Refurbished MacBook Pro 13 inch?

I just recently bought a refurbished MacBook Pro 13 inch through the Apple's website. The laptop itself is amazing - absolutely clean, no marks no nothing.  Being a PC user all my life, I decided to switch to Mac since I've heard great things about the battery life. A day or two after use, I noticed that the battery started to die extremely fast. Which made me think "what the __?". I did install Mountain Lion on it. So I waited a few more days and continued to have the same problem - it would go for 2 hours at the most (which is what my PC did). I went to the Genius Bar at my local Apple store and got my battery replaced since I had JUST bought this a week ago. The guy told me that my battery's life was dropping insanely and replaced it for me. This was two days ago and since then, I haven't really noticed a dramatic difference. I use my MacBook for just small things like OpenOffice, Facebook, and some research for school (no gaming or anything). My question is, will I be able to get this thing replaced/exchanged?

Should I tell them the same thing again?

Similar Messages

  • When is the best time to buy a refurbished MacBook Pro?

    I'm a new college student, and I'm looking to buy a Mac that will last me throughout college, at the best possible price.
    I'm completely fine with purchasing a refurbished model, and right now I can get a large (for Apple, anyway) discount on a refurbished MacBook Pro, 13", 500GB, i5, with 4GB RAM. But I'm not sure if this will be able to suit my needs, or if I should opt for something a bit more expensive, even if that means I should wait.
    I plan on installing Windows 7, with a 25% partition (I'll use Mac for my own personal things, but Windows for some functions).
    I own an iPhone 5 and iPad 3 (WiFi), so I don't plan on taking it with me every day.
    I live in Arizona, so the summer heat can be an issue.
    I plan on using this MacBook Pro for at least 5 years.
    So, I'd like to know:
    Should I buy the AppleCare now, later, or not at all? I want to make sure it's covered in the event of damage or defects:
    Should I wait to buy a refurbished model until after the new MacBook Pros are released later this year?
    Should I opt for an i7 processor, since I plan on dual-booting with Windows 7? Does it make a noticeable difference, compared to the i5?
    Will 500GB be enough space? I feel like it should be more than enough.
    Should I wait until the new MacBook Prod are released, or should I take advantage of the college sale that's being offered?
    Thank you for taking the time to help me out. :)

    That's a perfect computer for your uses, and you won't have any problem. Also, if you need, you can add more RAM (looking at your specs, 16 GB of memory) and a hard drive (HDD or SSD, or even replace the optical drive to put a second HDD). I think it will be useful for 5 years or more.
    ChungLing wrote:
    Should I buy the AppleCare now, later, or not at all? I want to make sure it's covered in the event of damage or defects:
    It's important to buy AppleCare with a portable Mac. Near everything is soldered and repairs are expensive, so it's better to get it. You can get it at any moment during the first year of warranty, but note that accidental damages will void your warranty.
    ChungLing wrote:
    Should I wait to buy a refurbished model until after the new MacBook Pros are released later this year?
    There's no need to wait for new MacBooks Pro, more when we don't know when they will be released. I don't think the refurbished MacBook Pro you want will be cheaper then.
    ChungLing wrote:
    Should I opt for an i7 processor, since I plan on dual-booting with Windows 7? Does it make a noticeable difference, compared to the i5?
    There's a difference between an Intel Core i5 and a i7, but you will only note it if you have special needs, like using heavy apps that require a high CPU load. Most users are not going to use this type of applications. Also, if you need to use this type of apps, the 15-inch MacBook Pro is better.
    ChungLing wrote:
    Will 500GB be enough space? I feel like it should be more than enough.
    For most users, 500 GB are enough and you will have hundreds of free GBs. If you don't have enough space, get an external drive. It's recommended to get one at least to make backups of your files.
    ChungLing wrote:
    Should I wait until the new MacBook Prod are released, or should I take advantage of the college sale that's being offered?
    The college sale will expire soon (the Back to School program), so buy it now

  • Need help about refurbished MacBook Pro 15" 2012 vs 2013

    Hello All,
    I'm planning to buy a refurbished MacBook Pro since I'm tight with budget. This would be my first mac machine ever. So I was hoping if someone can shed some opinion on which one should I go for. But first, I will be using the MacBook for basic photoshop, Office documents (Word, Excel, Outlook, Powerpoint), internet, and maybe (just maybe) if I have time from my busy work, I could try to learn in movie editing (just for fun). So anyway, I found 2 refurbished 15" MacBook Pro that fits my budget and seems like they're quite similar (2012 and 2013). The 2013 is only $20 more.
    1) Refurbished 15.4-inch MacBook Pro 2.3GHz Quad-core Intel i7 with Retina Display - $1,469.00
    Originally released June 2012
    15.4-inch (diagonal) Retina display; 2880-by-1800 resolution at 220 pixels per inch
    8GB of 1600MHz DDR3L SDRAM
    256GB Flash Storage
    720p FaceTime HD Camera
    NVIDIA GeForce GT 650M with 1GB of GDDR5 memory
    2) Refurbished 15.4-inch MacBook Pro 2.0GHz Quad-core Intel i7 with Retina Display - $1,489.00
    Originally released October 2013
    15.4-inch (diagonal) Retina display; 2880-by-1800 resolution at 220 pixels per inch
    8GB of 1600MHz DDR3L SDRAM
    256GB Flash Storage1
    720p FaceTime HD camera
    Intel Iris Pro Graphics
    So it looks like the difference between the two is obviously the CPU, the 2012 having an extra GPU, and the 2013 uses the Thunderbolt 2 as far as I know. And I'm not sure if the SSD on the 2012 is SATA as oppose to the 2013 it's PCIe? Base from what I explained above on how will I'll be using the MacBook for, is the 2012 best fit for my needs or is the 2013 a better one?
    Thanks all. Please remember I don't have any experience with Macs at all. So I'm hoping someone can help me a little bit. Thanks again.
    - Eddie

    PS: side-by-side specs, graphics and drive data rates,
    the newer of the two may be the better one to get, as
    it has later Thunderbolt  with higher capacities, too.
    Look into mactracker or other specification chart that
    can be opened beside each other (as I have now) &
    then you can see sections in each model, one at a
    time. MacTracker shows general-software-memory+
    graphics-connections-history by category.
    2013 model Thunderbolt, Hard Drive Interface, graphics
    spec all look good. Not sure if the history of graphic issue
    in the dual-graphic card model 2012, was overcome or not.
    However this may require some research...
    If yours is one that shipped with Mavericks OS X 10.9
    you may do well to get a copy of the installer on a
    USB and dedicate it as a backup or set up a second
    drive or other device to safe a download of the installer
    and/or a copy-clone of the Mavericks. The limited total
    of RAM available may not be a problem, with both units
    shipping with an SSD and not a rotational HDD. And if
    you like (& if yours has OS X 10.9) you could then use
    OS X 10.10 too.  Be careful an 'upgrade' isn't done to
    an older system by accident; surprises aren't so nice.
    With either choice, be sure to get & make suitable backup
    of your files in addition to a device to use Time Machine.
    Good luck & happy computing!

  • New / refurbished macbook pro -safari slow (rainbow wheel appears often)

    Problem description:
    new/refurbished macbook pro - safari runs slow (rainbow wheel appears frequently)
    EtreCheck version: 2.1.5 (108)
    Report generated January 9, 2015 at 5:18:04 PM CST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (Retina, 13-inch, Mid 2014) (Verified)
      MacBook Pro - model: MacBookPro11,1
      1 2.6 GHz Intel Core i5 CPU: 2-core
      8 GB RAM Not upgradeable
      BANK 0/DIMM0
      4 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      4 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en0: 802.11 a/b/g/n/ac
    Video Information: ℹ️
      Intel Iris
      Color LCD spdisplays_2560x1600Retina
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: one day 19:56:51
    Disk Information: ℹ️
      APPLE SSD SM0256F disk0 : (251 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 249.77 GB (49.75 GB free)
      Core Storage: disk0s2 250.14 GB Online
    USB Information: ℹ️
      Apple Internal Memory Card Reader
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Fitbit Inc. Fitbit Base Station
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Launch Agents: ℹ️
      [loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
      [running] com.carbonite.launchd.carbonitestatus.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [running] com.carbonite.launchd.carbonitedaemon.plist [Support]
      [running] com.fitbit.galileod.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Dropbox Application (/Applications/Dropbox.app)
      Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
      DING! Application (/Applications/DING!.app)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
      LogMeIn: Version: 1.0.660 [Support]
      QuickTime Plugin: Version: 7.7.3
      LogMeInSafari32: Version: 1.0.660 [Support]
      LogMeInSafari64: Version: 1.0.660 [Support]
      Silverlight: Version: 4.0.60831.0 [Support]
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User internet Plug-ins: ℹ️
      WebEx64: Version: 1.0 - SDK 10.5 [Support]
    3rd Party Preference Panes: ℹ️
      Carbonite  [Support]
      Flash Player  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          4% WindowServer
          0% Fitbit Connect Menubar Helper
          0% AppleSpell
          0% CarboniteStatus
          0% notifyd
    Top Processes by Memory: ℹ️
      180 MB installd
      137 MB Safari
      129 MB Finder
      120 MB ocspd
      105 MB com.apple.WebKit.WebContent
    Virtual Memory Information: ℹ️
      952 MB Free RAM
      3.78 GB Active RAM
      2.88 GB Inactive RAM
      975 MB Wired RAM
      2.72 GB Page-ins
      324 KB Page-outs
    Diagnostics Information: ℹ️
      Jan 7, 2015, 09:21:48 PM Self test - passed
      Jan 7, 2015, 02:00:40 PM /Library/Logs/DiagnosticReports/ocspd_2015-01-07-140040_[redacted].crash
      Jan 7, 2015, 04:28:33 AM /Library/Logs/DiagnosticReports/ocspd_2015-01-07-042833_[redacted].crash

    If you haven't already done so, try this simple step first.

  • Refurbished MacBook Pro 15" 2012 vs 2013

    Hello All,
    I'm planning to buy a refurbished MacBook Pro since I'm tight with budget. This would be my first mac machine ever. So I was hoping if someone can shed some opinion on which one should I go for. But first, I will be using the MacBook for basic photoshop, Office documents (Word, Excel, Outlook, Powerpoint), internet, and maybe (just maybe) if I have time from my busy work, I could try to learn in movie editing (just for fun). So anyway, I found 2 refurbished 15" MacBook Pro that fits my budget and seems like they're quite similar (2012 and 2013). The 2013 is only $20 more.
    1) Refurbished 15.4-inch MacBook Pro 2.3GHz Quad-core Intel i7 with Retina Display - $1,469.00
    Originally released June 2012
    15.4-inch (diagonal) Retina display; 2880-by-1800 resolution at 220 pixels per inch
    8GB of 1600MHz DDR3L SDRAM
    256GB Flash Storage
    720p FaceTime HD Camera
    NVIDIA GeForce GT 650M with 1GB of GDDR5 memory
    2) Refurbished 15.4-inch MacBook Pro 2.0GHz Quad-core Intel i7 with Retina Display - $1,489.00
    Originally released October 2013
    15.4-inch (diagonal) Retina display; 2880-by-1800 resolution at 220 pixels per inch
    8GB of 1600MHz DDR3L SDRAM
    256GB Flash Storage1
    720p FaceTime HD camera
    Intel Iris Pro Graphics
    So it looks like the difference between the two is obviously the CPU, the 2012 having an extra GPU, and the 2013 uses the Thunderbolt 2 as far as I know. And I'm not sure if the SSD on the 2012 is SATA as oppose to the 2013 it's PCIe? Base from what I explained above on how will I'll be using the MacBook for, is the 2012 best fit for my needs or is the 2013 a better one?
    Thanks all. Please remember I don't have any experience with Macs at all. So I'm hoping someone can help me a little bit. Thanks again.
    - Eddie

    PS: side-by-side specs, graphics and drive data rates,
    the newer of the two may be the better one to get, as
    it has later Thunderbolt  with higher capacities, too.
    Look into mactracker or other specification chart that
    can be opened beside each other (as I have now) &
    then you can see sections in each model, one at a
    time. MacTracker shows general-software-memory+
    graphics-connections-history by category.
    2013 model Thunderbolt, Hard Drive Interface, graphics
    spec all look good. Not sure if the history of graphic issue
    in the dual-graphic card model 2012, was overcome or not.
    However this may require some research...
    If yours is one that shipped with Mavericks OS X 10.9
    you may do well to get a copy of the installer on a
    USB and dedicate it as a backup or set up a second
    drive or other device to safe a download of the installer
    and/or a copy-clone of the Mavericks. The limited total
    of RAM available may not be a problem, with both units
    shipping with an SSD and not a rotational HDD. And if
    you like (& if yours has OS X 10.9) you could then use
    OS X 10.10 too.  Be careful an 'upgrade' isn't done to
    an older system by accident; surprises aren't so nice.
    With either choice, be sure to get & make suitable backup
    of your files in addition to a device to use Time Machine.
    Good luck & happy computing!

  • Should I buy the 2013 13" macbook pro or 2012 15"(refurbished) macbook pro

    Hey guys, so basically to start off, I've never bought a mac before however i have an iphone 5, ipad 3rd gen, and ipod nano 3rd gen. So im now looking for a new laptop as my windows desktop is pretty old and slow. I've been looking at buying either the 2013 13" retina display macbook pro or the 2012 15" refurbished macbook pro. Im at university studying civil engineering, so im mainly going to be using it for creating documents and using some subject specific programmes as well as the normal stuff such as social networking, photos, watching movies etc. The reason I am looking at getting the mid-2012 refurbished 15" is because of the larger screen, dvd drive, and i7 processor,and easier cababilities of upgrading and repairing, however ive also heard that the new mavericks system can slow down the performance of older macs. Obviously the retina display of the 2013 13" would be nice but not exactly necessary for me and also therefore, it feels as though i would be getting more for my money with the 2012 15". The cost of the 13" i5 2013 will be £945.60 (education pricing) and £1,189.00 for the 15" i7 2012 (I wouldnt want to be paying more than that). Any advice would be amazing as im really stuck between choosing these two!! Thanks

    Hey guys, so basically to start off, I've never bought a mac before however i have an iphone 5, ipad 3rd gen, and ipod nano 3rd gen. So im now looking for a new laptop as my windows desktop is pretty old and slow. I've been looking at buying either the 2013 13" retina display macbook pro or the 2012 15" refurbished macbook pro. Im at university studying civil engineering, so im mainly going to be using it for creating documents and using some subject specific programmes as well as the normal stuff such as social networking, photos, watching movies etc. The reason I am looking at getting the mid-2012 refurbished 15" is because of the larger screen, dvd drive, and i7 processor,and easier cababilities of upgrading and repairing, however ive also heard that the new mavericks system can slow down the performance of older macs. Obviously the retina display of the 2013 13" would be nice but not exactly necessary for me and also therefore, it feels as though i would be getting more for my money with the 2012 15". The cost of the 13" i5 2013 will be £945.60 (education pricing) and £1,189.00 for the 15" i7 2012 (I wouldnt want to be paying more than that). Any advice would be amazing as im really stuck between choosing these two!! Thanks

  • What is the warrenty on my refurbished macbook pro?

    Just asking for a concrete answer that someone may know (or have utilized) pertaining to the warrenty/limited warrenty on a just recieved refurbished macbook pro 15'' retina display.

    Nope. As with any warranty, it covers defects in materials and workmanship only.

  • HT1631 I don't have an encrypted code, I didn't use my vault file upon starting my computer and I didn't associate it to my apple ID. I bought a refurbished macbook pro (10.7.4), and now I forgot the administrator password. how can I reset that?

    I don't have an encrypted code, I didn't use my vault file upon starting my computer and I didn't associate it to my apple ID. I bought a refurbished macbook pro (10.7.4), and now I forgot the administrator password. how can I reset that?

    A bug has been filed: https://bugzilla.mozilla.org/show_bug.cgi?id=644566 .

  • Bought Refurbished MacBook Pro.  A few question...

    Ok, so I got a refurbished MacBook Pro because I've been using a Powerbook G4 for 5 years. I'm glad the look hasn't changed since the new ones are basically identical. I have a 17" now and am replacing it with another 17", but I have a few questions.
    I save $600 on the refurbished one. Are refurbished units reliable?
    Also, are the newer MacBooks much better than the previous iterations? The specs of the refurbished one are: 2.33GHz, ATI Radeon X1600 256MB, 2GB Ram, 160GB HD 5400RPM, 8x DVD Superdrive. But the newer systems are 2.4GHz and have the new Nvidia card. The new one is $600 more. Are those two components worth the extra $600?
    Thanks for any answers!

    The vast majority of refurbs are in fact new and, for whatever reason, are no longer able to be sold as new by Apple Stores (or whichever reseller they came from). These include returns, exchanges for other products (like a better MBP) etc etc and some are lucky to get CTOs with unexpected upgrades. As things go these perform like any other new product.
    However, there are some units that have been returned for technical/hardware issues which are subsequently repaired and then put into the refurb chain. Some of these do continue to be problematic although I don't bvelieve it's a high percentage.
    overall most seem to be very happy with their refurb purchase especially given it comes with Apple's standard one year warranty and are eligible for Apple Care extended warranty.
    As for comparing to the current 2.4GHz MBP, it really depends on what you intend on doing with it whether it is worth the extra cash so that's rather difficult to answer.

  • Macbook Pro inch 13 (2011) graphic problem

    Please Help me I dont stand why if I buy a MacBook Pro inch 13 (2011) the game "The Sims 3 Pets" have graphics problems, the horses look black and without form. Whith de previous Macbook pro inch 13 with nvidia graphics the game is perfect and now with the most modern the game dont also work. I dont know the problem is Lion SO
    Thanks
    Alejandro

    Apparantly there were some compatibility issues with the Sims3 and Lion. I believe there is a Sims3 update available if I'm not mistaken.

  • Now I am in Thailand. Can i buy Refurbished Macbook pro from US appple store?

    Excuse me. I am in Thailand. Can i buy Refurbished Macbook pro from US apple store?

    The USA web store requires payment in US funds, from a US source, and with a US billing address for the account.  And as Limnos mentions, they do not ship internationally - they will only ship to a US street address (no P.O. Boxes so no re-shipper will work either).

  • I want to buy a refurbished Macbook Pro solely to use 'protools 8' on-nothing else. I am being told there are only certain year Macbooks Pro that will run this programme. I know I need 8gb, can anyone give me advice on what to buy/look for?

    I want to buy a refurbished 'Macbook Pro' solely to use 'protools 8' on-nothing else!.
    I am being told there are only certain year Macbook Pro that will run this programme.
    I know I need 8gb, can anyone give me advice on what to buy/look for please?

    It appears to depend upon the version you will be using:
    http://avid.force.com/pkb/articles/en_US/Compatibility/en352429
    Based on what I can tell, you may have to go to the second hand market in order to get a MBP that will run a compatible OSX.
    Ciao.

  • Refurbished macbook pro 15"

    I had an old windows xp pro laptop that broke and am looking to buy a refurbished macbook pro 15" retina display. Since apple did not release any new MBP at the WWDC june 10 2013 are there any chances that the price on this one is going to drop any more (by significant amount)? right now its at $1599 (originally released june 2012).
    Also is it a good idea to buy the apple care plan for refurbished ones? I am looking for some answers from experienced users of refurbished macbook pro owners.
    Also what other accessories would you guys recommend to buy.
    thanks

    We cannot speculate on how Apple might change the price. As to AppleCare, I would say it is worth it whether it is new or refurbished, but refurbished products are of the same quality as new.

  • AppleCare and Refurbished MacBook Pro Questions!

    Hi,
    I am looking to buy a refurbished 2011 13" Core i5 MacBook Pro. I am from Canada, but I will be using my MacBook Pro in New Zealand and Israel. So:
    Is AppleCare good for international warranty?
    Can AppleCare be bought for a refurbished MacBook Pro?
    When can expect to see refurbished MacBook Pro's in the Canada Apple Store?
    Thanks,
    MJNBGA

    1. yes
    2. yes
    3. Speculation about Apple products is inappropriate in these forums. Why not contact the store?

  • Differentiate between brand new and factory refurbished macbook pro

    How to spot the difference whether it is a brand new or factory refurbished macbook pro?

    I had a problem with my friends new MBP too. These steps fixed it. Keep me posted.
    First, Check for software updates, by clicking on the Apple () and then on 'Software Update'
    Then try
    SMC Reset
    http://support.apple.com/kb/HT3964
    PRAM Reset
    http://support.apple.com/kb/PH4405

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