Refuses to update with USB

Hello,
I'm a lifelong WP user, and only had my Z3 compact for about 3 weeks. PC Companion now keeps telling me to update the software (I think it is the 23.1.A.1.28 update, as it is currently on 23.1.A.0.726). Anyway, when it gets to the 'preparing your phone' the phone shuts down, and then the instruction is plug in the USB while holding the volume down button.
Nothing happens when I do that.
When I unplug it, the phone won't turn on again - I have to hold the power button down for about 10 seconds before it will turn on.
The only thing that happens when I plug in the USB while holding the volume down button is the notification light flashes from red to green very quickly.
Does anyone know what is happening here?
Thanks
Solved!
Go to Solution.

@TheDukeofPrunes
I've experienced this before
Restart the computer > disable both any antivirus and/or firewall > run PCC > try again, if that doesn't work then > try a different cable and/or usb port. 
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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