REFUND/LAWSUIT IN MISLEADING PEOPLE TO BELIEVE HOW SIMPLE TO CONVERT A PDF INTO A DOCX OR XCEL FORMAT

REFUND/LAWSUIT IN MISLEADING PEOPLE TO BELIEVE HOW SIMPLE TO CONVERT A PDF INTO A DOCX OR XCEL FORMAT?
I cannot convert the PDF files to Docx or excel, I WOULD LIKE  REFUND, ALL I GOT WAS A COPY OF THE NOTES THAT I SCANNED TO CONVERT THEM AND THEY CAME OUT GARBLED I SPENT OVER 3 HOURS TRYING TO GET THIS THING TO CONVERT BUT IT WAS A PURE WASTE OF MY TIME AND NOW YOU ARE GOING TO TAKE YOUR SWEET TIME GETTING ME A REFUND. YOU TOOK THE MONEY OUT BEFORE I EVEN CHECKED MY ACCOUNT, YOU ARE QUICK TO TAKE AND SLOW TO GIVE BACK, I WILL NOT RECCOMMEND YOU TO ANYONE WHEN IT COMES TO HAVING TO PAY FOR YOUR SERVICES, I WAS BETTER OFF WITH THE BASIC FREE DOWNLOAD AT LEAST THAT WORKS AND MAKES YOU BELIEVE THAT IT CAN DO WANDERS SO SOMEONE LIKE MYSELF AND MILLIONS OF OTHERS DO THE SAME THING BELIEVING IT WILL FORMAT YOUR SCAN INTO AN DOC. DOCX OR EXCELL FORMAT WHEN ALL YOU IS CHARGE AND LEAVE NOWHERE TO LOCATE YOU OR CALL IN A PLACE THAT IS OBVIOUS EVEN OBSCURE SITES HAVE A NUMBER YOU CAN CANCEL IN A LOCATION WHERE IT IS EASILY ACESSIBLE BUT YOU GUYS MAKE IT IMPOSSIBLE TO FIND YOU AND REQUEST A REFUND. YOU SHOULD BE REPORTED AND A CLASS ACTION LAWSUIT SHOULD BE FILED AGAINST YOU FOR THOSE THAT HAVE DIFFICULTY AND SPEND AN EGREGIOUS AMOUNT OF TIME TRYING TO CONVERT THEIR PROGRMAS SO THEY DONT HAVE TO REQUEST A REFUND BUT AFTER SPENINDING 2 DAYA TRYING EVERY METHOD YOU RECOMMEND, I GIVE UP!!!!.
I AM TOTALLY DISGUSTED WITH YOU AND I HAD APPLAUDED YOU BEFORE AD NOW I KNOW WHY I CANCELLED MY LAST SUBSRIPTION QITH YOU, THE SAME REASON. IF ANY OF YOU AHVE THE SAME PROBLEM FORWARD THIS TO OTHERS AND PUT A STOP TO ADOBES FALSE AND MISLEADING ADVERTISING,!!

djavan812, The post makes me realize that you did not have a pleasant journey with us. I am sad for this & I apologize profusely.
Please respond to the private message that I have send you so that I can ease off some of your not so good feeling for Adobe.
Regards
Rajshree

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