Refurbished Macbook Pro Experiences?

Hi I am looking at buying either the 2.0 or 2.16 refurbed models...I am hesitating however and would like to know what your experiences are if you've recently purchased a refurbed MBP.
Also are the 2.16 noticeably hotter than the 2.0s?
Thanks
O.

but I thought the refurbished models come with a new box and all the same manuals etc. as the new mbps? <<<</div>
Nope, it comes in a generic brown or white box that says refurbished. Besides, if the potential future buyer asks you if you bought it new you will certainly tell him it was a refurb.
Best Regards.

Similar Messages

Refurbished MacBook Pro Owners: Post your experiences with "Refurbs" here.

Hello Everyone. For the past few months I've been seriously thinking about getting a Mac notebook. When I get my Mac, I plan to run Final Cut Express HD for a few years, and If I decide to get a MacBook Pro then after a few more years I'll upgrade to Final Cut Studio. During my research of Macs I've stumbled upon something that really seemed to catch my eye; Refurbished MacBook Pro's for 41% Off Original Price. As far as I know, according to a few refurbished MBP owner's comments and Apple's brief description of it's "Stringement Refurbishing Process," it seems like a good deal to me, but of course it's always good to ask those who have already purchased a Refurbished MacBook Pro to see just how good of a job Apple does on refurbishing their products. That's why I've come here. For your comments. For all of you who have previously purchased a Refurbished MacBook Pro or other related item, please tell me about your experiences with your refurbished products. Was it a good experience? Or was it a bad experience, and feel free to go into as much detail as you need because I'll read your entire comment no matter how long. As you can see I'm pretty desperate for some owner's opinions so I will very much appreciate any comments that you give me. Thanks in advance for all your help and comments!

I received my refurbished 2.16GHz Macbook Pro on Tuesday and had a similar instance to Ty-Guy. My shipping box wasn't visibly damaged but the Macbook Pro was warped in the center which caused the case to buckle out, right above the lid latch. I called Apple Care and they offered a full refund or an exchange. I opted for the exchange. After the call, I decided I might be able to live with the Macbook Pro as-is with maybe a little "tweaking". After a few hours of use I realized it also suffered from the glitchy DVD drive issue - some would read, some wouldn't, some that would read were ssssssllllloooowwww. So another call to Apple Care and 20 minutes later I had a Fedex return label emailed to me. 2 hours after I printed the label from the Fedex website, I received another email that my replacement Macbook Pro was already shipped Priority Overnight to me! However inconvenient it may be that I have to send a unit back for defects, Apple more than made up for it by handling it the way they did.
And as far as Apple's strict refurbishment process goes, it is more than likely that the Macbook Pro arrived warped due to the shipping/packaging and not to lack of quality control. My Macbook Pro had no support underneath the center of it in the package. Which when subjected to say, a delivery person dropping it, would result in the area without support taking the brunt of the force. At least, that's my interpretation of it.
12 Powerbook G4 Mac OS X (10.2.x)
12 Powerbook G4 Mac OS X (10.2.x)
12 Powerbook G4 Mac OS X (10.2.x)

Need help about refurbished MacBook Pro 15" 2012 vs 2013

Hello All,
I'm planning to buy a refurbished MacBook Pro since I'm tight with budget. This would be my first mac machine ever. So I was hoping if someone can shed some opinion on which one should I go for. But first, I will be using the MacBook for basic photoshop, Office documents (Word, Excel, Outlook, Powerpoint), internet, and maybe (just maybe) if I have time from my busy work, I could try to learn in movie editing (just for fun). So anyway, I found 2 refurbished 15" MacBook Pro that fits my budget and seems like they're quite similar (2012 and 2013). The 2013 is only $20 more.
1) Refurbished 15.4-inch MacBook Pro 2.3GHz Quad-core Intel i7 with Retina Display - $1,469.00
Originally released June 2012
15.4-inch (diagonal) Retina display; 2880-by-1800 resolution at 220 pixels per inch
8GB of 1600MHz DDR3L SDRAM
256GB Flash Storage
720p FaceTime HD Camera
NVIDIA GeForce GT 650M with 1GB of GDDR5 memory
2) Refurbished 15.4-inch MacBook Pro 2.0GHz Quad-core Intel i7 with Retina Display - $1,489.00
Originally released October 2013
15.4-inch (diagonal) Retina display; 2880-by-1800 resolution at 220 pixels per inch
8GB of 1600MHz DDR3L SDRAM
256GB Flash Storage1
720p FaceTime HD camera
Intel Iris Pro Graphics
So it looks like the difference between the two is obviously the CPU, the 2012 having an extra GPU, and the 2013 uses the Thunderbolt 2 as far as I know. And I'm not sure if the SSD on the 2012 is SATA as oppose to the 2013 it's PCIe? Base from what I explained above on how will I'll be using the MacBook for, is the 2012 best fit for my needs or is the 2013 a better one?
Thanks all. Please remember I don't have any experience with Macs at all. So I'm hoping someone can help me a little bit. Thanks again.
- Eddie

PS: side-by-side specs, graphics and drive data rates,
the newer of the two may be the better one to get, as
it has later Thunderbolt with higher capacities, too.
Look into mactracker or other specification chart that
can be opened beside each other (as I have now) &
then you can see sections in each model, one at a
time. MacTracker shows general-software-memory+
graphics-connections-history by category.
2013 model Thunderbolt, Hard Drive Interface, graphics
spec all look good. Not sure if the history of graphic issue
in the dual-graphic card model 2012, was overcome or not.
However this may require some research...
If yours is one that shipped with Mavericks OS X 10.9
you may do well to get a copy of the installer on a
USB and dedicate it as a backup or set up a second
drive or other device to safe a download of the installer
and/or a copy-clone of the Mavericks. The limited total
of RAM available may not be a problem, with both units
shipping with an SSD and not a rotational HDD. And if
you like (& if yours has OS X 10.9) you could then use
OS X 10.10 too. Be careful an 'upgrade' isn't done to
an older system by accident; surprises aren't so nice.
With either choice, be sure to get & make suitable backup
of your files in addition to a device to use Time Machine.
Good luck & happy computing!

Refurbished MacBook Pro 15" 2012 vs 2013

Hello All,
I'm planning to buy a refurbished MacBook Pro since I'm tight with budget. This would be my first mac machine ever. So I was hoping if someone can shed some opinion on which one should I go for. But first, I will be using the MacBook for basic photoshop, Office documents (Word, Excel, Outlook, Powerpoint), internet, and maybe (just maybe) if I have time from my busy work, I could try to learn in movie editing (just for fun). So anyway, I found 2 refurbished 15" MacBook Pro that fits my budget and seems like they're quite similar (2012 and 2013). The 2013 is only $20 more.
1) Refurbished 15.4-inch MacBook Pro 2.3GHz Quad-core Intel i7 with Retina Display - $1,469.00
Originally released June 2012
15.4-inch (diagonal) Retina display; 2880-by-1800 resolution at 220 pixels per inch
8GB of 1600MHz DDR3L SDRAM
256GB Flash Storage
720p FaceTime HD Camera
NVIDIA GeForce GT 650M with 1GB of GDDR5 memory
2) Refurbished 15.4-inch MacBook Pro 2.0GHz Quad-core Intel i7 with Retina Display - $1,489.00
Originally released October 2013
15.4-inch (diagonal) Retina display; 2880-by-1800 resolution at 220 pixels per inch
8GB of 1600MHz DDR3L SDRAM
256GB Flash Storage1
720p FaceTime HD camera
Intel Iris Pro Graphics
So it looks like the difference between the two is obviously the CPU, the 2012 having an extra GPU, and the 2013 uses the Thunderbolt 2 as far as I know. And I'm not sure if the SSD on the 2012 is SATA as oppose to the 2013 it's PCIe? Base from what I explained above on how will I'll be using the MacBook for, is the 2012 best fit for my needs or is the 2013 a better one?
Thanks all. Please remember I don't have any experience with Macs at all. So I'm hoping someone can help me a little bit. Thanks again.
- Eddie

PS: side-by-side specs, graphics and drive data rates,
the newer of the two may be the better one to get, as
it has later Thunderbolt with higher capacities, too.
Look into mactracker or other specification chart that
can be opened beside each other (as I have now) &
then you can see sections in each model, one at a
time. MacTracker shows general-software-memory+
graphics-connections-history by category.
2013 model Thunderbolt, Hard Drive Interface, graphics
spec all look good. Not sure if the history of graphic issue
in the dual-graphic card model 2012, was overcome or not.
However this may require some research...
If yours is one that shipped with Mavericks OS X 10.9
you may do well to get a copy of the installer on a
USB and dedicate it as a backup or set up a second
drive or other device to safe a download of the installer
and/or a copy-clone of the Mavericks. The limited total
of RAM available may not be a problem, with both units
shipping with an SSD and not a rotational HDD. And if
you like (& if yours has OS X 10.9) you could then use
OS X 10.10 too. Be careful an 'upgrade' isn't done to
an older system by accident; surprises aren't so nice.
With either choice, be sure to get & make suitable backup
of your files in addition to a device to use Time Machine.
Good luck & happy computing!

Refurbished MacBook Pro, coming apart at the front.

Hello,
I recently purchased a refurbished MacBook Pro (the 2.0ghz 256mb VRAM model) which I received on Thursday. I'll start off by saying this is an awesome machine, the whine is essentially non-existant, the screen is perfect, and the heat seems to be just fine.
However the front faceplate (for lack of a better term) is seperating from the top part and the grey plastic bezel, as well the front latch button is very scratched up. It looks like it was a pretty poor repair job, but it's impossble to tell if it was Apple that messed it up, or if it was the previous owner.
Anyways, I was wondering if this was terms to be sent back in for repair? I understand that it's a reconditioned product, and I'd be fine with it having minor nick's and scratches on the outer case (which this one doesn't, aside form the front issue, I think everyone would think it was brand new).
If anyone has any input, or experience with requesting a return of a refurb, please respond. Thanks.
I still strongly believe that the reconditioned MBPro's are an awesome option for people to look into, especially those debating between the MB and the MBP, or those just looking to save some $$$.

The scratches you may have to live with, because it's
a refurbished product. What exactly is coming apart?
On my (non-refurbished) MBP, the front of the case
above the sleep light very slightly bulges out. That
seems to be nothing to worry about, just a slight a
fit-and-finish problem that won't get worse.
If, however, the top case is vertically coming apart
from the bottom, you should call AppleCare. Then the
MBP has not been put back together properly.
Thanks for the reply Tim. Yes it does bulge out at the front right above the latch, but it sticks out vertically as well so whenever I put some pressure on it, lik using the track pad for example, it makes a bad sqeaking noise.
I'll give AppleCare a call today and see what they can do about it.

Should I buy the 2013 13" macbook pro or 2012 15"(refurbished) macbook pro

Hey guys, so basically to start off, I've never bought a mac before however i have an iphone 5, ipad 3rd gen, and ipod nano 3rd gen. So im now looking for a new laptop as my windows desktop is pretty old and slow. I've been looking at buying either the 2013 13" retina display macbook pro or the 2012 15" refurbished macbook pro. Im at university studying civil engineering, so im mainly going to be using it for creating documents and using some subject specific programmes as well as the normal stuff such as social networking, photos, watching movies etc. The reason I am looking at getting the mid-2012 refurbished 15" is because of the larger screen, dvd drive, and i7 processor,and easier cababilities of upgrading and repairing, however ive also heard that the new mavericks system can slow down the performance of older macs. Obviously the retina display of the 2013 13" would be nice but not exactly necessary for me and also therefore, it feels as though i would be getting more for my money with the 2012 15". The cost of the 13" i5 2013 will be £945.60 (education pricing) and £1,189.00 for the 15" i7 2012 (I wouldnt want to be paying more than that). Any advice would be amazing as im really stuck between choosing these two!! Thanks

Hey guys, so basically to start off, I've never bought a mac before however i have an iphone 5, ipad 3rd gen, and ipod nano 3rd gen. So im now looking for a new laptop as my windows desktop is pretty old and slow. I've been looking at buying either the 2013 13" retina display macbook pro or the 2012 15" refurbished macbook pro. Im at university studying civil engineering, so im mainly going to be using it for creating documents and using some subject specific programmes as well as the normal stuff such as social networking, photos, watching movies etc. The reason I am looking at getting the mid-2012 refurbished 15" is because of the larger screen, dvd drive, and i7 processor,and easier cababilities of upgrading and repairing, however ive also heard that the new mavericks system can slow down the performance of older macs. Obviously the retina display of the 2013 13" would be nice but not exactly necessary for me and also therefore, it feels as though i would be getting more for my money with the 2012 15". The cost of the 13" i5 2013 will be £945.60 (education pricing) and £1,189.00 for the 15" i7 2012 (I wouldnt want to be paying more than that). Any advice would be amazing as im really stuck between choosing these two!! Thanks

When is the best time to buy a refurbished MacBook Pro?

I'm a new college student, and I'm looking to buy a Mac that will last me throughout college, at the best possible price.
I'm completely fine with purchasing a refurbished model, and right now I can get a large (for Apple, anyway) discount on a refurbished MacBook Pro, 13", 500GB, i5, with 4GB RAM. But I'm not sure if this will be able to suit my needs, or if I should opt for something a bit more expensive, even if that means I should wait.
I plan on installing Windows 7, with a 25% partition (I'll use Mac for my own personal things, but Windows for some functions).
I own an iPhone 5 and iPad 3 (WiFi), so I don't plan on taking it with me every day.
I live in Arizona, so the summer heat can be an issue.
I plan on using this MacBook Pro for at least 5 years.
So, I'd like to know:
Should I buy the AppleCare now, later, or not at all? I want to make sure it's covered in the event of damage or defects:
Should I wait to buy a refurbished model until after the new MacBook Pros are released later this year?
Should I opt for an i7 processor, since I plan on dual-booting with Windows 7? Does it make a noticeable difference, compared to the i5?
Will 500GB be enough space? I feel like it should be more than enough.
Should I wait until the new MacBook Prod are released, or should I take advantage of the college sale that's being offered?
Thank you for taking the time to help me out. :)

That's a perfect computer for your uses, and you won't have any problem. Also, if you need, you can add more RAM (looking at your specs, 16 GB of memory) and a hard drive (HDD or SSD, or even replace the optical drive to put a second HDD). I think it will be useful for 5 years or more.
ChungLing wrote:
Should I buy the AppleCare now, later, or not at all? I want to make sure it's covered in the event of damage or defects:
It's important to buy AppleCare with a portable Mac. Near everything is soldered and repairs are expensive, so it's better to get it. You can get it at any moment during the first year of warranty, but note that accidental damages will void your warranty.
ChungLing wrote:
Should I wait to buy a refurbished model until after the new MacBook Pros are released later this year?
There's no need to wait for new MacBooks Pro, more when we don't know when they will be released. I don't think the refurbished MacBook Pro you want will be cheaper then.
ChungLing wrote:
Should I opt for an i7 processor, since I plan on dual-booting with Windows 7? Does it make a noticeable difference, compared to the i5?
There's a difference between an Intel Core i5 and a i7, but you will only note it if you have special needs, like using heavy apps that require a high CPU load. Most users are not going to use this type of applications. Also, if you need to use this type of apps, the 15-inch MacBook Pro is better.
ChungLing wrote:
Will 500GB be enough space? I feel like it should be more than enough.
For most users, 500 GB are enough and you will have hundreds of free GBs. If you don't have enough space, get an external drive. It's recommended to get one at least to make backups of your files.
ChungLing wrote:
Should I wait until the new MacBook Prod are released, or should I take advantage of the college sale that's being offered?
The college sale will expire soon (the Back to School program), so buy it now

What is the warrenty on my refurbished macbook pro?

Just asking for a concrete answer that someone may know (or have utilized) pertaining to the warrenty/limited warrenty on a just recieved refurbished macbook pro 15'' retina display.

Nope. As with any warranty, it covers defects in materials and workmanship only.

HT1631 I don't have an encrypted code, I didn't use my vault file upon starting my computer and I didn't associate it to my apple ID. I bought a refurbished macbook pro (10.7.4), and now I forgot the administrator password. how can I reset that?

I don't have an encrypted code, I didn't use my vault file upon starting my computer and I didn't associate it to my apple ID. I bought a refurbished macbook pro (10.7.4), and now I forgot the administrator password. how can I reset that?

A bug has been filed: https://bugzilla.mozilla.org/show_bug.cgi?id=644566 .

Bought Refurbished MacBook Pro. A few question...

Ok, so I got a refurbished MacBook Pro because I've been using a Powerbook G4 for 5 years. I'm glad the look hasn't changed since the new ones are basically identical. I have a 17" now and am replacing it with another 17", but I have a few questions.
I save $600 on the refurbished one. Are refurbished units reliable?
Also, are the newer MacBooks much better than the previous iterations? The specs of the refurbished one are: 2.33GHz, ATI Radeon X1600 256MB, 2GB Ram, 160GB HD 5400RPM, 8x DVD Superdrive. But the newer systems are 2.4GHz and have the new Nvidia card. The new one is $600 more. Are those two components worth the extra $600?
Thanks for any answers!

The vast majority of refurbs are in fact new and, for whatever reason, are no longer able to be sold as new by Apple Stores (or whichever reseller they came from). These include returns, exchanges for other products (like a better MBP) etc etc and some are lucky to get CTOs with unexpected upgrades. As things go these perform like any other new product.
However, there are some units that have been returned for technical/hardware issues which are subsequently repaired and then put into the refurb chain. Some of these do continue to be problematic although I don't bvelieve it's a high percentage.
overall most seem to be very happy with their refurb purchase especially given it comes with Apple's standard one year warranty and are eligible for Apple Care extended warranty.
As for comparing to the current 2.4GHz MBP, it really depends on what you intend on doing with it whether it is worth the extra cash so that's rather difficult to answer.

Now I am in Thailand. Can i buy Refurbished Macbook pro from US appple store?

Excuse me. I am in Thailand. Can i buy Refurbished Macbook pro from US apple store?

The USA web store requires payment in US funds, from a US source, and with a US billing address for the account. And as Limnos mentions, they do not ship internationally - they will only ship to a US street address (no P.O. Boxes so no re-shipper will work either).

Refurbished MacBook Pro 13 inch?

I just recently bought a refurbished MacBook Pro 13 inch through the Apple's website. The laptop itself is amazing - absolutely clean, no marks no nothing. Being a PC user all my life, I decided to switch to Mac since I've heard great things about the battery life. A day or two after use, I noticed that the battery started to die extremely fast. Which made me think "what the __?". I did install Mountain Lion on it. So I waited a few more days and continued to have the same problem - it would go for 2 hours at the most (which is what my PC did). I went to the Genius Bar at my local Apple store and got my battery replaced since I had JUST bought this a week ago. The guy told me that my battery's life was dropping insanely and replaced it for me. This was two days ago and since then, I haven't really noticed a dramatic difference. I use my MacBook for just small things like OpenOffice, Facebook, and some research for school (no gaming or anything). My question is, will I be able to get this thing replaced/exchanged?

Should I tell them the same thing again?

I want to buy a refurbished Macbook Pro solely to use 'protools 8' on-nothing else. I am being told there are only certain year Macbooks Pro that will run this programme. I know I need 8gb, can anyone give me advice on what to buy/look for?

I want to buy a refurbished 'Macbook Pro' solely to use 'protools 8' on-nothing else!.
I am being told there are only certain year Macbook Pro that will run this programme.
I know I need 8gb, can anyone give me advice on what to buy/look for please?

It appears to depend upon the version you will be using:
http://avid.force.com/pkb/articles/en_US/Compatibility/en352429
Based on what I can tell, you may have to go to the second hand market in order to get a MBP that will run a compatible OSX.
Ciao.

New / refurbished macbook pro -safari slow (rainbow wheel appears often)

Problem description:
new/refurbished macbook pro - safari runs slow (rainbow wheel appears frequently)
EtreCheck version: 2.1.5 (108)
Report generated January 9, 2015 at 5:18:04 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (Retina, 13-inch, Mid 2014) (Verified)
MacBook Pro - model: MacBookPro11,1
1 2.6 GHz Intel Core i5 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel Iris
Color LCD spdisplays_2560x1600Retina
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 19:56:51
Disk Information: ℹ️
APPLE SSD SM0256F disk0 : (251 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 249.77 GB (49.75 GB free)
Core Storage: disk0s2 250.14 GB Online
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Fitbit Inc. Fitbit Base Station
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
[running] com.carbonite.launchd.carbonitestatus.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.carbonite.launchd.carbonitedaemon.plist [Support]
[running] com.fitbit.galileod.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
DING! Application (/Applications/DING!.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
LogMeIn: Version: 1.0.660 [Support]
QuickTime Plugin: Version: 7.7.3
LogMeInSafari32: Version: 1.0.660 [Support]
LogMeInSafari64: Version: 1.0.660 [Support]
Silverlight: Version: 4.0.60831.0 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.5 [Support]
3rd Party Preference Panes: ℹ️
Carbonite [Support]
Flash Player [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      4% WindowServer
      0% Fitbit Connect Menubar Helper
      0% AppleSpell
      0% CarboniteStatus
      0% notifyd
Top Processes by Memory: ℹ️
180 MB installd
137 MB Safari
129 MB Finder
120 MB ocspd
105 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
952 MB Free RAM
3.78 GB Active RAM
2.88 GB Inactive RAM
975 MB Wired RAM
2.72 GB Page-ins
324 KB Page-outs
Diagnostics Information: ℹ️
Jan 7, 2015, 09:21:48 PM Self test - passed
Jan 7, 2015, 02:00:40 PM /Library/Logs/DiagnosticReports/ocspd_2015-01-07-140040_[redacted].crash
Jan 7, 2015, 04:28:33 AM /Library/Logs/DiagnosticReports/ocspd_2015-01-07-042833_[redacted].crash

If you haven't already done so, try this simple step first.

Refurbished macbook pro 15"

I had an old windows xp pro laptop that broke and am looking to buy a refurbished macbook pro 15" retina display. Since apple did not release any new MBP at the WWDC june 10 2013 are there any chances that the price on this one is going to drop any more (by significant amount)? right now its at $1599 (originally released june 2012).
Also is it a good idea to buy the apple care plan for refurbished ones? I am looking for some answers from experienced users of refurbished macbook pro owners.
Also what other accessories would you guys recommend to buy.
thanks

We cannot speculate on how Apple might change the price. As to AppleCare, I would say it is worth it whether it is new or refurbished, but refurbished products are of the same quality as new.

Refurbished Macbook Pro Experiences?

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