Refund for online purchase

I purchased I iCloud extra storage yesterday but I really don't need it and made space by deleting a lot of things I didn't need. It said you can receive refund but what are the actions needed for refund?

Call the Apple online store at the number shown on the bottom of this page.

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How can I get a refund for a purchase made by a minor?

how can I get a refund for a purchase made by a minor?

You contact iTunes store support and plead your case. YOU are responsible for the security of your Apple ID and password. There are numerous mechanisms in place to make it easy to prevent unauthorized purchases. IF they agree to give you a refund, they will not do so a second time.

How can i get a refund for unauthorised purchase made by my 6 years old child? I tried in customer service and told me to write a email but I don't know where i have to.

How can I get a refund for unauthorised purchases made by my 6 year old son. And he purchase games 1200€ With in 3days. How it's possible?

I'd follow the "report a problem" link
http://www.apple.com/support/itunes/account/

HT4463 I attempted to purchase Civilizations V on my Macbook Pro, yet the application will not download. How can I either get the download to complete or get refunded for the purchase?

I attempted to purchase the app Civilization V for my Macbook Pro, but the app will not download. How can I get the app to either finish the download or get refunded for the purchase?

Yuk, what a horrible app. But if you insist...
Mac App Store: How to resume interrupted downloads
http://support.apple.com/kb/HT4485

HT5622 How to get a refund for a purchase that didn't go through

How to get a refund for a purchase that didn't go through

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT3702 refunds for games purchased unauthorized

How do I get a refund for itunes purchases made unauthorized?
I have reported the charges as a problem already, is there anything else I can do to ensure I get a refund?

uscott5 wrote:
I have reported the charges as a problem already,
Did you use this Link > http://www.apple.com/support/itunes/contact/

Request for refund for song purchase

I accidentally purchased wrong song and want to undo that purchase . How to request for refund for song purchase on iTunes store.
Thanks in advance

thanks petermac87 for quick reply. It looks like i have no option but to call apple support. when i checked here "https://reportaproblem.apple.com/" most of the songs i purchased today are not event listed here.

Changed credit card in the payment information now can't purchase anything. The new credit card i use all the time for online purchases but can't buy anything on iTunes.

I Changed my payment information to a different credit card, now it won't work. The new credit card has been used for online purchasing all the time but I can't buy anything on iTunes or in game app purchases.

What do you mean by 'won't work' and 'can't buy anything' ? If you are getting an error message when trying to buy things then what does it say ?

How doI get a refund for iTunes purchased made by mistake?

How can I get a refund for iTunes purchased made by mistake?

Sorry, but Apple's policy states, "all sales are final" > iTUNES STORE - TERMS AND CONDITIONS

How do I get refunded for the purchase of a third party app?

I have purchased an app called crestron mobile pro on Saturday 2-15, when I actually needed the crestron mobile pro g version. How do I get refunded for the wrong version of the app, which I don't need anymore?

All purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Refund for failed purchase

I have recently request for refund due to failure for three items purchased in order no. M1KMG2ZW2D. However, only one item is refunded and subsequent reporting has no feedback at all. What should I do the get refunds for the other two items?

How did you contact Support, and did their original reply say that all 3 items would be refunded ? You could try the 'report a problem' page to contact iTunes Support again (if you have a case number from your original request then include it) : http://reportaproblem.apple.com
Or you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I need to get a refund for icloud purchases.

Please tell me where to direct inquiries for refund for icloud product.

You can (in theory) downgrade a storage upgrade purchase and get a refund within 15 days of purchase.
Apple have made this as difficult as possible. If you use Express Lane you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. However julia22 managed to find a way round it - please see this post:
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
if more than 15 days have passed you cannot cancel for the year nor get a refund. To cancel your storage upgrade renewal please see
http://help.apple.com/icloud/#mmd602084a
and expand 'Downgrade your storage for the next plan year'.

TS1702 Refunds for unauthorised purchases

My son used our itunes account without persmission, he hacked our password aged 9!!! How do I get a refund for the money he spent on in app purchases on the Clash of the Clans game? The sum spent in one 24 hour period was over £400 and in more than 50 transactions.

Hi,
was the outcome here? I have the same dilemma £200 in 24 hours on the same game!

HT204088 How to Receive a credit refund for app purchase

I need to know who can I contact to receive a credit refund for an app purchased on my daughter's iPad.

Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.

HT204396 how do I get a refund for unauthorized purchase from a minor. Link isn't working as per email instructions

I received an email indicating a refund for unauthorized in-app purchases from a minor (my daughter). I clicked on the link included in the e-mail as instructed. But the link apparently has an error. A new window opens up but doesn't allow you to continue with the option to request the refund. Please help.

.Was it a real Apple email? Seems strange that they would send you something based on a four year old purchase.
To contact iTunes:
1 - Use the Express lane and start here:
https://expresslane.apple.com
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57

Refund for online purchase

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