Refusing to update my card " contact itunes support" ??
Refusing to update my card " contact itunes support" ??
This has worked fro others:
3194-How do I reset the hosts file back to the default?
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Cannot buy credit using credit card contact iTunes support
Playing Pharohs way run out of credit cannot make purchase with my credit card contact iTunes support to complete transaction.
Contact Apple for assistance by going to https://expresslane.apple.com ; click ‘iTunes', and then 'iTunes Store', then 'Purchases, Billing & Redemption'.
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I'm having problem with my itune and App Store on my iPad, I can't update or purchase and app unless I enter my credit information. But when I did I keep me telling me to contact iTunes support. So I tried other credit card is happen the same thing, so without entering card I won't to able to download or update any app. I'm really confuse please advice on this. Thanks.
You will need to contact iTunes support and ask them why you are getting the message and how to resolve it, which you can do via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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HT1918 I updated my credit card info and it tells me I need to contact iTunes support ?
I updated my credit card info and I get a contact iTunes support message to finish transaction
You need to do as requested and Contact iTunes Customer Service...
Use this Link > Apple Support iTunes Store Contact -
When updating credit card info I get message to contact iTunes support
When I try to update credit card I get a message that says to contact iTunes support. I'm not able to make purchase unless I use a iTunes card. I would like to be able to use my credit card. I read somewhere that it could be that my account is locked.
If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Answer the question above.
These are user-to-user forums, you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
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I guess I have more then one Apple ID accounts and I own a little money on both and I am willing to pay and when I try to update and put my new payment method in my iPhone it tells me I need to contact iTunes support, the apple id I'm useing now is xxxxxxx and I know that I had one with xxxxxxx but apple won't let me use that one anymore it just say account nolonger promitted. Please help
<Edited By Host>Have you contacted iTunes support ? If not then you can do so via this page (these are user-to-user forums, and I've asked the hosts to remove your email addresses from your post) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Ok so my app store app has 23 at the top which means to update my apps but when i press update and type in my pass word it starts to update but then this message poped up saying " we have a problem with your billing info." so i press continue and i type in the billing info and then it says to contact itunes support for this transaction and so when i call the guy on itunes support he answered and he told me to get online so i did and now i dont know what to do..? all i need is to updat my apps and it wont let me ! This is so aggravating! HELP
I would suggest contacting itunes support as it tells you to do.
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For a week now I've not been able to change my billing address or information OR change the credit card I wish to use on itunes. I've tried resetting the cache and warning messages, restarting my machine, and contacting itunes support. This is rediculous. I recieved an e-mail 4 days later saying that I couldn't use that credit card? The funny thing is, I have another account that can... So why can't I change it on this account? This is my main account and I want to use my main credit card. So finally they just deleted my old credit card information. This is fine, but I still can't add a credit card or even just change my billing information. This is absolutely ********. How hard is it to have your customers edit form information and store it in your database? Seriously, I'm so upset right now. Apple is known for being user friendly, how is this user friendly? I can't change my own billing information? I also feel like I'm one of the only people in my group of friends that actually pays for all of their music/movies, but now I can't even do that? This is so upsetting. Apple, I'm so disappointed in you.
Ok, so I finally got help on this issue. Basically, I had tried to edit my credit card information, and it secretly locked my account. After finally getting a hold of a representative through the chat service on the support site, I was able to get this fixed. I had been previously helped by someone through e-mail, but that was a complete waste of time. Go for the chat service, it's a million times better. They were able to release the secret block on my account...from trying to change my own information so that I could change it and be on my way. Anyway, I hope this helps.
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Why? I can't use my Visa card? For assistance, contact iTunes Support at~~~
Hi
I just want to ask why? my Visa Card can't use ??? FB to my Emil please.......
<Edited by Host>You should do as they ask; contact iTunes support. Some visa cards are not acceptable if they are debit cards, for instance. But iTunes support will tell you exactly why.
Incidentally, I have asked the hosts to remove your email address; it's not good policy to publish it, it could encourage spam at best and scams at worst. -
Dear, Apple Support it says that when i am getting the credit card details on my iPhone 5s.....it always says that when i click continue please contact iTunes support to complete this transaction!!
Use the link below to contact iTunes support.
https://ssl.apple.com/emea/support/itunes/contact.html -
TS3297 Cant get my credit card to go through keeps saying contact iTunes support
I can not use iTunes or App Store it says need to add credit card i have added my credit card and it won't take it so now i cant download anything i know my credit card is good and i use to have the same card on it
Ridincurly wrote:
I have tried to contact iTunes support and still no luck because there is no live person to talk to
Live people answer the e-mail and express lane.
Click Support at the top of the page, then click the link under contact us.
There is NO PHONE SUPPORT. -
It's saying to contact iTunes support to complete transaction when I update my billing info. The info is correct & the payment method is good. Why is it saying that? And I tried contacting support but there's no phone # just email.
We are just fellow users on here, the only wayt o know the actual reason is to contact iTunes support : http://www.apple.com/support/itunes/contact/
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wow wrote that in the wrong place. First time using this forum thing. Question is still the same. I don't think I'm looking in the right place. It says, "Please contact iTunes support to complete this transaction". The reason it came up is because I added a credit card to my account. Do I have to just reset my password completely and all my security info and re-enter it?
Have you considered doing exatly what it says and contacting itunes support?
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I just fill in my credit card to purchase in games but always pls contact itune support, i try to but its hard to change my cc data in it,pls help me,tks
When you get the message to contact iTunes support, that is what you have to do. There is nobody here that can help you, as it must be some issue with your account or credit card that only an Apple employee can help you with.
Do as instructed in the message and contact iTunes Support. You can start here. Change to your own country if needed by tapping on the link in the upper right corner of this website.
http://www.apple.com/emea/support/itunes/contact.html
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