Regarding Curve 9220 battery purchase!!!!

Hey there,
Actually my battery of curve 9220 is dead, so I have gone to your HCL service center in Noida, India (T- touch), so they told me about two options for it either I should purchase orginal costing ₹2500 or compatible one costing ₹1450. How come can service centre of yours can sell compatible fake batterries? I did not buy the either one as I was not sure about the geninune battery, but this is something which is depliting my faith on your brand for after sales service. Kindly look into the matter. I also want to know where I can buy the original battery in Delhi/Noida India and how to check for a geninue orginal battery? Kindly help me ASAP all my communications are a halt due to this battery problem, otherwise I have to discontinue the legendary phone due to your after sales service as I am very annoyed with it. You can contact me at {Removed}, {Removed}
Mod Edit: Edited post to remove personal information to comply with the Community Guidelines and Terms and Conditions of Use

Hi and Welcome to the Community!
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Hopefully, this information will be of use to you.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Similar Messages

CURVE 9220 HEATS UP AND DRAINS BATTERY LIFE

My blackberry curve 9220 gets really hot and starts to drain the battery .
the entire battery life is dained out in less than 3 hours
i try to cool it off but it doesn't really work ,
and there are no applications runnig at the back except the default ones example - phone , browser , bbm and messages .
and the weird thing is that when i switch off the mobile network the the battery stops draining
can someone please help i really need my emails,bbm and whatsapp back
Solved!
Go to Solution.

Hi and Welcome to the Community!
Given your description, I'd deduce low/poor signal from your mobile service provider. Digital devices modulate their power consumption depending on the strength of signal they receive from the carrier tower. Lower signal strength/quality, higher battery drain. To firmly check that, you need to contact your mobile service provider as it's there network that is the cause. It is possible that they have some problems in the areas you are in.
You could also attempt to boot into Safe Mode, so as to suppress all 3rd party apps from auto-launching (even if you don't see them in the AppSwitcher ribbon, they can be running):
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
But if the behavior continues in Safe Mode, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions.
You may also need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Curve 9220 BlackBerry App World registration error MTP USB Driver is not installed

Hi,
Recently I have purchased Curve 9220, trying connect to BlackBerry App World setup in the first instance I get
1. Get the BlackBerry App World Browser Plug-in (I get tick mark) then when I get
2. Connect your smartphone I get the drop down of my pin no I select my PIN no here I get a error message (An error has occurred communicating with the BlackBerry App World Web plugin. Please restart your device and try again. If you have content protection enabled on your device, please disable and try again.)
I have tried rebooting my device no of times it does not work.
I have removed all USB driveres thats was there in PC rebooted the system it is still not working.
I have even tried in another PC having win7 it gives error message MTP USB Driver is not installed.
For information Content protection is not eabled the encription is not ON in my hand set
Another problem whenever I connect my deice to USB every time it takes up the driver asks me to reboot the sytem (I have even tried the same 4-5 times) still not wokring.
The hand set is communicating with the BlackBerry desk top software (I have downloaded the latest one and using the same).
I need to install few apps which was there in my earlier BB so please help.
Best regards,
Shaibal Ghosh

Hello shaibalghosh,
Welcome to the Community,
As you having difficulty in connecting to apps. world , On your Homescreen Go to Options > Security > and check
encryption is disable For your device and Media card and also Check Firewall it may prevent connecting Apps
World.
Please have a look at this article of KB Apps world web plug-in error appear when attempting to install applications from a computer
Try installing OTA .
Good Luck
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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Blackberry curve 9220 got dead in just 4 weeks. the worst service center experience in ahmedabad, gujarat - india.

Conversation started Tuesday
6:32pm
Hem(personal info removed)
hi, my name is hem(personal info removed) from ahmedabad.
i m feeling like a fool after buying a blackberry curve 9220 white handheld from snapdeal. i received the phone in the last week of april'13 and on 31st may'13 my phone got dead. i submitted to the service centre in ahmedabad @ mithakali on 3rd june'13(WORK ORDER NO. - (personal info removed)223). i have been told that it needs to be sent to bangalore and will be back in aroung 15-20 days. still i have not received my phone. no one from blackberry is responding to me. from service centre ms. shweta told me that it will take one week - the same reply since last two weeks. mr. chintan has cooperated well on the no.((prsonal info removed)70). mr. chintan said that this service centre does not belongs to him so he has given me one more contact no. of mr. pravin - (personal info removed).
i m trying to get connect to this no. since last two days. this no. is either busy or not getting replied. i tried this no. in last two days for more than 50 times atleast. today mr. chintan has given me one more no. of mr. prashant ((personal info removed)13). he asked me for the WO no. and told me that some one will get back to me. i got a call from mithakali service centre and same reply - one more week. now mr. prashant is also not replying my phone. i m really not understanding a phone like blackberry which i hardly used for 4 weeks is lying with service centre since almost last four weeks. now in no way this phone is acceptable to me. now this long message is my last hope. i hope to recieve at least a reply as this is the longest message i have ever drafted in my life and that too for a bloody phone like blackberry. black service and black associates.
Regards,
(personal info removed)
THE TIMES OF INDIA - (personal info removed)

Hi and Welcome to the Community!
As a user-to-user community, no one here can answer your question with any level of authority whatsoever. BlackBerry provides zero front line support to end users, including warranty...all support starts with the carriers, authorized resellers, and authorized service centers, all who can escalate cases into BlackBerry at no charge to the end user.
So, your escalation path is not here, in these forums. Rather, it is through your service center and/or place of purchase...even if they may have so far been unhelpful. You have no free path by which to bypass them, and should be escalating to their management levels.
There is something called incident support, but it costs to just ask the initial question, since you are bypassing the contract you signed upon purchase. If you wish to investigate that, you can review it here:
http://us.blackberry.com/support/programs/technical/incident.html
There also might be some good reading here:
http://us.blackberry.com/legal/handheld-limited-warranty.html
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry curve 9220 misplaced

i have misplaced my blackberry curve 9220...
i have been trying to call at the helpline number but no candidate is answering my call..so i want you to help me to get my cell phone back...please mail me if my cell phone is active or not..
Removed personal information to comply withCommunity GuidelinesandTerms and Conditions of Use.
please let me know as soon as possible....

Hello sanjay_vishnani00
Welcome to BlackBerry Support Forums
Sorry to hear about your problem but this is an User to User Community Forums, Regarding your issue is it misplaced or lost ? If it is misplaced then if you're using BlackBerry Protect then login to BlackBerry Protect website , it will allow you to view your device location and you can also play an alarm if your device battery is not yet dead or your SIM is still in there.
Please refer to this Article for help : Lost or Stolen BlackBerry -- What to do?
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Blackberry Curve 9220 - A disgusting Model....

I have seen a lot of Users of 9220 posting message with heating & hanging issue with BB9220. I would like to add to that -
I was excited to have bought the newly launched Blackberry Curve 9220, however was least bothered to encounter what was in store for me during the coming days. The nightmare started the very next day when i could feel my BB Device heating up automatically in standby and the battery draining within 3-4 hrs of full charge. If this was not enough, my 1 day old device started to hang on every other call where i couldnt pick the incoming call and had to remove the battery everytime this happened.
I thought this was a minor issue and would rectify within a day or two. But to my dismay this started increasing as time passed by.....and i was completely frustrated within 10 days of my device purchase.
I rushed to Redington Office @ Cunnigham Road and they kept my device for 1 day for issue verification. I demanded a DOA certificate so that i could get another 9220 device from the same dealer (No other choice).
Question is -"Is RIM working on a solution to this...Wasnt this model tested before release to India Market. Is RIM considering returining our hard earned money which we wasted in purchasing this disgusting model...which failed to deliver what it committed in those advertisement - "Long Battery Life", "Great User experience"....etc
If RIM is listening please answer.....

Hello,
Just to set your expectations, these forums are a user-to-user community of volunteers who attempt to help out other kind souls to the best of their abilities. It is not to be considered a user-to/from-RIM formal channel of communication. Sometimes RIM actually does participate here, but that must be considered quite rare indeed. Hopefully your message will at least be read by someone of authority, but I would not expect any formal response.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Curve 9220 - scroll issue only while viewing emails

Hello,
Facing an issue with my new Curve 9220. When I go into any email, and I scroll upwards - cursor hangs at the subject line. And then it (cursor) stops moving at all.
No issue while scrolling through menu items or any other stuff. It's only the emails.
Appreciate if someone can help me with this, if they have faced a similar issue.
Thanks,
Hemant

Hello hshavkani,
Welcome to the BlackBerry Support Community.
Thank you for your question regarding the scrolling issue you are experiencing.
Please backup and perform a clean reload of your BlackBerry Device Software. For more information on this procedure see the following article:
http://www.blackberry.com/btsc/KB11320
In the case that this process fails to resolve the issue, please contact your point of purchase.
Cheers,
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

My BB curve 9220 keeps rebooting

Dear All,
I have purchase BB Curve 9220. Since purchase i have faced problem regarding automatic rebooting of Phone.
Pls any one help me to solve this problem.

viren_rocky1981 wrote:
Dear All,
I have purchase BB Curve 9220. Since purchase i have faced problem regarding automatic rebooting of Phone.
Pls any one help me to solve this problem.
Hello viren
Welcome to BlackBerry Support Forums
Have you recently installed any application before this Problem started ? Try to remember carefully !
If you have then try to delete any application which you think might be responsible for this issue , from Options > Device > Application Management > locate and delete any newly installed 3rd party application , it might help in resolving your issue, Or try to boot your device on Safe Mode and please check if your device randomly reboots :
KB17877 : How to start a BlackBerry smartphone in Safe Mode
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BB Curve 9220 Issue

Hi,
I am using BB curve 9220, i bought it in Aug 2012 and it is still under in warranty period. I am facing extreme fristating issue with this handset/model. Its getting automatic switched off while talking or while chatting, and this is very irritating.i visited authorized service center 6 times. But they only upgrade the version, but still its getting switched off. and i have not got any solution till now. If this is the service standard of your brad so its shame,we are using 37 BB handsets in our company.and personally i am using 3 handsets my own,
if i will not get any solution so i will be force to change the entire phones to other company's handsets in my company.
Looking for prompt response,
Regards,
Anil

Hi and Welcome to the Community!
First off...refer to this information posted at the top of every page of this site:
There will be no official answers here, as this is not a channel for any formal support.
I recommend an OS reload as a starting point...
Please refer to this official download portal as you proceed. It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
http://us.blackberry.com/support/downloads/download_sites.jsp
From a PC, you can install any compatible (e.g., for your exact BB Model Number) OS package to a BB via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. After installing the OS package to your PC, please remeber to delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
You may also want to try the "Bare Bones OS Reload Procedure" to attempt to narrow down the precise causal item:
Load your OS "bare bones"...if anything is optional, do not install it.
If the behavior presents immediately, then try a different OS with step 1
If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
Add one thing -- no matter how tempting, just one.
If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
Repeat steps 4 and 5 until all things are loaded or the behavior presents
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
You may also need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Technical issue with my Blckberry Curve 9220

I have bought this new blackberry curve 9220 3 mths back & now the handset has issues with restarting & going dead again & again. Whenever i insert my sim card in the handset it keeps on restarting & goes dead. Need urgent solution for this. Regards Viraj R 9820676377 Mumbai India
Viraj R

Hi VirajR
Welcome to BlackBerry Support Community Forums
If you have any media card on your device then remove it and see if that helps.Otherwise Perform a Clean Reload of your device Software to rule out any software issue :
KB29847 : BlackBerry Desktop Software is not required to perform a clean reload of the BlackBerry Smartphone.
But always Backup First. Please Try it and let us know .
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Serious Malfunction with Curve 9220 since the time it has been bought

Had bought a blackberry curve 9220 in March 2013. Since the time it has been bought, there were network related issues.
In October, this phone got switched off by its own too. FInally after showng up at the service center they got this fixed.
Within a month, the trackpad started to deviate and stopped moving up and down.
Once this error was reported and shown at the service center, I was asked to pay 10000.
This is sheer malfunction and for no reason I have been asked to pay an amount which is more than the cost of the phone itself.
Can someone please reply to this and check into the issue.
Thanks & Regards,
Ratnesh
**Removed**
New Delhi, India
Edit: Phone Number removed. At no time should you provide any personal information to any other community member. Please review the Community Guidelines and Terms and Conditions of Use. for further information

Hi and Welcome to the Community!
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Hopefully, this information will be of use to you.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry curve 9220 abruptly stopped working

I have purchase a blackberry curve 9220 in last week of march this year, after three months its aburptly stopped working. I have submitted it around 11 days back to delhi based blackberry service center (Expert Center, Nehru Place, New Dehli) but till now there is no update.
Can anyone update me what should I do shall I purchase some other mobile or wait for its repair?
If reparing would take time period like this then what is benefit of purchasing blackberry phone why should not to purchase phone from other venders (like Nokia, Samsung) who have very responsive service center.
Blackberry service center are hell nobody want's to go their as they never respond correctly.

I recommend an iPhone and you need to follow up your unit. Getting or replacing a smartphone can be expensive; more than $200 for even the most basic model. One of the questions sales representatives will often ask is if you would like to insure the phone. Is that insurance worth it?

Blackerry curve 9220, not perfoming

Dear all,
Please help to to come out of this problem in blackberry Curve 9220.
1.After rebooting of phone i get a message Uncaught execption : index 6>=6
2. After i press ok thru' track pad, i again get a message : uncaught exception java.lang.Nullpointer Exception.
3. After i press ok phone shows general display, but cannot access to my email account & tyext messages.
4. I may be able to access contacts or may not. It will hang on that point.
5.Hanging of set is a common phenomenon.
6.i tried to connectct to BB Desktop software, it was not able to connect.
7.when connectcted, software is asking for update leading to back up.
8. software stops workins as back up was not possible.
Please help me.
Secondly, How to take back up of contacts to media card or other ( such as PC) as to retrive again on latter date.
Can Back up of contacs be taken as excel sheet.
looking forward for a solution for all this
Thanks & regards
Manish

Hi and Welcome to the Community!
Given the condition your BB seems to be in, you may or may not be able to take a backup at all...sometimes things are in just too bad of shape. But, Safe Mode might help you do so:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see if you can take a backup (instructions for which you can find via the link in my auto-sig below on this post).
Then I suggest you do a clean OS reload. The simplest way is to, on a PC (you cannot do this on MAC):
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
http://us.blackberry.com/software/desktop.html
4) Download and install, to your PC, the BB OS package you desire:
http://us.blackberry.com/support/downloads/download_sites.jsp
It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC.
If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
You may also want to try the "Bare Bones OS Reload Procedure" to attempt to narrow down the precise causal item:
Load your OS "bare bones"...if anything is optional, do not install it.
If the behavior presents immediately, then try a different OS with step 1
If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
Add one thing -- no matter how tempting, just one.
If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
Repeat steps 4 and 5 until all things are loaded or the behavior presents
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
You may also need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Twitter and BBM Problems on new Blackberry Curve 9220

Hi Everyone!
I just bought my new Blackberry Curve 9220 from Globe (A Philippine Service Provider). . So I installed the newest version of Twitter on my phone and it says that there is no internet connection even if I'm connected to my wifi. I can't upload my photos to Twitter but I can tweet and send DMs.Regarding the BBM problem, I can't connect my BBM with my twitter and facebook, it's always stuck on step 2 which says that I need to turn my radio on. I tried to connect it with the radio on but it still won't work. Please help me.
Thanks.

rielwagan wrote:
I got the same problem! i can't use twitter, facebook and also internet browser even if my BBcurve is connected to my wifi, my wifi is working properly in laptops and desktop but when it comes to my bbcurve its not working why is it like that ?but when my phone is connected to other wifi routers it is working properly but my in my router And i also got a problem when it comes to the BBM i can't see the pictures of my contacts and they also cannot see my display picture ( someone help please (
Hi and Welcome to the Community!
Please scroll up and read post 2 in this thread...there is a very important question in there that, for your situation as well, needs to be answered. Further, the other information in that post might apply to you as well.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Curve 9220 Restarting again and again

Hi I have a blkberry curve 9220 model and its been 10 months i have been using it...but since last 1 month my phone has started getting rebooted it self.
It suddenly blacks out wd the red light flashing and then it goes off...and i have to take out the battery and restart it.
at times it gets restarted and again goes off instantly..with crossing the limit that the phone gets restarted 10 times in an hr!!!!!
Plzzzzzz help...its really irritating..!!
Can anyone suggest a probable cause or solution to this!!!

Hello duafalak
Welcome to BlackBerry Support Forums
The problem might be because of any Installed third party application or the media card can you try removing the media card to see if that helps !
If that fails I would suggest you to Reload the OS to rule out any Software issue , But after reload leave all third party application for a few days to see if they are the culprit ,Use a selective restore i;e only Contacts and calender entries don't install any apps from your backup.If problem don't appear install only BlackBerry Native apps. So first do a backup using Desktop Software then Reload your device Software , for help refer to this Knowledge base :
KB03621 : How to Reload BlackBerry Device Software and application using BlackBerry Desktop Software
Please try it and let us know of your progress.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Regarding Curve 9220 battery purchase!!!!

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