REGARDING CARTRIDGE ( HP 2520 ALL in One PSC and XP )

Dear sir,
I have purchased a new HP 2520 All in one PSC on Dec. 02 2013. On dated 08-01-2014 blank pages comes out of print put or copy or both.
I directly contact to 1800-425-7737 which is pasted on the printer. I told them that in the both cartridge showing signs one is 3/4 and other is 1/4. They give me so many guides and tips and finally 2 test page comes out. They asks so many questions regarding the test page prints and finally advice not to worry
They told me not to worry and advice me to go to Customer service center (DELHI -- Jabil Global Service, C-4, Second Floor, Ring Road , Rajouri Garden, New Delhi-110027) with my original bill copy, both test page and complaint no. and cartridge for replacement.
ON 09-01-14 I reached there and they take my sign on the cartridge and rcvd. the documents. After a few minutes the person who handle the matter comes out and told me that cartridge was empty and come back with a rejection form.
I am not signed the paper and came out.
Now Sir, please let me know how can we believe on the service of the HP and why because some other companies who takes the HP service creating disbelief to customers.
Please help me in this regard and please send one direct customer support engineer to my place.
I am sending you all the reports and original bill for your verification as attachment.
please do as soon as possible so that my works are pending.
My complain no was[Personal Information Removed]
With Best Regards and Beliefs
[Personal Information Removed]

I have forwarded your post to the right people for their review. You should hear back from someone shortly via Private Message on this forum.
OrnahP
HP Support Forums Moderator
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REGARDING CARTRIDGE ( HP 2520 ALL in One PSC and XP )

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