plugin .0.0
3 May 2006, MediaSource CD-ROM Burner Component 3.0.
3 May 2006, MediaSource Detector 3.00.7
3 May 2006, Common Audio Driver Interface .03.
3 May 2006, Creative MediaSource 3.20.57
3 May 2006, Audio Device Selection .0.05
3 May 2006, Creative System Information .0.3
3 May 2006, Zen Nano Plus Media Explorer .0.03
3 May 2006, Creative Audio CD Ripper .60.06
Have tried to download drivers and software for Zen Micro. When I try to run it though, it does not install because it says that I do not have device connected. Have erased everything off of Zen Micro, but have not reformatted. When I attach Zen Micro to PC, Zen Micro displays "booted" & PC displays "Zen Micro" for a second or two, then switches to "MTP Device"?. Do I need to erase everything from the Zen Nano Plus first?2. What do you think my next step should be?Thx???

Welcome to the Apple community.
If you are referring to adding a secondary account, to a single device, then you can do this at system preferences >mail, contacts & calendars.

I can´t organize files on my Zen Micro using MP10 (and can I get rid of the firmwar

Hi, I installed the software that came with the Zen, the first one hung up my computer (forgot what it was called) but media explorer seemed to work ok. I was recommended to install the firmare so that I could transfer files using MP0. I did this (one of the earlier versions). I drag and drop my music folders into MP0 and sincronize but when they are transfered I get new folder created with new names onto my Zen (album names, song names etc.) everything disordered and many folders with only one song in them. I can't seem to figure out how to organize my music. Is there a way of reformatting the player, get rid of the firmware and make it work properly with media explorer again (since media explorer doesn?t recognise the player after the firmware instalation) Please help, the sound quality of this player is great but music transfers and organizing is giving me a big headache.

Ear-Rock,
You can download the version of Zen Micro Media Explorer that support the MTP firmware you have now on the player. The version is 4.00.8 and is available on the website. You can also change the firmware to the PDE one by downloading and installing the PDE firmware version .02.05.
Jason

When you order your Zen Micro, make sure you know what you're getti

I recently about a 5gb Zen Micro Mp3 player and went through a lot of trouble to get it, but I learned a lot. Read on:
First, there are two types of packaging for Zen Micros, one that includes only the player, the cords, the manual, the software, a pouch and the battery, and another that also has a case with stand and belt clip attachments. Most of the retailers are selling both for the same price and many of them have them both in stock at the same time. The boxes are two different sizes and the larger one (almost 0'by 7') has the case and attachments. Get your money's worth and ask what's the box.
Second, NEVER NEVER NEVER buy from a company in British Columbia, Canada called Can Computer (www.cancomputer.com). It is BY FAR the WORST retailer I've EVER come into contact with!
I ordered from this company after doing a little bit of research and they seemed like a decent company. I was WRONG. I ordered my player. A day later they called me to tell me that the colour I wanted was sold out but hadn't been posted on the website, so I picked a new colour. The company only ships by reg mail so after a week of waiting, I got my mp3 player in the mail.
Now, when you buy the player from a decent retailer, as I did afterwards from The Source by Circuit City, the box is rapped in plastic and the inside box is taped. Everything in the box is packaged and sealed including the battery and the software. Everything is neatly placed in the box and the player is untouched and is protected by plastic stri
ps.
The battery is outside the player. This is the way they should all be according to Creative Labs and all the other retailers I've spoken to.
When I received my supposedly "new" player from Can Computer, there was no outside plastic, the seal on the inside of the box was broken. The outside AND inside was covered in dirt. The inside contents looked like they had been dumped out onto a dirty floor and thrown back in again. Everything was opened, including the software. The battery was already inside the player and it was covered in dirt. When I took it out of the player, there was a piece of tape (the kind of scotch tape you get on a roll) holding the top of the battery together and the casing was warped. My manual was mangled. On top of that, there were parts missing from my box. I received the box that should have included the casing and the attachments. Neither were there. Also missing were my warranty cards and the casing to the manual. The cords that I receieved were not creative merchandise. As you can imagine, I wasn't very happy.
When I called the company, the Sales Manager was incredibly rude to me. He refused to apologise and seemed to make every effort to deter me from getting refund. He tried to tell me that it was normal for the player to arri've that way and that tape on the battery was something that was normal. He also said he would only refund my shipping costs to send it back to him if he saw it and believed that I was telling the truth. He was so rude that when I explained to him what happened, he had the nerve to say, "So, what do you want me to do about it's". To prove my point, I called the retailers around my city and asked them what the box, battery and player should look like. I also called Creative. All of them said that what I got from Can Computer was abnormal. It was only then, when I proved that they'd sent me used and defecti've products and demanded that I be given a full refund, that the Sales Manager of Can Computer agree with me.
This is the worst company I've ever dealt with. DO NOT buy ANYTHING from this company!!!
Do your research and if you can buy one from a retailer in your area, do so. It's worth it. Futureshop will match any internet retailer's price, and The Source gives over the counter replacement.
Message Edited by Kristin on -3-2005 :03 PM

cliff wrote:
gdgmacguy wrote:
Downgrading the iPhone is not sanctioned by Apple. It involves hacking to some degree and per the Terms of Use of this forum, cannot be discussed here.
And how exactly from a technical support point of view does saying that help this person with their problem? I thought these forums were about technical support.
Please read the policy which we all agreed to when we signed up on this forum.

Help! my Zen MIcro has gone into recovery mode and wont get out of

My Micro suddenly just went into Recovery mode and i have tried all the options and have had no sucess with any of them has anyone else had this problem if so did you get out of it !! i need help cause the bus ride home is no fun with out it

Ohareehoh,
If the Zen Micro is clicking at the point you are describing, then it sounds like the Hard Dri've has been damaged and you are physically hearing the clicking of the dri've. I would suggest contacting support for repair options.
Daniel

Zen Micro Busted, how do I get a replaceme

My zen micro keeps "eating my headphones". Any pair of headphones I plug into this thing get eaten in about 3 weeks. They no longer work with any devices unless I twist the connecting wire into a bunch of odd positions. I hoped onto the interweb and found out that this was a sort of common problem. I wanted to know how to go about getting a replacement from creative. I feel that they should pay for their own faulty manufacturing, I don't want to be out 200 bucks because their product doesn't work. Other than this problem I love the little guy!

Make sure you try those headphones on other devices, it's possible none of them are broken but that the player is. I can't say I've ever heard of any players breaking headphones before.
If the player is faulty, the best thing to do would be to contact Customer Support directly, to see how they can assist you:
Americas Customer Support
European Customer Support
Asia Customer Support
Cat

Where do i send my zen micro to get fi

hi,
a few days ago my zen micro got wet(realy wet) and now stops at the first creative screen and only goes that far when pluged into the computer well anyway does any one know where i can send it to get fixed?
if you do it would be a big help.

You need to RMA your product. Contact costumer support and they will tell you how to start the process. You can also do a search on the forums I have seen other posts asking how to RMA a product (in other words, it means sending it back to the Labs and having it fixed, then shipped back to you). Good luck!

Zen micro and getting Zen Media Player to recognize

I went back to firmware .0.03 and reinstalled the Zen software after getting no where with firmware that works with MS media player.
I noticed two things.
the device installs differnently in the hardware profile between the two firmware versions
2 If I start the Zen media player and then connect my Zen Micro things work ok. If I connect my Zen Micro and then activate Zen media player things are hit and miss on detecting the Micro.
This just me or have others seen the same thing?Message Edited by summersr on 03-08-2005 03:38 AMMessage Edited by summersr on 03-08-2005 03:39 AM

Just a thought
Might try re-installing the software from the Zen disk (select repair option).
I noticed that it takes an extremely long time to install all of the parts and pieces and if you exit before it finishes you do not have all of the things the Zen needs to function.

Anybody know where I can get these speakers? Looks cool with Zen micro!

Hi,
anyone know where I can get these speakers for the zen micro? Looks cool! I came across this link that someone posted in the mp3 player forum......
http://www.cseek.com/busnews/2646085...9/894586.shtml
thanks...

Unfortunately I don't have any details on a release date for those yet. Once I get more information, I'll post it up here.
Cat

Getting My Creative Zen Micro to play on my P.

Hello,
I have a few questions about getting my Zen Micro to play in the 'Creative Source Organizer' that I installed with the software CD that came with it.
It playes fine in the 'Media Explorer', in which I use to upload and delete songs from my player, but it won't play at all in the 'Organizer'. The files show up, and the songs show they are playing, but no music comes from the speakers. I would rather use the organizer to play songs from my Zen Micro, and not the 'Media Explorer'. Is there anything I can do to get this to work? Every other file I try, be it a CD or MP3 from my hard dri've, works fine.
I am using Windows 98 as my operating system. I do hope this is not the reason why, but it is my guess that it is.
Thanks in advance to those who can help.

See here in the Zen FAQ at Nomadness.net.

If i dropped my zen micro will reformatting the hard drive make it work aga

I dropped my zen micro on concrete by accident while it was off. I tried to turn it back on but it just freezes on the rescue screen, and makes a barely audible noise inside the player. I am able to get into recovery mode, will formattting the harddri've fix the problem or will i have to return it's

>OMG... So i got to school this morning and my Zen Micro, would freeze when rebuilding, and make this weird noise after about 7 seconds of playing after the rebuild. So After trying to reset the unit, i looked it up in the forum, and found this article about how hitting the player against my leg, might help it.
So I gave it a shot. And now it works. So thank you, for posting that.
Elizabeth B
~Playing music again!!!

Where to Buy Zen Micro and get all the goodi

Hi everyone. I have a MuVoN200 and I love it to death, but I am ready to move on to something bigger. I have had no problems with Creative and I would like to get a Zen Micro.
I've been reading on the internet how some people get different things in their box! Some have a belt clip/stand thing and some don't. I would, of course, like to get the most acessories for my money, so where should I buy mine to get all of the acessories?
I'm considering Target since I have a Target card . . . but Walmart is having a sale on them right now. I saw them in Best Buy, but the box was pretty small, not the tall one. Any input would be appreciated!!

I just received my Zen Micro from bhphotovideo.com for $70 with all the extras (charger, stand):
http://tinyurl.com/8qcro
However, it came in a box (rumored to be old, prone to headphone jack problem), not plastic packaging. And the firmware installed was only .0.03. This also makes me feel it might not be the newest model with the rumored fix for the headphone jack problem, even though it's from a high-volume reseller. For me, I'll just pay $40 for the extra warranty to balance my risk. Maybe ask Creative where you can buy a newer, headphone-jack-secure Micro with all the trimmings?

Reformatting-Zen Micro gets st

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