Regarding documents with .docx extension

we have a fully functional knowledge repository .my requirement is when i upload a document of extension .docx and when i try opening it the portal is not supporting the format . (same with pptx).
i have tried creating a new mime type under content mgmt/utilities/myme types.
where we need to specify the extension and the mime type i gave ext as .docx and myme type as application/ms word .but still it dint work
can some one help me .is this the rite approach or there is any other property to check ...even the mime handler service is already activated.
say me whether the myme type i selected is correct
thanks in advance
any help will be rewarded
regards
swetha pola

Hi Swetha,
The MIME type of docx file is
"application/vnd.openxmlformats-officedocument.wordprocessingml.document"
Prior to EP7, SP13, the MIME type handler could hold upto 50 chars. But as you can see the MIME type length is more than that, SAP has to increase it upto 256.
This has been taken care of in SP13 in case of KMC NetWeaver 7.0.
Please refer to SAP note [1062725|https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1062725&nlang=EN&smpsrv=https%3a%2f%2fwebsmp206%2esap-ag%2ede] for details information.
Regards,
Sudip

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