Refurbished iPod Touch Screen backlight problem

My Refurbished iPod Touch just came in and I was so excited. They sent it with the battery completely drained and I charged it halfway. The screen didn't light up. So Now I fully charged it and still nothing. I even purchased & upgraded software and still nothing.
The only way you can see something is by putting a light over it or putting near a window. I managed to get into the settings and check the screen brightness. I put it into the highest setting and still the screen doesn't light up.
Is the Backlight Bust????

Christian Rosario wrote:
Sometime it would flicker when I connect it to it's cable. And When I restored it, It would flicker one time again when it restarted. After that, Nothing.
Did you buy this refurbished item from Apple? Call up AppleCare (1-800-APL-CARE) and they'll take care of it, including shipping charges.

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Is there a way to fix ipod touch screen display problem with song list?

I was wondering if anybody has had this problem? I have an ipod touch 64gig 5th gen for probably about 2 years. I hardly use it because I have it as a back up ipod until primary one dies. This is the first time I came across this problem. Upon turning on device, the first artist/song list I choose displays correctly. Once I start choosing any other artist/song list afterwards, the display for the 1st artist/song list re-appears. If the song list is only a single song to 3-4 songs it will display correctly. Any other song list I choose that consist more than 5 songs, the first artist/song list re-appears on screen like the display is messed up.
For example: Upon turning on device, I choose Aaliyah with a list of 9 songs displaying.
Upon trying to select a different artist and song, for example I choose Nachtmar with a list of 20 songs.
The Aaliyah with the list of 9 songs re appears in place of the song list I am attempting to choose. The songs play and it works, but the display is incorrect. Why is it doing this? Does anybody have this problem? I have tried resetting and it has currently been updated. I have came across this problem just very recently a couple of days ago. I have had a couple of hard resets requiring to erase all data in the past and I don't want to go that way again because I have about 3,500 songs. I have never experience this problem before in the past. I just want it to display the current list of songs. It's inconvenient having to type in every song while playing in the car instead of being able to easily pick an individual song.

I have this problem too and it drives me crazy. When I view my ipod, I don't want to see a list of the first 8 songs in my ipod library. I just want to see the current song playing. It's like the ipod display goes into some type of "sleep" mode while your music plays,and the display defaults to show the first few songs in your ipod touch library, even though none of those songs are currently being played. I have to take the time to either flip the ipod over a couple of times in order for that list to disappear just to see the current song playing.
This is an example of what I see on my display after the current song begins playing. These are the first songs in my ipod library. To get rid of this view, I have to either shake the ipod or flip it over a couple of times and the current song is now displayed, allowing you to see the current song, also allowing you access to the arrows to either fast forward or playback/reverse. On the display, the songs are in a grid or table format (unable to show that here).
Acoustic Soul
Aaliyah
Adventers on the Wheels
Adventures in Paradise
After Tonight
Will Downing

Ipod Touch Screen (BURNED) problem.

Hi Apple members.
Last night i was listening to songs and it was working perfectly then i turned of the ipod and put it in my drawer and then in the morning when i opened the drawer i see this burned mark on the screen of my ipod.
I take really good care of my gadgets and as you can see in the picture of the back it is almost scrathless and dentless and it has never been droped.
And one more thing it was not on charging also.
What could be the problem with it...
Everything else works fine the wifi, music player , browser , etc.
even the screen response to the touch onthe burned portion of the screen.
Please ipod gurus help me out solving this problem.
And can it be repaired.
Here are the pictures
[IMG]http://img97.imageshack.us/img97/8459/03022011694.th.jpg[/IMG]
[IMG]http://img233.imageshack.us/img233/9680/03022011696.th.jpg[/IMG]
[IMG]http://img138.imageshack.us/img138/1/03022011697.th.jpg[/IMG]
[IMG]http://img89.imageshack.us/img89/3367/03022011698.th.jpg[/IMG]
[IMG]http://img525.imageshack.us/img525/4736/03022011699.th.jpg[/IMG]
I also uploaded a video.
http://www.youtube.com/watch?v=O5g0gBISf3w

The screen isn't burned, it's broken. There is no way to repair a cracked LCD-Display, so you'll have to get it replaced or do so yourself.

IPod Touch Screen Problems

I understand some of the early iPod Touch screens had terrible screen problems. I have purchased an iPod Touch as a Christmas gift. I fear it may have screen problems. Can anyone out there tell me if Touches with serial numbers:
1A737XXXX
are ok or not? Should I try to exchange this before Christmas to avoid a big disappointment??
It is past the 14 day return/exchange date so I'd have to get special permission from the store to exchange it, obviously. But if the screen is bad on Christmas day they will have to exchange it anyway. What do you all think?
Thanks!

yea usually those do have the problem but that depends on how picky u are with ur blacks. I still think that you should try it first and see how ur own preferences work. Otherwise, you would never be satisfied with an ipod always thinking that it will have this "disease" you have ever even experienced before.

Refurbished iPod touch 3rd gen won't start. Just got it today to replace my broken one. It freezes at the screen with the apple logo, then flashes off and tries to restart again. Help,

Refurbished iPod touch 3rd gen won't start. Just got it today to replace my broken one. It freezes at the screen with the apple logo, then flashes off and tries to restart again. Help!

I have tried holding the power home button but all that does is turn it off. When I try to start it again it goes into the same loop.

My Ipod touch screen won't stay on. Right after turning the Ipod on it goes fuzzy even after a full charge. Is this due to battery problems?

My Ipod touch screen won't stay on. Right after turning the ipod on, the screen goes fuzzy.
Is this is sign the battery is a problem? Clicking sounds are also not working despite being tunred on, as well as the speaker.
L

Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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My Brand New Refurbished Ipod Touch is not working

I just bought a brand new refurbished Ipod touch 32GB (current generation), after a week it shows flickering white screens. I seldom used it for the whole week. When I went to apple service centre they told me that the water leak indicator turns into purple colour supposedly white. I ask them, how this thing can happen, because honestly I was always keep it safe and never been contact to any liquid or soak into water. Then I went to another service centre to get second thought – same feedback was given to me. The warranty was void because of the water leak indicator turns into purple colour.
Anyone can help me to resolve my case? Honestly, I seldom used my Ipod touch, never been contact with water and it was always safely kept. Maybe there is some problem down the factory line, why it was refurbished? What is the history of this iPod touch? Maybe from there, something can help me that can prove that is the original problem of this iPod touch.

i also got a refurb Touch. luckily, mine works as expected.
a refurb enjoys the same warranty as a new one. take yours to an Apple store near you and have it replaced.
JGG

My ipod touch screen is broken and whenever i press the lock screen button, the screen is white, what can i do to fix this?

so my ipod touch screen is broken, and whenver i try to unlock the ipod screen, all that i can see is the top right hand corner of my ipod, and the rest is all whited out. Also, the jack which support the headphones to stay in place, one of the balls in the jack is pushed in which causes the headphones and stereo jack to slip all the time. I also have a problem which is when i try to sync my ipod to itunes. Last time i did it(which was 4 years ago), i synced my ipod and i started out with 225 songs, after the syncing process was complete, i ended up with 119 songs. I'm afraid to resync my ipod or back up my ipod to a computer because i dont want to lose the wonderful collection of 589 songs i have now. I'd really appreciate it if i got some feedback. Thanks.

Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen and headphone jack yourself if you are up to it
iPod Touch Repair – iFixit

Refurbished iPod Touch Help Please?

Hello,
I'm considering purchasing two of the iPod Touch for my wife and I for Christmas. Considering that the cheapest one is $229, I thought about the refurbished ones that are selling a lot cheaper and I'm interested in maybe getting those.
I found the refurbished iPod Touch here: http://store.apple.com/us/product/FA623LL/B?mco=MTgwNjk1Mw&fnode=home%2Fspeciald eals%2Fipod%2Frhs
My question to anyone who knows about this is the following:
1) Are these iPods different from the ones out now? Like, do these iPod Touch's still have the built-in speaker and other standard features? Or is this a previous generation iPod Touch? I'm not even aware if there's been other generation iPod Touch's since iPod Touch is still pretty new.
2) Has anyone had experience with buying refurbished items from Apple before? Were you satisfied?
I'm really more interested in figuring out if these refurbs are the same iPod Touch generation out now. I know they've been bought before and fixed up for whatever reason, but for my budget, this would really satisfy my needs. If anyone could help, I would really appreciate it. Thanks.

I purchased a refurb original iPod touch from Apple. No problems, but it was slightly scratched on the back when it arrived.
The refurb ones appear to be the original ones (look at the size of the unit). They lack the external speaker and volume buttons, and I think they have a slightly different body design. But they can make some noise (i.e., alarms). The screen seems to be the same, and wifi speed is the same.
Hope this helps.

Certified refurbished ipod touch 4g

i bought a certified refurbished ipod touch 4g about 3 weeks ago. Now, when i use safari or use an app and the app is loading, the ipod goes to the home screen. and to get the home button to work, i have to press it 3 times

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Refurbished iPod Touch didn't come with warranty, has wrong purchase date

So I bought a refurbished iPod Touch 5G a couple of weeks ago (in September). For some reason the serial number for the iPod shows up as being out of warranty and also states that it was purchased in May. Has anyone else ever had issues with the warranty and purchase date info being mixed up for their refurb? It became an issue for me because the iPod's screen was flickering. I took it to the Apple store, where they could see that the records were incorrect, but could do nothing about it. They replaced the iPod and zeroed out the replacement fee so it didn't cost me anything, but my iPod still officially lacks a warranty and has the wrong purchase date associated with it. I wish I knew who to talk to to get this cleared up.
I should add that I bought my iPod from the online Apple store, so this is all within their system.
Message was edited by: ekalter

Kappy,
Thanks for you reponse. The serial number for my iPod brought up the following information at the Apple store:
Warranty Status: Out of Warranty(OW)
Model: IPOD TOUCH (5TH GENERATION)
Date of Purchase: 06-May-13
...but I ordered the iPod online on September 21st. They had to bypass their system in order to give me my free replacement. I'm concerned that if I have a problem again in the future I will not get my 1 year of warranty coverage. It seems to me like someone failed to change some information associated with this iPod when they processed my order for the refurbished model.

There's a logo that pops up on my ipod touch screen with the logo Itunes and the USB cord but is unable to connecct with iTunes...what should i do?

There's a logo that pops up on my ipod touch screen with the logo Itunes and the USB cord but is unable to connecct with iTunes...what should i do?

Resolve communication issues
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build".

My iPod touch screen went fuzzy with pink and white stripes

Hello! I really appreciate if anyone would tell me what's wrong with my iPod touch.
I have been using my iPod touch for less than a year, and honestly, I have quite a bad habit: I always use it for playing games. And sometimes, I even use it while it is charging. Usually it's fine, nothing went wrong, so I keep doing the same thing sometimes.
one day, I'm visiting my relative and tried to charge my iPod. Since my iPod doesn't have an adaptor, I usually charge it using my laptop (the seller told me to charge it in a laptop/computer). One day, I borrowed my cousin's laptop to charge my iPod, but she only gave me an adaptor (not made for iPod or any apple products, but it fits so I thought it's okay). But the next day, I found out that my iPod went off by itself and I know that my battery isn't low.
I Tried to charge it using my laptop at home, but it still went off! Also, it went normal in my laptop (the iTunes appeared automatically, as a sign that my iPod is charging). So, I tried to restore it and I worked (at least I thought so), until I saw my screen went fuzzy (pink and white stripes). So, almost everyday I turn off my iPod, turn it on again, wait for a while, then use it normally. Usually it lasts 'normal' for hours, but it will still be error as usual.
So, my question is:
What makes my iPod touch screen went fuzzy?
Is it because I used it while charging?
Is it because I charged it with an adaptor that is not made for Apple products?
please help me, I don't know what else to do! I have restored it, I didn't download many applications like I used to before, and I left it alone when I was charging (I didn't play it while it's charging any more), and I even didn't turn on the Wi-Fi if I'm not using it (I almost NEVER turn off the Wi-Fi before my iPod touch went error)
Thank you for answering..

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT201412 Ipod touch screen not responding. How do i fix it?

My ipod touch screen often stops working or just wont respond to my touch. When i shut it off and try to get back on it wont respond and i will half to wait till it decides to work which can take up to 2 hours. How do i get it to work faster?

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Can you get your cracked iPod Touch screen repaired if you colored the top of it with highlighters? If you can't, how do I remove the highlighter?

I cracked my iPod Touch screen at the top where the front camera is and colored the cracks in with highlighter. I want to know if I can still get it repaired even if its colored in? If I can't, how do I remove the highlighter?

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

Refurbished iPod Touch Screen backlight problem

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