Refund on app download by child

My 5 year old downloaded an app by mistake that costs over $100. How do I get a refund? I have tried unsuccessfully to call and never can get a live person.

There is no contact phone number for the iTunes Store. It is online only.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store - Apple states all sales are final, but you can always ask nicely.
Put a password on your device. Remove credit cards from your account information so it is not esy to make purchases.

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I need tp refund In-app-purchased that I paid but it can't download.

I need tp refund In-app-purchased that I paid but it can't download. but i tried to report problem and it not wor. please help. Thank you.

We are not psychic... You don't tell us what country's store you are using or even what the app is...
Go to the App store in iTunes. Find the page for the app, and click the link for the developers web site.

HT4009 Refunding an App Store purchase

Refunding of App Purchase:
I have been using an application on my iPhone called "Keeper Security" for several months with no problems.
Today while using the application I got a pop up IN the application telling me I was "unprotected" and that I needed to "upgrade" the account to stay protected.
The application stated that I would be able to "backup" my account and password lists stored IN the application to my computer for backup if I "upgraded."
The "upgrade" was $9.99 [and turns out PER YEAR]. I "upgraded" the application VIA the application itself and was charged the $9.99.
I went to the SYNC options and it told me that I needed to download the desktop software to make the SYNC possible.
I proceed to the Security Keeper website and pick my Mac OS and download the software.
I then install the Security Keeper desktop application, launch my iPhone Security Keeper application and attempt to SYNC my data.
The desktop application THEN tellms me that the iPhone is "NOT AUTHORIZED" to SYNC and that I need to BUY an ADDITIONAL License.
The ADDITIONAL License is ANOTHER $9.99 a YEAR.
So be simply be able to SYNC the data on the iPhone app to my desktop they are telling me I need 2 Licenses at $9.99 EACH per YEAR - thats $20 a year to simply SYNC my data on MY OWN DEVICES.
This is a RUSE and a pathetic MONEY GRAB from the Security Keeper company. I was misinformed and misled into buying the app based on lies of things it would supposedly do when in fact it does NONE of what it states and ONLY does what it says when you BUY MORE products and services from them.
I DO NOT want the application on EITHER device now - I will find a more suitable option for my needs.
Once I found all this out, of course AFTER I PAID the money to them, I immediately contacted the company support team who told me they CANNOT refund anything at all - that I need to contact ANOTHER company who does NOT respond.
I need to know how I can get a REFUND from Apple [iTunes or the App Store] for that application purchase and the purchase amount of $9.99.
I have been with Apple for years and have bought and downloaded hundreds of applications and have NEVER experienced anything like this - EVER.
Thank you in advance for your assistance.
Best Reagrds,
Joseph

http://www.apple.com/support/itunes/contact/

HT4623 How to stop third party apps download with out you permission from ATT partners that cant see any connections on your account due to you not being the prchaser?

How to stop third party apps download with out you permission from ATT partners that cant see any connections on your account due to you not being the purchaser or on account as long as someone else is paying they can not hold legal resposible there third privacy due to legal privacy laws.

Then you should read these.
http://forums.macrumors.com/showthread.php?t=1804704&highlight=sonnet+tempo+pro
http://forums.macrumors.com/showthread.php?t=1721573&highlight=sonnet+tempo+pro
This was strange but has to do with how startup disk and nvram interact
http://forums.macrumors.com/showthread.php?t=1795765
I think your problems were solvable and not that the Sonnet card and 5,1 is not bootable, in fact the 5,1 is easier, there are more supported cards.
I have the 1,1 where the Sonnet Pro is recommended but for data only and are not bootable because of the 32-bit EFI firmware. NOT the 4,1 and 5,1. The 2008's are problem child and have a mix of PCIe 1.1 slots, first implementation of EFI64 that also has problems. Also the 4,1 has two PCIe 2.x slots 3 and 4 that share a controller but that simply limits bandwidth.
I would have left the TRIM support and NVRAM changes in Yosemite to a separate thread if you wanted to focus on the Sonnet Tempo Pro support in Mac Pro 2010-12 5,1s.
Also the make of SSD can vary and they also have their own firmware as do bootable controllers along with the EFI of the Mac, all of which have to work together. Meaning it might be that Samsung 840 va 840 EVO vs 840 Pro will all be slightly different but my experience is Samsungs work well (as do others like Crucial with the proper firmware - and there was/is an issue with the firmware of the Samsung 840 but not with booting).
The PCIe card gets seen and treated as external and therefore 'eject' but of course you can't when it is the system boot drive.
One thing I found last week and meant to mention: After installing or changing PCIe cards, RESET SMC made all the difference in the world with the long boot delay. Some PCIe cards will add a few seconds, system has to search the device tree which now shows another controller with multiple devices - and sometimes NVRAM and SMC are what I will call "dirty" and need to be rebuilt and reset.

HT4009 I did not download the in-app purchase at time of original App download, now I cannot figure out how to find and download the in-app purchase. Please help!

did not download the in-app purchase at time of original App download, now I cannot figure out how to find and download the in-app purchase. Please help!

Hello paddyliverpool,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Refund is an option.
Best of luck,
Mario

History of free App Downloads?

Is there anyway to find out the history of the free app downloads? I know you could go to the market, however that doesn't update frequently, and am concerned my child is downloading unacceptable content and deleting it frequently.
I understand I am able to go to parental controls, however that isn't an option at this point.

I don't know of any way to capture that information after the fact. However, it is possible that the administrators of the market keep a record of downloads. Presuming that your child uses a device with the Android operating system, please launch the Android App Market on your child's phone, press the Menu hard key on the bottom of the handset, then select "Help". You should see a "Contact us with your questions" option. Select it and choose your preferred communication method.

HT201359 I want refund purchased app - because it's not working. What to do?

I want refund purchased app - because it's not working. What to do?
iMessage™ Plus, v1.5 (4+)
Write a Review Report a Problem
Gennaro Graziano
App
reported problem
downloaded on Iphone 4s appstore
now they are sending me to somewhere Italy?

did this and did that - this was all my this week study, when I recieved the bill: then I thought - mony for nothing , its not fair .
reported - answer
Thank You
Thank you for submitting your iTunes question to Apple. We respond to requests in the order they are received, and will contact you within 24 hours.
IMPORTANT: There is a chance our response to you will be discarded by your spam filter. You should receive an acknowledgment email in approximately 15 minutes. Please check your inbox for our auto-acknowledgment email, which has just been sent to the email address you specified. If you don't see the email, look in your junk-mail folder. If you find it there, please mark the email as Not Junk and add @apple.com to your address book.

Cancelling an iTunes App Download

My 11 year old son accidentally kicked off the Bar Max CA app download - it's a $999.99 application. I paused the download on his iTouch, but my bank was still charged. Obviously, we don't want this app - does ANYONE know what we can do?
Took the iTouch to the Apple Store and even they couldn't assist. Wanting answers, but waiting for Apple Support to open at 6am tomorrow is killing me.

Send email here -> http://www.apple.com/support/itunes/contact.html?form=account&topic=iTunes%20Sto re%20Account%20and%20Billing&subtopic=Billing%20Inquiries
And I suggest you remove your CC info from your iTunes account. You can add it back when you want to purchase, make the purchase then immediately delete it after the purchase.
This will prevent accidents like this in the future. See below...
-> iTunes Store: All Sales Are Final
"This document outlines the sales policy for the iTunes Store.
With the iTunes Store, all sales are final. As soon as you click the Buy button (using either 1-Click or the Shopping Cart) your purchases are charged to the credit card on your Apple Account. You cannot cancel a purchase or receive a refund for a purchase. See the iTunes Terms of Sale for additional information."

I purchased and in-app download and have a receipt but it is still not showing, so where is it?

I purchased an in-app download for Little generals and have a receipt, but it is still not showing up. Ive tried all the usual sign in then back out...shutting on and off but none of this works. The file just seems that it does not exist even though they have already charged my credit card. So, WHAT GIVES???
PS: And the people on the other end of the phone line seem to be completly clueless about their own products..

If you don't have the Firefox button, you're using the classic view. To restore the new view of Firefox (Changed in Version 4):
* View > Toolbars > Menubar [Uncheck]
In Firefox 6 you can use this to clear your history/other offline content:
Click on the Firefox button on top left part of your browser:
* History > Clear Recent History
There you can select what you want to clear.
If you want to see the menu bar you can press alt on your keyboard so you can see file/view/...
Also for activating it to always be there follow this (Classic view of Firefox):
* Firefox > Options > Menu Bar
Don't forget to hit the 'Solved it' button if this solved your problem so the topic will be closed.

How do I turn off the feature that allows the duplication of App downloads to more than one phone? As in my wife downloads an app and I get a dulpicate download on my phone.

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To disable that feature it will depend on whether or not you sync everything in the cloud using Apple's iCloud, OR if you both use the same desktop/laptop computer with iTunes. Here is a link to the Apple support page in regards to the automatic download feature included with your iPhone and corresponding softwares such as iTunes.
http://support.apple.com/kb/ht4539
Follow those instructions and it will all be taken care of.

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Hi,
Does iPhone download the entire email when we check for emails?
Scenario:
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- receive 10 emails
- open the email to read the contents
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- the contents received in few seconds depending on the email
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Is it that mail app downloads just the headers and the content is downloaded when you actually open that particular email? Ideally, I would like the email to be downloaded completely to my phone…this way I can quickly check my emails and move across the messages.
I believe Blackberry works differently where the entire email is downloaded and only attachment is downloaded when you try to access it.
Thanks,

I have just received the new iphone 4th generation. I have a data plane for 200mb per month.
My question is wether iphone downloads the whole email message or if it downloads only the headers? If it downloads the whole message, can I opt for only the headers?
It seems from the first day of use it downloads all messages including the attachments and thus my data usage is huge. In my old Nokia phone only when I required to read the email it will go ahead to download the whole message-is this possible with iphone?
Marios.

I have tried to download Mavericks on my 2010 iMac(10.6.8), but nothing happens, not even the install app downloads, also I tried to download chrome, I moved it to the applications folder and when I opened the folder it wasn't there

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Continue to have trouble getting some apps to work. The Fox News app downloads ok but when I try to use it it won't open. Have had the same problem with other apps (Popular Science) and just gave up. Any help would be appreciated.

iPad up to date?
Connect your iPad to your computer, launch iTunes.
Select the iPad under Devices.
Select the Summary tab from the menu then click: Check for Updates
Hold down the Fox News app until it jiggles then tap the circle with an x then tap Delete.
Reset your iPad.
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
Now re download the Fox News app.

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Refund on app download by child

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