Refunds: Who has applied? Have you changed your mind? Have you had a response?

I have.
On one hand this program is currently of no use to me, and I simply don't have time to learn to use it. The money isn't a big factor for me (my concern about the future is), but if I am not going to be using it, I figured I might as well get a refund.
On the other hand I see a few nice little features which I might as well hang on to it for, and also, I can only hope, all the missing things that render it useless will come back... so I might as well hang on!
Either way, I haven't heard a peep from Apple since I applied for my refund (by three different means) yesterday at about 16:00 GMT.
Have you?

Look what I just received in my inbox:
Dear Nezih,
Greeting from Apple iTunes Store Customer Support. I am Sridhar and I am glad to assist you today.
Firstly, I would like to apologize for the delay in our response. This is certainly not the customary wait time for a reply from iTunes Store Customer Support. We have been experiencing higher than expected volumes of e-mail, and your patience is greatly appreciated.
I'm sorry to learn that you purchased a app called "Final Cut Pro" and it is not working as you expected. I know how eager you are to have this issue resolved.
I would like to inform you that I have reversed the charge for "Final Cut Pro," which I understand you purchased unintentionally. In three to five business days, a credit of £179.99 GBP should be posted to the credit card that appears on the receipt for that purchase.
If you require further assistance, please do not hesitate to reply to this email and I will be more than happy to assist you further.
I would like to inform you that a follow-up will be sent to you within 24 hours for verifying the issue is resolved.
You are a valued iTunes Store customer, and your satisfaction is of the utmost importance. Have a great day!
Sincerely,
Sridhar
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
Please Note: I work Sunday, Monday, Tuesday, Wednesday and Saturday, 11AM-8PM CST
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
Customer First Name : nezih
Customer Last Name : ********
email : *************
Web Order # :
Support Subject : iTunes Store Account and Billing
Sub Issue : Billing Inquiries
See additional info below
OS version: Mac OS X 10.6.x
Country: United Kingdom
iTunes version: iTunes 10.3
Apple ID:
Specific request: I have an invoice question
Details:
179.00, Final cuts purchased customer doesn't feel it does what felt it should do.Would like to discuss a refund..
TrackID: 15333402

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