Reg: CLP Auto-Detect Status in customized Toolarea

hi all,
i've config'd clp, rtc and using the chat facility without any problems, i mean i can see online whn i set to auto-detect status. but i've problems whn i'm doing the same in customized toolarea(par). it takes me to offline whn i do auto-detect status in customized toolarea, so i can't use chatting now..
wt cud be the problem & how i solve it?
thanks,
JB

Hi
Browse through following path System Administration--> System Configuration-> Knowledge Management -> Content Management-> Global Services--> Availability Status Service
tick Active and
In Default Availability Status setting: [select]Auto-Detect Status.
Regards,
Akshit Patel

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