Refund for icloud

I just purchased an upgrade for more storage for icloud and I decided i truly don't need all that space and want my money back. Tried to call apple and they give me a website to go to but I cannot find ANYTHING! help

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  • HT201318 How do I get a refund for iCloud storage upgrade

    How do I get a refund for iCloud storage upgrade? I just purchased the icloud storage today but do not need it. It says you can get a refund within 15 days but I can't seem to find a number to get refund.

    See Roger Wilmut1's post here: https://discussions.apple.com/thread/4491639?tstart=0.

  • I need to get a refund for icloud purchases.

    Please tell me where to direct inquiries for refund for icloud product.

    You can (in theory) downgrade a storage upgrade purchase and get a refund within 15 days of purchase.
    Apple have made this as difficult as possible. If you use Express Lane you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. However julia22 managed to find a way round it - please see this post:
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    if more than 15 days have passed you cannot cancel for the year nor get a refund. To cancel your storage upgrade renewal please see
    http://help.apple.com/icloud/#mmd602084a
    and expand 'Downgrade your storage for the next plan year'.

  • Need a refund for iCloud storage. Can't find where to process? Thanks

    Ned a refund for icloud storage. Where do I process? Thanks

    You'll need to contact Apple and ask:
    http://www.apple.com/support/icloud/contact/
    Normally you can only cancel within 15 days of ordering the upgrade.
    Regards.

  • Refund for iCloud storage

    I'd like to get a refund for my iCloud storage. Who exactly do you contact at Apple for this and how do you do it? I can't find the infomartion online,

    Call the Apple online store at the number listed at the bottom of this page.

  • Can I get a refund for iCloud?

    I purchased iCloud a few weeks ago and have not been able to see anything it transferred because I have an ios before iCloud was created. Do they refund for iMatch/iCloud?

    Refunds for additional storage are normally only available within 15 days of purchase.  I don't know if they provide refunds for iTunes Match.  In the U.S. you can try calling 1-800-MYAPPLE to find out.

  • HT201318 How do I get a refund for iCloud storage (downgrading) ?

    Hi there, saw my annual iCloud storage billed yesterday and went to downgrade and get a refund. Couldn't find any links(s) that spoke clearly and concisely on how to get a refund. My iPhone says to contact support for a full refund within 45 days. Used iTunes and "reported a problem" with the storage purchase but was routed to the wrong customer support team who then suggested I seek support through iCloud. Well there's lots of topics and associated links - none for a simple refund. Any help (preferably a working link that takes me right to the correct form screen to submit my iCloud storage refund request) is greatly appreciated.
    Cheers!
    A_SilverDiva

    Contact AppleCare support at 800-694-7466, and tell them you want to get your icloud storage fee refunded.  The Advisors should be able to help with that.

  • HT201318 how to get a refund for icloud storage

    I purchased icloud storage I do not now need and it said I can get a refund within 14 days, but does not say how.
    Does anyone know how please?

    I have just done this and it works.  Dial 1-800-275-2273, this is a US number so if calling from the UK, use Planet Talk to get this at 0.5p per minute.  Go through the voice recognition program.  You will finally be put through to a representative who will ask you various security questions, Apple ID, home address, last four numbers of credit card etc.  The refund, which is refundable within 15 days of purchase, is done within minutes.  A bit of a performance to get through, but once you do, its an easy process.  This is probably too late now, but maybe be useful for next time.

  • HT201318 how to be refunded for icloud storage plan purchase witin 15 days

    How can I get this refunded - there is no phone numer to call to get this taken care of?
    Item:
    10 GB storage plan, billed annually
    $20.00
    Subtotal:
    $20.00
    Tax:
    $0.00
    Total:
    $20.00
    * You may contact Apple for a full refund within 15 days of an initial upgrade purchase or within 45 days of a subsequent yearly payment. Partial refunds are available where required by law.

    Refund:
    If in the US, follow the link below (you must request a refund within 15 days) -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    Keeping current plan, but downgrading when it ends:
    Settings>icloud>Storage & Backup>Change Storage Plan.  Look at downgrade options.  There you can choose the plan you want when the current one ends.

  • HT201318 refund for iCloud storage upgrade

    I purchased upgraded icloud storage for wrong account, how can I obtain a refund?

    I just managed (I hope) to get a refund even though I have had my IPad for a couple of years.
    I used this page
    https://expresslane.apple.com/GetproductgroupList.action
    selected
    More products and services
    ICloud
    Account and setup
    This topic is not listed
    Then had a box to type in my message.
    I just wrote that I had misunderstood the nature of the extra storage I paid for 3 days ago and wanted a refund.
    Then I filled in name, email, phone number and IPad serial number on the next page and clicked submit.
    The first operator phoned my mobile number immediately, listened and transferred me to the refund office where I was asked the usual security questions and part card details to confirm my identity before the refund was put in place.
    She said it might take 5 days, so I will be checking my bank account each day to see.

  • How do I get a refund for icloud within 15 days of purchase?

    According to the email,
    You may contact Apple for a full refund within 15 days of an initial upgrade purchase or within 45 days of a subsequent yearly payment. Partial refunds are available where required by law.
    I would like this refund.  How does one go about this?
    jb

    I just got my iCloud Upgrade refund using the method posted on this thread I've listed...
    https://discussions.apple.com/message/16423042#16423042

  • I need a refund for iCloud's storage I purchased in error

    I purchased iCloud storage in error, how do I get a refund?   This was done on my iPhone.  Thanks for any help

    Contact the Apple online store at the number shown at the bottom of this page (1-800-MY-APPLE in the U.S. and Canada).

  • HT201318 How do I get a refund for ICloud storage I purchased?

    I purchased additional iCloud storage a couple of days ago by mistake. How do I get a refund?

    Refund:
    If in the US, follow the link below (you must request a refund within 15 days) -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    Keeping current plan, but downgrading when it ends:
    Settings>icloud>Storage & Backup>Change Storage Plan.  Look at downgrade options.  There you can choose the plan you want when the current one ends.

  • Refund for icloud storage ipod touch

    Hi, I purchased icloud storage on ipod touch and now find this not what i wanted, now I am wanting a refund and would like to know the process. I purchased icloud storage within the fifteen day possible refund opportunity.
    Thanks Matt

    Call the Apple online store at the number listed at the bottom of this page.

  • HT4847 What phone number to call to request a refund for iCloud storage within 15 days?

    need a phone number to call Apple to request a refund - thanks

    Contact AppleCare support at 800-694-7466, and tell them you want to get your icloud storage fee refunded.  The Advisors should be able to help with that.

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