Reg:Outbound Queues are strucked in CRM

Hi All,
         After Extracting Data from CRM source system,the rercords are still displaying in the outbound queues of the CRM Source system.what might be the issue?In outbound queues the status is NOSEND or is it maintaining one more copy of the records.what happens manually if the queues are  deleted.if any queues are deleted the posting to BI  is stopped.If any data is missed by deleting the queues ,shall we recover the data back.what are the steps to schedule the those jobs in BI.
Thanks & Regards,
MD.Kalim.

Hello,
I would check the customizing in SPRO. It seems that your System is customized to distribute billing numbers.
My guess is
Customer Relationship Management
Billing
Country-Specific Functions
Official Document Numbering
Transfer Official Document Numbers to Accounting Documents
Check whether there is an entry somewhere there forcing the System to behave the way it does.
Lutz

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