Regarding Crystal Reports 2013 SP1/SP3 runtime distribution clafrifications

Hi,
We are in process of migrating exsisting Crystal Reports from CR 2008 SP4 to CR 2013 SP1/SP3.
Iam unable to find the corresponding msms for the same for runtime distribution (to install on end user Boxs).
Can see latest as v.13.0.13.1597 (_http://scn.sap.com/docs/DOC-7824)
Please help out link where I can download msi (or msms) for Crystal Reports 2013 SP1/SP3 runtimes that need to be deployed on user PCs.
Also need advise
( i ) Can we install both runtimes (CR 2008 SP4 and CR 2013 SP1) on user PC at same time?
( ii ) We have already deployed CR 2008 SP4 runtimes on user PCs, is that sufficient? or do we need to install any other runtime?
( iii ) Will CR 2013 SP1 support old CR 2008 SP4 ?
Thanks & Regards,
Rajeshwar Rao

Crystal 2013 does not come with the SDK, instead you have to download Crystal for Visual Studio AND update your code to use it. You can't just install one of the .msi files or the .msm file (which are all available at the link you show above) and expect it to work with existing code.
-Dell

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Crystal report 2013 and SAP BO XI R2

Hi Everyone,
I have a question regarding Crystal report 2013 backward compatibility.
Say I use CR2013 to view, modify, and save my CR reports on XI R2.
Is that possible? Is it view-only function that I can use?
Correct me if I asked the question the wrong way.

You won't be able to connect to the XI R2 repository from the CR 2013 designer.
You should this error message:
Error: "Access denied. You cannot log on to an older version of the CMS.
There's also an SAP Note on this.
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Crystal Reports 2013 SP3 crashing

Hello,
We installed Crystal Reports 2013 SP3 to all developers and they have been noticing that Crystal is crashing.
It basically crashes on different scenarios and Crystal freezes and shows the error Crystal Stopped Working.
I have gathered different scenarios like:
1. Report was open, doing nothing when getting error crystal stopped working.
2. Report was open, re-titled a column, saved the file click on refresh button to re-run query with same parameters and got the same error
3. Open the report set parameters for the past month to run it and get error not responding.
We have re-installed Crystal on different computers and the same issue persist, even in Citrix we have noticed this as well.
Has anybody seen this behavior and found any solution for this?
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Daniel

Hello,
I got new logs, but shows exactly the same as before. The same error lines
But It failed few minutes ago, around 3.10pm and as you see the log the error show at 1.45, so I'm not sure if it's related to database issue.
I'm checking the database logs and show the same error message coming from multiple desktops (which we believe are all the crystal developers, but this probably means that they sometimes use wrong password for that in their report...)
This is what happened this time:
Crystal 2013 SP3
This time it failed when developer was trying to update a command object, it stopped working
Crystal 2013 SP5
In 1 day it stopped working twice (when you have to close crystal completely), and stopped responding multiple times (screen grays our and shows the stop responding)
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Crystal Reports 2013 (v14.1.1.1036) and Crystal Runtime 13.0.9.1312

Greetings all.
Our organisation currently utilises Crystal Runtime v13.0.9.1312, and we are considering purchasing Crystal Reports 2013 (v14.1.1.1036) for rpt development. My question is weather or not CR 2013 is compatible with our version of runtime? We are not running Crystal Server, and are not running an enterprise solution, and are aware that you can't direct CR to save to earlier versions - although it is backwards compatible read-only.
We upgraded runtime a few weeks ago, so this is the latest version we can find, and note that there doesn't even appear to be an SDK associated with v14. As an aside, is runtime v13.0.9.1312 the latest runtime version, and if not, where can we find the latest version?
Many thanks in advance

Hi Aaron,
Please have a look at these blogs from Ludek:
How do you spell confusion; CR for VS, Crystal 2011, BI 4.x and the .NET SDKs
So, what's up with CR 2011 and .NET SDK - actually, any SDK?
P.S: Both these blogs apply to CR 2013 as well.
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Crystal reports 2008 SP1 missing in BusinessObjects Crystal Reports website

We have used Crystal reports 2008 as a reporting utility in our application and have released our product last year. During our release the latest software available was Crystal reports 2008 base + SP1 + SP2 + Fix Pack 2.7 and same was mentioned in our documentation as mentioned in BELOW.
The current supported version of Crystal Reports is Crystal Reports 2008 with
Service Pack 2 and Fixpack 2.7. The installation sequence is as follows:
1. Install Crystal Reports 2008 base.
2. Install Crystal Reports 2008 SP1.
3. Install Crystal Reports 2008 SP2.
4. Install Fixpack 2.7. This can be found under the hotfix section on the web site.
Questions
1) Now the issue is that, Crystal reports 2008 SP1 is NOT available for download in the "Business Objects u2013 Crystal Reports Runtime Packages". Why was it removed? Any clue? Without this our instructions doesn't hold good.
2) If Crystal reports 2008 SP1 will NOT be available any more then what is the equivalent installable for "Crystal reports 2008 base + SP1 + SP2 + Fix Pack 2.7" to be used? Can Crystalreports 2008 SP3 Full Build + Fix Pack 3.3 be used instead of "Crystal reports 2008 base + SP1 + SP2 + Fix Pack 2.7" ?
Pls Clarify.

Hello,
Download Service Pack 3.0 full build: https://smpdl.sap-ag.de/~sapidp/012002523100009989492010E/cr2008_sp3_fullbuild.zip
and then Fix Pack 3.3: https://smpdl.sap-ag.de/~sapidp/012002523100016815822010E/cr2008fp33.exe
Then you and your users don't need to go through all of those upgrade steps.
Thank you
Don

Crystal Reports 2010 SP1 on IIS 7.0 - Report is not being displayed

Hi,
Finally, the keycode assembly, BusinessObjects.Licensing.KeycodeDecoder.dll error is gone, after I installed Crystal Runtime 2010 SP1. Also, I tested Crystal Report 2010 SP1 on my Windows 32 application and I can tell that I do not have this error anymore and report is being displayed properly.
But Crystal Report is not being displayed on ASP.NET page on MS Server 2008 standard edition SP2 with IIS 7.0. Database resides on iSeries remote machine.
The MS Server 2008 is virtual machine.
OS system has:
Crystal Report Basic Runtime for Visual Studio 2008
SAP Crystal Reports Runtime engine for .NET Framework 4 (32-bit)
Simply the report is not being displayed at all. No errors are being recorded in the Event Viewer.
Nothing happens; excerpt the page is Loadingu2026 and Waiting for u2018website nameu2019 in the left lower corner of Firefox web browser.
Here is the code behind aspx page with a command button - very simple:
using CrystalDecisions.CrystalReports.Engine;
using CrystalDecisions.Shared;
protected void Button1_Click(object sender, EventArgs e)
ReportDocument crReportDocument;
Database crDatabase;
Tables crTables;
// CrystalDecisions.CrystalReports.Engine.Table crTable;
TableLogOnInfo crTableLogOnInfo;
ConnectionInfo crConnectionInfo;
crConnectionInfo = new ConnectionInfo();
//Set server name
crConnectionInfo.ServerName = this._strServerName;
//set database name
crConnectionInfo.DatabaseName = this._strDatabaseName;
crConnectionInfo.UserID = this._strUserID;
crConnectionInfo.Password = this._strUserPassword;
//Set integrated security
crConnectionInfo.IntegratedSecurity = false;
crReportDocument = new ReportDocument();
crReportDocument.Load(Server.MapPath("~/crystal-reports/TransformerLoad/TransLoadMonthlyMax.rpt"));
crDatabase = crReportDocument.Database;
//Set all tables from current report file
crTables = crReportDocument.Database.Tables;
//crTableLogOnInfo.ConnectionInfo = crConnectionInfo;
//Apply schema name to the table's location
foreach (CrystalDecisions.CrystalReports.Engine.Table _crTable in crTables)
crTableLogOnInfo = _crTable.LogOnInfo;
crTableLogOnInfo.ConnectionInfo = crConnectionInfo;
_crTable.ApplyLogOnInfo(crTableLogOnInfo);
//Check if database table name starts
if (_crTable.Location.StartsWith("XFMRSMAX", StringComparison.CurrentCulture) ||
_crTable.Location.StartsWith("XFMRSMIN", StringComparison.CurrentCulture))
//_crTable.Location = this._strSchemaName + "." + _crTable.Location.Remove(8) + Convert.ToInt32(Request.QueryString\"ReportYear\");
_crTable.Location = "XFMRSMAX09";
else
_crTable.Location = _crTable.Location;
this.CrystalReportViewer1.ReportSource = crReportDocument;
This code runs on my development machine Win XP SP3
OS system has:
Crystal Report Basic Runtime for Visual Studio 2008
SAP Crystal Reports Runtime engine for .NET Framework 4 (32-bit)
This code also runs on another development server - Windows XP SP3 (IIS 5.1)
OS system has:
Crystal Report Basic Runtime for Visual Studio 2008
SAP Crystal Reports Runtime engine for .NET Framework 4 (32-bit)
ispnet_client folder has IUSR user and this user has read permissions to this folder. I even tried to change the permissions to Read & Execute.
I am developing my reports using Crystal Reports 2008 SP2.
Any help would be greatly appreciated.
Serghei

Hi Ludek,
Thank you for your response.
I checked the web.config file, all http handlers are there. I think the handlers are required to render the images on crystal report viewer but in my case the report viewer is not being rendered.
I have to questions:
1. What exact folders should be under aspnet_client\system_web?
In my case I have structure like this
aspnet_client\system_web\2_0_50727\crystalreportviewers13
aspnet_client\system_web\4_0_30319\crystalreportviewers13
Should I have folders something like this
aspnet_client\system_web\2_0_50727\crystalreportviewers13_1
aspnet_client\system_web\4_0_30319\crystalreportviewers13_1
after I installed Crystal Reports 2010 SP1
Also, in C:\Program Files\SAP BusinessObjects\Crystal Reports for .NET 4.0\Common\Crystal Reports 2011\ there is no folder named as crystalreportviewers13 but instead crystalreportviewers
a.     Should I copy all files from this folder to aspnet_client\system_web\2_0_50727\crystalreportviewers13, or
b.     Should I copy all files from this folder to aspnet_client\system_web\2_0_50727\crystalreportviewers13 and rename this folder to
crystalreportviewers
2. Can you explain how to get a data report?
This is the quote from your previous answer
I'd be interested to see this simplified to a saved data report - no DB logon code - as a test...
Thank you Serghei

Redistributable components of crystal report 11 and Crystal Report 2013

Currently we are facing a peculiar problem where we are having a report with 5 tables and connected using the default crystal report db connectivity.
The report was created in a very old version of crystal report 8.5 and we have been migrating the same to latest versions.
When i execute the report from my Application using crystal report 11 run-time components installed it works perfectly (5 Secs). In this we were using the viewer ole control embedded in our application.
But when the same report is opened up from the application using the crystal report 2013 run-time components there is performance lag of 15 Secs every time using the viewer as separate control using C# .net framework 4.0.
Also Installing crystal report 11 run-time and then installing crystal report 2013 run-time resolves the issue.
Can someone let me know if we are missing something.
Thanks & Regards,
Satish VS

Hi Bhushan
Thanks for your prompt reply
- The old application was it a .NET or COM SDK app?
Old application uses the COM SDK App ( CrystalRuntime.Application) developed in VB & consumed the same as an Ole object in Power builder.
- What version of VS are you using? (Earlier and now).
Earlier With Crystal report 11 we were directly deploying the viewer as ole control in our Powerbuilder application
Now we are using VS2010 with .net framework 4.0 as separate viewer control
- Is this a windows or a web application?
Its an windows application
- Provide the version no of CR 11 you used earlier?
Old Application uses crystal report 11.0.0.1282
- There are no runtimes for crystal report 2013, so could you please provide the version no for the crystal report 2013 runtimes you are using? You could check the file version of crystaldesicions.crystalreport.engine assembly.
Yes we are using crystaldecision run-time and the version is 13.0.2000.0 & Runtime version - v2.0.50727
- As runtimes, did you use MSM, MSi or ClickOnce CR runtimes do deploy your application?
We were using this CRRuntime_32bit_13_0.msi as a pre-requisite before deploying our application.
-Also, if you could elaborate on how did you upgrade / migrate the application and deployed it, would be helpful.
In my old application we would be using the default crystal report 11 merge module to be deployed alongwith our application msi.
To upgrade they would install the CRRuntime_32bit_13_0.msi and then deploy our application msi.
Please let me know if you need any further information.
Thanks in advance.
Regards,
Satish VS

Upgrade from Crystal report 8 to Crystal report 2013

Dear all,
Need some information pertaining to upgrade of Crystal report 8 to Crystal report 2013 (to be invoked from thick client .NET applications)
Is it possible to directly upgrade from 8 to 2013 ? Or should there be a move to intermediate version before going to 2013 ?
How is the upgrade generally done ? (do we just open the report and save in new version, or do they have any upgrade wizard)
What are the typical issues we may face while going from lower version to higher version (I understand queries may break, format and layout may change. Are there any other issues specific to upgradation.
Regards,
Jain

Hi Jain,
Moved your post to .NET Forums.
Since CR 8.0 is 12 or more years old there is no "upgrade path" now. The Database drivers have all changed and the Parameter API's have also.
Best way is to get CR 2011 and manually open each and every report and update the DB connection using the Set Table Location, this requires updating the DB Client to current versions also.
Note there are some old legacy DB sources no longer available so that can be a problem also.
CR 8 is not Side By Side compatible with any other version so make sure it's not installed on the same PC. It will never work and cause all sorts of problems for you.
Basic report layout stayed the same but Printing has changed a lot also so search here, lots of post on the subject.
For more help need to know your data source also?
And check the Overview Tab, on the left side, lots of resources and samples to get you started.
Also, first warning is set your project to X86 and the full Framework, do not use the Client version.
And the SDK is no longer shipped with CR Designer install, VS installer and redist packages are all available from here:
SAP Crystal Reports, developer version for Microsoft Visual Studio: Updates & Runtime Downloads
Don

Cannot load report from server in Crystal Reports 2013 Viewer

Hello,
I am having trouble opening a report that is hosted on a Crystal Reports Server (2013) from the Crystal Viewer. I've created and uploaded the reports using the report designer (version 2013). The reports have been uploaded using the "Save As -> Enterprise" to save to my enterprise server. This part works fine. I then navigated to the Crystal Reports Viewer to open my report (that I just uploaded w/ the designer) from the server. Depending on the report, one of two things happens:
1.) I get a loading bar at the bottom right of the screen that says "Operation in progress . . ." followed by an error message:
Unable to Refresh Report
A problem occurred while refreshing on the server. The report may not be configured properly for refresh.
Please contact your server administrator. (me)
2.) I get a loading bar at the bottom right of the screen that says "Refreshing <file name of the report> (<server name>)" followed by... nothing. The loading bar goes away and nothing happens. It goes back to the screen that shows when the application first loads (blank canvas).
I've taken some basic troubleshooting steps to try and rule out any potential issues that came to mind, but I've not been successful.
Any help would be appreciated, thanks!

Hi
Check the below thread
Crystal Reports 2013 data didn't refresh using OLE DB Provider for SQL Server
With Regards
Balaji Sampath

SAP tab in Crystal Reports 2013 issue

We are using SAP Crystal Reports 2013 SP3 to build reports on BEX queries (BW 7.2). Creating a report via 'File' --> New connection --> BW MDX driver works fine, I can select bex queries & cubes and see the data. However SAP provided tab 'SAP' does not work as expected. When adding a new bex query using SAP--> Create new report from a query, I can see the list of queries and select one but it does not open and throws the following error -
"An error occurred while generating a new report templete.
No error"
Using the "File" option any change to the .rpt file forces BO admin to update "DB logon" information in CMC (currently i cannot save .rpt file directly on enterprise from Crystal client due to some issue) and we want to avoid this kind of maintainence using SAP authentication provided by using SAP tab, also the Crysal report prompts when run from BI launch pad request for prompt values twice (once for the report and once to pull list of values for each prompt) which can be avoided using SAP tab. I thought access to dev BW server is fine since the "File" tab works fine. Our BASIS team confirmed BOBJ dev servers have access to BW gateway. Am I missing something here, please help me with your experience and ideas to troubleshoot this as the only solution i could google was from a 2012 SAP recommended article to fix reginfo configuration files on SAP server
I reinstalled Crystal Reports client twice to make sure intallation was not the issue.
Thanks
GORO.

Hi Abhilash,
Thanks for your response.
Yes reports are working in CR 2013 designer.
Getting Alignment and long spaces between the paragraphs issues even though report has properly designed on designer.
After exporting to pdf getting above errors...
-Srinivas

Integrate the Crystal Reports 2008 SP1 with SAP R/3

Hi Experts,
I have a requirement to integrate Crystal Reports with the SAP R/3 . I'm new with this kind of integration and need help because I need to create a report based on the R/3 data.
I have read some posts from this forum especially on the integration kits - SAP forum but still don't have any idea on how to do it?
I already installed the BusinessObjects Enterprise XI 3.1 and also Crystal Reports 2008 SP1. I also download the Integration Kits -SAP installer from the SAP Marketplace but when I tried to installed it, I get stuck because it need information for BW publisher.
As for your information, we don't use any BW server because we only use R/3.
Can anyone help me where to start on this integration?
Thanks,
-Syahida-

Hi Stratos,
You're right regarding the transport files. My basis team able to transport that file but when I try again to connect from Crystal Report to R/3, it come out with other error like " Connect to SAP gateway failed" and " partner 202.171.46.161 :3300 not reached"
What I did were :
a) Click on blank report
b) Create New Connection
c) SAP Tables, Cluster
Did I do any wrong here because the error cameout after I did all the step above ? When I look out on the error, it seems like it need to use port 3300. Is there any specific port required for the integration? This is because if the integration through SAPGui, it should used port 3200 and if go direct using SAPRouter, it will use port 3299.
Really need your expertise here or any document that I can refer because the standard document for integration kit for SAP did not mention anything about the port.
Thanks and Regards,
-Syahida-

Out of Memory issue in crystal report 2008 SP1

Hi ALL,
I am facing serious issue in crystal report 2008 SP1.
When i am click the page setup in crystal report 2008 ,it is prompting like "Out of Memory".
Because of this i am not able to see the default printer in the page setup.
Please give the suggestions to resolve this issue.
Thanks and Regards,
Vinay

Hi Ed,
What printer are you using as your default printer?
What happens if you change your default printer to Microsofts generic print driver? Only as a test to remove the printer being the cause.
Also, Go into Page Setup and check on Dissociate Printer..... and see if that fixes the issue.
Also, include all your OS version and patch level, Status of DEP, anti-virus turned off ( disconnect from your network while doing this test ) and Windows Firewall or any third party firewall and close all other software running.
Thanks again
Don

Crystal Reports 2013 and Windows 8.1

Hi,
I'm trying to install the Crystal Reports 2013 designer on my PC, where it is installed the client of SBO 9.1 PL04.
The operating system is Win 8.1 32bit.
The setup of Crystal stops in the requistes control phase, in relation to the operating system.
Is the last distributed version of Crystal designer not ready for win 8.1?
Thanks.
Antonio

Hi
Check the below matrix
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/207e34ca-0eb0-3010-b29e-8cc43838ceea?QuickLink=index&…
With Regards
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Modify SQL query in Crystal Reports 2013

Bonjour,
Je voulais savoir s'il était possible de modifier la requête SQL dans Crystal Reports 2013, car les bases de données de notre application pour bibliothèque utilise un format de date particulier qu'il nous faut corriger directement dans la requête SQL.
Merci pour vos informations.
Cordialement
Claude Marcilly
Cannes - France
Hello,
I wanted to know if it was possible to modify the SQL query in Crystal Reports 2013. Databases of our application library indeed use a particular date format that we need to fix directly into the SQL query.
Thank you for your information.
Best regards
Claude Marcilly
Cannes - France

Hi Claude,
If you are creating reports using tables then go in Database menu and click on show SQL query, this will show the SQL generated by crystal reports. Now go in database expert and expend your connection and double click on Add Command and past the query which was generated by Crystal and try to modify the date format and click OK.
Now you need to redesign your reports based on Add command.
or
If your reports datasource is Add command you can directly go in add command and change it.
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Crystal Reports 2008 SP1 Install Error 1402 on Vista 64

I just downloaded and tried to install the Crystal Reports 2008 SP1 and when I try to run the setup I get a error 1402, could not open key error and the service pack rolls back. I also tried to reinstall from my original CD and I not get the same error. I have tried to run the install using the run as administrator and with Norton 360 disabled and I still get the error. How do I correct this problem so I can update and correct my version of Crystal Reports 2008 Pro?

Hi David,
The link above seems to only refer to deploying runtime. I suggest you un-install Crystal Reports, go into the registry and delete all of our keys. Assuming you only have CR 2008 installed and the usual warnings about backing up or exporting your registry before making any changes:
HKEY_CURRENT_USER\Software\Business Objects
And
HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects
And then download a full build of SP1 from this link:
https://smpdl.sap-ag.de/~sapidp/012002523100006556612009E/cr2008v1win_rf.exe
Make sure you do have full Admin rights and check with your IT department to confirm they have not modified the local Administrator profile.
SP1 is DEP aware so it's not required to disable it.
Before you do all of the above You may also want to copy the SP to your local PC rather than running it from a network share point. Network delays can also cause issues like this.
Thank you
Don

Regarding Crystal Reports 2013 SP1/SP3 runtime distribution clafrifications

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