Refused subscription
HI this is elias (cabrowncito) I just noticed that my automatic payment for a 3 month subscription was refused and as a result I've been playing high rates when calling to Mexico, also when making calls from my phone its been using my plan minutes and I wonder if is doing this because I don't have a subscription. And by the way I need to know why my payment was refused and you guys didn't let me know.
atur4kp wrote:
I currently have unlimited india calling plan.
Hello
According to your account you have one Subscription - the Unlimited UK/India Plan - not the Unlimited India Plan. Please clarify. PayPal couldn't process your original order due to the expired credit card. As you have now updated your card you should resubmit your order. If you cancel a Plan which is no longer available or allow it to expire you will lose it permanently.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
Similar Messages
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Payment refused, subscription expiring today
Hello there,
I hope someone can assist me. I currently have unlimited india calling plan. This product was discontinued sometime ago. However i still hold the subscription as i have been holding this subscription for a long time.
However on friday (day before yesterday) my payment for the subscription was refused due to my debit card not valid anymore.
I have spoken to the skype customer service via chat on friday and they advised me to update the card details which i did , and i was told the subscription will be renewed automatically which didnt happened.
I again spoke to the skype customer service yesterday and they advised me the same thing again to update the card details which i did yesterday and i was confirmed the subscription will be renewed within 24 hours, which , when i checked today, didnt happened.
I spoke to the skype agent today again to renew my skype subscription , but agent advised me the same thing as other agents to update the details . I told him that i have already done that twice.
Then he advised me to cancel my subscription and reactivate again. But i dont want to go this way, becoz if i cancel the subscription and then not being to to reactivate i will loose the product even for today.
My skype subscription still says active in the account status. However no payment has been taken yet. and my subscription expires tonight.
Can someone kindly let me know what can i do to retain my subscription? as i dont want to loose it
The thing i have done till now are :
(1) updated my payment details twice
(2) added three source of payment (1 using credit card, another using paypal, and the third using debit card
i was advised by the agent , that the payment system is automated. Can someone let me know when the system will try to take the payment second time. as the first time being refused first time on friday?
OR please someone can advice me a alternate way to retain my subscription?
thanksatur4kp wrote:
I currently have unlimited india calling plan.
Hello
According to your account you have one Subscription - the Unlimited UK/India Plan - not the Unlimited India Plan. Please clarify. PayPal couldn't process your original order due to the expired credit card. As you have now updated your card you should resubmit your order. If you cancel a Plan which is no longer available or allow it to expire you will lose it permanently.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
I received the second email notification, that my subscription payment was refused the second time, probably due to, that the related credit card is no longer exist. For buying Skype Credit I use a new credit card but probably the subscription renewal still remembers to the old card. I tried to change this but I do not have (any more) the subscription listed on my account, probably because it has expired. Any suggestion, what to do?
atur4kp wrote:
I currently have unlimited india calling plan.
Hello
According to your account you have one Subscription - the Unlimited UK/India Plan - not the Unlimited India Plan. Please clarify. PayPal couldn't process your original order due to the expired credit card. As you have now updated your card you should resubmit your order. If you cancel a Plan which is no longer available or allow it to expire you will lose it permanently.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
I refuse to pay for a one year automatic subscription for Cosumer report that was charged to my account today without me noticing. How can I cancel that and get reimbursed now?
PatrickFirst turn off auto-renewing subscriptions:
iTunes Store: Purchasing and managing auto-renewing subscriptions
Getting a refund won't be as simple. For that you will have to contact iTunes Store Support. -
Payment refused, reactivate subscription error, Sk...
Before the end of the subscription I got a message: Unlimited Europe 12 months Status Refused
I thought restore it when finished (I did a few years). When "Unlimited Europe 12 months" expired, I tried to reactivate.
And here the problems started!!!
Wen I click an "Reactivate" write this http://www.pixhost.org/show/2295/16795787_skype-error.jpg
a few times on click and http://www.pixhost.org/show/2295/16795788_skype-error2.jpg
My message to Skype Customer Service:
On your web page is error due to I cannot reactivated Unlimited Europe 12 months subscription. Wen I click an "Reactivate" of "Your Unlimited Europe 12 months subscription has expired.", around writes "An internal error occurred." and "You're not able to purchase this product in your region." (see photos). I live in the EU / Slovakia and in this region I had active Unlimited Europe 12 months (see my purchase history https://secure.skype.com/wallet/account/orders).
Please, can you reactivated / ordered this Unlimited Europe 12 months and make invoice Number, that I can pay?
Thank you.
Tony
Skype Customer Service reply:
Thank you for contacting Skype Customer Service.
We are happy to hear that you would like to extend your Unlimited Europe 12 months subscription on your account. We understand why you are concerned about this. We will be glad to explain this for you.
Tony, if you don’t change your payment details in time and your subscription expires, you have up to 90 days to reactivate it by updating the payment method. By doing this, you can maintain your current subscription settings.
Moving forward, please try to update your credit card details on another browser as well or clear cache your current browser and do the steps again.
If you have used a credit card to buy a subscription, you can change your credit card details as follows:
1. Sign in to your account.
2. Under Account details, click Manage features.
3. On the left panel, click your subscription.
4. Click Settings.
5. On the Subscription Settings page, click Change payment method....
6. To switch to another stored payment method, or Skype Credit, select it from the drop-down list and click the Save button....
Rutty T.
Skype Customer Service
My reply:
Hello Rutty,
I did everything as per your instructions but I can not get to STEP 3
I have not the left panel and "Your Subscription" (see photo http://www.pixhost.org/show/4720/16796846_skype-step-by-step.jpg)
I have tried in Internet Explorer, Mozilla and Opera and always the same (as the pictures).
Where is the mistake? On your web site or in me - between my chair and my computer. I do not know. I am distressed!
Please, can you reactivated / ordered this Unlimited Europe 12 months and make invoice Number, that I can pay? PLEASE!!!!
I wish to pay by bank transfer. OK?
Thank you.
Tony
Skype Customer Service (this is IQ and this helped me):
Thank you for your reply.
We understand that you are experiencing difficulty in renewing your subscription. It is our pleasure to assist you with this, Tony.
We have checked your records and sadly, the Unlimited Europe subscription has been expired. If you wish to continue with this subscription, you have to purchase this subscription again. In this regard, you can now choose to pay directly to the bank.
Just a note, bank transfers takes longer time to be processed compared to other payment methods such as credit cards or PayPal. For more information regarding bank transfers, you may refer to this FAQ: https://support.skype.com/en/faq/FA611/.
Should you have any further questions, please feel free to contact us again. Have a great day, Tony!
Best regards,
Miguel Paolo A.
Skype Customer Service
Joanna_M MOD wrote:
5.How do I extend my subscription?
-Subscriptions are extended automatically until you unsubscribe
-Recurring payment is taken 3 days in advance to avoid payment delays but your subscription minutes are reset based on the initial purchase date and time (GMT timezone). You can check this from your order history if you open order ID: https://secure.skype.com/wallet/account/orders Click on: "Account details" then: "Billing & payments" and locate "Purchase history".
-Purchasing the exact same subscription will not add more minutes to current month, only extends subscription length.
(http://community.skype.com/t5/Rates-and-subscriptions/All-about-subscriptions/td-p/1619493)
When it's so easy why nobody help my?
Hey Skype Customer Service, is someone willing to help?I:
Hello,
you probably do not understand. When I sign in to my account under "Account details" and "Manage features I do not have on the left side panel with "Your Subscription" http://www.pixhost.org/show/4720/16796846_skype-step-by-step.jpg !!!
On Your site is error (see photo http://www.pixhost.org/show/2295/16795787_skype-error.jpg
Thanks.
SCS reply (another "clever" answer):
Thank you for your reply.
We understand that you wish to reactivate the subscription on your account. It is our pleasure to assist you on this matter.
Tony, upon further checking on your account, no worries as your subscription is just suspended simply because there is no enough Skype Credit balance to renew the said subscription. The best option for you right now is to add Skype Credit balance that would be sufficient to renew your subscription.
Should any further issues arise, please feel free to contact us again.
Best regards,
Maila C.
Skype Customer Service
They do not understand that they have an error on the page and that I can not do it!!! -
Skype Unlimited World Subscription Payment Refused
If you have failed to pay due to credit card expiry or any other reason and once Skype has tried to charge you and they fail and cancel your subscription - you can't do anything to renew your subscription - or can you?
I have wasted three days and umpteen hours trying to renew my refused payment cancelled subscription - but no luck. Today I had even a call from their customer service to personally tell me that they can not do anything for me. So thats that.
But most annoying thing is that their own website says this -
"If your credit card expires (or the payment fails for any other reason), we will let you know that the recurring payment failed, and give you time to change your payment method and keep your subscription running.
If you don’t change your payment details in time and your subscription expires, you have up to 90 days to reactivate it by updating the payment method. By doing this, you can maintain your current subscription settings."
Read it yourself -
https://support.skype.com/en/faq/FA1781/how-can-i-pay-for-a-subscription
This is shameful skype - stop treating your customers like this.
Is there any way to reverse their decision - any one? What does consumer laws say about this?No. India is not in the list of countries covered by this subscription.
http://www.skype.com/en/offers/free-unlimited-world-calling-subscription/ -
Refused payment for a monthly subscription I have ...
Hi,
Every month I get an email telling me that my payment has been refused. The problem is that I don't have such subcription. How could I stop that from happening?
Thank youHi Mike,
I've checked your account. I see that you just purchased the subscription this morning. The order is still pending processing, which is why you haven't yet been able to log in an use your subscription. It can take 24-48 hours for a subscription to process fully. Once it does, you'll be able to log in and convert files.
I apologize for the inconvenience.
Best,
Sara -
My iPad refuse to recognize I have a iTune Match subscription.
I tried it through Settings> Music, n also Settings>iTune Store.
Both just refuse to turn on, gives me the blue window n kept telling me to go buy it online.
My iPhone was doing the same thing at first, but has turned it on thru Settings >iTune Store, the iPad won't recognize I already have the subscription.
What to do?!puccigirl wrote:
Now I don't know is there a difference btw the two usernames? Does it mean I have two accounts? Just curious.
No, not necessarily. Probably not.
puccigirl wrote:
Also when I'm on Match, I don't see the playlists I have on the computer! How to get them there?
The playlists should sync automatically unless there are ineligible items in the playlists that are causing them to not show up. In iTunes do the playlists have a plain cloud icon next to them, or is it a cloud with a line through it?
puccigirl wrote:
will the music disappear when I'm traveling since I won't have consistent service or wifi? I want to use the iPad as a travel juke box.
If you have not pre-downloaded music to the device, yes, the music will not play without a network connection. iTunes Match requires a network connection. -
Cannot change payment method on subscription and C...
I am posting the transcript for the 45 minute chat I just suffered through. I simply needed to change my credit card as the old card had been replaced due to a security breach. Others on forums have complained about this issue but this is a stellar example of Skype's poor business and customer service practices. You are now chatting with 'Laarni M'. Laarni M: Hello! Welcome to Skype Live Support! My name is Laarni. Laarni M: If incase we got disconnected, simply click on the Chat Support Link and you will be reconnected to us in no time. Laarni M: https://support.skype.com/support_selection. Laarni M: With that being said, how may I help you? [Removed for privacy]: I need to update my credit card information because the credit card I have on file is expired. The update payment page does not give me the option to enter a new credit card. I started to delete my old card so I could add a new one, but I got an error message saying I must cancel my subscription before removing my credit card. Laarni M: Oh! [Removed for privacy]: I have a subscription already. [Removed for privacy]: I have had it for years. Laarni M: I am sorry to hear that you are having problems with updating your credit card. Laarni M: I will be glad to help you with this. Laarni M: To start with, can I have your Skype name and your name so that I can address you properly? [Removed for privacy]: I have already entered that information to begin this chat. It is required. Laarni M: I understand. [Removed for privacy]: the Skype name is [Removed for privacy] and my first name is [Removed for privacy] Laarni M: I just need to verify it. Laarni M: Thank you, [Removed for privacy]. Laarni M: Nice to meet you. Laarni M: Let me just pull up your account. Laarni M: Anyway how's your day so far? [Removed for privacy]: OK, I have found it. Apparently I am forced to buy Skype credit in order to change my payment to a new method? This is ridicuous. Laarni M: I am now pulling up your account, [Removed for privacy]. Laarni M: Thank you for waiting. Laarni M: Yes, that is correct. In order to change your payment method you need to either wait for your subscription to expire so you can purchase using the new card or you can buy Skype Credit. [Removed for privacy]: Now that I have bought 10.00 of skype credit and added the new payment information that way, it is appearing in my payment settings and I can delete the old card. But again, this is the only way to add a new payment method, which is very wrong. Laarni M: I am sorry if you feel this way, [Removed for privacy]. [Removed for privacy]: Oh, just lovely. I just tried to delete the old card and I have the same error message that "this card is being used to fund your Unlimited US and Canada 12 months. If you want to delete this card you have to cancel your subscription first." Is this some kind of nasty way of forcing me to lose my unlimited subscription? Laarni M: I see. Laarni M: Because the best way to add a new payment details is for you to let the subscription linked to the credit card expire first. Laarni M: After that, you can reactivate your subscrption using the new credit card. Laarni M: That is the best thing that I can recommend, [Removed for privacy]. [Removed for privacy]: I went into change payment settings and changed the payment method to the new card. The page saved and said it had changed the setting. But then I went back in and it had not. It still defaults to the old card. I still get the "cancel subscription" message when I tried to delete the old card again. Laarni M: Yes, [Removed for privacy]. [Removed for privacy]: I can't let it expire or it won't pay for my subscription in August. Anyway the card will not expire. It was replaced due to a security breach at the issuing bank. Laarni M: Because you really need to let your subscription expire first by cancelling it before you update your card. Laarni M: I see. [Removed for privacy]: Why would I want to do that when I probably won't be able to get the same plan? I have had that unlimited plan for years. [Removed for privacy]: I am certainly not cancelling that plan. Laarni M: I understand, [Removed for privacy]. [Removed for privacy]: This is really insane, you know. One should easily be able to update payment information when a card needs to be changed. [Removed for privacy]: I had this same problem last year, but there was a workaround. If you do not know what the current workaround is then please transfer me to a supervisor who does.l Laarni M: I understand, [Removed for privacy]. [Removed for privacy]: I doubt that you do understand. Since the forums indicate this is an ongoing problem, I am forced to assume this situation is intentional and is a way of forcing people to give up older and less expensive plans, and that you are fully aware of that. Laarni M: I am sorry but as much as I want to help you, we can't do anything but to let the subscription expire first by cancelling it before you update the credit card. [Removed for privacy]: I need to speak to a supervisor, please. Laarni M: I am sorry but as of the moment, my supervisor is engaged to a different activity. [Removed for privacy]: I am sorry but that is not the case. That is just what you have been told to say. I can continue to open new chats and waste representative's time for hours, or you can arrange for me to communicate with a supervisor. Laarni M: I am sorry for the inconvenience caused you. info: Your chat transcript will be sent to [Mod edit: Please do not include personal/private information when making a public post. Thanks!] at the end of your chat. Laarni M: I understand that it is really important for you ad upon further checking, we can try this step that may work for you. Laarni M: Do you have another browser aside from the one that you are using right now? [Removed for privacy]: Yes, I do Laarni M: Great! Laarni M: Internet Explorer would be the best. Laarni M: Can you please open it and go the link that I will provide to you? [Removed for privacy]: It is already open, please send the link Laarni M: Alright. [Removed for privacy]: I still do not have the link. Laarni M: Once you click on the link, and click Skype credit, please do not forget to click the change payment method when you buy Skype credit. [Removed for privacy]: I still do not have the link Laarni M: I am sorry for the delay, I am just having a system error as of the moment. Laarni M: But on your end, you can go to the page where you can buy Skype credit. Laarni M: By the way, there are 2 cards saved on your account. Laarni M: May I know the last 4 digit of the card that you want to use? [Removed for privacy]: 1591. And yes, I already explained to you that I bought Skype credit (which I do not need as I have a subscription!!) just to add the new credit card. Laarni M: I see. Laarni M: I can delete first the old credit card saved on our system. [Removed for privacy]: Please do that, but do NOT delete or cancel my subscription when you do this. Laarni M: Alright, [Removed for privacy]. Laarni M: Thank you for patiently waiting, [Removed for privacy]. [Removed for privacy]: I hope that what you are doing is successful. Laarni M: Please hang on, [Removed for privacy] as we are still doing some workaround for this. Laarni M: We are also getting an error doing this. [Removed for privacy]: That is not confidence-inspiring. Laarni M: I am sorry if you feel this way. [Removed for privacy]: I imagine that anyone would feel that way. Laarni M: Thank you for waiting, [Removed for privacy]. Laarni M: Here's what we can do to help you now, [Removed for privacy]. Laarni M: We really need to cancel your subscription so it will cancel the recurring payment. Laarni M: This does not mean that the subscrition will be cancelled. Laarni M: You can still use your subscription until the end of the billing period. Laarni M: So once we cancel your subscription now, you can try to go to the payment settings and update your credit details. Laarni M: Is everything okay? Haven't heard from you in a while. [Removed for privacy]: I am sure that you realize this is unacceptable. I am very surprised that you would suggest this as a solution. As I stated above, I am well aware that this is a method Skype is using to force people to give up better subscriptions. I will not be forced to accept a suboptimal subscription by this method. I am also aware that a supervisor can correct this problem in the system by hand. Please put me in communication with a supervisor. Also--I have ALREADY updated my credit details as I explained above. You or a supervisor simply need to change the subscription payment method to the new card that is already on file. Laarni M: I understand where you are coming from, [Removed for privacy]. Laarni M: But I am trying to help you with giving the best solution for this. [Removed for privacy]: We are going in circles. I have been on this chat for 45 minutes trying to get a simple payment method change that with any other company, I could do by myself online in two minutes. You are not offering me any kind of solution at all. You are insulting my intelligence by claiming that the payment method cannot be replaced. Laarni M: I am sorry if you feel this way, [Removed for privacy]. [Removed for privacy]: Please stop this. The system is clearly set up to block a payment change. A supervisor can override this and that is what I expect you to arrange. Laarni M: But as of the moment, there is no available supervisor. [Removed for privacy]: Please do not tell me things that are not true. [Removed for privacy]: Please connect me with a supervisor. Laarni M: And If I will transfer you to my supervisor, he will give the same information that I provided to you. Laarni M: This is because it is the only workaround for this, [Removed for privacy]. Laarni M: You do not need to worry, cancelling your subscription is just cancelling the recurring payment or auto renewal. [Removed for privacy]: He may, but if he does, he will also be stating something that is not true. It is always possible for a supervisor or manager to make changes in the system. Laarni M: You can still use your subscription until the end of the billing period. [Removed for privacy]: I'm sorry, but in August when the billing period ends, I will receive notification that my subscription has cancelled due to non-payment and that I must choose a new plan. That is what I do not want. Therefore your solution is unacceptable. I have stated this clearly. Laarni M: I am sorry [Removed for privacy], I really want to help you but this is only the work around or soultion that we can do. [Removed for privacy]: Then apparently after 8 years, I will be searching for new phone service. I am very sorry that this is the case. Laarni M: If the auto renewal will cancel, you can still reactivate your subscrition and that time, the new payment method will be use for that subscription. [Removed for privacy]: Do I have your word that I will be allowed to keep the same plan with no changes to my subscription? Laarni M: Yes, [Removed for privacy]. You can still reactivate the same subscription. Laarni M: You do not need to wory about this. [Removed for privacy]: If that is not the case I will be cancelling. And Skype needs to change its payment method practices. This is very poor customer service. I will be going on every forum I can find and posting a poor review of the service. This is a shame since I have been a loyal Skype customer for more than 8 years. I was a customer when Skype was the only internet phone company in business. info: Your chat transcript will be sent to [Mod edit: Please do not include personal/private information when making a public post. Thanks!] at the end of your chat. Laarni M: I am sorry if you feel this way, [Removed for privacy]. Laarni M: Thnak you for being loyal with Skype.
Well, it happened again. This time I'm done with Skype. A ten-year customer, and they've finally worn me down and worn me out. Yes, after 30 minutes of constant escalation, requesting a supervisor, and finally threatening to walk, they offered another annual contract at 6 cents more a year. But at the cost of making me sign up all over again, and after wasting my time both last year and this year. And I am DONE. I will use my remaining Skype credit for the few online teaching video conferences I have to do, but no more subscriptions. Bye, Skype. I would provide adjectives for how horrible your customer service is, but they would all be profane.
Transcription of today's chat:
Close chat
info: at 18:59:56
Please wait for an agent to respond. You are currently '1' in the queue.
info: at 19:01:56
All agents are currently assisting others. Thank you for your patience. An agent will be with you shortly. You are currently '1' in the queue.
info: at 19:01:58
Privacy Statement
You are now chatting with 'Gian C'.
Gian C: at 19:02:11
Hello! Welcome to Skype Live Support! My name is Gian. If incase we got disconnected, simply click on the Chat Support Link and you will be reconnected to us in no time.https://support.skype.com/support_selection .
Gian C: at 19:02:11
With that being said, how may I help you?
Customer: at 19:02:24
I chatted with an agent 2 days ago re: failure to apply my credit card to my subscription. He said it was taken care of and my online account should show the subscription renewed in 24 hours. it is still not renewed.
Gian C: at 19:02:41
I am sorry to know that
Gian C: at 19:02:47
What is your Skype name?
Customer: at 19:03:49
customer
Gian C: at 19:04:04
Thanks
Gian C: at 19:04:08
Let me check the account
Gian C: at 19:05:50
Thank you for patiently waiting
Gian C: at 19:06:07
Is this for the Unlimited Us and Canada?
Customer: at 19:06:13
yes
Gian C: at 19:07:12
I see
Gian C: at 19:07:23
Can you go to this site right now?
Customer: at 19:07:30
i'm there
Gian C: at 19:07:33
http://www.skype.com/en/
Gian C: at 19:07:39
https://www.skype.com/en/rates/?nu=subs-calling
Gian C: at 19:07:49
Look for Unlimites Us and Canada
Customer: at 19:07:58
why?
Gian C: at 19:08:21
Just want to make sure if repurchasing the subscription would be avaialble
Customer: at 19:08:36
I was told last year that it would be available. And two nights ago.
Gian C: at 19:08:36
That is the best work around to get the subscription back using the new card details
Gian C: at 19:08:45
I understand
Gian C: at 19:08:53
Can you please go and check it first
Customer: at 19:08:59
No, thank you. Please just apply my card. This is what happened last year.
Gian C: at 19:09:02
So I can assure the resolutiong
Customer: at 19:09:34
The subscription shows that it expires today. It is on my account. Simply renew it with the card information that is also on my account.
Gian C: at 19:09:40
Can you help me on this to solve your issue please?
Gian C: at 19:09:53
I understand
Customer: at 19:10:02
You have directed me to your sales site to search for the plan I already have all over again. I have no time for this.
Gian C: at 19:10:06
However the time you change the card did not worked on the system
Gian C: at 19:10:15
That is why the renewal did not push trough
Customer: at 19:10:41
It didn't work last year either because the system is a mess. But a rep fixed it last year. If you cannot do this please pass me to a supervisor.
Gian C: at 19:10:59
ok.
Gian C: at 19:11:19
Before we do that, can you please try to check if the subscription is available first.
Customer: at 19:11:40
I do not understand how you expect ME to check if a subscription is available!
Customer: at 19:12:04
The subscription is ON MY ACCOUNT AND SAYS IT NEEDS TO BE RENEWED.
Gian C: at 19:12:09
Basically it is simple
Gian C: at 19:12:10
Go to this website
Gian C: at 19:12:10
https://www.skype.com/en/rates/?nu=subs-calling
Gian C: at 19:12:10
Click on U.S.
Customer: at 19:12:16
Please pass me to a supervisor.
Gian C: at 19:12:20
Then check if US and Canada is part of the list
Gian C: at 19:12:39
Before I pass you to our supervisor
Gian C: at 19:12:47
Let me give you a heads up on your case
Customer: at 19:12:57
it is there for $2.99 per month. I have a locked in annual charge for that subscription for $29.99. Not $36.00.
Gian C: at 19:13:11
I see
Gian C: at 19:13:28
Thanks for the information
Gian C: at 19:13:38
When did you change your card detail? For this subscription?
Customer: at 19:15:08
Last year. At which time the system refused to remove the earlier invalid card and charge the 2nd (correct) one. This year the system allowed me to remove the old card. The rep 2 days ago told me the card was fine. When I looked at the detail this evening, the expiration date was missing, so I filled it in. The rep said NOTHING about this two days ago. Frankly I think Skype is trying to sabotage my re-order to try to force me off of my annual plan and onto a monthly. I will not do it.
Gian C: at 19:15:13
Thanks
Gian C: at 19:15:48
Just to make sure we will be solving this issue, can you please provide me your call back number
Customer: at 19:15:59
You do not need to call me.
Gian C: at 19:16:07
Just incase this chat got disconnected so our supervisor can call you
Customer: at 19:16:19
(###) ###-#### (REDACTED FOR PRIVACY)
Gian C: at 19:16:25
Let me get you our supervisor as you have requested
Gian C: at 19:16:29
Thank you
Customer: at 19:25:17
?hello
Gian C: at 19:27:42
I will get back to you once the Supervisor is ready to take this chat. For a moment
Gian C: at 19:27:50
Sorry to keep you waiting
Gian C: at 19:28:08
Our Supervisor is still engaged with the call
Gian C: at 19:28:10
Anyway
Gian C: at 19:28:20
Here is what we have found out on the subscription
Gian C: at 19:28:41
The renewal has passed already, so we can't renew it manually other than repurchasing the subscription
Gian C: at 19:28:54
Checking the price of the subscription
Customer: at 19:28:59
It has not passed yet. it expires 5/7. Today is 5/6.
Gian C: at 19:29:12
Let me give you a heads up
Gian C: at 19:29:39
Auto-renewal only happens once. And that is 3 days before the subscription expire
Customer: at 19:30:09
I give up. This is done. No subscription. Of any type. And I have been a Skype customer for over 10 years. Goodbye.
Gian C: at 19:30:23
I am sorry if you feel that way
Gian C: at 19:30:34
I am explaining to you all the things you need to know
Gian C: at 19:31:27
But you refused to listen nor cooperate. As much as I wanted you to get your subscription back. However it is within your call if you want to follow my advised to get this resolved quickly
Gian C: at 19:31:47
The new subscription prices is just 30.50USD for 1 year
Gian C: at 19:32:12
It is just few cents higer compare to the old price $29.99
Gian C: at 19:32:37
I hope that won't be a problem for you to get the 12 months subscription for the Unlimited US and Canada.
Customer: at 19:32:51
This is flatly ridiculous. The rep 2 days ago told me this was taken care of. Now you tell me it is not, keep me on chat for 30 minutes, make me look up subscription prices on your OWN website, and then tell me my subscription has expired when it has not. Yet I am the one being called uncooperative.
Gian C: at 19:33:02
If the auto renewal failed because of card used
Customer: at 19:33:05
That is a problem. I will not resubscribe. I don't care that it is only 6 cents a year more.
Gian C: at 19:33:21
Then Repurchasing the same subscription will be best to get it back
Customer: at 19:33:30
That is not why. If Skype did not have the information required I should have received an early email. I got SEVEN EMAILS IN ONE DAY INSTEAD.
Customer: at 19:33:42
The 7th one said the subscription was cancelled.
Gian C: at 19:34:05
That is the notification sent by Skype to tell you that we are still trying to accept the payment
Customer: at 19:34:30
It makes no sense to notify a customer every two hours on a SINGLE day, but not before.
Gian C: at 19:34:33
6 times the sytem try to renew the subscription
Customer: at 19:34:43
Yes. ON the same day. None on any other day.
Gian C: at 19:35:01
If only there is no problem with your card then the subscription should renew without a problem
Customer: at 19:35:10
You expect people who are at work to sign in from their work PC for personal business and renew within 8 hours. Ridiculous.
Gian C: at 19:35:08
Yes correct
Customer: at 19:35:12
I am done.
Gian C: at 19:35:10
As I said
Gian C: at 19:35:30
3 days before the subscription expire is the only day to renew the subscription automatically
Gian C: at 19:35:32
That is how the system works
Customer: at 19:35:34
As I said, the rep 2 days ago told me the card was fine but would take 24 hours for teh change to apply to the syste.
Gian C: at 19:35:37
It is part of the terms of use
Customer: at 19:35:43
Read what I said.
Gian C: at 19:36:01
Yes I already documented this case and I already escalated those previous representative
Gian C: at 19:36:08
For providing you false information
Customer: at 19:36:12
The terms of use don't say you bombard people with emails every 2 hours on a single day.
Customer: at 19:36:44
And then cut them off at the end of the day. When their subscription has not even expired yet. And then tell them it's their own fault their card didn't work. When they were told it was fine.
Gian C: at 19:36:50
The email notification is our way to make sure customer will be notified that they need to renew the subscription to avoid this kind of issue
Customer: at 19:37:07
Then why not send it once a day for six days instead?
Customer: at 19:37:13
that would make a lot more sense!
Gian C: at 19:37:38
Here is the thing Kim the system works that way for 10 years already
Gian C: at 19:38:12
And only few customers are having this kind of issue, common issue was cause by problem with the card associated to the subscription.
Customer: at 19:38:18
See this? this was last year:
Customer: at 19:38:20
http://community.skype.com/t5/Rates-and-subscriptions/Cannot-change-payment-method-on-subscription-a...
Gian C: at 19:38:26
Ok
Customer: at 19:38:45
You'll get an update on that thread, believe me. Which will make it clear why I'm done with Skype.
info: at 19:38:52 -
I am getting desperate trying to cancel by telephone a subscription to the NY Times since it expired on 01-15-13, and I tried to call to cancel and I even called the NY Times and spoke to an agent there that indeed located my subscription but could not help me cancel since I had bought it from iTunes.
He did give me a tel. number for iTunes but he did not vouch that it would help me since it ended up being a technicl support number and the lady I spoke with told me that she could not even tell me where to go to cancel and she of course could not cancel it so back to square 1.
I 'm concerned because my credit card did not have the funds to cover tha $34.99 charge, and escond, I have bought many apps. so far from your partners but now I am told that I will not be able to updare any of them as they offer updatings due to the payment problem on the NY Times although I did not even wish to buy it again from iTunes at all.
I have had an Apple I-phone as you can tell, for many years now and have the 3rd one right now and getting ready for May to come to upgrade to
the latest model, but with this service, I'm inclined to "fuhgetetabout-it" and go to Galaxy, etc., that are begining to sound very atractive as of today.
You tell me what is next and I will lsten, but I do not want to pay $34.99 just to throw my money away. I will be willing to wait till May to finish my contract and move on to the competition if need be, I will not be bullied by a giant company that refuses to give me a tel. number to simply cnacel a subscriptin without wasting so much of my preciious times..
ErnieThese are user-to-user to forums, you are not talking to Apple here.
There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098 -
My copy of Photoshop still does not work properly, and support refuses to help me.
From my previous thread:
I can't actually get photoshop to go into the image editor. The program launches just fine, I can open up any dialogs such as preferences, but when I try to open something or start a new file, nothing happens. No error message either. If I click File -> New, I get the dialog to choose the dimensions, and then if I press OK, nothing happens. Same goes for opening something, if I press File -> Open (or anything similar, such as opening a recent file), I get the dialog to choose a file, and then nothing happens. I can only get it to work on the first launch after a system restart, if I close it and reopen it, there is a chance that it will break and I will have to restart my computer. I have attempted the following to fix it:
-Clear settings
-Reinstall
-Start new administrator profile
None of the above has worked, so I'm not sure what the problem is.
This has been going on since I've purchased it. I have tried many things, including uninstalling every program installed before photoshop (anything that could have possibly caused it to break). This problem even survived a hard drive reformatting, as I had the same issue on my previous OS. It works fine on my macbook, but my Windows 8 computer is the one I prefer to use, and that is the one photoshop doesn't work on. I have called support multiple times, and they kept telling me that they would escalate my problem, but they never actually tried anything new, and eventually they stopped responding to me. I am now on my own from support's help, as they have outright refused to help me. I posted a thread on the photoshop subreddit, and they told me to post here, which shortly after posting it was ignored. I cannot believe that this level of refusing to help can even exist in such a large company, and I'm seriously considering demanding a refund for my entire subscription as this is disregarding a major issue (which I apperently am not the only one, and the others are also being ignored by support). So, as a final attempt of actually fixing this, could someone please see if they know what to do?Welp, here's the dxdiag.
System Information
Time of this report: 1/28/2014, 18:01:51
Machine name: JASON
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.131030-1505)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 10/24/12 13:25:17 Ver: 04.06.05
Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.7GHz
Memory: 16384MB RAM
Available OS Memory: 16344MB RAM
Page File: 6542MB used, 12232MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: The file CM10864.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: NVIDIA GeForce GTX 780 Ti
Manufacturer: NVIDIA
Chip type: GeForce GTX 780 Ti
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_100A&SUBSYS_28833842&REV_A1
Display Memory: 11135 MB
Dedicated Memory: 2963 MB
Shared Memory: 8171 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Dell ST2410(HDMI)
Monitor Model: DELL ST2410
Monitor Id: DELA05D
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.3221 (English)
Driver Version: 9.18.13.3221
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 12/19/2013 13:33:31, 18222008 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-534A-11CF-6757-8E081CC2C435}
Vendor ID: 0x10DE
Device ID: 0x100A
SubSys ID: 0x28833842
Revision ID: 0x00A1
Driver Strong Name: oem3.inf:0f066de3182b453d:Section095:9.18.13.3221:pci\ven_10de&dev_100a
Rank Of Driver: 00DA2001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
DXVA2 Modes: DXVA2_ModeMPEG2_IDCT DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeH264_VLD_NoFGT
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Card name: NVIDIA GeForce GTX 780 Ti
Manufacturer: NVIDIA
Chip type: GeForce GTX 780 Ti
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_100A&SUBSYS_28833842&REV_A1
Display Memory: 11135 MB
Dedicated Memory: 2963 MB
Shared Memory: 8171 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: DELL 1905FP
Monitor Id: DEL400D
Native Mode: 1280 x 1024(p) (60.020Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.3221 (English)
Driver Version: 9.18.13.3221
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 12/19/2013 13:33:31, 18222008 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-534A-11CF-6757-8E081CC2C435}
Vendor ID: 0x10DE
Device ID: 0x100A
SubSys ID: 0x28833842
Revision ID: 0x00A1
Driver Strong Name: oem3.inf:0f066de3182b453d:Section095:9.18.13.3221:pci\ven_10de&dev_100a
Rank Of Driver: 00DA2001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
DXVA2 Modes: DXVA2_ModeMPEG2_IDCT DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeH264_VLD_NoFGT
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Sound Devices
Description: Speakers (USB PnP Sound Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\VID_0D8C&PID_013C&REV_0100&MI_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: CM10864.sys
Driver Version: 7.12.0008.2150 (English)
Driver Attributes: Final Retail
WHQL Logo'd: No
Date and Size: 1/16/2013 17:56:56, 1310720 bytes
Other Files:
Driver Provider: C-Media Inc.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: DELL ST2410-4 (NVIDIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0044&SUBSYS_38422883&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: nvhda64v.sys
Driver Version: 1.03.0030.0001 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/28/2013 06:38:18, 197408 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.03.9600.16384 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/22/2013 04:38:21, 395776 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Speakers (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.03.9600.16384 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/22/2013 04:38:21, 395776 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Sound Capture Devices
Description: Microphone (USB PnP Sound Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: CM10864.sys
Driver Version: 7.12.0008.2150 (English)
Driver Attributes: Final Retail
Date and Size: 1/16/2013 17:56:56, 1310720 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Video Capture Devices
Number of Devices: 0
DirectInput Devices
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Razer Lycosa
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0109
FF Driver: n/a
Device Name: Razer Lycosa
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0109
FF Driver: n/a
Device Name: USB PnP Sound Device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0D8C, 0x013C
FF Driver: n/a
Device Name: Razer Naga
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x002E
FF Driver: n/a
Device Name: Razer Naga
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x002E
FF Driver: n/a
Poll w/ Interrupt: No
USB Devices
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1E26
| Matching Device ID: USB\ROOT_HUB20
| Service: usbhub
| Driver: usbhub.sys, 8/22/2013 05:43:34, 422240 bytes
| Driver: usbd.sys, 8/22/2013 05:43:33, 28000 bytes
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: USB\Class_09
| | Service: usbhub
| | Driver: usbhub.sys, 8/22/2013 05:43:34, 422240 bytes
| | Driver: usbd.sys, 8/22/2013 05:43:33, 28000 bytes
Gameport Devices
PS/2 Devices
+ Razer Lycosa
| Vendor/Product ID: 0x1532, 0x0109
| Matching Device ID: HID\VID_1532&PID_0109&MI_00
| Upper Filters: rzudd
| Service: kbdhid
| Driver: rzudd.sys, 10/16/2013 19:27:10, 143016 bytes
| Driver: kbdhid.sys, 8/22/2013 04:39:13, 32256 bytes
| Driver: kbdclass.sys, 8/22/2013 05:43:45, 58208 bytes
| Driver: WdfCoInstaller01009.dll, 7/13/2009 23:21:12, 1721576 bytes
|
+ Razer Naga
| Vendor/Product ID: 0x1532, 0x002E
| Matching Device ID: HID\VID_1532&PID_002E&MI_01&Col01
| Upper Filters: rzudd
| Service: kbdhid
| Driver: rzudd.sys, 10/16/2013 19:27:10, 143016 bytes
| Driver: kbdhid.sys, 8/22/2013 04:39:13, 32256 bytes
| Driver: kbdclass.sys, 8/22/2013 05:43:45, 58208 bytes
| Driver: WdfCoInstaller01009.dll, 7/13/2009 23:21:12, 1721576 bytes
|
+ Razer Lycosa
| Vendor/Product ID: 0x1532, 0x0109
| Matching Device ID: HID\VID_1532&PID_0109&MI_01
| Upper Filters: rzudd
| Service: mouhid
| Driver: rzudd.sys, 10/16/2013 19:27:10, 143016 bytes
| Driver: mouhid.sys, 8/22/2013 04:39:13, 30208 bytes
| Driver: mouclass.sys, 8/22/2013 05:43:45, 51040 bytes
| Driver: WdfCoInstaller01009.dll, 7/13/2009 23:21:12, 1721576 bytes
|
+ Razer Naga
| Vendor/Product ID: 0x1532, 0x002E
| Matching Device ID: HID\VID_1532&PID_002E&MI_00
| Upper Filters: rzudd
| Service: mouhid
| Driver: rzudd.sys, 10/16/2013 19:27:10, 143016 bytes
| Driver: mouhid.sys, 8/22/2013 04:39:13, 30208 bytes
| Driver: mouclass.sys, 8/22/2013 05:43:45, 51040 bytes
| Driver: WdfCoInstaller01009.dll, 7/13/2009 23:21:12, 1721576 bytes
Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 438.6 GB
Total Space: 953.8 GB
File System: NTFS
Model: ST31000524AS ATA Device
Drive: D:
Free Space: 8.8 GB
Total Space: 465.2 GB
File System: NTFS
Model: WDC WD5000AAKS-65A7B0 ATA Device
Drive: E:
Free Space: 311.8 GB
Total Space: 476.9 GB
File System: NTFS
Model: WDC WD5000AAKS-65A7B0 ATA Device
Drive: F:
Free Space: 948.2 GB
Total Space: 2861.6 GB
File System: NTFS
Model: ST3000DM 001-1CH166 USB Device
Drive: G:
Free Space: 1.5 GB
Total Space: 11.8 GB
File System: NTFS
Model: WDC WD5000AAKS-65A7B0 ATA Device
Drive: J:
Model: ASUS DRW-24B1ST a ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.03.9600.16384 (English), 8/22/2013 01:46:35, 164352 bytes
System Devices
Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0E1A&SUBSYS_28833842&REV_A1\4&2E9A8D61&0&0108
Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 6.03.9600.16384 (English), 8/22/2013 04:38:38, 78336 bytes
Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 3 - 1E14
Device ID: PCI\VEN_8086&DEV_1E14&SUBSYS_50011458&REV_C4\3&11583659&0&E2
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 6.03.9600.16384 (English), 8/22/2013 05:43:32, 285536 bytes
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_A0021458&REV_04\3&11583659&0&D8
Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 6.03.9600.16384 (English), 8/22/2013 04:38:38, 78336 bytes
Name: NVIDIA GeForce GTX 780 Ti
Device ID: PCI\VEN_10DE&DEV_100A&SUBSYS_28833842&REV_A1\4&2E9A8D61&0&0008
Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 9.18.0013.3221 (English), 12/19/2013 13:33:31, 250144 bytes
Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 12/19/2013 13:33:31, 1163176 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_disp.inf_amd64_d2529cd7ff591ce4\NvCplSe tupEng.exe, 1.00.0001.0000 (English), 12/19/2013 13:33:31, 32504072 bytes
Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\Nvd3d9wrap.dll, 9.18.0013.3221 (English), 12/19/2013 13:33:31, 324128 bytes
Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\detoured.dll, 12/19/2013 13:33:31, 13088 bytes
Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\nvdxgiwrap.dll, 9.18.0013.3221 (English), 12/19/2013 13:33:31, 226296 bytes
Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\Nvd3d9wrapx.dll, 9.18.0013.3221 (English), 12/19/2013 13:33:31, 366400 bytes
Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\detoured.dll, 12/19/2013 13:33:31, 13088 bytes
Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\nvdxgiwrapx.dll, 9.18.0013.3221 (English), 12/19/2013 13:33:31, 265960 bytes
Driver: C:\Program Files\NVIDIA Corporation\license.txt, 10/17/2013 17:56:00, 21898 bytes
Driver: C:\Program Files\NVIDIA Corporation\NVSMI\MCU.exe, 1.01.5045.34391 (English), 12/19/2013 13:33:31, 842016 bytes
Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvdebugdump.exe, 6.14.0013.3221 (English), 12/19/2013 13:33:31, 218912 bytes
Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.1.pdf, 12/19/2013 13:33:31, 48843 bytes
Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.exe, 8.17.0013.3221 (English), 12/19/2013 13:33:31, 328480 bytes
Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvml.dll, 8.17.0013.3221 (English), 12/19/2013 13:33:31, 541984 bytes
Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll, 1.00.0000.0000 (English), 12/19/2013 13:33:31, 53024 bytes
Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL64.dll, 1.00.0000.0000 (English), 12/19/2013 13:33:31, 61216 bytes
Driver: C:\WINDOWS\system32\DRIVERS\nvlddmkm.sys, 9.18.0013.3221 (English), 12/19/2013 13:33:31, 12645664 bytes
Driver: C:\WINDOWS\system32\NvFBC64.dll, 6.14.0013.3221 (English), 12/19/2013 13:33:31, 879392 bytes
Driver: C:\WINDOWS\system32\NvIFR64.dll, 6.14.0013.3221 (English), 12/19/2013 13:33:31, 882464 bytes
Driver: C:\WINDOWS\system32\NvIFROpenGL.dll, 12/19/2013 13:33:31, 357152 bytes
Driver: C:\WINDOWS\system32\nvEncodeAPI64.dll, 6.14.0013.3221 (English), 12/19/2013 13:33:31, 479520 bytes
Driver: C:\WINDOWS\system32\nvapi64.dll, 9.18.0013.3221 (English), 12/19/2013 13:33:31, 3071656 bytes
Driver: C:\WINDOWS\system32\nvcompiler.dll, 8.17.0013.3221 (English), 12/19/2013 13:33:31, 25257248 bytes
Driver: C:\WINDOWS\system32\nvcuda.dll, 8.17.0013.3221 (English), 12/19/2013 13:33:31, 11605752 bytes
Driver: C:\WINDOWS\system32\nvcuvenc.dll, 8.17.0013.3221 (English), 12/19/2013 13:33:31, 3125024 bytes
Driver: C:\WINDOWS\system32\nvcuvid.dll, 8.17.0013.3221 (English), 12/19/2013 13:33:31, 3132704 bytes
Driver: C:\WINDOWS\system32\nvd3dumx.dll, 9.18.0013.3221 (English), 12/19/2013 13:33:31, 18222008 bytes
Driver: C:\WINDOWS\system32\nvinfo.pb, 12/19/2013 13:33:31, 23754 bytes
Driver: C:\WINDOWS\system32\nvinitx.dll, 9.18.0013.3221 (English), 12/19/2013 13:33:31, 168616 bytes
Driver: C:\WINDOWS\system32\nvoglshim64.dll, 9.18.0013.3221 (English), 12/19/2013 13:33:31, 317472 bytes
Driver: C:\WINDOWS\system32\nvoglv64.dll, 9.18.0013.3221 (English), 12/19/2013 13:33:31, 30372640 bytes
Driver: C:\WINDOWS\system32\nvopencl.dll, 8.17.0013.3221 (English), 12/19/2013 13:33:31, 11554264 bytes
Driver: C:\WINDOWS\system32\nvumdshimx.dll, 9.18.0013.3221 (English), 12/19/2013 13:33:31, 1436528 bytes
Driver: C:\WINDOWS\system32\nvwgf2umx.dll, 9.18.0013.3221 (English), 12/19/2013 13:33:31, 18310112 bytes
Driver: C:\WINDOWS\SysWow64\NvFBC.dll, 6.14.0013.3221 (English), 12/19/2013 13:33:31, 847648 bytes
Driver: C:\WINDOWS\SysWow64\NvIFR.dll, 6.14.0013.3221 (English), 12/19/2013 13:33:31, 852768 bytes
Driver: C:\WINDOWS\SysWow64\NvIFROpenGL.dll, 12/19/2013 13:33:31, 314656 bytes
Driver: C:\WINDOWS\SysWow64\nvEncodeAPI.dll, 6.14.0013.3221 (English), 12/19/2013 13:33:31, 405280 bytes
Driver: C:\WINDOWS\SysWow64\nvapi.dll, 9.18.0013.3221 (English), 12/19/2013 13:33:31, 2698272 bytes
Driver: C:\WINDOWS\SysWow64\nvcompiler.dll, 8.17.0013.3221 (English), 12/19/2013 13:33:31, 17560352 bytes
Driver: C:\WINDOWS\SysWow64\nvcuda.dll, 8.17.0013.3221 (English), 12/19/2013 13:33:31, 9700224 bytes
Driver: C:\WINDOWS\SysWow64\nvcuvenc.dll, 8.17.0013.3221 (English), 12/19/2013 13:33:31, 2747680 bytes
Driver: C:\WINDOWS\SysWow64\nvcuvid.dll, 8.17.0013.3221 (English), 12/19/2013 13:33:31, 2947872 bytes
Driver: C:\WINDOWS\SysWow64\nvd3dum.dll, 9.18.0013.3221 (English), 12/19/2013 13:33:31, 15230352 bytes
Driver: C:\WINDOWS\SysWow64\nvinit.dll, 9.18.0013.3221 (English), 12/19/2013 13:33:31, 141336 bytes
Driver: C:\WINDOWS\SysWow64\nvoglshim32.dll, 9.18.0013.3221 (English), 12/19/2013 13:33:31, 266984 bytes
Driver: C:\WINDOWS\SysWow64\nvoglv32.dll, 9.18.0013.3221 (English), 12/19/2013 13:33:31, 22960416 bytes
Driver: C:\WINDOWS\SysWow64\nvopencl.dll, 8.17.0013.3221 (English), 12/19/2013 13:33:31, 9657464 bytes
Driver: C:\WINDOWS\SysWow64\nvumdshim.dll, 9.18.0013.3221 (English), 12/19/2013 13:33:31, 1242400 bytes
Driver: C:\WINDOWS\SysWow64\nvwgf2um.dll, 9.18.0013.3221 (English), 12/19/2013 13:33:31, 15877216 bytes
Driver: C:\WINDOWS\system32\nvdispco6433221.dll, 2.00.0037.0004 (English), 12/19/2013 13:33:31, 1884448 bytes
Driver: C:\WINDOWS\system32\nvdispgenco6433221.dll, 2.00.0017.0002 (English), 12/19/2013 13:33:31, 1511712 bytes
Name: Xeon E3-1200/2nd Generation Intel(R) Core(TM) Processor Family PCI Express Root Port - 0101
Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_50001458&REV_09\3&11583659&0&08
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 6.03.9600.16384 (English), 8/22/2013 05:43:32, 285536 bytes
Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_88921458&REV_41\4&214F4B73&0&00E3
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 6.03.9600.16384 (English), 8/22/2013 05:43:32, 285536 bytes
Name: Intel(R) 7 Series/C216 Chipset Family 4 port Serial ATA Storage Controller - 1E00
Device ID: PCI\VEN_8086&DEV_1E00&SUBSYS_B0051458&REV_04\3&11583659&0&FA
Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 6.03.9600.16384 (English), 8/22/2013 05:43:31, 14688 bytes
Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 6.03.9600.16384 (English), 8/22/2013 05:43:32, 48992 bytes
Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 6.03.9600.16384 (English), 8/22/2013 05:43:41, 26464 bytes
Driver: C:\WINDOWS\system32\DRIVERS\ataport.sys, 6.03.9600.16384 (English), 8/22/2013 05:43:41, 199520 bytes
Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_1C3A1458&REV_04\3&11583659&0&B0
Driver: C:\WINDOWS\system32\DRIVERS\HECIx64.sys, 8.01.0000.1263 (English), 7/17/2012 18:12:08, 62784 bytes
Name: Intel(R) Z77 Express Chipset LPC Controller - 1E44
Device ID: PCI\VEN_8086&DEV_1E44&SUBSYS_50011458&REV_04\3&11583659&0&F8
Driver: C:\WINDOWS\system32\DRIVERS\msisadrv.sys, 6.03.9600.16384 (English), 8/22/2013 05:43:49, 17248 bytes
Name: Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_50071458&REV_04\3&11583659&0&A0
Driver: C:\WINDOWS\system32\DRIVERS\UCX01000.SYS, 6.03.9600.16384 (English), 8/22/2013 05:43:33, 189792 bytes
Driver: C:\WINDOWS\system32\DRIVERS\USBXHCI.SYS, 6.03.9600.16459 (English), 11/9/2013 04:55:11, 325464 bytes
Name: Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22
Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_50011458&REV_04\3&11583659&0&FB
Driver: n/a
Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_50011458&REV_C4\3&11583659&0&E3
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 6.03.9600.16384 (English), 8/22/2013 05:43:32, 285536 bytes
Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_50011458&REV_C4\3&11583659&0&E0
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 6.03.9600.16384 (English), 8/22/2013 05:43:32, 285536 bytes
Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_50061458&REV_04\3&11583659&0&E8
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 6.03.9600.16384 (English), 8/22/2013 05:43:33, 89952 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 6.03.9600.16384 (English), 8/22/2013 05:43:34, 439136 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 6.03.9600.16384 (English), 8/22/2013 05:43:34, 422240 bytes
Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_06\4&15D7F9DA&0&00E2
Driver: C:\WINDOWS\system32\DRIVERS\Rt630x64.sys, 8.01.0510.2013 (English), 6/18/2013 07:46:17, 591360 bytes
Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_50061458&REV_04\3&11583659&0&D0
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 6.03.9600.16384 (English), 8/22/2013 05:43:33, 89952 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 6.03.9600.16384 (English), 8/22/2013 05:43:34, 439136 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 6.03.9600.16384 (English), 8/22/2013 05:43:34, 422240 bytes
Name: 2nd Generation Intel(R) Core(TM) Processor Family DRAM Controller - 0100
Device ID: PCI\VEN_8086&DEV_0100&SUBSYS_50001458&REV_09\3&11583659&0&00
Driver: n/a
Name: Intel(R) 7 Series/C216 Chipset Family 2 port Serial ATA Storage Controller - 1E08
Device ID: PCI\VEN_8086&DEV_1E08&SUBSYS_B0021458&REV_04\3&11583659&0&FD
Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 6.03.9600.16384 (English), 8/22/2013 05:43:31, 14688 bytes
Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 6.03.9600.16384 (English), 8/22/2013 05:43:32, 48992 bytes
Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 6.03.9600.16384 (English), 8/22/2013 05:43:41, 26464 bytes
Driver: C:\WINDOWS\system32\DRIVERS\ataport.sys, 6.03.9600.16384 (English), 8/22/2013 05:43:41, 199520 bytes
DirectShow Filters
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.03.9600.16384
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.03.9600.16384
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.03.9600.16384
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.03.9600.16384
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.03.9600.16384
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.03.9600.16384
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.03.9600.16384
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.03.9600.16384
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.03.9600.16384
DV Muxer,0x00400000,0,0,qdv.dll,6.06.9600.16384
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.9600.16384
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.9600.16384
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.9600.16384
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.9600.16384
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.9600.16384
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9477.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.9600.16384
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.9600.16384
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.9600.16384
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.9600.16384
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.9600.16384
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.9600.16384
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.9600.16384
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.9600.16384
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.9600.16384
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,12.00.9600.16384
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.9600.16384
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.9600.16384
DV Splitter,0x00600000,1,2,qdv.dll,6.06.9600.16384
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.9600.16384
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,12.00.9600.16384
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.9600.16384
Video Renderer,0x00800001,1,0,quartz.dll,6.06.9600.16384
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.9600.16384
Line 21 Decoder,0x00600000,1,1,,
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.9600.16384
Video Renderer,0x00400000,1,0,quartz.dll,6.06.9600.16384
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.9600.16384
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.9600.16384
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.03.9600.16384
File writer,0x00200000,1,0,qcap.dll,6.06.9600.16384
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.9600.16384
Overlay Mixer2,0x00200000,1,1,,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,12.00.9600.16384
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.9600.16384
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.9600.16384
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.9600.16384
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.9600.16384
Null Renderer,0x00200000,1,0,qedit.dll,6.06.9600.16384
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.9600.16384
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.03.9600.16384
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.9600.16384
Smart Tee,0x00200000,1,2,qcap.dll,6.06.9600.16384
Overlay Mixer,0x00200000,0,0,,
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.9600.16384
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.9600.16384
Wave Parser,0x00400000,1,1,quartz.dll,6.06.9600.16384
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.9600.16384
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.9600.16384
File stream renderer,0x00400000,1,1,quartz.dll,6.06.9600.16384
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,12.00.9477.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.9600.16384
AVI Mux,0x00200000,1,0,qcap.dll,6.06.9600.16384
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.9600.16384
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.9600.16384
File Source (URL),0x00400000,0,1,quartz.dll,6.06.9600.16384
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.9600.16384
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.03.9600.16384
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.9600.16384
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.9600.16384
WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.03.9600.16384
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.03.9600.16384
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.03.9600.16384
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.03.9600.16384
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.9600.16384
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.9600.16384
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.03.9600.16384
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.03.9600.16384
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.9600.16384
PCM,0x00200000,1,1,quartz.dll,6.06.9600.16384
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.9600.16384
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.9600.16384
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.9600.16384
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.9600.16384
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.9600.16384
Audio Capture Sources:
Microphone (USB PnP Sound Device),0x00200000,0,0,qcap.dll,6.06.9600.16384
PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.9600.16384
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.9600.16384
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.9600.16384
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.9600.16384
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.9600.16384
WDM Streaming Capture Devices:
,0x00000000,0,0,,
USB PnP Sound Device,0x00200000,2,2,ksproxy.ax,6.03.9600.16384
WDM Streaming Rendering Devices:
HD Audio Speaker,0x00200000,1,1,ksproxy.ax,6.03.9600.16384
HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.03.9600.16384
USB PnP Sound Device,0x00200000,2,2,ksproxy.ax,6.03.9600.16384
,0x00000000,0,0,,
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.9600.16384
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.9600.16384
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.9600.16384
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.9600.16384
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.9600.16384
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.9600.16384
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.9600.16384
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.9600.16384
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.9600.16384
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.9600.16384
PTFilter,0x00200000,0,0,EncDec.dll,6.06.9600.16384
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.9600.16384
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.03.9600.16384
Audio Renderers:
Speakers (USB PnP Sound Device),0x00200000,1,0,quartz.dll,6.06.9600.16384
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.9600.16384
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.9600.16384
DirectSound: DELL ST2410-4 (NVIDIA High Definition Audio),0x00200000,1,0,quartz.dll,6.06.9600.16384
DirectSound: Digital Audio (S/PDIF) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.9600.16384
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.9600.16384
DirectSound: Speakers (USB PnP Sound Device),0x00200000,1,0,quartz.dll,6.06.9600.16384
DELL ST2410-4 (NVIDIA High Definition Audio),0x00200000,1,0,quartz.dll,6.06.9600.16384
Digital Audio (S/PDIF) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.9600.16384
Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.9600.16384
Preferred DirectShow Filters
[HKEY_LOCAL_MACHINE\Software\Microsoft\DirectShow\Preferred]
<media subtype GUID>, [<filter friendly name>, ]<filter CLSID>
MEDIASUBTYPE_WMAUDIO_LOSSLESS, WMAudio Decoder DMO, CLSID_CWMADecMediaObject
MEDIASUBTYPE_MPG4, Mpeg4 Decoder DMO, CLSID_CMpeg4DecMediaObject
WMMEDIASUBTYPE_WMSP2, WMSpeech Decoder DMO, CLSID_CWMSPDecMediaObject
MEDIASUBTYPE_WVC1, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject
{64687664-0000-0010-8000-00AA00389B71}, DV Video Decoder, CLSID_DVVideoCodec
MEDIASUBTYPE_h264, Microsoft DTV-DVD Video Decoder, CLSID_CMPEG2VidDecoderDS
MEDIASUBTYPE_MPEG1AudioPayload, MPEG Audio Decoder, CLSID_CMpegAudioCodec
{78766964-0000-0010-8000-00AA00389B71}, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
MEDIASUBTYPE_WMAUDIO3, WMAudio Decoder DMO, CLSID_CWMADecMediaObject
MEDIASUBTYPE_WMV2, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_MPEG2_AUDIO, Microsoft DTV-DVD Audio Decoder, CLSID_CMPEG2AudDecoderDS
{64697678-0000-0010-8000-00AA00389B71}, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
WMMEDIASUBTYPE_MP3, MP3 Decoder DMO, CLSID_CMP3DecMediaObject
MEDIASUBTYPE_mp42, Mpeg4 Decoder DMO, CLSID_CMpeg4DecMediaObject
MEDIASUBTYPE_MSS1, WMV Screen decoder DMO, CLSID_CMSSCDecMediaObject
MEDIASUBTYPE_WVP2, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_WMV1, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_WMVP, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_WMV3, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_WMVR, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_MJPG, MJPEG Decompressor, CLSID_MjpegDec
MEDIASUBTYPE_mp43, Mpeg43 Decoder DMO, CLSID_CMpeg43DecMediaObject
MEDIASUBTYPE_MSS2, WMV Screen decoder DMO, CLSID_CMSSCDecMediaObject
{64737664-0000-0010-8000-00AA00389B71}, DV Video Decoder, CLSID_DVVideoCodec
WMMEDIASUBTYPE_WMAudioV8, WMAudio Decoder DMO, CLSID_CWMADecMediaObject
{44495658-0000-0010-8000-00AA00389B71}, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
WMMEDIASUBTYPE_WMSP1, WMSpeech Decoder DMO, CLSID_CWMSPDecMediaObject
MEDIASUBTYPE_RAW_AAC1, Microsoft DTV-DVD Audio Decoder, CLSID_CMPEG2AudDecoderDS
{6C737664-0000-0010-8000-00AA00389B71}, DV Video Decoder, CLSID_DVVideoCodec
MEDIASUBTYPE_MP43, Mpeg43 Decoder DMO, CLSID_CMpeg43DecMediaObject
MEDIASUBTYPE_MPEG1Payload, MPEG Video Decoder, CLSID_CMpegVideoCodec
MEDIASUBTYPE_AVC1, Microsoft DTV-DVD Video Decoder, CLSID_CMPEG2VidDecoderDS
{20637664-0000-0010-8000-00AA00389B71}, DV Video Decoder, CLSID_DVVideoCodec
{58564944-0000-0010-8000-00AA00389B71}, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
MEDIASUBTYPE_MP42, Mpeg4 Decoder DMO, CLSID_CMpeg4DecMediaObject
MEDIASUBTYPE_MPEG_ADTS_AAC, Microsoft DTV-DVD Audio Decoder, CLSID_CMPEG2AudDecoderDS
MEDIASUBTYPE_mpg4, Mpeg4 Decoder DMO, CLSID_CMpeg4DecMediaObject
MEDIASUBTYPE_M4S2, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
MEDIASUBTYPE_m4s2, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
MEDIASUBTYPE_MP4S, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
MEDIASUBTYPE_mp4s, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
MEDIASUBTYPE_MPEG1Packet, MPEG Video Decoder, CLSID_CMpegVideoCodec
{5634504D-0000-0010-8000-00AA00389B71}, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
{7634706D-0000-0010-8000-00AA00389B71}, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
MEDIASUBTYPE_H264, Microsoft DTV-DVD Video Decoder, CLSID_CMPEG2VidDecoderDS
MEDIASUBTYPE_MPEG2_VIDEO, Microsoft DTV-DVD Video Decoder, CLSID_CMPEG2VidDecoderDS
MEDIASUBTYPE_WMVA, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_MSAUDIO1, WMAudio Decoder DMO, CLSID_CWMADecMediaObject
MEDIASUBTYPE_DVD_LPCM_AUDIO, Microsoft DTV-DVD Audio Decoder, CLSID_CMPEG2AudDecoderDS
MEDIASUBTYPE_MPEG_LOAS, Microsoft DTV-DVD Audio Decoder, CLSID_CMPEG2AudDecoderDS
Media Foundation Transforms
--------------- -
I want to change my region and everytime it says my itunes match subscription is active. I disabled the auto renewal without any success!! I even called apple support that promised me to call within 2 hours, that was 10 days ago!! Any help??
Hi Roger
Thank you for your reply.
My original feed is: http://casa-egypt.com/feed/
However, because I modified the feed http://feeds.feedburner.com/imananddinasbroadcast and nothing changed, I redirected it to another feed and then I deleted this feed.
Is there any way to change the feed in itunes? The only feed I have now is http://feeds.feedburner.com/CasaEgyptStation
I tried to restore the feed http://feeds.feedburner.com/imananddinasbroadcast but feedburner refused.
I know that I missed things up but I still have hope in working things out.
Thanks is advance.
Dina
Message was edited by: dinadik -
My online number (part of my subscription) isn't a...
Yesterday or something earlier, my recurring subscription has been cancelled because of payment refused. My online number has been immediately deactivated as is shown in Skype number tab. Reactivate link redirect me into payment form, but this number is a part of subscription ! Subscription is still valid !
Hi,
Did you buy PSE 7 as a download or as a set of discs?
PSE 9 was available in 2011 so I suspect you might have the disc set as I doubt Adobe would be selling older versions.
I believe that in the days of PSE 7, the download version and disc version had a different range of serial numbers and the two could not be interchanged.
If your serial number is for a disc version, then you need the installation discs to install it on your new system.
Brian -
Subscription Not posted to my account since Jan 15
Hello. I paid for skype credit in January however I have not recieved my credits as I have been unable to make calls. I need this dont immediately please. I paid for 3 months. This has also been a recurring problem.
Accountcredit12 wrote:
I paid for skype credit in January however I have not recieved my credits as I have been unable to make calls.
Hello,
Actually you didn't. On January 18th 2015 your Online Number, 3 month subscription was renewed. On January 2nd 2015 you submitted a payment request to fund an Unlimited US & Canada 3 months Subscription which was refused. You have not purchased any Skype Credit.
To be able to make calls you need either a Calling Subscription or Credit and you don't have either at present. [You can't call from an Online Number. Those are for receiving inbound calls].
Buy Skype credit Skype subscription
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
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Subscription covered by promotion - payment still ...
Hello,
I have a skype premium account which is due to expire in July 2015, and it's covered by a promotion which I recieved when I purchased microsoft office.
Payment is trying to be taken for the premium account, even though it's already coverd. Additional complexity in the fact the card I have registered is no longer in use and I am recieving emails about payment being refused even though the subscription is active until next year.
Any advice is greatly appreciated.
Many thanks for your time.
CatinyHi Catiny and welcome to the Skype Community,
Your existing Premium subscription for group video calling was converted into a Unlimited World subscription for the same price when Skype group video calling became a free feature in April 2014. See here for details:
https://support.skype.com/en/faq/FA34454/what-s-new-with-group-video-calling
In your case this date was pushed out a few months as before April you redeemed the Premium voucher with office. If you are not interested in keeping the Unlimited World calling subscription for a lower price please cancel it by following the instructions here: https://support.skype.com/en/faq/FA1881/how-do-i-cancel-my-subscription
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