Refund for unauthorized itunes purchase

My c/c was just charged over $100.00 and it is not listed as an authorized payment option on my account.  Apple has me jumping through hoops, and I want a refund immediately.  How do I get that?

You've checked the purchase history on your account (Store > View My Account, Store > View My Apple ID on iTunes 11, menu option on your computer's iTunes), and have you made any in-app purchases or have any auto-renewing subscriptions ?  If not then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • How do i get a refund for unauthorized itunes purchases?

    Someone got ahold of my credit card and has changed up over $600 in charges on itunes. The bank is giving me credit back for a portion of it, but i need Apple to do the same for the balance of the unauthorized charges. When i try to call them, I get a message that says to go to the website, but it is only FAQs. Any direction is appreciated. Thanks,

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • HT4009 how can i get refunds for unauthorized app purchases?

    My child got passed my iPad security. I didn't think he was smart enough. He is five years old. He spent over $100 dollars on Dragon City. I'm actually not sure yet how much he spent, I'm trying to sort through it. He did it within 10-minutes, so it shouldn't be hard to track. The charges go to iTunes. (Their FAQ says that I would need to go to Facebook for reimbursement but not sure how that makes sense.) Anyone have any advice?

    Look at the link Diavonex posted.
    Or see:
    Refunds from the App Store or iTunes Store

  • How do I get a refund for Unauthorized iTunes Charges?

    Can I Speak to a Live Human Being About This Matter. I Must Have That Money Returned. So my Rent Check Doesn't Bounce.
    PLEASE HELP ME RESOLVE THIS MATTER TODAY. MY BANK IS ISSUING ME A NEW CARD & I Will Change My Billing info & Password When I get
    The New Card Today or Tomorrow at The Latest.
    Thank you, Max Farmer

    Log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store. 
    If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account in which case it will be up to your bank to handle.
    Regards.

  • How do I receive a refund for an unauthorized itunes purchase?

    How do I receive a refund for an unauthorized itunes purchase?

    Nobody else has access to your devices or account ? If not then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204396 how do I get a refund for unauthorized purchase from a minor. Link isn't working as per email instructions

    I received an email indicating a refund for unauthorized in-app purchases from a minor (my daughter).  I clicked on the link included in the e-mail as instructed. But the link apparently has an error.  A new window opens up but doesn't allow you to continue with the option to request the refund.  Please help.

    .Was it a real Apple email? Seems strange that they would send you something based on a four year old purchase.
    To contact iTunes:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57

  • HT1933 how do i request a refund for unauthorized in-app purchases?

    I would like to get a refund for unauthorized in-app purchases on my account.  when i follow the instructions for reporting a problem and click on report a problem itunes takes me to its how to report an issue page which doesn't give any instructions for reporting in-app purchase problems.  does anyone know how to get a refund for unauthorized in-app purchases?
    thanks.

    Contact the developer of the app.

  • How do I get a refund for an Itunes gift that I bought for someone that cannot redeem it as they are in a different country?

    How do I get a refund for an Itunes gift that I bought for someone that cannot redeem it as they are in a different country?
    It was not imediately clear that purchases coudl only be redeemed within the country of purchase.

    You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1424 How do I get unauthorized iTunes purchases removed from my bank account?

    How do I get unauthorized itunes purchases removed from my bank account?

    You can always dispute the charges with your bank, if possible. With Apple, they typically stand by the phrase that all sales are final. However, if you go to the iTunes Store, then click on your email address (Apple ID) in the black nav bar, and click on "Account"... you will see a "Purchase History" section. Here, select "See All." If the order is still processing, it will be at the top. If it has completed (at the bottom), click on the arrow next to the order number you want to inquire about.  A new order page will open. Here you can click "Report a Problem" then click "Report a problem" (again) next to the item you want to dispute. Here you can chose your problem. You should likely use the "Other" category. It will be up to the customer service person on whether they grant you an exception to their normal rule that you can't get refunds.

  • Can I stop a download and get a refund for an iBook purchase ?

    Can I stop a download and get a refund for an iBook purchase ?

    Once the Download starts the Purchase is a done deal. (All Sales are Final.)
    However... if you desire...  Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • How to get a refund for app store purchases after 90 days

    Is it possible to recieve a refund for App store purchases after 90 days have passed. In my case I purchased several apps by the same developer which cost around £10 in total, but due to a recent update they are now unusable and lead to frustration as they are impossible to use. The initial purchase was longer than 90 days ago, however the most recent update that has lead to the faulty item was probably within the last 90 days.
    many thanks.

    Click Contact Us at the bottom of this page and contact iTunes support and ask.
    In general, all sales are final.

  • HT4009 refund for in-app purchases made by minor

    how do I submit for a refund for in-app purchases made by a minor?

    Click here and ask the iTunes Store staff for a refund.
    (103881)

  • HT201304 Where is the form to request the "refund for in-app purchases made by a minor?

    Where is the refund request form located on your website. I am looking for the "Refund for in-app purchases made by a minor"

    How to report/refund an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    In th furuter set the Restrictions that prevent in-app purchases
    Also you can try:
    https://getsupport.apple.com/ServiceOptionAction.do

  • HT5731 i have accidentally purchsed the same episode twice. how can I delete and get a refund for the erroneous purchase?

    i have accidentally purchsed the same episode twice. how can I delete and get a refund for the erroneous purchase?

    You can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you for the second purchase : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT204396 How to I submit a "Refund for In-app purchases made by a minor" request?

    Received an email from "insideapple" about applying for refunds for in-app purchases made by a minor.  I want to request refunds on quite a few in-app purchases made by a child without my knowledge/permission.  The email about getting a refund had a link. The link took me here.
    How do I submit a refund request?

    Hi  mario_08
    You are not addressing Apple here... this is a user to User Technical Support Forum.
    For your issue... Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

Maybe you are looking for

  • How to store numbers in a stack....

    hello guys...i ve got the following assignment: Write a Java program that reads and evaluates a fully parenthesised arithmetic expression. The purpose of this program is to illustrate a fundamental use of stacks. Implement the stack using Linked List

  • IOS 5.1 - Photo Quality STILL broken! When will this be FIXED?

    The update to iOS 5 broke something with ISO capability of the iPhone 4 camera. Flash pictures are fine, with proper ISO (check here if you don't know what ISO is http://www.photoxels.com/tutorial_iso.html Low light and non-flash pictures have the wr

  • Configuring DNS between two non-trusted forest??

    We currently have a 2003 domain/forset setup and now have a new 2008 domain/forest setup running server core 2008 for the DCs.  What is the most secure way to setup DNS between the two forest without a trust so we can communicate for remote managemen

  • Frozen iMac with Spinning Wheel

    Hi. iMac Late 2012 OSX 10.9.2. Fusion Drive 1TB Unused - lots of free space . Not more then 5 Apps . Lately when waking the imac from sleep , I have Frozen iMac with Spinning Wheel . Please see the Console Report . Any help will be appreciated . Clic

  • Iphone 4s saying no service

    Had a new iphone 4s and its saying no service. Had this yesterday and I know it says wait 24 hours but it still is saying no service.