Regarding Alert Recipients

Dear all,
I have implemented Alerts in landscape and working fine. Now the requirement is
1) Operations team should receive alerts related to certain interface errors only
2) MDM team should receive alerts related to MDM Interface errors only
3) OTC team should receive alert emails to OTC related Interface errors only
As far as i know, we have to create separate alert categories for each and every interface to define recipients related to particular interface.
Is there any other way apart from this??
Regards
Edited by: Bhavana Ch on Feb 28, 2011 6:51 PM

As far as i know, there is no way to identify the team by group of Interfaces. We can only identify Interface by interface
The alert category which you created should have the team as receipients. You can configure that by any of the following ways-
1. Create a group mail Id for the team and give it in fixed recepients.
2. Use 'Subscription by authorization' and the team should subscribe only for alert category meant for them.
The alert rules which you create in RWB - 'Alert Configuration' should have the correct filtering criteria.
For example, the alert rules for MDM errors should use the Alert category created for MDM errors so that only users who subscribed/configured for that alert category will receive the alerts.

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