Reg Error in Workflow - SAP HR Triggers

Question

Dear Experts,
We have SAP HR triggers as per our requirement. Whenever new employee gets created in SAP HR, in CUP - HR triggers.
When we see it in process log, it shows the request in process. It gives below information. Please check
2011-07-27 12:14:36,208 [Thread-6186] ERROR com.virsa.ae.workflow.bo.WorkFlowRequestCreateHelper : determineInitiator() :   : More than one Initiator found : [HRTRIGGER_NEWHIRE, CHANGE_ACCOUNT, NEW_ACCOUNT], for the attributes : {Request Type=NEW_HIRE, EGROUP=S3, Action of Role=ADD, Priority=HIGH, Application=[GSPCLNT500], Role=Z:ALL_COMMON}
2011-07-27 12:14:36,213 [Thread-6186] ERROR  Error Multiple Initiators : [HRTRIGGER_NEWHIRE, CHANGE_ACCOUNT, NEW_ACCOUNT] found for attributes : {Request Type=NEW_HIRE, EGROUP=S3, Action of Role=ADD, Priority=HIGH, Application=[GSPCLNT500], Role=Z:ALL_COMMON}
com.virsa.ae.workflow.MultipleInitiatorFoundException: Multiple Initiators : [HRTRIGGER_NEWHIRE, CHANGE_ACCOUNT, NEW_ACCOUNT] found for attributes : {Request Type=NEW_HIRE, EGROUP=S3, Action of Role=ADD, Priority=HIGH, Application=[GSPCLNT500], Role=Z:ALL_COMMON}
Due to above error it does not appear in the inbox of approver.
Please guide me on above issue. How to rectify the same.
Rgds,
Saurabh

Answer 1

Hi Saurabh,
The issue is due to a conflict with the intiators. I recommend to check the [HR Triggers Configuration Guide|http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/b050c6bf-f8f4-2b10-67aa-95573e611ee4?quicklink=index&overridelayout=true] to configure the HR Triggers correctly.
Regards,
Raghu