Refund a recent purchase on App store

How can I get a refund on an app I just downloaded but is not what I was looking for?

You can try contacting Apple but no guarantees they will allow a refund.
Apple - Support - Mac App Store - Contact Support

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HT1918 I recently purchased an App store gift card but when I purchased a game it automatically charged my credit card on file without giving me the opportunity to use my gift card. Can I take my CC number off and just just gift cards on file?

I recently purchased an App Store gift card - how do I register it with iTunes and the App Store so my purchases will go to it instead of my credit card on file with Apple?

Click here and ask the iTunes Store staff for assistance.
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Can I get refund for item purchased from App store that was not what I thought?

I wanted to purchase iDVD but instead purchased an instructional video.

HI..
Sorry, but Apple's policy states that, "all sales are final" > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
Just in case you are running v10.7 Lion, Lion does not support iDVD.
See Old Toad's post here > Is iDVD Dead?: Apple Support Communities

HT203421 I have recently purchased some apps from the app store and after downloading them, the icon that appears in the dock changes to a different icon. It is now the same icon appearing on all newly downloaded apps. Does anyone know what is happening

I have recently purchased some apps from the app store and after downloading them, the icon that appears in the dock changes to a different icon. It is now the same icon appearing on all newly downloaded apps. Does anyone know what is happening here? Even updating an older game app resulted in the original game icon changing to the new identical icon that all new apps are appearing with. This new icon is like a page with a ruler, pencil and paintbrush. Any tips on how to stop this or how to revert to the icon as it appears on the app store would be appreciated.

https://discussions.apple.com/thread/6132949?tstart=0

HT201272 Hi there, I recently purchased an app and I need to re download it onto my iphone 4s. The app is saved on my laptop and is not available on my app store download history. Can anyone advice how I can redownload it from my laptop?

Hi there, I recently purchased an app and I need to re download it onto my iphone 4s. The app is saved on my laptop and is not available on my app store download history. Can anyone advice how I can redownload it from my laptop?

You just resync your iPhone with iTunes on your laptop.
If you are logged with the same Apple ID on both devices it should be available to download from your phone:
Open App Store app > Updates > Purchased

I am not able to see or search or purchase on APP store. Message please ty again later

I cannot search or purchase on App store.
It says no matches ( Even if you type Apple)

Nothing to be done.
Apple is having some server issues with the massive sales of phones recently.

Can't purchase in app store

hello, I have a problem when I want to purchase in app store, the device tell me "you must answer security question before purchasing: "
and... I remember I forgot my answer for security question, so I login to apple id want to reset my security question, then it says "you will receive reset link to your rescue email address " . and unfortunately again, I realize my rescue email was not valid !! (I enter [email protected] instead of [email protected])
can anybody help? how I can I change rescue email if I can't answer my security question? .. any help appreciated..

They've recent updated there Service Account settings n such
When trying to buy/free Download via iTunes or App Store
A Security Question will come up for you to pick 3 Questions and choose your NEW Answers

You are not authorised to purchase from app store

I downloaded a free app. Then I wanted to buy the full version and it keeps giving me this "you are not authorised to purchase from app store". I'm entering the pass correctly..
I recently renewed my credit card recently, and I updated my payment info in app store.
I tried to sign out from the acc. And sign in again . I did not work.

Are you sure you didn't change the store location by accident or maybe enter your new card number or security code incorrectly by mistake?

I just bought this iPad today any I set up my iTunes account and I purchased a app store card and a iTunes card but when I try to dowload stuff it won't let me what's the problem

Need help please I just bought this iPad today and I factory reset it and then I plugged into my laptop and downloaded the latest software I went and purchased a app store card and a iTunes card but when I try to download apps it won't let me if anyone can help with this problem it would be greatly appreciated. Thanks in advance. Antawn

Hello Tntingey,
The gift card you've given your father must be redeemed via the steps below.
Redeeming iTunes Gift Cards and content codes
http://support.apple.com/en-us/HT201209
Cheers,
Allen

App will not download to iPad when purchased from App Store - stuck with Cloud icon

Device : iPad Air 32gb wi-fi model (not cellular data)
OS version : 7.1.1 (up to date)
Location : UK
Problem : App will not download to iPad when purchased from App Store - stuck with Cloud icon
Last night I tried to download an app over wi-fi onto my iPad Air, but the app did not install.
I have plenty of space (the app is 24.1mb, I have 3.4gb free space) and there are no restrictions whatsoever on my iPad - no blocks on App store purchases, no age-related restrictions, no country restrictions etc.
Normally from the App Store page you would tap the price (in this case the app was free), enter your iTunes password, and the app would download.
Also a new icon appears on the home screen and a circle shows the progress of the download.
However this did not happen.
Instead I have the Cloud icon (the one that shows when you have bought an app but it is not currently installed on your device) and a message that says "You've already purchased this, so it will be downloaded now at no additional cost".
If I press OK I am then prompted to enter my iTunes password, the Cloud symbol briefly changes to a circle (and I mean for a split-second, like the blink of an eye) and then the Cloud symbol appears again.
The app does not download - in fact it does not even *attempt* to download.
I have tried this >20 times now and it always occurs excatly like this.
After Googling this problem (which seems common) and reading over a dozen threads on this forum plus Apple's own official support pages, this is what I've tried:
I can re-download other apps that I have previously purchased on this iPad, with no problems.
I purchased another app on my iPhone 5 and was then able to download onto my iPad with no problems.
I have reset my iPad >5 times - both by pressing/holding the home/power buttons, and also a full switch off and restart.
I have logged out of my iTunes account on the iPad, and logged back in.
The wi-fi is Virgin Media fibre optic broadband with a verified speed of 20 meg (confirmed by Speedtest) plus an 802.11-n Belkin router and my iPad will happily load web pages, stream videos on YouTube, download other apps etc.
I have reset/rebooted my internet connection
In an attempt to eliminate by broadband connection from the possible causes, I have switched off my router, linked my iPad to the hotspot feature on my iPhone and tried to download the app over cellular data, but still cannot download the app.
I have tried on 2 other wi-fi networks but still cannot download this one app.
My iTunes account has a cerdit balance from an iTunes card, but the app was free anyway
Nothing I try will download the app in question.
The app is iPad only, so I cannot install on my iPhone to try and kick-start the process.
I guess I could install the app on my computer and then sync the iPad, but that's *working around* the problem - it's not *fixing* the problem.
(Since getting the iPad I use almost never use my computer. And anyway what if I did not have a computer? Didn't iOS go "PC-free" with version 5?)
I would like to call Apple but my 90-day telephone support has expired (the iPad is around 6 months old) and I don't want to buy Apple Care for this one problem.
I can't make it to an Apple Store to speak to a Genius.
Bearing in mind the list of things I've already tried, what do I do next?
Thanks in advance for any support.

Hi there.
Thank you very much for your quick reply, it's really appreciated.
No need to apologize, I actually found the phrase "If your iPad ever craps the bed" amusing under the circumstances
I checked the list of installed apps like you suggested (Settings>General>Usage>Storage>Show all apps) but this problem app is not in the list. I have also swiped down on the home screen to search for it, but again it does not show.
While it has not let me download the app (and I just tried it again) it has helped me to eliminate a few things from the list of what to try, and I can definitely conclude that it has not downloaded.
I guess I need to fire up my PC and download it / sync my iPad.
Thanks again for your help

Has anyone gotten the following error message when trying to do in-app purchases? Error purchasing from App Store, then underneith that ,Cannot connect to itunes Store (0)

I'm getting an error message when trying to make in-app purchases.
Error purchasing from App Store
Cannot connect to itunes Store (0)
I can purchase songs in itunes, but not the in-app purchase for Kingdoms at War. I've checked the parental controls and all the other obvious things in settings. Let me know if anyone knows how to correct this. Thanks.

Here is an update and more information: I actually have two MBP's. One is a mid-2009 model and one is a new, mid-2012. I transferred files from the mid-2009 to the mid-2012, but I use both computers frequently. This problem only occurs on the mid-2009 and not on the mid-2012. I have authorized both computers.

HT201359 can i use visa debit card for my purchase at App Store

can i use visa debit card for my purchase at App Store

See this discussion...
https://discussions.apple.com/message/18501225#18501225
Old_Monk wrote:
can i use visa debit card for my purchase at App Store
Accepted forms of payment
http://support.apple.com/kb/HT5552
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT5625 can not purchase from apps store. message states - Apple ID is disabled.

Can not purchase from Apps Store. Continue to get message stating that Apple ID is disabled after I select install. I have change my Itune account pass word and updated all information.

After resetting your password you might then need to log out of your account on your iPod by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HOW DO I HIDE & UNHIDE APPS PURCHASED IN APPS STORE PURCHASES LIST ON MY MAC

HOW DO I HIDE & UNHIDE APPS PURCHASED IN APPS STORE PURCHASES LIST ON MY MAC? MAVERICKS 10.9.5...

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How can I use apps that I have purchased from Apps Store for Mac on my iPad2?

how can I use apps that I have purchased from Apps Store for Mac on my iPad2?

Thanks, varjak, it is too easy to fall into use of jargon assuming everyone understands what it means.
One additional point in all of this, not all "iDevice" apps run on every "iDevice". Some are customized for a specific device, or class of devices such as the iPod/iPhone with their smaller screen. Others for just the iPads for their larger screens. So the user needs to be sure they are getting an app that will work on their specific device.
And to Phoneboone, you do need to purchase the app again if it is for a different class of equipment. When you are looking at apps such as iWorks for the Mac and iWorks components for the iPad, the iPad versions are very inexpensive. Pages is only $10 (US) which is really cheap for such a good word processor that reads and saves in the MS Word format.
Anyway, search for what you need and just enjoy the convenience of so many options for apps.

Refund a recent purchase on App store

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