Refurbished Mac and OS X Mountain Lion up-to-date program

Hello.
Today i buy Refurbished Mac from AppleStore.
I will have the opportunity to update my new computer FOR FREE to Mountain Lion in the future?
Thanks!

Hello, last I read that you'll be able to update to ML/10.8 for $19.98

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I want to Upgrade my Mac to Mountain Lion through OS X Mountain Lion Up-to-Date Program.

I want to Upgrade my Mac to Mountain Lion through OS X Mountain Lion Up-to-Date Program. I could not see the option on website..Any help on the same..?

One can purchase and download Mt. Lion from the App Store. The requirements for Mt. Lion are as follows:
http://support.apple.com/kb/HT5444
Ciao.

What number should I put in "Number of Qualifying system for right to copy" in OS mountain lion up-to-date program form?

what number should I put in "Number of Qualifying system for right to copy" in OS mountain lion up-to-date program form? I'm a newbie on mac, just bought MBA two weeks ago. I've tried software update but it is not upgraded to mountain lion. what should I do to upgrade for free?

I'm on the page "https://uptodate.apple.com/UtdPrepareAction?program=Mountain%20Lion&locale=en_au"
and I still have the same question as the original poster, what number should I enter into the field:
"Number of qualifying systems".. cause "1" doesn't do it.. and the other numbers don't work... >:___:<

Problem with OS X Mountain Lion Up-to-Date program

I have redeemed the OS X Mountain Lion Up-to-Date program via Apple App Store. However, I am unable to download the program and my Mac still running on the previous version. Please advise.

No idea why it's so slow, that link works here & clicking on the Mountain Lion link takes me to the "Upload a proof of purchase" page.
Did you enter the data there?

HT202159 OS X Mountain Lion Up-To-Date program

Hii I bought my IMac last month so I participated in the OS X Mountain Lion Up-To-Date program. I redeem the code and started downloading it for free, but I couldn't complete the download, a message keeps appearing - An error has occured, I went to purchases on the App Store tried to resume or start downloading it again but the message stays there. How to wonload it again without paying? What could be possibly wrong?
Thank you.

Same problem. Don't know what to do.

OS X Mountain Lion Up-to-Date-program Delay?

So I went to the "OS X Mountain Lion Up-to-Date-program" page and entered my serial number and got the message that I would receive an e-mail when it had been verified.
It has now been more than 30 minutes, which makes me fear that the verification process is manual and I might have to wait long before getting my code.
Does anybody have any insights into this?

A lot of pepople get their codes allmost instantly, in a few mins, but after they got a this code has benne already claimed error message in the store. You can find more info here: https://discussions.apple.com/thread/4134733?tstart=0

I used th Mountain Lion up to date program to redeem my code yesterday (25th July) but I still haven't got any email or anything. Is anyone else having the same problem?

I used th Mountain Lion up to date program to redeem my code yesterday (25th July) but I still haven't got any email or anything. Is anyone else having the same problem?

Same here...plopped down >$2700 USD on a new Retina MBP a few weeks ago with the promise of a free upgrade to ML when it was released. Now, I have no doubts that I'll get the upgrade but I'm not crazy about having to wait behind scads of others who are shelling out a mere $20 bucks.
I was given the same 72 hour speech by Apple Customer Support. With my Up-To-Date claim reference number in hand, it seems like they would/could provide an instant turn-around to those of us who are excited/eager enough to call in.
Apple does a lot of things right but people...especially the clientele that gravitate toward Apple products...expect excellence across the board. It's like a "nearly" perfect date....beautiful night...best table in the restaurant...delicious dinner with a fabulous bottle of wine...your date is smokin' hot in a little black dress. On the way back to her place, she unbuckles her seatbelt and leans across with a hand towards your leg and then lets a gigantic, tear-demanding **** that makes you want to gag. The next day somebody asks, "How was your date?"

How long is the "OS X Mountain Lion Up-To-Date Program" response time?

I submitted the information about my recently purchased laptop to the uptodate page http://www.apple.com/ca/osx/uptodate/ earlier in the day but haven't recieved any notifications (not even an email saying that the information has been recieved). I've heard that other people have gotten codes so I assume it shouldn't take this long. Should I just resubmit again?

danpuzz wrote:
Thanks. Is it odd that I haven't recieved any sort of confirmation email to indicate that the request is pending, or is one not sent out?
Servers are slammed. Your email is the least of the problems.
http://www.macrumors.com/2012/07/25/apples-os-x-mountain-lion-up-to-date-program -experiencing-early-hiccups/

Password to redeem, OS X Mountain Lion Up-To-Date program

how to redeem, password to open unlock file, OS X Mountain Lion Up-To-Date program

While not very clear...
You will have received two emails. One email contains a code to unlock the PDF file in the other email. The PDF contains the redeem code. Open the app store, click redeem under quick links on the right.
If this doesn't help, be more clear.

How do I register for the Mac OS X Mountain Lion Up-to-Date Program?

I purchased my Mac on Friday and saw on the Apple website I can register for a free upgrade to Mountain Lion when it comes out.
Sadly I cannot work out how to do this, can someone please help.

That web site won't be available until Mountain Lion ships. You have 30 days from the ship date of Mountain Lion to claim the download code.
The offer will likely be available here: http://www.apple.com/osx/uptodate/

Mac OS X Mountain Lion Up-to-Date Program

Hi all,
I just wanna know who or where to contact apple for quires regarding the up-to-date program. My case is not about voucher code not working but i've entered my personal e-mail address instead of the e-mail/account used to purchase my Macbook Pro Retina during the registration and when i tried to change the email address it says my Macbook Pro serial number has already been used.
So i would like to contact with Apple to clarify and correct my mistake. Any ideas guys? I would really appreciate your help. Thank you
Joel

Hi Joel, I think you should call the costumer support of you're country.

What do you do about a denial in the Mountain Lion Up-To-Date program?

I ordered my new Mac Mini from Amazon.com on Friday, July 27th and received it on July 28th. Later that day I filled out my Up-To-Date application form and uploaded a copy of my Amazon invoice. That evening I received a denial email saying:
Receipt does not indicate product was paid for and received
Receipt does not show purchase of a qualifying product
The next day, I sent off an email to [email protected] questioning my denial and included a scan of my actual Mac Mini box.
I made a Genius appointment at an Apple Store and took them my information on Monday the 30th. They looked at my receipt and the internal Apple records and agreed everything was in order, but didn't have the actual power to change anything. They would have been happy to upgrade me to Mountain Lion on the spot, but I hadn't brought the actual mini in. All I wanted was my authorization code. They suggested I contact ExpressLane.
I went home and opened a support ticket with ExpressLane. They called, agreed everything was legitimate and valid, but also did not have the power to change anything. They suggested I email [email protected], which I already had done.
Yesterday, July 31st, I sent another email to [email protected] summarizing the text thus far and asking what I needed to do.
An hour ago, August 1st, I received another identical denial from the UpToDate program stating the exact same reasons.
Do they even read the appeal emails? I bought a brand-new Mac Mini on Saturday from an Apple Reseller and they tell me I'm not eligible? I know it's only a $20 purchase, but it's now become the principle of the matter.
Where do I go from here?

I tend to agree but I was told they didn't give out refunds in this case. It's not that big of a deal yet because this is actually my first Mac and I didn't see anything on the list of features that I had to have.
My biggest concern was that there doesn't even seem to be an appeal process. The Apple Store and Apple Support people looked at their records and saw that everything was legitimate but couldn't do anything. It's like the UpToDate support people didn't even read my email or bother to even look at my information. Thats the part that's most annoying about this. That and the fact that they even denied it at all, considering I sent them the Amazon invoice and Apple records show they sold it to me in the first place.

OS X Mountain Lion Up-to-Date Program help !!! please!!!! help!!!

hello
i bought my Macbook pro retina at june 11th and i've been trying to get the free upgrade OS X Mountain Lion but...
Receipt does not indicate product was paid for and received
Please resubmit a scan or high-quality digital photograph of the information listed above
and i basic sent picture of everything : invoice, bank statement proving that i paid for it...
can anybody tell me what kind doc i need to show them so i can the update !!!
THANKS IN ADVANCE TO EVERYONE !!!!!

Have no idea what you are talking about. To my knowledge you do not have to input any Receipt info, although I have never been to that site as I don't own a new MBP.
But from what I understand is you enter the serial number of the unit and that's about it. Apple has a record of all Mac's sold by serial number.
Have you been to the Apple web site and registered that Mac to you? If not do that first. Then chack on the warranty status. If it all checks out then go back and register for the Mt Lion upgrade.
If that doesn't work then you are going to have to go back to where you bought it and get a Valid Receipt with Day of purchase and the serial number of the unit on it.
You didn't buy it out of the back of a truck did you?

OS X Mountain Lion Up-To-Date Program Content Code

Hello members of this forum,
My brother has recently got a 2012 MacBook Pro with Retina Display. He is loving it so far and would like to upgrade it to Mountain Lion. I went through the steps on Apple's website to redeem a free copy of Mountain Lion for new Macs. He recieved the email with the PDF with the content code and the password for the PDF. However, the password that was sent will not unlock the PDF. It always says Invalid Password when entering the password. I've tried this at least 10 times to no avail. My brother would really like to upgrade to OS X Mountain Lion.

TheRacermaster,
I would contact Apple Supprt if your code is incorrect. They have some come up invalid / or used already.
http://www.apple.com/support/

OSX Mountain Lion up-to-date program don't ask for purchase proof

Hi guys,
I filled the form for the free update program to get OS X Mountain Lion because I brough my iMac after june 11 in a reseller store.
I'm nearly 24 hours waiting for the redeem code, but reading in the community I could read the form request a proof of your purchase. I filled it from my ipad and it never asf for a purchase proof and I have my claim number already.
I wanna know if I do something wrong and if my request is correctly.
Sorry for my bad english, I hope you can understand me.
Kelvyn.
Dominican Republic.-

I just receive my redeem code.
Thanks.-

Refurbished Mac and OS X Mountain Lion up-to-date program

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