Regarding HP Envy 4501 All-in-one printer

I just got a HP Envy 4501 All-in-one printer. Can I have a USB cable and Wireless hooked up at the same time?

Yes.
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Installing software for MAC 0S X 106.8 and ENVY 7645 all in one printer

Is there a way to download software so that my MAC OS X 10.6.8 and work with my new HP ENVY 7645 all-in-one printer?
If so, please tell me how to do that? Thanks!

Hi,
I afraid not.
The printer is only supported on 10.7 or newer OS versions, as listed within the System Requirements below:
http://support.hp.com/us-en/document/c04353671/
If your Mac support Yosemite you may upgrade your operating system to 10.10 for free:
https://www.apple.com/osx/how-to-upgrade/?
The other option os to replace the printer with another model which is compatible with your operating system.
Regards,
Shlomi
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Infor regarding HP Photosmart Premium All-in-One Printer - C309g

HI i have a question.
I intend to buy HP Photosmart Premium All-in-One Printer - C309g for my home use.
I want to know whether i need a wireless connection forthis printer or i can use with without a wireless connection.
I have a PC with DSL but with no wireless connection.
Umer

The C309g has an Ethernet port so you can wire it to your DSL router/modem (if there are ports open in the back).
Read more here.
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I just purchased the envy 7640 all in one printer and need to enlarge the print

I just purchased the all in one envy 7640 printer and want to print from my lap top but the printing that comes out is very very small and i need to enlarge it, I am not a real computer whiz so I just need step by step instructions on how to enlarge the copy being printed. Thank You in advance for your help.

Hey , Welcome to the HP forums! I hope you enjoy your stay here. I see that you are trying to enlarge the size of a document you are trying to print. While the specific directions will change depending on your operating system, the program you are using, and the type of document you want to print, I can certainly make sure you get pointed in the right direction. Assuming you are trying to print a text document (and please let me know if you are not) then first you will want to highlight the text you are trying to change the text of. Once highlighted you are looking for an option found at the top of most windows. The option usually has a font name to its left such as Times New Roman. When you select a larger font size it will change the highlighted text so that it matches the size you selected. I've included an image of the option below. If you are trying to print something that is not a text document then please let me know what program you are trying to print from as well as what operating system you are using. If you are not sure what your operating system is you can click here to find it. If you have any other questions please let me know. Also, if this resolves your issues then please let other forum users know by clicking on Accept as Solution below my post. I hope this helps and I hope you have a great evening!

HP Envy 4500 All in One - Printer Error - not finishing print job / non-specific error code

Help - my new HP ENVY 4500 AIO (less 3 months old) has never completed a print job if it is over 1 page. I'm connected wirelessly, and not sure if there is an interruption in the wireless connection or if this is defect in the printer. I receive a message "Printer Error - HP ENVY cancelling print job" and that's it. It will usually happen when it's on the last page of a small print job or half way thru a large (10+ page) of a print job. Any suggestions? I've downloaded HP Print/Scan Dr - it didn't find any issues.

I had the same issue. Got in contact with HP customer service and the first person that helped had no idea how to fix it. Got in contact with someone else and they found the issue right away. I had it connected through the wrong port.
First find out what the IP address of your printer is. You can do this by pressing the small wifi button on the front of your printer and it will show the IP address.
Then what you'll have to do is go to the start menu of your computer and search for "Devices and Printers".
Click that and a screen will open. Look for your printer an right click.
Click "Printer Properties" and a new screen will open.
Along the top you will see a few tabs. Click the one that says "Ports"
Click "Add Port"
Highlight "Standard TCP/IP Port" by clicking on it, then click "New Port"
A new screen will open.
Click "Next"
Type in the IP Address of your printer and click "Next"
After that your computer should find your printer.
Click finish and you should be all set.
Hope this helps.

HP Envy 120 All in One Printer no longer recognises MacBook Air

Since upgrading to Yosemite, my HP Envy 120 no longer recognises my Macbook Air and vice versa via the router, having worked previously (not perfectly all the time admittedly but connection wasn't an issue). I can connect Macbook to printer via HP direct, but this means disconnecting from the internet, scanning, then re-connecting to internet which is a bit of a faff and seems a backwards move.
I have downloaded the latest HP printer driver software, followed all suggestions I can find on this such as deleting the printer on the Macbook under system preferences, but when I try to add it back on, nothing shows. I've tried adding the IP address manually, this comes up with an error message. I've done the wireless wizard on the printer and that was successful so it is connected to the router but is not detecting my computer, which is also connected to the same router.
The printer is still under warranty - I meant to take it back when I had earlier problems but decided to stick with it a bit longer. I'm just trying to work out - is it a HP problem or is it an Apple problem - ie can I return the printer under the warranty?
Or does anyone have any simple fixes? I'm not at all computer literate!
Many thanks!
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Hi,
As you mention that you do able to use the printer with no issues by using HP Wireless Direct, that means that this is neither HP or Apple issue but a network connectivity issue.
Apple devices uses Bonjour to communicate with the printer, that relies on IP Muticasting which need to be supported by your router.
If I clearly understood your description and the device do work as expected using HP Wireless Direct, the router is the cause for this issue as you do not see similar issues while removing the oruter from that acquisition... please also let me know if i have misunderstood your intention about the issue.
Additionally, have you tried rebooting your router by unplugging its power for 10-20 seconds? once it starts up reboot both the printer and then Mac and check for any difference..
Please try that and check if that help. if the issue persists do let me know your router brand and model, its settings or capabilities may cause a such and may prevet this kind of connectivity.
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My Wireless HP ENVY 4500 All-In-One Printer Has Stopped Printing PDF Files

I installed the subject wirelessly printer about 1 years ago. It works quite well with my iMac OS X10.9.1 desktop and my Win7 laptop PC. But, it recently stopped printing PDF files for no apparent reason, and I get no error messages.
It won't print PDFs from my browsers nor from Adobe Reader (11.0.07) ... but all other document file types print OK from my browsers and Reader.
The only thing that comes close to printing PDFs is that sometimes, when I try to print a PDF page or file from within Adobe Reader, it prints - on a single sheet - 6 tiny duplicate sections of what appears to be the upper right-hand quadrant only of the original PDF document.
Please note that I un-installed and re-installed the printer and its driver twice without success. Also, no amount of printer re-configuring of layout, size, etc. made a difference. I received some previous work-around advice about converting the PDFs to a Word document, and printing that. But this is just not convenient; and besides, the printer is suppose to print PDFs (PDF is my document of choice for basically all my collaborative work). I should also state that I received no help with this problem from the HP ENVY user group forum; so, I guess that means you may be my last resort. And finally, I don't know if this is relevant or not, but I upgraded my iMac from Snow Leopard (OS X 10.6) to Mavericks (OS X 10.9) a few months ago - this upgrade was frought with all sorts of teething problems! - and I am now somewhat suspicious that something in the upgrade might have something to do with my current PDF problem.
Could someone please advise me on any Adobe Reader and/or printer re-configs, re-sets or other actions I should try?
Thanks

Correction to initial post: The 6 tiny sections incorrectly printed on a single sheet are actually from the bottom right-hand quadrant of the original PDF page - NOT the upper right-hand quadrant.

HP Envy 4500 all in one wont scan or copy

Hi all. I have a 4 month old Envy 4500 all in one printer & it has stopped scanning &/or copying.
It wil print from any of the laptops on the network but will not scan a document or copy either from the desktop icon or directly from the panel on the printer.
I've tried everything, uninstalling & re installing from CD rom, I've run the Scan & copy driver doctor & that says there's a problem with the driver, tells me to unplug the pirnter & restart computer, done all that & still nothing.
When you try to scan the printer draws the paper in & then the screen just sits for hours with the progress bar on "scanning" or "copying" & nothing happens. If you cancel the job (on pc or printer panel) even the "cancelling" sticks on the screen for hours, the only way to clear it is to shut down printer & restart, but still it doesnt fix it.
I think there's a fault with the arm thing that moves across the screen & copies/scans the document on the glass.
Its under warranty but I've tried everything for 3-4 days now & getting nowhere
Someone please help
BTW. My wife laptop was on windows 8.1 & I was on Windows Vista but I have just changed to new laptop in last 24hrs with also Windows 8.1 but the problem started well before I changed my laptop from Vista AND exactly the same symptoms happen from my wifes pc with Windows 8.1.

Ok thanks for all of this. I tried it all & still no joy.
I do think (as I have all along that it is a hardware fault)
I will speak to Amazon as I cannot afford to be without a printer whilst it goes off for repair
UPDATE: Amazon customer service is UNBELIEVABLE!! They're just sending a new printer out & once I get it I just need to send old one back. Love Amazon!

HP ENVY 4500 e-All-in-One Printer/Mac OS 10.6/can't scan multiple pages as single document/file

Mac OS X 10.6.8
HP Scan app 4.4.1
In the HP ENVY 4500 e-All-in-One Printer support page for scanning with a full feature driver installed. Under "How to scan a multi-page original into a single file for HP Scan software version 4.0. Everything is OK until after I've scanned the documents and clicked "Done". (Step # 6) & Click Send , click Folder , name your file, and then save the file to the computer.(Step # 7)
This is where I go wrong. I can't find the Format drop-down menu to complete Steps 8 & 9.
Click the Format drop-down menu, select Contents , and then check the box to Save all items to a single file .
Click Save .
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Hi MaWoo,
Thanks for your post and welcome to HP Forum.
Please make sure you select PDF or Searchable PDF as the Format. You should then find a box to check for "Combine into single document".
Best regards,
Mandy
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HP ENVY 114 all-in-one d411c and wireless printing.

I have a HP ENVY 114 all-in-one d411c printer connected wirelessly and a HP Pavilion HPE h8-1237 which is also connected wirelessly to my NetGear N750 Wireless Dual Band Gigabit Router. The problem is that the printer, according to the desktop computer, is constantly going OFFLINE. I have tried reinstalling printer software, ran the Print and Scan Doctor, etc. with no luck. I think the problem is with the desktop computer because I also have a HP Pavilion dv7 notebook which is also connected wirelessly and it can print all day long with no problems, never goes OFFLINE. I don't know what else to do. I recently upgraded both computers to Windows 8 Pro. The printer worked fine when I was using Windows 7 Ultimate. I need some suggestions, Please. Thank You in advance.

Sounds like you are having issues with your printer going offline? Now is this actually inhibiting your printing? Because if the printer is in sleep mode it will register as offline. If you ARE having issues with printing, then we can check some of the setting on the router. Here are its specs :
http://reviews.cnet.com/routers/netgear-n750-wireless-dual/4507-3319_7-34467825.html
Here I can see that there are potential hazards, I would recommend contacting Netgear and making sure that the router is broadcasting on the 2.4GHz range, and that it is set for 802.11g and not 802.11n wireless. These could effect your printer's responsiveness.
Run this diagnostic tool :
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03286146
And as a last bit, you might want to consider setting the printer up with an Ethernet-network connection and seeing if the issue is with the method of communication.
Let me know and I will get right back with you!

Hp officejet pro 8500 premier all-in-one printer

The above printer is 1 1/2 years old and it has stopped printing. When the printing became light, I installed new print cartridges less than a week ago. Now, after five days, the printer is consistently cleaning the print heads and aligning the print heads and my documents are not being printed. And, what is most frustrating, during all the cleaning and aligning, all of my new ink is gone and I'm receiving a message replace ink cartridges.
Re: Problem with HP Officejet Pro 8500 printer: cleans printheads every time it's turned on
Options
08-24-2011 06:34 PM
Well,
to this is say, "get used to it", or throw it away. Many, Many, Many people have had trouble with this printer.
The following are common and frustrating issues that this printer exhibits on a regular basis:
1. Constant Self-Checking (usually every 20-30 pages of print)
2. Very persistant Printhead Cleaning/Checking, (Every startup and after about 20-30 pages printed).
3. Worn-out printheads (usually within 1,100 to 1,500 pages printed).
4. Paper mis-feeds.
5. Paper jams.
6. Nearly impossible to use once the printer reports ink-depletion.
7. Nearly impossible to use CIS Ink for larger print jobs.
8. Ink and printheads "expire" regardless of when they are placed into service. (get a deal on ink or printheads last year? Too bad, the warranty is already expired, most likely).
In short, this printer is the most EXPENSIVE printer I've ever owned, and the most frustrating to use.
I have just over 2,000 pages of regular text printed matter with very little color, and have already gone through 4 sets of ink, and 2 sets of PrintHeads.
Although it's true that you can leave the unit on, and let it go into standby, you should NOT be punished with constant and time-consuming "self-checking" everytime it's turned on, or prints a handful of pages, BUT, it does NOT appear that HP will be standing behind this printer disaster. AND, to make things worse, they've gone on to redesign it, giving it a different look, and so there are about 6 different models/versions of the OfficeJet Pro 8500.
Anyone needing a reliable print/fax/scan/copy solution should look beyond this printer, because it will leave you wanting more, and spending more than you ever imagined you would have to on a late model printer.ro
What is going on? Why does it just automatically clean and align? I also get alignment failed messages. Any suggestiions?

rammerjammer,
Thank you for bringing this to my attention, your feedback is very important and I want to do my best to help. To answer what is going on, since the printing became light, started cleaning itself constantly, and fails the alignment, the printhead was damaged. Click here to see and use the Limited Warranty for HP Ink Cartridges, Printheads, and Related Supplies. There are many ways to contact HP. The number to call is 1-800-474-6836 for HP and Compaq products for Home & Home Office use. If you no longer have a warranty with the printer you can still use the warranty that comes with the printhead or ink cartridges.
If you have a carepack with the printer that extended the one year warranty then the troubleshooting will be covered along with the printer if the printer needs replacing. Check product warranty here, see HP Out of Warranty Support Options for Select HP Consumer Printers here.
To order a new printhead you can go to HP Sure Supply and enter your printer or go to the HP Parts Store and order the printhead by part number C4900A for the Black and yellow and part number C4901A for the Cyan Magenta. These printheads go by region also so be sure you are using the right region, these were found using the United States region.
The HP Officejet Pro 8500 Premier All-in-One printer has separated the ink cartridges from the printheads. The ink cartridges are on the lower left and the removable print heads are on the carriage inside the printer. The printer goes through a calibration process when turned on that will use ink. Leave the printer on and let it go into stand by mode. This type of printer is energy star efficient and made to calibrate on start up and be left on. Allow the printer to clean or calibrate only if the printer must. If it starts cleaning a lot it may be time to do a little maintenance to the printer (recommend once a month for maintenance). Please see the following links for further details.
Cleaning the Printhead Contacts
Printer Paper Tears, Wrinkles, or is Damaged while Printing from the All-in-One
Paper Path Issues in the Automatic Document Feeder
Officejet Pro 8500 User Guide
The printer has a duty cycle of 7.5k page/month. The XL cartridges have a composite page yield of 1.4k pages with about a third of the black ink left over. To me it would seem that the printhead should last somewhere in between. This printer was designed to save money on ink compared to the rest of the officejets. I hate that it has been causing so much trouble, hopefully the information I provided will help.
HP Officejet Pro 8500 Premier (A909n) and 8500 Wireless (A909g) All-in-One Printers Product Specifications
Click here for page yield information.
Click the Kudos on the left side for helping and click Accept as Solution for providing a solution. I work for HP.
Best Regards,
Kenneth

OCR with HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g

Hello: I have the "HP Officejet Pro 8600 Plus e-All-in-One Printer model N911g" and read in the manual that it comes with Optical Character Recognition (OCR) software. I can't find any OCR software on the accompanying optial disk "HP Officejet pro 8600 series, Windows XP, VIsta, 7, 8 version 28.8".
I'm using an HP Pavilion dv7 laptop running Windows 7 Home Premium ver 6.1.7601 Service Pack 1 build 7601.
I found an entry in All Programs called I.R.I.S. registration but can't figure out what to do with it. Any help is appreciated.
Thanks,
John

Hi,
It's an option during the installtion process. Please try the following Utility:
http://ftp.hp.com/pub/softlib/software12/COL29914/HU-135728-1/hpusetup.exe
Regards.
BH
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HP All-in-One Printer Remote App For Windows Phone 8.1 Troubleshoot

Dear HP,
Device Nokia Lumia 520
OS Windows Phone 8.1
Printer HP Officejet Pro 8600 All in One Printer
I have installed HP All-in-One Printer Remote on my smartphone as well as on my PC having Microsoft Windows 8.1. The PC app is running
fine but on my smartphone, app can't find my HP Wireless printer. All Devices(PC, Smartphone, Printer) are connected to same wireless LAN Network.
Regards
Sahyog Vishwakarma
Mob.: +91-7206369455
Yamuna Nagar
Haryana

Hi,
The app for Windows phone is a BETA version. In my case (also a Nokia) it can find my printer but when sending something to printer, printer won't print. Again, it's only a BETA version.
Regards.
BH
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Unable to scan using HP All-in-One Printer Remote android app.

Hello,
I am using Hp All-In-One Printer Remote android app,Print function works fine but scanning doesn't work neither from my phone (4.4 KitKat) or my tablet (jelly bean 4.1).
scanning function works using my laptop (Windows 7)
plz help.
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Hi @EslamHassan
Welcome to the HP Support Forums. I gather that you have a question regarding the HP All-in-One Printer Remote app.
The LaserJet M127fw printer is not a supported printer for the HP AiO app. I have included the HP Printers and Supported Mobile Printing Solutions document for reference.
Regards,
Happytohelp01
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I work on behalf of HP

With my hp office 5010 all in one printer, i'm not able to scan, and this is one of his duties. why

with my hp office 5010 all in one printer, i'm not able to scan, and this is one of his duties. why isn't it possible?? Bad ssoftware while downloading it from internet because I lost CD rom. No pilot available for scanning with it??? Bad version of soft??? I bauught this printer because of his utility and space occupped: able to print, copy and scan in same machine, gain of room, perfect, but my scanning function is not working!!!! I would like to solve this damned problem which upset me since several weeks.... Waiting for an answer and a solution, best regards

pmonteil31 wrote:
Waiting for an answer and a solution, best regards
Hi,
Sorry you have to wait longer because I can not find your printer model under Google. Must be very old ?
Regards,
BH
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Regarding HP Envy 4501 All-in-one printer

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