Refund itunes purchase

I purchased a TV show in HD that wont play on my old IPOD classic,...is it possible to get a refund and remove the file?

you should received a receipt for your puchase via mine is sent to my E mail, it will show you a detail list of your purchases next to the songs there is (blue type) a link I think says PROBLEMs  or something to that effect follow the prompts

Similar Messages

  • Refund itune purchase

    How do I get a refund on the wrong purchase from the App Store

    http://apple.com/support/itunes/contact/

  • HT201304 refund itunes purchases

    How do you refund in-app purchases from itunes?

    The iTunes terms state there are no refunds...all sales are final. Having said that, plead your case:
    Go here:
    https://expresslane.apple.com/Issues.action
    Ask for assistance.

  • Refund for itunes purchase

    I had an item in my wishlist that I didn't mean to purchase. What is the process for obtaining a refund on a iTunes purchase?
    Thanks

    you should received a receipt for your puchase via mine is sent to my E mail, it will show you a detail list of your purchases next to the songs there is (blue type) a link I think says PROBLEMs  or something to that effect follow the prompts

  • HT203180 how can you check prior to purchase if the video format is compatible, and how to get refund if purchased itunes video cannot play on the ipod

    Is it possible to check prior to purchase that the iTunes video about to be purchased can played on the iPod.  Also is it possible to get refund if purchased videos from itunes are not compatible on their own products (i only play videos on my ipod).

    I am having this same issue since I updated OS7. Please advise.

  • I have over 40 itunes purchases all all play back fine. But my last purchase Ip Man2 keeps freezing on play back and I know it"s not y PC, get no helpful response  from apple, what can I do to get a refund on that purchase or a better copy.

    I have over 40 Itunes purchases and they all play back fine, But my last purchase Ip Man2 keeps freezing on play, I know it's not my PC because all my other itunes movies play fine, wasn't able to get a helpful response from APPLE, How can I get a refund on that purchase or a better copy.

    I own the movies and I want them to stay in my iTunes library basically forever.
    But in both cases the file name no longer shows in the movie list, so I don't know how to re-download it from the Cloud.
    iTunes prefs > Store > Show iTunes in the Cloud purchases.
    This will show all your iTunes purchases in your library with a cloud icon down arrow. Click the icon to redownload or click on Play to stream without downloading.
    Also see this , -> Download past purchases
    and techncially, you don't "own" the movie, You simply have a license to use it.
    Yet the first thing iTunes does when you hit the delete key is tell you that it will remove the movie forever from all devices and the library.
    Actually, no it does not tell you that.
    FYI: You should keep copies of all yoru iTnue spurahses as the labels/movie studios/copyright owners can pull their product at anytime and it won't be available to redownload.
    Suggestions here -> http://www.apple.com/feedback/

  • How do I receive a refund for an unauthorized itunes purchase?

    How do I receive a refund for an unauthorized itunes purchase?

    Nobody else has access to your devices or account ? If not then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How doI get a refund for iTunes purchased made by mistake?

    How can I get a refund for iTunes purchased made by mistake?

    Sorry, but Apple's policy states, "all sales are final" >  iTUNES STORE - TERMS AND CONDITIONS

  • TS1424 How do I get unauthorized iTunes purchases removed from my bank account?

    How do I get unauthorized itunes purchases removed from my bank account?

    You can always dispute the charges with your bank, if possible. With Apple, they typically stand by the phrase that all sales are final. However, if you go to the iTunes Store, then click on your email address (Apple ID) in the black nav bar, and click on "Account"... you will see a "Purchase History" section. Here, select "See All." If the order is still processing, it will be at the top. If it has completed (at the bottom), click on the arrow next to the order number you want to inquire about.  A new order page will open. Here you can click "Report a Problem" then click "Report a problem" (again) next to the item you want to dispute. Here you can chose your problem. You should likely use the "Other" category. It will be up to the customer service person on whether they grant you an exception to their normal rule that you can't get refunds.

  • Cancel an iTunes purchase from iPad2?

    Is there a way to cancel an iTunes download made from my iPad2?

    No there is no way to undo a iTunes purchase or get a refund. Once you purchase or download something you are stuck with it. You can not return it therefor you can't get your money back.

  • Convert / refund iTunes bought movies so I can watch them in WMC or WMP?

    I've decided to move all of my media out of iTunes simply because I don't care for all the controls to keep people using iApple stuff to play iTunes purchased media.
    I'm thinking I'm just screwed here but as a perfect example of why I'm doing this, I have a few movies (luckily not many) that I purchased in the iTunes store a few years back...can't play them on or in anything non-Apple.
    Anyway to convert these or get a refund for them so I can play or re-purchase them (elsewhere) to play on Windows Media Center or Windows Media Player?
    Thanks!

    I call that BS!
    I merely saved the shipping on these if I compare prices with Amazon...Their format should then be burnable on DVD players that can be played off the computer and on other devices. Limit access to the rentals, but limiting the purchased ones is taking apple customers for a ride, only to get more cash out of them....
    And for that reason most people prefer to buy movies on DVD. They are easily shared, foolproof, and super easy to use. I love Apple TV and iTunes for music and TV shows, but I would never purchase a movie that was not on an optical disc.
    When I head out-of-town I can grab a couple of DVDs to watch on my new MacBook Pro during the flight. Easy and uncomplicated.
    DVDs offer another advantage. You can watch your movie without depending upon a complicated and delicate infrastructure. Also, movies are frequently censored for political correctness (Star Wars is a recent example).  Despite public pressure for a release, the Disney movie “Song of the South” remains banned.  Even cartoons like Johnny Quest are now censored.  Only people who purchased physical copies years ago have them as they were originally produced.

  • HT4059 my ibook is missing several pages from every other chapter?!?!? what can be done to resolve this issue or refund my purchase?!?!

    my ibook is missing several pages from every other chapter?!?!? what can be done to resolve this issue or refund my purchase?!?!
    nina manning
    <Edited by Host>

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    By the way, I strongly recommend not posting your phone number or other personal information in these forums, or any other forum open to other users. It could lead to serious privacy issues.
    Regards.

  • How can you watch itunes purchased movies on apple tv. A click on to movies then into purchase thn a click on a movie i want to watch then my apple tv box light starts going on and off plus the screen is blank

    How can you watch itunes purchased movies on apple tv. A click on to movies then into purchase thn a click on a movie i want to watch then my apple tv box light starts going on and off plus the screen is blank

    JasonFromSK wrote:
    With the newest Airport firmware (7.6.1), it seems I should be able to do this.
    Really? I need to check that out!
    You should certainly be able to add content by reference to itunes from such a disk (even before the update) - so long as itunes knows the location of the file (set Preferences not to copy to local library when adding the media) it will stream it to AppleTV if the disk is available.
    I hope you're right, but I'd be surprised if current Extremes can be upgarded to provide a full Home Sharing service - marvellous if they can but I'd be surprised as i've long said we need an Apple media server either based on TC or AE to do this kind of thing.
    AC

  • HT5622 I have been using one apple ID for my family as it makes it easier to manage itunes purchases/rentals on all of our devices.  Now that my kids are getting old and my wife has recently purchased an Iphone, I can see that I need to change my strategy

    I have been using one apple ID for my family as it makes it easier to manage itunes purchases/rentals on all of our devices.  Now that my kids are getting old and my wife has recently purchased an Iphone, I can see that I need to change my strategy. I plan to add a few more iphones to the family very soon.  What is your recommendation to manage all of our devices (iphones, itouch, apple tv) for my family?  Can I continue to function with one apple ID or is it time to take the leep into attempting to manage multi-apple ID's? 

    There's a few ways of managing multiple devices on a single computer (and keeping seperate content on each). The following document is worth checking through:
    How to use multiple iPods, iPads, or iPhones with one computer

  • HT201359 How can I get an iTunes  purchased item invoice ?

    How can I get an iTunes  purchased item invoice ?

    Hi Mikih,
    If you need to get a copy of your iTunes Store purchase history, you may find the following article helpful:
    iTunes Store: See your purchase history and web order numbers
    http://support.apple.com/kb/ht2727
    Regards,
    - Brenden

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