Reg : to check the workflow wheather the PO reached to agent inbox or not

Hi Gurus
I am having one issue that my my agent is saying he is not receiving the PO in to his inbox.
where as it is clearly showing in Workflow log that the PO is lying with him,
So i whant to know how to check whether it has reached  to agent inbox and i want to fine the time and date when it went to him
Pls sugget me on this
Thanks in advance
Regards
Suresh

Those details...you can view in that log itself...
Probably you can use this FM to view that user's inbox and you can send this screen shot of FM to them
RH_LOCAL_INBOX_GET
Jus  give the user id and language..
Edited by: Swaminathan PJ on Dec 23, 2009 12:13 PM

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