Refurbished MacBook - send to New York

Can I make a reservation one of refurbished MacBooks? Since I will be in new york, I would like to make a reservation, the MacBook would be sent to the store in New York, and I will be able to pay with cash.
Is this possible?
If not...how can I purchase that refurbished MacBook and pay it with cash and then get it in New York apple store? The problem is, that this specified computer is probably not in store I will be buying. The price is temting, so I was wondering if this is possible. How many days takes to send them my MacBook if I buy it in Store directly?
Thank you very much for helpping me since I am in big finish.
The same question with refurbished iPod nano-the only with 2gb.
Oh yes, is Leopard preinstaled in refurbished macbook?
Thanks

The Leopard will be the same as if you bought it, but it won't be preinstalled on the machine. As for the other things, I have my doubts that this is going to work for you. The Apple Store doesn't ship to foreign countries, nor does it accept credit cards issued outside the US, Canada, and a few select European countries (those that have physical Apple Stores). You can call them and ask them about shipping to the NY store for pick-up on a certain date, but I haven't heard of them doing this before.
When I need something from the Apple Store, frankly, I have them send it to a friend in the US, who pays with their credit card. I then send them the money through PayPal.

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I have a Macbook buyed in New York, Central Park store in january/2009. The screen in start show double screen and then nothing, black screen. I checked the system and is OK, the diagnostic is the screen. Have apple a spare screen???

I have a Macbook buyed in january/2009 in New York in Apple Central Park Store.
When I start the computer appears a double scren, then a few of background and then black screen, ilumitated but black screen.
Perhaps that is a screen fail. Could you please tell me if Apple have spare screen? Can I get a screen, perhaps with some program to assit to customer from Apple?
Thank you
Ivan Betancourt

Ivan,
This may not be a failure of the screen.
Try a SMC reset, as described here: http://support.apple.com/kb/HT3964
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Please post back if this does not help. Are you located close to an Apple Store?

Videos (eg, YouTube, New York Times) do not work on my Retina Display MacBook Pro. There is sound but only empty space where the video should be. Help?

Videos (eg, YouTube, New York Times) do not work on my Retina Display MacBook Pro. There is sound but only empty space where the video should be. Help?

Did you install Flash Player?
http://get.adobe.com/flashplayer/

Where can I buy a MacBook at John F Kennedy airport (new York)

Where can I buy a MacBook at John F Kennedy airport (new York)

The closest Apple Store is Apple Store at Roosevelt Field, about 15-18 miles away.
630 Old Country RoadGarden City, NY 11530
(516) 739-8540
You also have a Best Buy about 2 miles away from the airport.
Best Buy
6 West Circle Drive
Valley Stream, NY 11581
(516) 561-7213

New / refurbished macbook pro -safari slow (rainbow wheel appears often)

Problem description:
new/refurbished macbook pro - safari runs slow (rainbow wheel appears frequently)
EtreCheck version: 2.1.5 (108)
Report generated January 9, 2015 at 5:18:04 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (Retina, 13-inch, Mid 2014) (Verified)
MacBook Pro - model: MacBookPro11,1
1 2.6 GHz Intel Core i5 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel Iris
Color LCD spdisplays_2560x1600Retina
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 19:56:51
Disk Information: ℹ️
APPLE SSD SM0256F disk0 : (251 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 249.77 GB (49.75 GB free)
Core Storage: disk0s2 250.14 GB Online
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Fitbit Inc. Fitbit Base Station
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
[running] com.carbonite.launchd.carbonitestatus.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.carbonite.launchd.carbonitedaemon.plist [Support]
[running] com.fitbit.galileod.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
DING! Application (/Applications/DING!.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
LogMeIn: Version: 1.0.660 [Support]
QuickTime Plugin: Version: 7.7.3
LogMeInSafari32: Version: 1.0.660 [Support]
LogMeInSafari64: Version: 1.0.660 [Support]
Silverlight: Version: 4.0.60831.0 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.5 [Support]
3rd Party Preference Panes: ℹ️
Carbonite [Support]
Flash Player [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      4% WindowServer
      0% Fitbit Connect Menubar Helper
      0% AppleSpell
      0% CarboniteStatus
      0% notifyd
Top Processes by Memory: ℹ️
180 MB installd
137 MB Safari
129 MB Finder
120 MB ocspd
105 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
952 MB Free RAM
3.78 GB Active RAM
2.88 GB Inactive RAM
975 MB Wired RAM
2.72 GB Page-ins
324 KB Page-outs
Diagnostics Information: ℹ️
Jan 7, 2015, 09:21:48 PM Self test - passed
Jan 7, 2015, 02:00:40 PM /Library/Logs/DiagnosticReports/ocspd_2015-01-07-140040_[redacted].crash
Jan 7, 2015, 04:28:33 AM /Library/Logs/DiagnosticReports/ocspd_2015-01-07-042833_[redacted].crash

If you haven't already done so, try this simple step first.

Our MacBook Pro, purchased in New York June 2011, has appeared to have imploded upwards, case and mousepad area only, overnight. We've read on the community of other almost similar experiences and wonder if this is a common experience?

Our MacBook Pro, purchased in New York June 2011, has appeared to have imploded upwards, case and mousepad area only, overnight. We've read on the community of other almost similar experiences and wonder if this is a common experience?

Batteries can and have expanded when they are old and their useful life is over. More often than not, there will be a warning generated in the battery display in the menu bar or in System Information>Power. You may use a #00 Phillips driver and take off the bottom of the MBP and take out the battery.
Ciao.

New Macbook vs. Refurbished MacBook?

Ok- before I just ask that question, let me "paint a picture" of what I will be using my soon to be purchased MacBook for:
My wife and I are looking to replace our home PC with a MacBook, because we like it's portability around the house, and have enjoyed our recent apple purchases (Ipod and Iphone) enough to want to switch over. We will primarily be using it to surf the net, store photos, and eventually movies. I like the concept of burning dvds, and will probably be using it for that as well. I'm not a computer gamer, although the idea of possibly editing future home movies and photos does appeal to me.
So with all those things said, which is the better option for us?
A) A refurbished MacBook from Apple for $999.99:
2.2GHz Intel Core 2 Duo - White
13.3-inch glossy widescreen display
1GB memory
120GB hard drive
8x SuperDrive (DVD±R DL/DVD±RW/CD-RW)
Built-in iSight camera
B) A new Macbook from Amazon (they give more detail in their specs- I'll just include it all) for $1224.99:
2.4 GHz Intel Core 2 Duo processor with 3 MB shared L2 Cache-White
2 GB (two SO-DIMM) 667 MHz DDR2 SDRAM;
160 GB 5400 rpm Serial ATA hard drive;
8x Double-Layer SuperDrive
One FireWire 400, two USB 2.0 ports, DVI, VGA, S-video, and composite video (requires adapters, sold separately)
Built-in 10/100/1000BASE-T (Gigabit) Ethernet; Built-in AirPort Extreme Wi-Fi (IEEE 802.11n); built-in Bluetooth 2.0+EDR (Enhanced Data Rate) module
13.3-inch (diagonal) glossy TFT widescreen display, 1280 x 800 resolution; Mac OS X v10.5 Leopard
Built-in iSight camera
Thanks in advance for your help- I'll try to return the favor down the road!

I just made this decision myself several weeks ago and went with the refurb model. For me, the RAM and HD configuration of the new machine didn't matter because the first thing I planned to do with the machine was upgrade to 4GB of RAM and a 320GB HD.
While the new machine is faster and runs cooler it does have slightly less processor cache. I would think any differences in speed would be almost undetectable unless you are running a benchmark program.
Personally, I think the real choice is between the refurb MacBook and the refurb MacBook Pro for $1449.00.
Unfortunately for me, my experience with the refurb hasn't been without problems. The machine that was sent to me was DOA. Between a missing return box shipment and repair turn-around time it was two weeks before I had a working machine. Since the repair it has been perfect.

Problem sending emails on a MacBook using a new BT...

Can anyone help? I am using a Mac Mail on a MacBook running 10.6.8. We received a new hub from BT and I am no longer able to send emails from my email account using the hub. Wireless connections other than my own home hub work just fine, so I know there is a problem using the home hub.
As you can imagine this is VERY frustrating. I have paid a technical support person £50 to look into this and we have no answers. I have spent an hour on the phone to BT help and got nowhere either. They could not understand that I was running Mail on a Mac and gave me instructions to diagnose the problem that were for PC users. They could not put me through to Mac specific help.
I have read through lots of varied forum posts and have found out that it seems simply that BT hubs do not seem to like Apple products. My email is provided by 123-reg and I am using their webmail to send emails but am not happy to do this on a long term basis. I work both from home and elsewhere and am not a technical person so need a practical and straightforward answer to this problem. I am paying BT each month to use the hub and if I cannot I would like to stop paying asap.
Can anyone help?

Have you just moved to the Home Hub 3 or 4 after being on the Hub 2? If so, I can provide a resolution for you.
The issue is with the way the mac presents it's name to the router, it doesn't resolve properly on the router and as a result causes issues with email providers that use SSL.
The easiest way to check if this is the issue is to go to the apple menu>system preferences>network. Select wireless on the left hand side, then advanced in the bottom right corner. Select DNS at the top of this screen. Then press the + symbol in the bottom left corner and then type 8.8.8.8. Hit apply, then close the network prederences box. This will probably ask you to save the changes. Hit save, or apply changes.
Open mac mail and try and send a new email, should go fine.
Now we have determined the issue, the fix is quick, but a couple of steps. Go to spotlight in the top right corner of your screen and type terminal, select it from the list. This will bring up a little screen where you can enter type written commands. You need to type scutil --set HostName DavesImac (for example). then close terminal.
Next step is to go back to apple menu>system preferences>sharing. At the top of this screen it shows the name of your mac. There is an edit button, hit that and then in the box on the next screen type in the same name as you typed on terminal (DavesImac in our example), then hit apply.
Go back to system preferences, then select network. Select wireless again and at the top it shows location. Click on the up down arrow and then hit the + button and enter a new location, home for example, then select it. Hit apply at the bottom of the screen. Then hit advanced again and at the top select tcp/ip. There should be a button on here Refresh DHCP lease. Hit that and it will refresh your connection to the router. CLose down all the screens, reopen mac mail and try and send an email, should go fine.
A

New or refurbished macbook?

Im just about to buy a macbook, I saw that the refurbished macbooks are kind of cheaper and with that cash i can upgrade to 2 GB RAm and 160 GB HD, but wanted to know how good are the refurbished macbooks and if its easy to install or that the MB detect the new hard drive and RAM memory, or I should just buy a new macbook with 1 gb ram and 100 GB HD?

Thanks that realy helped me out
And there is any way to configurate the BIOS to get more video memory from the RAM memory?
also how does paralels work? or anything to emulate windows since there are some games that im addicted to and i would like to keep playing them but they are not compatible with mac as I know.
and 1 stupid question hehe, how long i can use the macbook? i mean i heared that macbook get hot tofast and i dont want to burn it, since im like 8-12 hours a day on the pc

Differentiate between brand new and factory refurbished macbook pro

How to spot the difference whether it is a brand new or factory refurbished macbook pro?

I had a problem with my friends new MBP too. These steps fixed it. Keep me posted.
First, Check for software updates, by clicking on the Apple () and then on 'Software Update'
Then try
SMC Reset
http://support.apple.com/kb/HT3964
PRAM Reset
http://support.apple.com/kb/PH4405

Dear CCC, Hi, I bought a refurbished Macbook 4,1 at present it is running Lion 10.7.5( although it is an older machine circa 2008) I would like to transfer everything from my old machine( early intel Macbook Pro) to the newer machine. My older machine run

Dear Friends,
Hi, I bought a refurbished Macbook 4,1 at present it is running Lion 10.7.5( although it is an older machine circa 2008) I would like to transfer everything from my old machine( early intel Macbook Pro) to the newer machine. My older machine runs Mac OS x 10.6.8 and that allows me run some very old software. Should I make a time machine back up?and restore from that or use Carbon Copy Cloner? to transfer everything, the system, applications and data.
Thanks for your help
-Walt

Here you go:
Connect the two using a Firewire cable. Boot the newer machine in Target Disk Mode. Boot the older one normally. The disk for the newer machine will appear on the older machines's Desktop.
Drive Partition and Format
1. Open Disk Utility in your Utilities folder.
2. After DU loads select newer machine's hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
Clone using Restore Option of Disk Utility
1. Select the destination volume from the left side list.
2. Click on the Restore tab in the DU main window.
3. Select the destination volume from the left side list and drag
it to the Destination entry field.
4. Select the source volume from the left side list and drag it to
the Source entry field.
5. Double-check you got it right, then click on the Restore button.
Destination means the newer machine's drive. Source means the internal startup drive.

Do refurbished macbook airs come with pages and the rest of the iLife suite as new macbook airs?

Thinking about adding a refurbished MacBook Air to the stable. Does anyone know if refurbished macbook airs come with pages the rest of the iLife suite the same as new macbook airs?

They may have iLife pre-installed, but not iWork. In any event you are able to get both for free when you buy a new computer. I don't know if this extends to refurbs. Nevertheless, you should be able to get iWork as a new Mavericks user. If you've already gotten them for your other computers, then the re-downloads are free.
iWork and iLife for Mac come free with every new Mac purchase. Existing users running Mavericks can update their apps for free from the Mac App Store℠. iWork and iLife for iOS are available for free from the App Store℠ for any new device running iOS 7, and are also available as free updates for existing users. GarageBand for Mac and iOS are free for all OS X Mavericks and iOS 7 users. Additional GarageBand instruments and sounds are available for a one-time in-app purchase of $4.99 for each platform.

Hi, is it possible to buy an azerty-macbook pro in the apple store in New York? Thanks

Hi,
I was searching on the site of apple but I didn't found it.
Is it possible to buy an azerty macbook Pro in the apple store in New York?
Or do I need to order it?
Thanks,
Stéphanie D

Ask them! (212) 336-1440

Refurbished MacBook Core Duo or New MacBook Core 2 Duo w/Edu Discount?

I'm interested in getting an Apple notebook for school and can't decide whether to get the new MacBook Core 2 Duo and use my student discount or just get a refurbished MacBook Core Duo for a few hundred less. Is the Core 2 Duo chip worth the extra money? I plan on using it for my design courses, which use the Adobe and Macromedia suite of applications. Oh, and I plan on playing WoW on it as well.
Thanks!

Well theres a few important details here:
What version of the Core Duo were you after (Basic Middle or Black) for refurb?
What version are you thinking of for the Edu Discount?
Personally i'm going to university next year and am Planning on buying a Macbook in about March or June (What ever model is out then hopefully a 3rd revision). But from what is out the greatest value out of all Macbooks to date is the Middle Version of the MBC2D.
In the Core Duo generation, the jump from basic to Middle wasn't big. You got a slightly faster processor and Super Drive. Now for the same price difference you not only get the bonus C2D processor you get 1GB of Ram, A Superdrive, and a 80 GB Hard drive. For that reason, the best value i would say is the middle version of the C2D Macbooks.
You may not think that you really need 1 GB of Ram or a 80 GB Harddrive but after using a mac mini (which i unfortunately returned) I quickly realized how slow these machines are without sufficient ram. If you plan on using the Adobe suite which is not yet UB you will have a rough time without at least one gig of ram. By then it would probably be UB, but still, programs like Photoshop and Cinema 4D (If you are taking any computer animation courses) will not run well with just 512 MBs. Leopard, i'm expecting will also recommend aproximately 1 Gig of ram. If you plan on playing WoW and doing Work (Exactly what i'm planning on doing on MB) i'd go for 1 Gig of ram at least no matter what generation you get. The 80 Gigs is also in my opinion required if your running bootcamp. 60 Gig HD is insufficient, because, after being formated and having both Mac OSX and Windows XP (Or Vista) on it, the 60 GB HD may end up as more of 52 Gig HD which isn't much space to devide between to Operating Systems. (After installing +your suites that gives you like 45 Gigs to split+Music or videos you may have... brings you down to like 37 GBs + the 10 Gigs you should keep free for your computer to run fine that gives you about 27 Gigs to devide as freem space). If you plan on only running OSX then 60 Gigs should be sufficient if your not doing video editing. But if you want to run Bootcamp I'd get at least 80 Gigs (I'd go with 120 but the jump in price from 80 to 120 is huge compared the jump from 60 to 80). This is why i think the Middle CD2 is the best Macbook because you get 80 GB HD with 1 Gig of ram, a faster processor and they throw in your Superdrive from a relatively small jump in price. When looking to make a purchase try to get the cheap upgrades if they will help (Eg. a 80 Gig HD over a 60 gig HD for a small price) and try to stay away from expensive premium upgrades (120 GiG HD for much more money- unless you really need it).
Hope that helps your decision,
Sorry if the grammar/spelling is horrible, I wrote this very quickly and didn't bother with grammar/proof reading.
Good luck,
I'm sure you will be happy with w/e macbook you choose but like i said i recommend a 80GB HD and 1GB ram at least on either generation of MB. I
MacBookWannabe

Bought a refurbished Macbook without operating system. Trying to get an OS installed but all I get is a white screen?? HELP!

I purchased a refurbished Macbook pro without operating system.
This is my first Mac, but have heard they are very simple and much more intuitive than Windows,
I've had the machine for three weeks now, and it's been nothing more than a paperweight!!
A friend said he had his old install disks, which happened to be exactly what google said I needed to start out as: version 10.5
When I boot holding the OPTION button down, I get two options. Windows (with an up arrow below it) and Mac OS x Install Disk 1 (with an up arrow below it).
I can move the mouse, and move the cursor with my arrow keys, to select either Windows or Mac OS install. The problem is - if I select the Mac OS install,
the disk starts up (I can hear it), but it never does anything. I can no longer move the mouse / cursor after selecting it. It will stay for hours like this with no progress.
On the disk itself, it says MAC OS version 10.5. This software is part of a hardware bundle purchase - not be sold separately.
It also says: to start up from Mac OS x, hold down the C key as the computer starts up. When I do that, all I get is a gray screen.
I've also tried the shift key when starting up (supposed to be safe mode?) but same thing - gray screen.
The only way to even eject the disk (scared the heck out of me) is to start up holding the OPTION button.
If I select WINDOWS after using the OPTION button, I get an IBM message:
IBM Secure Data Disposal Utility 2.0
IBM Remote Deployment Manager 4.1
Date and time of execution...7/24/12 18:01:22
Command executed................A:\SCRUB3.EXE /d=all /l=2
Return code...............................0
I assume this is what they used to wipe the hard drive before sending...
Obviously I am Apple-illiterate, but I've spent days going through chat rooms, etc. and came up with nothing.
At this point, I suspect either:
1) The machine is junk and needs to be returned OR
2) The disks are bad and/or can't be used for a clean install
I don't want to waste money buying a brand new OS, only to find out that the machine is bad.
Any thoughts??

That model originally shipped with a special Intel version of Tiger. You should be able to install any retail version of Leopard or later. I would recommend you start with Snow Leopard. Snow Leopard requires a minimum of 1 GB of RAM. If you have 2 GBs of RAM then you could install Lion or Mountain Lion.
You can purchase Snow Leopard from Apple's online store's telesales agents.[1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775.] Ask for a Sales Representative.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
When you receive the DVD:
Drive Preparation
1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
7. When completed quit DU and return to the installer. Complete the Snow Leopard installation.

Refurbished MacBook - send to New York

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