Refresh time of workflow items

Workflows items which come in task folder of SAP Portal take around 15-20 seconds to get refreshed.
Is there any way to reduce the time taken to refresh? Is it suggestible?

Please the KBA 1577547 - UWL Performance Tips and Considerations
Best Regards,
Rajendra

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Extending wait times in Workflow (items that have already started)

We have Order Mgt order line workflow that has multiple wait and loop activities. A number of these timeout in 2 minutes. We think that this is causing the WF BG process to run extremely long times because a processed item key times out before the process ends, causing the item to process through multiple times.
We have an initiative open to increase the wait times for the wait nodes. However, we need to figure out a way to extend the waits for the order lines that are IN PROCESS. We tried updating the due date field on the wf_item_activity_statuses and also updated the number_value in wf_activity_attr_values. But that did not do the trick. We then found another table WF_ITEM_ACTIVITY_STATUSES_H which also holds the due date.
I would like to find out if someone has ideas on what tables to update in order to get all the existing wait times extended from the current value to a different value.
Thanks in advance.

You need to update WF_ACTIVITY_ATTR_VALUES for the specific process activity id that is in wf_item_activity_statuses.
But why do want to do that. Let them complete with the old default_days and the new ones can use the new value. Are there too many item keys (order lines) that are open and require processing using WBG?
Thanks
Nagamohan

Mass deletion/ transfer of workflow items - Urgent

Hi Experts,
We have a situation where there are around 1.2 million open workflow items in work flow of employee due to wrong assignment of workflow agents in PPOM. Now we need to clear all these workflow items from user's inbox either through deleting them or through un assignining them from his workflow.
It is not possible to process these workflow items individually from his inbox through transaction SBWP. I understand that we can delete maximum of 999 items at a time through transaction SWWL. This will not be of use for us.
Can some onpe please suggest how do we go about this issue.
Regards,
Santosh
Regards,
Santosh

Hello Santosh
SAP note 49545 will give you useful information.
Regards
Javier Reviriego

Workflow Items deletion

Hi,
Can anybody please let me know how to delete the Workflow items in ECC 6.0? What is the TC or any other process/ program?
Your help and time will be really appreciate.
Thanks & Regards,
Niki Shah.

Hi,
If by ABAP you have this FM SAP_WAPI_WORKITEM_DELETE
if want a tcode for that use tcode SWWL
Regards
Jaime

Changing default refresh time for the UWL.

Hello,
I am trying to change the Default refresh time for the UWL(workflow inbox) for all the users before they personalize or save the refresh time, Would changing the refresh time in the .xml file work or is there any other way to do it? Thanks,
Aniketh R.

We have had all sorts of issues with this as well. I have been unable to find a solution that works as of yet. From my own debugging it seems as if RP is trying to parse the pasted text as logo's, fields etc.... I am looking at potentially using a script w/ set interval to "clean" the clipboard data but this isn't a perfect solution for numerous reasons.
What is happening to your letters when the users paste? Our letters actually become unusable after a plugin save. So I am actually very interested in the answer to this question!

How to get the objects from a workflow item's container

Dear all,
We need to get the value of a variable in the container of a workflow item. I can get the workflow item list using function module SAP_WAPI_CREATE_WORKLIST. Then how can I get the corresponding container elements' value?
I tried function mofule SAP_WAPI_GET_OBJECTS, but the returned table OBJECTS and OBJECTS_2 are both empty.
Thanks + Best Regards
Jerome
null

Hi,
Well, I think you will be getting the value as BORNAME:BORKEY. Get the KEYVALUE into your local variable. And use the <a href="http://help.sap.com/saphelp_nw2004s/helpdata/en/c5/e4acef453d11d189430000e829fbbd/frameset.htm">BOR Macros</a> to get the instance and desired contents.
Regards
Raja Sekhar

How to change Refresh Time in a Discoverer Portlet?

Hi,
I have added a discoverer portlet to my main portal page. The minimum refresh time for the discoverer page i could set is 1 hour. Is there any way i could change it to 1 min as this is getting real time data in the database which i would like to display immediately.
Any help/suggestion is most welcome. Thanks in advance.
Regards
Goutam

Hi, i have the same problem.
i have searched both metalink and here but found nothing .. doesnt anybody know how to change the discoverer portlets refresh time interval anything other than 1 hour,1day,1week etc. (they are the only options available)
Any help would be appreciated.

GRC AC v10 SPM WF - Workflow Item not showing up in WF Inbox

GRC AC v10 - SP12
The outlook email notification for the Workflow Item goes out, but there is nothing in the NWBC Inbox for the WF Item. Subsitution is setup correctly.
Any ideas?
-john

Hi John
this is probably be a silly question but what substitution did you set up for ZFF_CTL_01? I assume the item is in that user's inbox. Which user is meant to be receiving?
I also noticed this KB article (1589130) which mentions the delegated person needs GRAC_REQ authorisation. Have you checked if security access issue?
There was also mention that the delegated approver does not appear in the MSMP instance runtime (your screen shot suggests same situation unless you have not set up the delegation). SP14 delivers the fix or refer to 1915928 - UAM: Delegated Approver is not visible in the Instance status
Possibly have a look at both of them to see if they resolve your issue.
Regards
Colleen

Time Based Workflow - how to make it work?

Hello,
Has anyone successfully built a Time Based Workflow? Could you share your examples?
For me it does not work properly.
I have tried to set up 2 workflows: on Opportunity Close Date and Account Contract Expiration Date.
- Account Contract Expiration Date: I want an Account Owner to get an email notification exactly 6 months before the contract with his client expires. However - the email is triggered each time the record is modified - so I have seen in the workflow monitor that users on the date of contract expiration - 180 days will receive as many emails as many times they modified the record! Is there a way to avoid this situation?
- Opportunity Close Date - I want to send an email to Opportunity Owner's Manager - 10 days after the opportunity was closed. However - there will be the same issue as above + the wait action is not working with a PRE function.
Please let me know what you think and if you have already built a Time Based Workflow that works correctly.
Edited by: MagdaR on May 18, 2010 1:57 AM

Let's start with the workflow for Opty Close Date.
There are a lot of ways to do this, so you'll need to evaluate which way is best for your case, but the basics are to check to ensure that the opty is closed for the first time, then set the flag. In order to accomodate for the opty being closed when it is created, you will have to consider a post default for the flag in addition to the workflow.
In this case, you could create a workflow on Opty using the before modified record saved trigger event. In the Rule Condition, have the workflow check for a closed opty and if the status changed to closed during this modification. There are a number of options to validate this, including sales stage = Closed/Won or Lost, Closed Date is populated for the first time, Status is closed. In any case, just validate that the opty was closed for the first time using the PRE Function (i.e., PRE(Closed Date) is null and PRE(Closed Date)<>Closed Date). When your condition is met, set a flag that will trigger the event. You could also add a date that the wf conditions were met the first time, to ensure that you track when the rule was originally triggered.
The next step is to have a workflow that unsets the flag if the conditions are not met. Set the order on this one to follow the rule above.
The last rule is the wait/email rule and it uses the when modified record saved event. This rule triggers on the flag being checked, then waits to send the email.
Test this and validate that it will work for your purposes. Based on this workflow, you should be able to create the other one, and I can help if you have any issues.
Good Luck,
Thom

Delete Workflow items from workflow inbox.

Hello All,
We are using workflow in MSS for Compensation Management. As part of this an email will be sent to the managers when a compensation needs an approval. There are some workflow items under workflow inbox ( SBWP ) . How can I delete emails which I don't want to execute. I don't see any delete button. I can see delete buttons for the documents under inbox, but these emails that I want to delete are under workflow in Inbox.
Thanks a lot for your help and points will be rewarded for any helpful solution.
Thanks,
Chakri.

Thank You Suresh,
You are refering to the emails in the inbox ( SBWP ) where I can delete my emails with the help of a delete button. But I am referring to the workflow items that are present under INBOX -> WORKFLOW. There is no delete button on these workflow items. If we execute these workflow items then they will be deleted automatically. I am looking for a solution by which I can delete (clean up) all the workflow items that are not executed from last year so that we can be ready for our compensation for this year.
Thanks,
Chakri.

Regarding workflow items

Hi,
Can any one suggest the solution to get the workflow items in the portal UWL.
I had configured the UWL and I am able to get the mails of the documents in the inbox of SAP. But I am not able to get the workflow items. Even I had maintained the task in SWFVISU.
Regards,
Narendra

Hi,
The UWL has to be configured in the portal side also.Please refer the below link for the same.
http://help.sap.com/saphelp_nw70/helpdata/en/39/a1bb5c4c0d4ab4a417e87ef35f1efa/frameset.htm
Thanks,
Smita Das.

CAN Workflow items in KM appear in the UWL

Hi
We are looking the features of the Universal Worklist
and have configured SAP Business Workflow to appear in the
UWL.
Can all your workflow items in KM (Document Management)
be configured so that the end user and one place to see all workflow items
If so How? Please advise.
Regards
Arun

Hi
Just to get Clarity.
KM Notifications appearing in the recent notifications
small iview, will be incorporated only in stack 11.
We are currently on EP6 SP9 Patch 1 software un-licensed
from sdn.
Hence there is no config to be done because the functionality does not exist at the current level that we are running.
Regards
Arun

Problem in displaying workflow Items in UWL

Hi all,
I am facing the following problems in displaying the workflow Items in UWL
I am able to see the work flow items in SAP inbox but not in UWL.
The following are my issues and questions
1. what is the type of system to be created in portal.
BI JDBC System
BI ODBO-Compliant OLAP System
KM Windows System
Portal Tenant System
SAP system using connection string
SAP system using dedicated application server
SAP system with load balancing
Web Service System using WSDL URL
2. what is the configuration need to be done in Universal Worklist & Workflow
3. Any other configurations need to be done in WAS server and SAP server.
Please anyone give me the solutions and it is urgent.
Thanks in advance
Thanks
Ponnusamy P

Hi,
1. What is the type of system to be created in portal ?
This depends on what type of a system are you trying to connect to. If it's an ECC system or R3 system, you may use SAP system using dedicated application server. Give an alias to it and check the permissions of that system.
2. What is the configuration need to be done in Universal Worklist & Workflow ?
You have register this system now. Go to System Administration -> System Configuration -> Universal Worklist Administration -> UWL Configuration -> Chose New -> Enter the Name, System Alias and select WebFlowConnector.
In the System Administration -> System Configuration -> Universal Worklist Administration -> Registration for all types of Universal Worklist WebFlow, register item types by clicking "Register Item types for all systems". Alternatively, you can also click on "Register items types for new systems".
3. Any other configurations need to be done in WAS server and SAP server ?
The portal user should have corresponding user on the ECC or R3 system or whichever backend system you are trying to connect to. This user should be authorized to have RFC access to function group SWK1 and transaction SWK1.
Please refer to this document which lists out all the steps. Please refer to minimal configuration section. https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/a3461636-0301-0010-3787-978f5ac8bd45
Regards,
Sunil

How to change the details ina BPS workflow item

Hi,
I'm working in a SAP BW 3.5 environment and I need to change some details in a BPS workflow item. Unfortunately I have never used BPS and am struggling to get to grips with it and also to resolve the issue.
Can anyone advise on my issue and also offer any advice / documents that cover BW BPS in a 3.5 environment.
thanks.

I think I better change my question. Can anyone please provide link(s) / documents where I can quickly pick up the basics of BW 3.5 BPS so I can start looking into the issue I have.

How to create a workflow item?

I want to create a workflow item. So that it shows up in the workflow folder of business workplace.

HI,
Check this <a href="http://www.****************/Tutorials/Workflow/Workflow.htm">Workflow tutorial</a>
Thanks
Mahesh

Refresh time of workflow items

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