Regarding CRM EIC where i am unable to display HCM processes in IC Appl

Hello Colleagues,
I am working on CRM_EIC.
There is an issue where i am unable to display HCM Processes in the IC application.
I have launched the application from CRM system thru the t-code "WUI", and selected the business role "IC_EIC_AGENT".
Given the pernr and confirmed and in "service request" in "Business Context"tab, selected "HCM Process" and click on New,
it connects to the ERP system for the HR processes data , it doesn't display the list of processes.
CRM System:QOM/508
ERP system: QV5/004
Can you please help regarding the above issue.
Thanks in advance.
Kind Regards,
Gayathri.

Hi Vinod,
Thanks much for the response. I had not looked at the sap note earlier on, saw it after your reply.
However, we are not using IE7.0 yet. I would like to mention here that independent of the portal, when I launch the CRM IC Webclient on any browser, it appears well and good, but when launched from within Enterprise Portal, page appears minus the toolbar. Do you have any idea/pointers on the same. However I plan to get the notes correction done and would like to thank you for an useful answer.
Pls do let me know if there is anything missing on EP 7.0 or CRM 2007 that needs to be done additionally.
Thanks and regards,
Anupama

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Message was edited by: a brody
Message was edited by: a brody

Regarding CRM EIC where i am unable to display HCM processes in IC Appl

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