Regarding BIS Service in INDIA

TO WHOM SO EVER IT MAY CONSERN
Sir / Ma'am,
My Name Is Jay Mehta(India) and I'm using BB since 3 years.I'm using Curve 9360.
Now BBM Introduce in iOS and Android they are using this serevice on internet they don't have to pay any BIS cost.
One of the store delear to told me that in BB OS 10 you can use all feature on internet you dont need BIS service.
So my point is how long we have to pay 400 INR.?
So is Blackberry(RIM) will launch any update for OS 7 user? So they can use all service in internet cost? Or they will reduce BIS cost?
Awaiting for your reply,
Regards,
Jay Mehta

Hi and Welcome to the Community!
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Hopefully, this information will be of use to you.
ALL pricing is a matter for the local carriers to set...BB does not force any pricing models onto the carriers, they decide for themselves what they will charge. In some markets, BIS has never cost more than a non-BIS data plan. In other markets, it has always commanded a premium price. Each market is different, and controlled not by BB, but by the local carriers.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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<Personal Information Edited by Host>

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I am hoping someone can fill me in with the general info needed to activate BIS service.
I just moved to shanghai and went to get my BB activated with a service plan. I was told to get a sim with a data plan first then sign up the BIS service online. I did what I was told but after 3 hours (that's how long they said it would take to work), it wasn't activated with BIS. I called CS. They said they already did what they were supposed to do, which was to activate APN. The only reason they could think of was that my IMSI# wasn't provided to the BIS group. Long story short, I got the ImSI, called BIS group and provided the info. After they fiddle around with it, they said it should work...obviously, it doesn't! They asked me to call CS again to double check if ApN was activated and it is.
Now they are investigating as to why it isn't working. I don't think thy have the slightest idea why it doesn't. I want to use my BB so if you guys have any suggestion, I would greatly appreciate it!
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shogun308 wrote:
My unit is not being sold in china at the moment. I will worry about that later once I can get on BIS.
That's actually my point. If the carrier does not directly support the specific model number of BB, then their system may not deliver to the BB the required Service Books in order for BIS to function. I have no way to know if your new carrier falls into this category or not.
shogun308 wrote:
I used a PayGo plan while I was in hong kong. last I checked in hong kong, BIS wasn't active since I only purchased 1 mth of BIS service. However, the sim card/account still had credits on it so I could make phone calls. Would that be a problem? If so, how do I unregister it? Is this something I could do personally via RIM website or RIM tech support? Or is it something china Unicom can handle.
If this is causal (I cannot know for sure), then the place to accomplish the un-registring is the carrier that has it registered. RIM can do nothing since the carrier controls their own systems.
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3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BIS service in China

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I have a BB Curve 8900 and I have BIS service on it. I have friends and colleagues who have BES service on their BB Bold 9700. Company IT Policy restricts them from adding me on their BBM. They receive my invite and accept it but it goes into the void. I am also able to send them PIN msgs and they receive it but they can not reply to them.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Hey guys,
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Hussein Ayash
Solved!
Go to Solution.

Lunabel wrote:
Ok but will BBM still work without BIS?
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Lunabel wrote:
Also my Carrier tells me that i do have a unlimited data plan, but its my fault that i get charged because they say that i use APN and i bypass their blackberry network.
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Also if i use a incorrect APN, i stop having internet.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Currently i am using BB 8520 curve and using Airtel BIS services. I want to know whether these BIS will work on my new Z10 and if not then what is the option.
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Hi and Welcome to the Community!
BIS is no longer required for email functionality, though there is some debate as to if BBM requires BIS or not (I think not, and that BIS is entirely eliminated, but the carrier must still provision things correctly for BBM to function). BlackBerry has implemented ActiveSync for email, and it no longer uses BIS as the interface between the email server and the device. The device no directly interacts with the email server via ActiveSync. I do not know what security exists...I believe that if you have BES, higher security may well be usable (likely server set, and requiring BES10).
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Regarding BIS Service in INDIA

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