Refund for shows that won't download?!

I purchased two episodes of The Sopranos and when I go to download them it says error downloading. Will they refund my money since I can't view them?!?

How to report an issue with Your iTunes Store purchase

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HT3209 Renting refund for movie that won't play(white screen on applet )

If I buy the movie I can view it. However my rented movie - after completely downloading would not play. I only get a white screen. I already tried unplugging g the appltv to no avail. Does anyone have another suggestion for a fix? Or know how I can get a refund?

musicmaker,
Does the Apple TV have an Internet connection when attempting to play the movie? If not, you may look to review knowledge base article http://docs.info.apple.com/article.html?artnum=304973 as this may be what you're encountering.
For streaming and syncing information in regards to your second question you may then look to review knowledge base article http://docs.info.apple.com/article.html?artnum=305098
Regards,
Chris

I juat paid for songs that won't download

i just paid for 15 songs, but only got three. it is not my computer or connection. HELP!!

Delete them from the iTunes library and download them again.

I have been billed for something that won't download

I am trying to purchase the world pass for scribblenauts and it isjust spinning and I have been billed for it?.....has anyone else had this problem?.....is there something I need to do?

Does anyone else know the password to your AppleID? if you suspect your account has been compromised, then go and change your password at https://appleid.apple.com in the manage section

How do I clear a song that won't download in Itunes? Also, can I get a refund for the song?

How do I clear a song that won't download in Itunes? Also, can I get a refund for the song?

Hi Allan ..
From your iTunes library, right or control click the song then click Delete.
Apple's policy states that, "all sales are final" >> iTUNES STORE - TERMS AND CONDITIONS

Apple TV won't play TV shows that are fully downloaded in my library.

Hi,
My Apple TV won't play TV shows that are fully downloaded in my library. It says it will take 6 hours to load a 50 minute episode. It suggests to change the picture resolution, yet this till says it will take hours to uplaod. Is anyone else having this problem, and how do I fix it? I only bought the thing last week, and really feel ripped off. Thanks in advance.

Raul Zero wrote:
Well, if the size of my iPhoto library is the problem, I would have hoped that Apple would have mentioned that when we were on the phone for two hours. But yes, that is a possibility. I have about 260 events containing about 26,000 photos.
I agree, they should now what kind of limitations might apply.
Again, the issue may not be iPhoto per se, but something in iTunes or the interface between the two that just struggles above a certain number of files.
I was able to view photos before I upgraded my apple TV to v3 software but it was not reliable. Sometimes it worked, sometimes not. And it was always slow.
There were occasional posts about people with slow performance on AppleTV who had huge music libraries - not in terms of storage size, just overall numbers of songs/albums etc.
AppleTV is not a particularly high spec device compared to any modern computer so long lists of music files or photos/events might overload it. Trouble is here, itunes is just flat refusing to recognise your photos to even attempt to stream them.

My creative cloud app shows a spinning wheel that never stops. It won't show that I am downloading the photoshop trial. How do I fix this problem?

My creative cloud app shows a spinning wheel that never stops. It won't show that I am downloading the photoshop trial. How do I fix this problem?

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Acrobat XI Pro shows that it has downloaded in the CC dropdown but I don't have a folder in my Applications folder and PDF files open to an old version of Reader.

I can't figure out how to open Acrobat XI Pro. It shows that it's downloaded in the CC dropdown but I can't find it anywhere on my machine. I've tried re-downloading it but nothing seems to happen. I've uninstalled all my old Acrobat versions thinking that would solve it but it didn't.

AdamSJarrett please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to install Adobe Acrobat XI Professional. In addition I would recommend reviewing Launch CC apps after install - https://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html.

Hello, is there any way of having a reboot disk for lion that I'm downloading, like the one I have with snow leopard ?

Hello, is there any way of having a reboot disk for lion that I'm downloading, like the one I have with snow leopard ?

Once the Lion download is complete quit the installer and follow these directions. The file you need to make a boot disk disappears after you install Lion.
Egg Freckles | Burning A Lion Boot Disc
However, the Lion installation includes a recovery partition. It won't be of help if your entire HD dies but is very handy otherwise. This Knowledge Base article has a lot of good information about Lion's recovery partition.
OS X Lion: About Lion Recovery

I have a subscription however, it shows that I am downloading a trail version?

I have a subscription however, it shows that I am downloading a trail version?

Hi CROOMH,
I checked our Database with your Email ID and I did not find any Subscription assigned to it. Could you please let me know whether it is a Single Creative Cloud Subscription or Creative Cloud for Team.
If it is Creative Cloud for Team then please send an Invitation from creative.adobe.com to yourself and accept it. Once accepted you can reactivate the software using your Email ID. Also to check whether you have a Valid Account the Space Allocation should show 20 Gb, if it is 2 Gb then your Account is running in Trial.
Hope this answers your query.
Regards,
Abhijit

TV show that has been downloaded but Apple TV streams it anyway.

When I go to watch a TV show that has been downloaded to my iTunes library, Apple TV streams it, instead of playing off my iTunes downloaded file. Is this how it works? I expect that if I download a purchase, that Apple TV would instantly play the local file, and not bother with streaming. Is this something I can correct with a preference config or some digital voodoo?

Speednet always clocks me at 20-23Mbps, just checked it. ALL my internet functions seem to work well. Apple TV has no problems streaming, Netflix, Hulu, or iTunes radio. I can play any of my iTunes music library with the Apple TV remote. I have also watched two streaming episodes from Apple TV. Additonally, some DVD's that I had ripped to iTunes will play from my iTunes library on Apple TV. My only problem seems to be purchased TV. They show up in iTunes, they show up on Apple TV, both in the TV shows>Purchased pathway, and in the Computers>my iTunes library>TV shows pathway. They just don't seem to play when try the computer>iTunes route.
Thanks again for your help.
James

How do I fix my animation presets for text that won't load? It seems to get locked in loop and I am forced close Adobe Bridge.

How do I fix my animation presets for text that won't load? It seems to get locked in a loop when I click on one and I am forced to "fore close" Adobe bridge which After Effects uses to locate the presets. Any help would be appreciated. Thanks.

What is your exact workflow? The proper procedure is to select your text layer in AE, find the text preset you want to use, then drag or double click that preset to apply it to your project.
It also helps if we know your version of AE and OS down to the decimal point. You didn't give us much to go on.

TS5181 I bought a censored album by accident how do I get a refund for it so I can download the uncensored album

I bought a censored album by accident how do I get a refund for it so I can download the uncensored album

Purchases are considered final but you can try the 'report a problem' page to contact iTunes Support and see what they say : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1689 I purchased and recieved a billing for itunes that wouldn't download how do I get this credited to may credit card

I have recieved a bill for itunes that wouldn't download how do i get this resolved?

If you had your bank refuse the charge as fraudulent, the iTunes Store probably blocked your credit card as stolen. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store and request assistance.
Regards.

HT4009 How do I get a refund For apps that I purchased in the App Store?

How do I get a refund for apps that I purchased in App Store?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

Refund for shows that won't download?!

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