Refurbished Gen5 touch, battery only lasting 12 hours of music on low is this normal?

Apple store refurbished Touch Gen 5 touch with new iOS only lasting 12 hours of music play on low, in airplane mode turned on. Is this normal? Or do I need to charge than fully discharge afew times. Thank-you for any assistance.

That is a little low. Was the screen on during that time?
Was wifi on?
The following included actions to maximize battery life.
Apple - Batteries - iPod
What life do you get after fully charging and almost fully discharging a couple of times.

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