Refund for duplicate orders

It looks like I have a duplicate order placed on January 30th. The order numbers are AD015563224 and AD015562812. What do I need to do to get credit for one of the orders? Joe Basore

Hi Joe,
I can take care of that for you. I've canceled one and processed a refund. You should see that refund in your account in 5-7 business days.
Best,
Sara

Similar Messages

HT1848 How do I get a refund for an order I made by mistake

I'm t
I need a refund for an audiobook I ordered by mistake

To try and get a refund...
Contact iTunes Store Customer Service:
Apple - Support - iTunes Store - Contact Us
But it is stated that all Sales are Final...

Refund for duplicate purchase?

I purchased an audiobook from itunes and when I went to download button, it said I had to connect to WiFi (which I am usually, but wasn't for some reason) and so I did (in settings) and I went back to 'downloads' and it wasn't there anymore. I waited a few minutes, and ckd again, and it was not there still. So, I wen to 'purchase' it again (like 4 min later), figuring it would say 'you have already purchased this" and it didn't and repurchased it. I went to 'downloads' and there it was with the first one!
Any number to call to ask for a refund? I might not have done it on an app or a song, but a $ 25 audiobook, I will..
thanks

There are no refunds. Sorry.
You can try contacting itunes support and asking for an exception:
http://www.apple.com/support/contact/

I need to be refundes for duplicate purchase

Isas told to re download my trinidad james album that was not working and would not be charged

We are fellow users here on these forums, you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Stored procedure in purchase order for duplicate item for a vendor

Hi all
I have written a stored procedure for duplicate item for vendor the output i need from this SP is whenever for a vendor we will raise purchase order the system should check that their shouldn't be any po in the system for the same item by the selected vendor. Its working fine when only one item is selected but it is behaving wrongly when more than one item is selected.
If (@object_type='22' and @transaction_type='A')
BEGIN
Declare @Vend as varchar(200)
Declare @ItemCode as varchar(200)
Select @Vend =CardCode From OPOR Where DocEntry = @list_of_cols_val_tab_del
Select @ItemCode=ItemCode From POR1 Where DocEntry=@list_of_cols_val_tab_del
IF 1 !=(Select Count(T0.DocEntry) From OPOR T0 Inner Join POR1 T1 On T0.DocEntry=T1.DocEntry Where T0.CardCode=@Vend and T1.ItemCode=@ItemCode)
Begin
select @error =1
select @error_message = 'Item Code Already Exists For This Vendor'
end
end
Thanks
Rashid.

Hi Rashid,
Try this,
if @object_type = N'22' and @transaction_type in (N'A', N'U')
begin
declare @line1 int
declare @lin1 int
declare @out1 int
Set @out1 = 0
SET @lin1 = 0
Declare @Vend as varchar(200)
Declare @ItemCode as varchar(200)
Select @Vend = CardCode From OPOR Where DocEntry = @list_of_cols_val_tab_del
Select @line1 = Max (LineNum)FROM POR1 WHERE POR1.DocEntry = @list_of_cols_val_tab_del
While @lin1 < @line1
Begin
     Select @ItemCode=ItemCode From POR1 Where DocEntry=@list_of_cols_val_tab_del and LineNum = @lin1
      if (SELECT COUNT(T0.DocEntry) FROM POR1 T0 inner join OPOR T1 on T0.DocEntry = T1.DocEntry
      WHERE T0.ItemCode = @ItemCode and T1.CardCode = @Vend)> 1
      Begin
           Set @Out1 = 1
           Break;
      END
           Else
           Begin
           Set @lin1 = @lin1+1
           Continue
      END
END
Set @lin1 = @lin1 + 1
if @out1 = 1
begin
      Set @error = 1
      Set @error_message = 'Item Code in line ' + CONVERT(nvarchar(4), @lin1) + N'already Exists For This Vendor!'
End
END
Regards,
Bala

Pre-ordered an entire album, but was only refunded for one song

on 7/24/14 I pre-ordered TRXYE by Troye Sivan. I got an email saying that something happened and I was getting a refund. I was only refunded for one song. I got a refund for Happy Little Pill, but not the rest of the album. I payed $4.95 for the entire album, and only got $1.29 back. Either I need the entire album free, or the rest of the refund.

How many tracks had been released from the album ? When you pre-order an album (and similarly for any other item) you are not charged for it, you are only charged for the album (or individual tracks) when they are released and you download them - so if only the one track had been released then you will only have been charged for that track, in which case what you have been refunded is correct.

I just order the wrong product 10 min ago i want to cancel my subscription and get refunded for the wrong product that was chosen. How do i cancel this product before i'm charged???

I just order the wrong product 10 min ago i want to cancel my subscription and get refunded for the wrong product that was chosen. How do i cancel this product before i'm charged???

Not sure if you can cancel before you're charged (Maybe?) but here is where you cancel. Cancel your membership or subscription | Acrobat, Acrobat.com online services

Warning needed for duplicate PO numbers on sales orders

Hi all,
We are using SBO 2005A SP: 01 PL: 19.
We need a warning when adding a marketing document (Sales Order) with duplicate reference number. Presently SBO has the functionality only works on AR invoice and AR credit note. We
need a solution to also make it work for Sales Orders. We are getting many duplicate orders from our customer and we are ending up shipping them the same order more than once.
So we thought of creating a formatted search and assign it on the reference field but I need a query to solve this.
Can any one help on this.

Hi Ram,
You could use an alert or an approval to prevent this happening.
An alert would be something like the following query:
select
     T0.DocNum,
     T0.CardCode,
     T0.CardName,
     T0.DocDate,
     T0.NumAtCard
from
     ORDR T0
where
     T0.NumAtCard is not null
     and T0.NumAtCard <> ''
     and T0.CANCELED = 'N'
     and (select count(T1.DocNum) from ORDR T1 where T1.CardCode = T0.CardCode and T1.NumAtCard = T0.NumAtCard and T1.CANCELED = 'N') >= 2
group by
     T0.DocNum, T0.CardCode, T0.CardName,
     T0.DocDate,T0.NumAtCard
order by
     T0.CardCode, T0.NumAtCard, T0.DocNum
Kind Regards,
Owen
Message was edited by:
        Owen Slater

Just received email from apple - automatic refund for my bumper

Just received this from apple
Dear xxxxxxxx,
Apple recently announced that iPhone 4 customers who purchased an iPhone 4 Bumper are
eligible for a full refund.
As of today, we have automatically processed your refund. You have also been refunded for any
Shipping or VAT charges which may have been applied to your order.
If you paid via credit card, please allow 3-5 business days for the refund to reach your account.
Thank you for choosing Apple.
Sincerely,
Apple Online Store Support

See your previous, duplicate post below.
https://discussions.apple.com/message/21894996#21894996

How do I get a refund for my movie. Tried to connect my rented movie to the LCD through an apple adapter but said unauthorized.

How do I get a refund for my movie from iTunes that I rented for ipad2? Tried to connect my rented movie to the LCD through an apple adapter but said unauthorized.

Probably can't get a refund, but.........
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
 Cheers, Tom

Check for duplicate record in SQL database before doing INSERT

Hey guys,
This is part powershell app doing a SQL insert. BUt my question really relates to the SQL insert. I need to do a check of the database PRIOR to doing the insert to check for duplicate records and if it exists then that record needs
to be overwritten. I'm not sure how to accomplish this task. My back end is a SQL 2000 Server. I'm piping the data into my insert statement from a powershell FileSystemWatcher app. In my scenario here if the file dumped into a directory starts with I it gets
written to a SQL database otherwise it gets written to an Access Table. I know silly, but thats the environment im in. haha.
Any help is appreciated.
Thanks in Advance
Rich T.
#### DEFINE WATCH FOLDERS AND DEFAULT FILE EXTENSION TO WATCH FOR ####
$cofa_folder = '\\cpsfs001\Data_pvs\TestCofA'
$bulk_folder = '\\cpsfs001\PVS\Subsidiary\Nolwood\McWood\POD'
$filter = '*.tif'
$cofa = New-Object IO.FileSystemWatcher $cofa_folder, $filter -Property @{ IncludeSubdirectories = $false; EnableRaisingEvents= $true; NotifyFilter = [IO.NotifyFilters]'FileName, LastWrite' }
$bulk = New-Object IO.FileSystemWatcher $bulk_folder, $filter -Property @{ IncludeSubdirectories = $false; EnableRaisingEvents= $true; NotifyFilter = [IO.NotifyFilters]'FileName, LastWrite' }
#### CERTIFICATE OF ANALYSIS AND PACKAGE SHIPPER PROCESSING ####
Register-ObjectEvent $cofa Created -SourceIdentifier COFA/PACKAGE -Action {
$name = $Event.SourceEventArgs.Name
$changeType = $Event.SourceEventArgs.ChangeType
$timeStamp = $Event.TimeGenerated
#### CERTIFICATE OF ANALYSIS PROCESS BEGINS ####
$test=$name.StartsWith("I")
if ($test -eq $true) {
$pos = $name.IndexOf(".")
$left=$name.substring(0,$pos)
$pos = $left.IndexOf("L")
$tempItem=$left.substring(0,$pos)
$lot = $left.Substring($pos + 1)
$item=$tempItem.Substring(1)
Write-Host "in_item_key $item in_lot_key $lot imgfilename $name in_cofa_crtdt $timestamp" -fore green
Out-File -FilePath c:\OutputLogs\CofA.csv -Append -InputObject "in_item_key $item in_lot_key $lot imgfilename $name in_cofa_crtdt $timestamp"
start-sleep -s 5
$conn = New-Object System.Data.SqlClient.SqlConnection("Data Source=PVSNTDB33; Initial Catalog=adagecopy_daily; Integrated Security=TRUE")
$conn.Open()
$insert_stmt = "INSERT INTO in_cofa_pvs (in_item_key, in_lot_key, imgfileName, in_cofa_crtdt) VALUES ('$item','$lot','$name','$timestamp')"
$cmd = $conn.CreateCommand()
$cmd.CommandText = $insert_stmt
$cmd.ExecuteNonQuery()
$conn.Close()
#### PACKAGE SHIPPER PROCESS BEGINS ####
elseif ($test -eq $false) {
$pos = $name.IndexOf(".")
$left=$name.substring(0,$pos)
$pos = $left.IndexOf("O")
$tempItem=$left.substring(0,$pos)
$order = $left.Substring($pos + 1)
$shipid=$tempItem.Substring(1)
Write-Host "so_hdr_key $order so_ship_key $shipid imgfilename $name in_cofa_crtdt $timestamp" -fore green
Out-File -FilePath c:\OutputLogs\PackageShipper.csv -Append -InputObject "so_hdr_key $order so_ship_key $shipid imgfilename $name in_cofa_crtdt $timestamp"
Rich Thompson

Hi
Since SQL Server 2000 has been out of support, I recommend you to upgrade the SQL Server 2000 to a higher version, such as SQL Server 2005 or SQL Server 2008.
According to your description, you can try the following methods to check duplicate record in SQL Server.
1. You can use
RAISERROR to check the duplicate record, if exists then RAISERROR unless insert accordingly, code block is given below:
IF EXISTS (SELECT 1 FROM TableName AS t
WHERE t.Column1 = @ Column1
AND t.Column2 = @ Column2)
BEGIN
RAISERROR(‘Duplicate records’,18,1)
END
ELSE
BEGIN
INSERT INTO TableName (Column1, Column2, Column3)
SELECT @ Column1, @ Column2, @ Column3
END
2. Also you can create UNIQUE INDEX or UNIQUE CONSTRAINT on the column of a table, when you try to INSERT a value that conflicts with the INDEX/CONSTRAINT, an exception will be thrown.
Add the unique index:
CREATE UNIQUE INDEX Unique_Index_name ON TableName(ColumnName)
Add the unique constraint:
ALTER TABLE TableName
ADD CONSTRAINT Unique_Contraint_Name
UNIQUE (ColumnName)
Thanks
Lydia Zhang

How can I get a refund for my Acrobat subscription?

I purchased an adobe acrobat reader that was not compatible with my computer via a one month subscription. I was under the impression that I should get a refund for that...however, I have not seen such action take place. What do I do in order to get this refund?

Hi bailey8699,
I see that you purchased an Acrobat Pro subscription on October 22. If I had the power to cancel that subscription for you, I certainly would. Please Contact Customer Care. You'll find both Phone and Chat options when you click the blue Still Need Help button. A Customer Care agent will be able to take care of that for you.
Best,
Sara

How can I get a refund for unwanted app?

My kids downloaded an extension of an app, made for kids, that cost $100. They thought it was free, until I got the bill. How can I get a refund for this and remove the app? This is wrong on so many levels, beginning with having a free app for kids luring them to a ridiculously priced one. Any help is appreciated.

You posted in the Mac computer OS X Tiger 10.4 forum. You don't provide enough info. Was this an iPad app, iPhone app, an iPod app purchased from the iTunes store? Or an app purchased from another source?
The remedy - don't give your kids the password and answer to security questions.
If purchased from the iTunes store, there's a link on the invoice.
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

Can i get a refund if I ordered wrong book on ibooks and cancel it please?

Can i get a refund and cancel a book if I ordered the wrong one on ibooks?

Is it a book that you've bought or is it only a pre-order ? If pre-ordered then you can cancel the pre-order : iTunes Store: About pre-orders (you aren't charged for pre-orders until they are released, so there shouldn't be anything to refund)
If it's an already released book that you've bought then purchases are considered final, but you can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How do you get a refund for an app that was purchased through the new App Catalog for a WebOS app!

Hi,
I just purchased a Dictionary app from Palm's App Catalog, the product is listed as: English Dictionary and Thesarus by Ultralingua, Inc. and it was not something that was advertised correctly and hence is not something that I want.
It costs a whopping $9.99 and if it was as advertised, it would have been worth the money but it is not.
I've had Dictionaries on my Palm Devices so when I saw the first directory for the WebOs for use on Pre, I immediately got it.
However, unlike my old Palm dictionaries, this dictionary requires you to have a network connection. Something that is not useful for me. I sometimes like to look up word while on the subway to work (I live in NYC) where this is no network connection.
There was nothing in the description that said it 'required' a network connection, and considering that all of the dictionaries I have gotten in the past did not require a network connection, I assumed (since it didn't state anything) that I could use it off-line.
Heck, since you are required to use this dictionary online, I might as well use google to lookup a word and that is free!
So I believe I was tricked into getting this app, and I want a refund!
And there doesn't seem to be a way to get a refund for an app that did not disclose it's requirements before I made my purchase.
Thanks for you help in finding out how to get a refund when its needed!
Rob
Post relates to: Pre p100eww (Sprint)

Palm does have the ability to remove apps remotely, that was added in the last update.
I knew that would be Palm's response, but I earn you now, Palm better make sure they put a better description on these apps. And in this case its Palm's fault for not disclosing that this app required network support in order to work.
They should at least make that part of a feature description.
This is the second app that I purchased that was not advertised correctly. So I far I have spent good money on crap only because the descriptions did not contain the right info.
I see the only solution is to make all apps have at least a one hour free trail, or whatever free trial you want.
I and I'm sure I'm not alone can't keep purchasing stuff that either doesn't work as advertised or is misleading in the description.
I mean really Palm, you approved a dictionary app that just does a google in the background and displays the definition.
I can do that same thing by typing it on my Pre and hitting Google?
I still feel cheated and ripped off.
I signed up for Palm and WebOS because I wanted to give you a second chance but that love only goes so far. I think Andriod will be in my life soon. I can't stand by and let myself be taken advantage of.
I just can't believe how angry and upset I AM over this.
Rob

Refund for duplicate orders

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