Refund Quicken 2015 for Mac

Question

I just purchased Quicken 2015 from the Mac App Store.  After it downloaded and installed, I opened it and started to look at the new features.  Suddenly, I wanted to know how I could run the new version and my old version (Quicken 2007) at the same time so I could carefully migrate.
So I went to the Intuit web site to try to find out how to contact someone.  It was there that I found out that the single most important feature I need in Quicken, paying bills from within Quicken, has been eliminated and I must "vote" to have it re-included!!!  The product is useless to me and I want to find out how I can get it off my Mac and get my money back!!!

Answer 1

iBank includes online Bill Pay. It is described beginning on page 179 of the user manual.
No bill pay software, including Quicken, can guarantee everything you ask for in the last paragraph. Much of that is dependent on your particular bank. For example every bank does not process payments to every business electronically so they frequently use paper checks and the mail. I use Wells Fargo bill pay and for a large percentage of my payments Wells Fargo prints a paper check and mails the check. Wells Fargo bill pay allows me to specify a "Send On" date. The "Deliver By" date is estimated and in most cases is 2 days later for payments they process electronically and 5 days later for payments they send by mail. Money is deducted from my account on the "Send on" date. Again, that is Wells Fargo and your bank may handle bill pay differently.
Following is an excerpt of iBanks manual from the Bill Pay section:
"Next, enter a due date for the payment. By default, iBank shows the earliest date for which your bank can guarantee delivery. As long as you enter a date that is no earlier than the default, iBank will ensure that the payment is received on or before the date you enter. Enter a category for the transaction or click the “Add Split” button to split the transaction and assign multiple categories. Enter the payment amount and any notes you want to be submitted with the payment, then click “Continue” to proceed.
"Each bank handles online payments differently. Some banks wait until the payment’s due date before withdrawing funds, some process the payment on the same date you submit it, and some choose a date in between. Contact your bank to learn more about how it handles online bill payments."
I also just discovered that Quicken has an Online bill pay service for $9.95 a month. Not sure how that relates to bill pay features in their software and seems expensive for something most banks offer directly for no charge, although I guess it would save time if you didn't have software such as iBank and had multiple checking accounts.
Related to your first post -- were you able to get a refund for your purchase?