Refurbished HP Pavilion Elite h8-1010 freezes, wont start up

First off I purchased the pc 3/20 and it ran no problem for almost 2 months. I haven't opened the case for anything. The only software installed is trend micro which has been installed since day one and I upgraded it to win 7 professional.
Ive been having a random freezing problem for the past couple months. The computer will freeze up, screen will be stationary, keyboard, mouse nothing works. Never a blue screen. Holding down the power button will turn it off. Usually it will start up, yesterday however it would not successfully start up. Tried multiple times to get it started but the screen would not turn on. I can hear the HD make some sounds after pushing the on button but nothing would happen. If I let it sit for 5mins the boot up screen finally came on with start windows normally or start up repair but it would freeze shortly after no matter what option I chose. This morning it started up with no problems through the start up repair.
Ive updated my bios and my display driver and done system restores. Sometimes the restores seemed to work. I think Its some sort of hardware issue. Or maybe insufficient cooling? Any advice would be much appreciated.

It could be the power supply, shorted device of any kind attached (bad printer, flash drive, keyboard, mouse, network connection), memory problem, video card fan not spinning and the video card could have overheated, bad capacitors (rounded or leaking a brown or dark substance). The first think you should do is make sure it is not under warrantee. If it is, contact HP. If it isn't, remove the cover and inspect the board for bad capacitors, fans not turning, disconnect all non essential items like the hard drive, DVD, floppy if you have one, all external devices (yes the monitor) and turn on the computer. Does it appear to stay on? If yes, shut it down by holding in the power button for 5 or more seconds or flipping the power switch on the power supply or pulling the plug. Connect the monitor and then one item at a time leaving the hard drive with your important data as the last item. If it didn't stay on. Try to use only one piece of memory and try each memory slot, try the next piece etc. If that doesn't work, the best guess is the power supply (if you have an ohm meter - test the power supply first).
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HT204347 My computer is slowed down to the point of freezing wont start up right

What do i do?

Which model MacBook Pro do you have (e.g., "15-inch Late 2011")? Which version of OS X are you running?
See -> https://discussions.apple.com/docs/DOC-5431 and report back.
Clinton

Pavilion Elite e9180f freezes, crashes, BSOD

I am one of the many unhappy customers who bought this piece of junk (Pavilion Elite e9180f) and waited too long to return it because in my naivete, I thought it was some kind of simple software issue. Nope! It's definitely something wrong with the hardware, because the freezes and crashes have been happening since day 1, right when I took the thing out of the box.
Yeah, the system is fast and runs Windows Vista great, when it's actually WORKING, which is usually only guaranteed for about the first 5 minutes after you power the system on and boot windows. After that, it's just buying time before it crashes again. Forget trying to get anything done on this computer. Forget about asking this PC to play a video or music file without the files "stuttering" during playback. Even my 7 year old Sony Vaio which is running XP can handle playing an MP3 file without stuttering and crashing!
Like everyone else, the freezes and crashes happen either one of two ways:
1) The machine begins to "stutter", stutter more, then freeze/crash. When I say stutter, I mean I move the mouse, the pointer graphic will hesitate on the screen and lag behind. If you start to play a video or music file, this manifests in an audible "stutter". The stuttering gets worse and worse as minutes pass until eventually it freezes for good, blasting that 1/50th second moment of audio into infinity. You have to reboot immediately if you don't want to go deaf or be driven mad.
2) I will be doing nothing at the time (example, I close all programs out and leave Windows sitting on the main desktop screen), I'll walk out of the room for a minute, then come back and find I can't move the mouse. This system will often lock-up without any warning!
Sometimes I'll get a BSOD or error screen, sometimes I won't (in which case your only option is to do a cold re-boot.) When I do get the BSOD, the error is ALWAYS the "did not get a response from the secondary processor" yada yada. I wish HP would just admit they shipped this model out with a bad processor/motherboard/whatever and do an official recall. I have owned PCs for the last 13 years and this is the worst and most consistently disappointing experience I have ever had.
What is the hardware issue? Which part is the lemon part? The motherboard? The processor? The BSODs seem to indicate a bad processor. I do have the Pegatron Truckee version 1.03 motherboard. Is that the problem?
P.S. I have contacted HP on many occasions about this, literally stayed on the phone for hours with "customer support" (according to one HP rep, 80% of their customer service reps are based outside of the United States...good luck getting any "technical" help from them) to no avail. I did talk to one nice tech support guy in Canada who said "it sounds like your unit has a bad processor", so he had HP send me a box to ship my unit to their repair center so they can replace the processor. However, I have also had HP reps tell me it could be anything from the memory to the hard drive. Multiple HP reps claimed to me that they have "received no complaints" about this system. One guy told me he "thought he got an email last week" regarding "something" about the system, but couldn't remember what it was and he put me on hold while he searched for the email. He never found it. What a joke.
EDIT: Just to clarify, the crashing issue has been happening since day one, but initially I thought it was an issue with Vista. I had never owned or used Vista before, so I thought maybe Vista was just unstable. Nope. I know several people who own Vista and have never experienced these issues. I have downloaded every update from Microsoft/Windows Update. I have upgraded to Vista SP2 with all the latest drivers and software for all of my hardware. No luck. It is definitely a hardware issue. Thank god HP's warranty is good for 1 year (I bought my Elite in July).
Message Edited by Doonyman on 09-24-2009 02:58 AM

Unfortunately I have to add my disastrous encounter with HP's E9180F a true lemon HP is selling. I must take some responsibility for not carefully researching this model before I purchased, but I trusted the HP name and got stung- big time.
The scoundrel :
HP and its Pavilion Elite e9180f
Windows 7 64bit
motherboard - Pegatron Truckee ver 1.03
BIOS ver 5.22Intel Core i7 920 @ 2.67GHz
Memory 9206 MB Ram
As so many others have reported my HP E9180f started locking up and going to BSOD right out of the box. My first freeze-up came when I was doing the Windows update process. At first I didn't think much about it but I started getting random freezes a couple time a day. At that point I went online to see if others had experienced the same problem and perhaps had a fix. What I found was very troubling; I found extensive documentation describing my exact problems and what was really horrifying was the reports of how ridiculous HP's help services were treating people with the problem. At first I didn't totally believe what I was reading on HP's own customer forum; I do now.
·         I've went through the total recovery process three times now, HP techs have spent hours remotely running my computer, (yes it did lock up on them to)
·         I had to upgraded the BIOS. (HP tech tried, said he had, but he hadn't)
·         I was directed to clear the BIOS (luckily for me I had the tools
·         Updated all drivers again and again.
·         Next I was asked to remove the video card, memory, and motherboard power cable and reseat them. I declined because I didn't want to give HP any reason to void my HP 2 year House Call Care Pack which covers this unit. When I invited HP to send a service tech out to perform these tasks, they said that house call only covers part replacement, we weren't replacing a part. I couldn't believe what I was told. Are you feeling my frustration?
Keep in mind that each time HP requests that I make changes, they then ask me to test the system, which I did and each time with the same result, BSOD
I'm heading into my fifth week of working with HP to fix this problem. and I still haven't even been able to get my case moved up to a senior case manager, what a joke HP's help process is.
One conversation I loved was;
HP tech: "I'll have a senior case manager call you within 24 hours."
Skeptical me: "What should I do if I don't get a call?"
Silence, no response.
Me again: "What should I do if I don't get a call?"
HP tech: "That's an impossibility."
Guess what? The impossibility became reality (I bet you guessed) .
HP's last stall tactic was to have me fax them my proof of purchase and invoice and call back in 24 hours. Where have I heard that before? Apparently nothing can go forward until they receive it. So I faxed them the stuff within 10 minutes, and when I called back 24 hours later, guess what, you're right it wasn't on their system yet. I asked couldn't I be escalated to a senior case manager (it's apparent that only a senior case manager can do anything). "No," was the tech's reply, "call back again later".
Please if anyone out there knows the secrete to getting a senior case manager, or an HP tech support number here in the U.S. so I can get this thing fixed I'd love to know it.
Fast becoming HP never again.

HP Pavilion Elite m9258 will not boot up. Won't recognise USB ports -mouse keys etc

HP Pavilion Elite M9258
70 percent of the time will not boot up.
Computet light is on. DVD drive will open and shut. Fans sound slightly quieter when this happens.
The monitor comes on but the light goes to orange. When I press any of the monitor buttons, it flashes a message for a few seconds telling me it is in sleep mode and invites me to move the mouse or press a key to continue
The problem is that the USB ports are not recognised by the computer at this point. The infra red mouse light flashes briefly when the computer is switched on then goes and remains off. The keyboard is also unresponsive.
The sole fix that I can find is to repeatedly turn the computer off and on again. After 70 -100 attempts ( over 4 to 6 hours) it suddenly boots up normally. The problem began a year ago and is increasing in duration and severity.

panjok2 wrote:
I am having the same problem as Avro500! My computer is the hp pavillon desktop model a6863w. The computer freezes then the keyboard and mouse will not respond and the only thing I can do is shut it down and even then I have to hold the pwer button about 10 sec before it shuts off! I have unplugged all external devices like you told avro500 to do and I did finally get it started but the computer still freezes and it is doing it more often as time goes by! I even paid HP support the $100 dollars (or around that amount) to fix it but it keep happening even after they worked on it but it was after the 7 days or what ever their policy is! They downloaded some security suites and ran their scans! They left Advanced system care, ccleaner and superantispyware on my computer and I was just wondering if they could be conflicting with my paid norton internet security? I have become very flustrated because first off I paid a lot of money for this computer and it's not even 2 years old yet and I also have paid HP a lot of money to fix it and all the guy from India could say to me was "I have been working on this computer and it hasn't froze up so the problem must be fixed!" Well it's not!! and I don't know enough to fix it myself so thats why I paid you a hundred dollars to do it for me! haha thanks for any help!
you have a different model PC. Don't be a thread hijacker. Start your own thread.
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Hp pavilion elite m9500f

this computer is god awful!
so I bought this computer and right off the bat I notice the cd rom trays after they're ejected won't go back in. The outer door slides underneath the cd tray and prevents it from retracting.
but that was a minor issue, so I kept the computer. 3 weeks later the sata drive crashes. I take it back to the store and they replace it for me.
so it works fine for about 3 weeks, and now it won't turn on. I shut it off last night and this morning I push the power button and nothing happens. I unplug it and plug it back in, it boots up enough to give me the blue screen of death. and no matter what I do, it either doesn't even try to boot up, or it crashes while trying to boot up.
so today I'm taking the computer back to the store, but I WILL NOT be getting another hp any time soon, if ever.
maybe I'm just unlucky and picking the lemons of the computers, but after 2 major issues like this, I'm thinking its a design flaw as evident by the cd case. obviously these things were built sloppily.

I purchased my HP Pavilion Elite m9350f on 09/20/08 and it died today. Since I bought the computer at Circuit City (no longer in business), I had to deal with HP's technical support department. I was kept on the phone for 87 minutes while they had me try the standard lame tests to see if the computer was really malfunctioning. They will not replace it with a new one. I am filing a complaint with my state's Office of Consumer Affairs. The motherboard went out on the computer. A motherboard should not break down after 6 months of use. The motherboard had to be already be defective when I purchased this computer. I had this exact same problem with Gateway and that is why I no longer do business with them. Additionally, I learned from an insider that when you send in the computer, the replacement part is a refurbished part and it is only guaranteed for 90 days. The intent is to string you along until the warranty runs out. I will NEVER purchase another HP product.

HP PAVILION ELITE e9120Y

Hi,
My HP PAVILION ELITE e9120Y was constantly crashing, freezing up. And I tried to do a restore, that never worked since day 1.
I tried reformatting the hard drive, first by using the F11 key, then the restoration disks, and niether work.
sometimes I get a message, "reboot and select proper boot device - or insert boot media in selected boot device, and press a key".
Other time I get a message error #1002.
I have a 3 year service black tie protection plan, but if its not the hard drive...then it will cost me over and above what I paid for the insurance. I am already past the 1 yr manufacturers warrenty.

I have the same...DId you upgrade to windows 7 and if you did the best thing to do is reinstall WIndows 7? Do a clean install. Just insert the disc before windows boots, may have to change boot priority under bios shows key to press to enter bios, after windows 7 installed key may be another F something not F9 or F7 like it says, just have to try til you get to it. Make the DVD/CD drive boot priority instead of HDD. Can't remember if you hit the key to skip or use the disc. Its one way or the other. Doing a clean install will wipe everything...but is well worth it. I do not have any lockups or freezes like I used to. Windows Vista was bad...I got the free upgrade when I bought mine and Windows 7 was terrible at release I had blue screens of death, and freezes like you said...even in Vista. Solution was months later with updates...unfortunately windows 7 was still messed up so a clean install fixed it.
So get a hard drive copy files you need then proceed with the clean install. Time consuming but worth it. Also I do not recommend updating the BIOS if you think that will fix it you can try. I've tried reinstalling the BIOS over again thinking it might re-write whatever got messed up. All I know is the CPU fan and motherboard voltages are messing up a lot...I used a software program to give readings and it shows it changes CPU and fan speeds randomly like reving up a car. I've requested older BIOS to fix it, but HP won't give it and can't find older ones anywhere. I've complained also...my warranty expired just a few days before this BIOS update. Don't recommend 5.08 BIOS.
Also a few things to note...HP power supply isn't powerful to use all USB's at once...bought a USB Hub with multiple ports and a separate power supply adapter that plugs into it. PC can be off but charges USB devices. Mine crashed with too many USB plugs.
Also upgraded to Seagate Hybrid drive 500GB really fast now since its part Solid state drive...now 1TB is storage.
I use system mechanic software as well...works wonders for the PC($20 a yr,virus protection in it too)...just be sure to disable Security vulnerabilites as repair option or hide as problem...gave me all sorts of visual problems, apparently media players are hackable and need to be blocked according to the software. All fixed once I found out what did it... Other then that I have my system running really, really well, besides the TERRIBLE BIOS UPDATE HP GAVE ME AFTER WARRANTY AND HASNT FIXED.

HP Pavilion Elite e9220f crashing repeatedly after critical update

HP Pavilion Elite e9220f, Windows 7 64-bit.
Crashed on 5/9/13, wouldn't reboot. Freezed with blinking cursor in upper left corner of blank screen after HP splash screen.
Changed HD from RAID to IDE mode in BIOS and Windows started but crashed with blue screen on trying to install the IDE controller driver automatically after start-up. Blue screen crash codes indicated the hard drive controller was the source.
System Restore lists several critical updates for Windows over the last few weeks. I ran System Restore in safe mode to 5/4/13 restore point, then rebooted to safe mode for confirmation of restore, and it then booted normally and successfully installed the IDE controller driver, but then crashed again as soon as subsequent critical updates were reinstalled. Disabling Windows Update via services.msc then restoring to 5/4/13 again finally stabilized the system, able to use normally without crashing.
To try to solve the underlying problem preventing further critical updates and allow me to turn on Windows Update again, I found the firmware update on HP's site for the hard drive, WDC WD10EADS-65M2B0, from version B0 to BX. However, after updating the firmware to BX, Windows now crashes upon starting even still at restore point 5/4/13 or even all the way back to 4/28/13, and now before it can even attempt to install the IDE controller. In otherwords, updating the firmware made it worse. The system is again unsable.
Anyone else having this problem?
JoEbYX

I agree that it is inexplicable, if that was indeed the case.
If the PC has a single drive, then it makes zero sense to use RAID mode. RAID is an acronym which stands for redundant array of inexpensive disks. The use of any form of RAID (0-5) requires a minimum of two physical hard disks.
AHCI and IDE are the only viable options with a single hard disk.
Did you make a backup or image of the hard disk?
What is the installed OS?
You will need to enable the SATA msAHCI driver in the operating system as this Microsoft document explains. Use the Microsoft Automated Fixit on the document to resolve the issue. It will take care of the registry change required. Afterwards you will need to enter the BIOS and verify the SATA mode is set to AHCI and if not, change it to AHCI before the next boot into Windows.
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2015 Microsoft MVP - Windows Experience Consumer

Hp pavilion elite m9690a turns off input signal randomly after boot up

I have a pavilion elite m9690 running off of windows vista which recently (there have been no changes) begun switching off all input signals to the screen. Although the pc activation light and the pc are still on it then does not respond to the mouse, keyboard or switching source from hdmi to VGA leaving no input signals to the screen. When turned off then on again it regains input signal to the screen. The timing can be during startup or as late as 15 minutes of operation. I have plugged my l laptop into the screen and this never switches off on hdmi or VGA. I have made no changes to the pc but had some issues with heat a month ago.

panjok2 wrote:
I am having the same problem as Avro500! My computer is the hp pavillon desktop model a6863w. The computer freezes then the keyboard and mouse will not respond and the only thing I can do is shut it down and even then I have to hold the pwer button about 10 sec before it shuts off! I have unplugged all external devices like you told avro500 to do and I did finally get it started but the computer still freezes and it is doing it more often as time goes by! I even paid HP support the $100 dollars (or around that amount) to fix it but it keep happening even after they worked on it but it was after the 7 days or what ever their policy is! They downloaded some security suites and ran their scans! They left Advanced system care, ccleaner and superantispyware on my computer and I was just wondering if they could be conflicting with my paid norton internet security? I have become very flustrated because first off I paid a lot of money for this computer and it's not even 2 years old yet and I also have paid HP a lot of money to fix it and all the guy from India could say to me was "I have been working on this computer and it hasn't froze up so the problem must be fixed!" Well it's not!! and I don't know enough to fix it myself so thats why I paid you a hundred dollars to do it for me! haha thanks for any help!
you have a different model PC. Don't be a thread hijacker. Start your own thread.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

How big of a hard drive can I install in my HP Pavilion Elite e9220y Desktop PC

I have a HP Pavilion Elite e9220y Desktop PC I have gotten an error on my hard drive BIOHD-8 imminate failure, I am going to replace my drive and would like to know if I can replace it with a 2 TB?

Hi,
Should be ok to use 2TB HDD and lower. Anything bigger/larger (capacity) than 2.2TB you may get problem and have to do more work to be able to get it right.
Regards,
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

HP Pavilion Elite e91804 experiencing lock-ups and crashing after LWSEP

1. Product name and number: HP Pavilion Elite e91804
2. Operating system: Windows 7 64 bit
3. No error message (other than blue screen)
4. My most recent change was sending my computer in for the Limited Warranty Service Enhancement Program, and receiving a new motherboard.
Before I sent my computer in for the LWSEP I was experiencing lock-ups and crashes only when I was multi-tasking (playing video games, listening to music, and having tabs open in firefox).
So I sent my computer in for the LWSEP to receive a new motherboard to fix these crashes, however after receiving my computer from them, the lock-ups and crashing have not been fixed and, in fact, have gotten worse. My computer will now lock-up and crash whenever I attempt to stream anything, be that music, video, etc. I can still occasionally play video games, assuming that I am doing nothing else, and that my computer cooperates with me (not locking up), but this only happens about 1/3 of the time.
My main confusion is that sending my computer in was supposed to fix my problem, not make it worse. Any help would be greatly appreciated.

1. Product name and number: HP Pavilion Elite e91804
2. Operating system: Windows 7 64 bit
3. No error message (other than blue screen)
4. My most recent change was sending my computer in for the Limited Warranty Service Enhancement Program, and receiving a new motherboard.
Before I sent my computer in for the LWSEP I was experiencing lock-ups and crashes only when I was multi-tasking (playing video games, listening to music, and having tabs open in firefox).
So I sent my computer in for the LWSEP to receive a new motherboard to fix these crashes, however after receiving my computer from them, the lock-ups and crashing have not been fixed and, in fact, have gotten worse. My computer will now lock-up and crash whenever I attempt to stream anything, be that music, video, etc. I can still occasionally play video games, assuming that I am doing nothing else, and that my computer cooperates with me (not locking up), but this only happens about 1/3 of the time.
My main confusion is that sending my computer in was supposed to fix my problem, not make it worse. Any help would be greatly appreciated.

HP Pavilion Elite HPE-480t computer and an HP bd 340i 12x blu-ray writer

I purchased HP 12x Blu-Ray writer model bd340i in the middle of last year. When I purchased my desk top from HP in December of 2010 model HP Pavilion Elite HPE-480t I installed the burner and every thing was working fine. Today I tried to burn a blu-ray disc and it came back with can not read media, that was on imgBurn. So I tried the same on the systems burner and it came back as no disc in tray. I also tried CyberLink burning software and the same thing no disc.
I then tried to play both store bought and home made blu-ray disc and it could not read the media. I was ready to blame it on a bad burner but I then tried a regular DVD both store bought and home made and it played fine. I then tried to burn a dvd single and dual-layer with all three burning softwares I have and again it was fine, no problems. Its just the blu-ray media that can not be read or writen. The only blu-ray media I used from day one has been Kodak and never had a problem. Thats what baffles me.
I at this point dont know if its a hardware or software problem with the computer or blu-ray burner or both. 3 different burning programs works fine on DVD's but not blu-ray, Plays DVD's fine but can not play or burn blu-ray discs.
Could it be the blu-ray laser crapped out and the dvd reading and writing laser is still working ? Does a blu ray burner even have to lasers for the two medias [DVD and Blu Ray]???
Everything else with the computer works fine. I even tried uninstalling and reinstalling and its the same, I tried to update the drivers and firmware on your site and still did not work. Please some help.
When did you purchase your product? : December2010
Product HP Pavilion Elite HPE-480t CTO Desktop PC
Select a problem area: other
What is your serial number (SN): [Personal Information Removed]
What is your operating system?: Microsoft Windows 7 Home Premium 64
Is your computer unable to work with accessory products? Please select all that apply. other
What type and brand of CD/DVD media do you use? Kodak Bu-Ray 25gig and HP dvd
Was the CD/DVD writer drive built into the computer when you purchased it? No
Can you hear the sound from the connected speakers?
Does the display on the product appear to be working properly? Yes
Have you connected the product to your TV, DVD player, or music system? No
If there is an error message, please specify: can not read media
Problem Description: I purchased HP 12 Blu-Ray writer model bd340i in the middle of last year. When I purchased my desk top from HP in December of 2010 model HP pavilion Elite HPE-480t I installed the burner and every thing was working fine. Today I tried to burn a blu-ray disc and it came back with can not read media, that was on imgBurn. So I tried the same on the systems burner and it came back as no disc in tray. I also tried CyberLink burning software and the same thing no disc. I then tried to play both store bought and home made blu-ray disc and it could not read the media. I was ready to blame it on a bad burner but I then tried a regular DVD both store bought and home made and it played fine. I then tried to burn a dvd single and dual-layer with all three burning softwares I have and again it was fine, no problems. Its just the blu-ray media that can not be read or writen. The only blu-ray media I used from day one has been Kodak and never had a problem. Thats what baffles me.
Please provide previous troubleshooting steps, or information that can help HP assist you.: I at this point dont know if its a hardware or software problem with the computer or blu-ray burner or both. 3 different burning programs works fine on DVD's but not blu-ray, Plays DVD's fine but can not play blu-ray.
Has anything changed since the unit functioned properly (installation of SW, settings, cabling, etc.): Everything else with the computer works fine. I even tried uninstalling and reinstalling and its the same, I tried to update the drivers and firmware on your site and still did not work. Please some help.
How would you describe your technical skill level?: Intermediate
First name Peter
Last name Cavalier
[Personal Information Removed]
This question was solved.
View Solution.

Arcticwolf, welcome to the forum.
Let's try another burner to see if that helps solve your problem. I have used CDBurnerXP for years. It has burned CD/DVD's when no other burner would work.
Please let us know if this solves your problem or not.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
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Pavilion elite e9110t windows 7 blue screen crash

hp pavilion elite e9110t upgraded to win 7 i recieved 2 blue screen crashes today on goggle chrome with the following error codes
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: 00000000000000B0
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001770E9D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
what do i need to do????? i am using chrome to type this.
This question was solved.
View Solution.

Joey, welcome to the forum.
Did you try uninstalling and reinstalling Chrome? Sometimes a glitch will occur during the original install. This can cause the problem that you are experiencing.
Also, you may want to try Internet Explorer or Firefox to see if you receive the same error message. This will tell you if it is a problem with Chrome or a system problem.
Please click "Accept as Solution" if your problem is solved.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
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Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

Unable to use Recovery Manager on HP Pavilion Elite HPE-112y PC Windows 7

HP Pavilion Elite HPE-112y PC.
Genuine Windows 7 Home Premium - 64-bit.
I'm having problems with my Recovery Manager. A few days ago it was working fine. The other day when I tried to access either the "Software Program Reinstallation" or the "Hardware Driver Reinstallation" to check something out, both my DVD and BD drives opened and a message popped up saying:
This system does not have a recovery partition. The recovery process needs to use the set of recovery discs you created previously. Please insert disc #1 now.
I did not create any such recovery discs. I don't know how this happened. When I looked at the "I'd like to take precautions" section of the Recovery Manager, the "Recovery Disc Creation" and the "Remove Recovery Partition" are grayed out, but the "View Recovery Report" is still active and there is some kind of report in it. I don't know what the report means.
I did ask for advice somewhere else and was asked to post a screenshot of my Disk Management from the Computer Management. After seeing the screenshot, I was told that my recovery partition is there and in good health and there is a possibility that something is preventing the recovery process from seeing it.
I'm asking around for advice before I try anything. I want to be very cautious before I do anything drastic.
Is there a chance that I can find my Recovery Partition and restore it? Or will I have to do a full System Recovery to get it restored?
===============
I'm not trying to make any changes yet, but I thought I would take a look at the System Recovery in the Recovery Manager. When I click the System Recovery button this is what I see.
Restore your computer to its original factory condition.
Your computer does not have a Recovery partition.
If you want to continue the restoration process, make sure you have inserted disc #1 and then click "Yes" to continue, or click "No" to exit.
Is this going to be a problem if I need to restore my system?

Hi,
Even though the Recovery Manager software is unable to launch a system recovery, the f11 option may still work as it uses an entry in the BCD ( boot configuration data ) to launch via the f11 method at start-up. Saying that, I would definitely recommend getting a set of Recovery discs in case it does launch correctly, just to be on the safe side.
Regards,
DP-K
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Hp pavilion elite e9120y pc computer will not boot up. memory could not read

HP Pavilion Elite e9120y PC Vista Computer wil not boot two error messages 1. instruction at 0x74d605ef referenced
memory at 0x00000114. The memory could not be read 2. Error 0x40011002000001012 if this issues continues. Please contact HP Support

Hi @gjtomlin ,
Thank you for visiting the HP Support Forums and Welcome. I have read that you are interested in re-install the operating system back on your HP Pavilion TouchSmart 14-b109wm Sleekbook. Try performing a hard reset.
When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.
Here is a link to computer won't start for Windows 8.
You might benefit from a Windows 8 refresh.
It load defaults on the Notebook without disks. Here is a link to your drivers and software page.
I hope this helps.
Thanks.
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How can I add USB 3.0 to my HP Pavilion Elite HPE-190t CTO Desktop PC?

How can I add USB 3.0 to my HP Pavilion Elite HPE-190t CTO Desktop PC? It uses Windows 7 Pro 64-bit OS.
I can't tell how many or if there are expansion slots inside the case. Is there a reliable source for such an expansion card?

Considering the different options that PC could have been ordered with, it might be there is not an empty slot to mount a PCI add-on card to add a USB 3.0 card. It would be advisable to open the case to see if there is an empty slot. If there is, then THIS is a choice to add USB 3.0
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