Refund on purchase, refund on purchase

How do I request a refund for an app that has never worked properly and does nothing but freeze up?

Contact iTunes Customer Support.

Similar Messages

  • How can I get a refund for an in app purchase I did not want?

    How can I get a refund for an in app purchase I did not want?
    The app took over $35 from my account and there is no way this was authorized.  Please advise on how I can recover these funds.

    They did the same thing to me on 12/24/11. Apple overcharged me 3 times my purchase amount and have caused my bank account to be overdrawn!
    I called my bank to make a statement of unauthorized charges AND filed a complaint with the FTC (Federal Trade Commission). Apple provided no way to contact a live rep and the email reps have been useless...so they left me no other option.
    I think they do this to their customers very often. It is extremely dishonest.
    I actually posted the above info on this discussion community earlier today...and Apple deleted it! If that isn't an admission of guilt, I don't know what is.
    But seriously...best of luck.

  • HT4009 How can I get a refund for an In-App purchase, that I made by mistake, and I didn't use it?

    My son did purchase some token, In-App (almost $130), and I have to mention that is too easy for a 5 years old boy to buy In-App, after you Download a New App (SKYLANDERS CLOUD PATROL, v1.6.0);  for him, because the Account will remain open for couple of minutes.
    I know he used $10 of it, or so?!?!
    BUT, I want to know how can get the rest of it, back?
    I didn't let him play anymore after I've got that he bought lots of token, Or extra points.

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • How can I get a refund on an in-app purchase?

    I bought a currency pack on Pixel people and after I bought it, my game was deleted and I couldn't do anything in the game. I deleted it and reinstalled it, and it restarted my whole game. I lost my $11.29 and didn't even get what I was supposed to. Please help!

    Hi go to this website for instructions for a refund
    http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
    Hopefully that solves your problem:)

  • HT204088 unauthorized in app purchases refund

    How do I get refunded for unauthorized in app purchases made by my grandson? I received an email telling me i was probably eligible but cannot navigate to where I fill out the forms to request the refund.

    Refunds from the App Store or iTunes Store
    (Note that I am affiliated with this site, and it contains a donate button).

  • HT201272 I need a refund on my books I purchased from itunes because my ipod will not support them. I was on the apple chat last night and they tried to help but it did not work and they told me my ipod was to old to support them. I was wondering how do I

    I need a refund on my books I purchased from itunes because my ipod will not support them. I was on the apple chat last night and they tried to help but it did not work and they told me my ipod was to old to support them. I was wondering how do I get the refund on them?

    Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Hey I purchased a game addon  points for $4.99 twice anyway I can get a refund for the other accidental purchase?

    I purchased app addon twice anyway I can get a refund of the other miss purchased content?

    Any purchases are final, but try, if the Store will make an exception, if you explain the problem.
    See this link on how to contact the Store:
      How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

  • HT204266 how do I get a purchase refund from itunes?

    How do I get a purchase refund from itunes?

    All sales are final.
    You can try contacting itunes support and asking for an exception.
    Apple - Support - iTunes - Contact Us

  • Can I get a refund for an error song purchase

    Can I get a refund for an error song purchase?

    Sorry, but no. Apple's policy states, "All sales and rentals of products are final" as noted here >  iTUNES STORE - TERMS AND CONDITIONS

  • HT4009 Does anyone know how to get a refund for an iPad app purchase?

    Does anyone know how to get a refund for an iPad app purchase?

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • How do I receive a refund for an unauthorized itunes purchase?

    How do I receive a refund for an unauthorized itunes purchase?

    Nobody else has access to your devices or account ? If not then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Applibot/Chaos Drive In game purchase refund

    I am looking to contact apple support to get a refund on my in game purchases. I can not find an email link so I am posting here.
    I purchased the in game-currency multiple times for this game because of specials they had running promising items/cards. However what was received fell short of the proposed items to be received. I at first figured it was just a fluke and noticed others complaining about it on the forums of the game. After seeing these posts Applibot came back and said it was a mistake on their part in an admin post that is dug deep under a bunch of "fluff" and is generally to hard to find. They were sorry for the misprint in the ad and that was about it. However they continued to display the same ad the entire time. This caused concern after I had already spent $500 on this game.
    This game also never lived up to the promise of continually improving the game to provide a satisfying experience. They did not resolve issues for months not to mention the game always crashes and is almost unplayable at times. The company does not listen to player feedback and has problems delivering on promised items for achieving in game goals.
    As a result I am requesting a refund of the money I have spent on this game for purchase ids:
    MGFNT2XQ9S
    MGFNLVW8DB
    MGFNLY7GMB
    MGFNMHDKQQ
    MGFNGNWMJG
    MGFNGQ4KM3

    You can contact Apple through the Contact Apple Support page.

  • Accidental purchase refunded. But app is still listed!

    Has anyone else received a refund for an accidental app purchase...
    ...but, still have the app listed in Purchases...
    ...with an Install button waiting to be accidentally pressed?

    I'm just speculating here, maybe someone can confirm.
    I think the charge to your account is made when your download commences.
    It may be that you can complete the download without being charged, but I'd first want someone either from the Store or a user who's done it to confirm.
    In other words, if you accidentally download and app and then get a refund do you have to return the app?
    Matt

  • How do I get a refund for movies I just purchased?

    how do I get a refund for movies I just purchased?

    Unless the movies are defective, you probably cannot get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    It's possible they'll make an exception for you. If the movies are defective in some way, your chances of a refund or replacement are good.
    Good luck.

  • How do I get a refund for an app I purchased in error and never actually installed? downloaded fully

    How do I get a refund for an app I purchased in error and never actually installed?

    How to report an issue with Your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

  • HT4009 How do I get a refund For apps that I purchased in the App Store?

    How do I get a refund for apps that I purchased in App Store?

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

Maybe you are looking for

  • Best strategy for backing up the rman catalog database

    I have seen people do 1. full export 2. backup with control files 3. put a repository in another database and cross backup What do you use? I am in 10.1, but this is a general question.

  • World Rally Championship... What is BT playing at!...

    BT Sport is the official UK WRC provider. The fact that Moto GP has it own tab and the WRC doiesn't, well, we'll leave that for today. Is there a list of when ans where the WRC will be shoiwng on BT Sport? Not that i can find. So knowing that Mexico

  • Problem with "BULK"

    i have a fetch with bulk collect - In oracle 9.2 the fetch cause no record to be retrieved for the cursor - In oracle 8i it run well Thanks

  • Re: {990FXA GD-80 v2} Phase LED noise question

    Hmm i dont mean to HI-Jack a thread, but i didnt know the lights were meant to go on an off ?  .. my lights above the ram all stay permanently on .. is that a good or bad thing ? .. also there is no noise coming from mine.

  • What is that sound effect when you wake the MBP from sleep?

    There is some sound effect every time I wake the MBP up from sleep. I am not sure what is making that sound. It sound like "pffft", I hope that makes sense.