Refund for apple tv

We have constant problems with our Apple TV, and are at the point of returning it and giving up. We have had it about 6 months, is it still under warranty. It won't load, or loads 10 seconds and then stops. All we watch are youtube videos, and it is unable to do them.

Welcome to the Apple Community.
You can't return an Apple TV after 6 months for a problem that most likely is a problem with your network.

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    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
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    http://support.apple.com/kb/HT1933
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    Help. Refund.

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
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