Regarding Agent Rule GRAC_REQ_MITIG_MONITOR_AGENT

Can anyone help me in determining if i can make use of agent rule GRAC_REQ_MITIG_MONITOR_AGENT to look for the approver at mitigation monitor stage under process ID SAP_GRAC_ACCESS_REQUEST_HR ??
SAP has suggested that this agent rule is only specific to process ID SAP_GRAC_ACCESS_REQUEST.. but when i checked in MSMP workflow process ID list, it is very much present in Step 2 - Maintain rules ....
Also kindly guide me with the steps i should follw to create custom agent rule for the same ....

Hello,
This is because agents, rules etc are tagged to "Process Type". Both process IDs SAP_GRAC_ACCESS_REQUEST and SAP_GRAC_ACCESS_REQUEST_HR belong to the same Process Type SAP_GRAC_AR. Thus, the agents that are available for one ideally should be available for the other too. This is not true for other processes as the process type there are different.
For BRFplus agent rule look at the document below, by Madhu Babu :
BRF+ Agent Rule based on Role Functional Area field using TABLE OPERATION and LOOP
Regards,
Sammukh

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