REGARDING INABILITY TO INSTALL ITUNES 7.7--NEW REASONS WHY IT WON'T INSTALL

as I discovered after online chatting with a Hewlett-Packard specialist...it's advisable to run Norton Security Scan in your computer's safemode...its possible your install is being blocked by hidden spyware or viruses or worms or trojans etc...
Although my issue involves an HP Computer, so long as you're using a PC this solution should work for any of you...i hope so, anyway

The whole point of Norton (or any anti-malware software) is to be pro-active and detect these things as they arise, not retro-active in requiring you to scan for them afterwards.
Not that it's particularly poor advice of course, but it's very general - after all, HP don't offer any support for iTunes (it's not their software after all), so that's about the best you'll get from them.

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When i try to install iTunes onto my new computer, it says ""installation pkg could not be opened. Verify that this pkg exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer pkg."

When I try to install iTunes onto my new computer, it says "This installation package could not be opened. Verify that this package exists and that you can access it or contact the application vendor to verify to verify that this is a valid Windows Installer package." I can save iTunes onto my computer, but when I click run, this is the message that appears. How do I get this thing installed?

Hello annesmith1954,
Thank you for using Apple Support Communities.
You can use the information in the following article to troubleshoot your installation issues with installing iTunes on your PC.
"Could not open key" message when installing iTunes or Apple components for Windows
Regards,
Jeff D.

I'm trying to install itunes on my new computer and I keep getting the error message about Windows Installer. It does not show up under "Programs".

I'm trying to install itunes on my new computer and I keep getting the error message about Windows Installer. I've seen the other posts regarding this issue, however, I am unable to even get it to load for it to show up under "Programs".

Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START > CONTROL PANEL > Programs n Features / highlight ASU and click CHANGE then REPAIR,

I just installed itunes on my new laptop and in the sync it did not transfer my playlist do i have to do it manuallyor can i have them on both of the laptops i use

i just installed itunes on my new laptop in the sync with my itouch all the music was transfered over but not the play list do i have to do it manually or can i only use this one computer to use those playlist i am content with only using this laptop but how do i get them over .and is it possible to have this itouch connected to both of my laptops. i know its a lot of questions but then again look at my sign on name,lol

First and foremost, learn punctuation and capitalization so we can read what you're writing properly.

Since I updated my phone and installed itunes on my new laptop, none of the songs I purchased from itunes will work. NOT HAPPY.

Since I last updated my phone and installed itunes on my new laptop, all the songs I purchased (and spent alot of money on) wont play on my phone or itunes on my laptop.

thanks for the reply
it looks as though i have to download them all again because next to each song on both my phone and laptop there is a cloud with a red arrow.
i installed the itunes, then plugged my phone in and followed all the instructions- the itunes on my laptop shows all the songs but still has the cloud symbol

I have installed iTunes on my new windows 7 dell laptop every time I start it it comes up with an error saying itunes has encountered a problem and it closes ? any answers have tried command prompt reset and it has not resolved it also un/reinstalled

I have installed iTunes on my new laptop OS Windows 7. I have two iphones, a 3rd gen nano and an ipod classic.
Since the install yesterday I keep getting an error message which itunes has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a soluion is available.
I have un and re installed and followed a command promt reset.
I still have the problem. Any ideas?

Ok. So I created a new account and iTunes did work. I went back into my original account and tried again and just to be more clear, after I open iTunes it asks me to accept or decline the agreement, I do that, then it says "updating library", and then one all the bars are full it closes and says "iTunes has encountered a problem and needs to close."
okay, let's start working through the user-account-specific causes of this message.
one possibility is damaged itunes preference files in the user account in which you're getting the crash. (there's a different set of those in each different user account, which is how we can get crashes limited to a single user account.)
if that is what is going on, we can often get past this by rebuilding the preference files in the account that is crashing. for the preference files rebuild technique, see my reply to kusma in this post:
b noir: Re: iTunes 7.0.1 crashing

I just installed itunes on my new computer, the majority of the songs have an ! beside the song and when I try to play the song a dialog box comes up and says it can't find the file. The songs include music downloaded from itunes throughout the years

I just instaled itunes on my new Dell computer operating system-Windows 7. The majority of my music-purchased from itunes and my CD's will not play. Help!

I just instaled itunes on my new Dell computer operating system-Windows 7. The majority of my music-purchased from itunes and my CD's will not play. Help!

TS3212 when installing iTunes on my new laptop a message box appears saying some sort of error has occured and i have to uninstall it then reinstall it again and it still won't work what should i do?

when installing iTunes on my new laptop a message box appears saying some sort of error has occured and i have to uninstall it then reinstall it again and it still won't work what should i do?

Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

Hey there Frank0619,
If you have not been able to install iTunes because the Windows Installer service is not available, I would recommend the troubleshooting in the following troubleshooting to help.
Issues installing iTunes for Windows
These in particular:
Make sure you have an administrator account.
To install iTunes, you'll need to log in to your computer with an administrator password. If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You could also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Install the latest Microsoft Windows updates.
To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8 with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Download the latest version of iTunes.
The latest version of iTunes can be downloaded at http://www.apple.com/itunes/download/.
Disable conflicting software.
Some Windows background processes can cause issues for other programs and processes. These conflicts can prevent applications, such as iTunes, from installing. Disable conflicting processes by starting your computer using MSConfig:
Using Msconfig to troubleshoot conflicts in Windows XP
Using Msconfig to troubleshoot conflicts in Windows Vista, Windows 7, and Windows 8
Some security software made by other companies can't be disabled using MSConfig. If you've installed security software and you're having issues installing iTunes or QuickTime for Windows, you might need to disable or uninstall security software to resolve installation issues.
Restart your computer.
Install iTunes.
Thank you for using Apple Support Communities.
All the best,
Sterling

When trying to install itunes on my new windows 8 laptop the browser says it installed but it didnt, how can I install it?

I have tried to install iTunes on my new windows 8.1 laptop on both ie and chrome. It says it has downloaded on the browser but nothing has popped up for it to download. It tells me thanks for downloading, but nothing has come up to download it. Just needing suggestions on how to download iTunes to my new laptop. Thanks in advance.

See the Further Information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
tt2

After recently installing itunes on my new PC running windows 8, the CD/DVD drives no longer works, gives a code 19 message. Seems itunes is impacting the registry of the DVD drive. What is best solution to keep running itunes

After recently installing itunes on my new PC running windows 8, the CD/DVD drives no longer works, gives a code 19 message. Seems itunes is impacting the registry of the DVD drive. What is best solution to keep running itunes normally in the future & get the CD/DVD drive working again? if I delete the upper / lower registry keys what other functions are impacted? I see others say itunes asks for a reinstall...then same problem all over again! THX

Have you revieved this support document?
TS2308: iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install.
tt2

HT1751 Just installed itunes on my new computer. My music is on an external drive. How do i get newly installed itunes on new computer to recognize the music on the external drive?

I just got a new PC, thank goodness. All my music is on an external drive (F). i installed Itunes on my new computer. Now want to get itunes to recognize all the music on my external drive. Don't want to put music on new computer, but keep on external drive. Can anyone help me - thanks

Was the media solely on the external library? If so, it is likely that iTunes was started at some point with the external drive unaccessible. Simply point iTunes to the correct library location. To do this, close iTunes. Hold <SHIFT> and launch iTunes. When prompted to find library or create a new one, select the find option and point iTunes to where the iTuneslibrary.itl file is at on your computer (or external drive).

I recently installed iTunes on my new HP laptop computer, authorized it according to the instructions, but now can't get past a screen that tells me that I need to authorize the computer. I purchased an album and it's in the library, but it won't sync.

I recently installed iTunes on my new HP laptop computer, authorized it according to the instructions, but now can't get past a screen that tells me that I need to authorize the computer. I purchased an album and it's in the library, but it won't sync.

Have a look here...
http://support.apple.com/kb/TS1389

Okay i had to install Itunes onto my new OS because window's Vista messed up on me and i can't get any of my old purchases back from my account such as music and movies any ideas on how to get them back (i do not have the folder that contains old items)

Okay i had to install Itunes onto my new OS because window's Vista messed up on me and i can't get any of my old purchases back from my account such as music and movies any ideas on how to get them back (i do not have the folder that contains old items from the last itunes or anything from that OS because it had a virus and i just wanted windows 7)

Downloading past purchases from the App Store, iBookstore, and iTunes Store
Hope this helps,
JD

Trying to install itunes onto a new laptop - stalling

hi really looking for help here!!! not extremely technical but i'll give it my best go....
i'm trying to install itunes onto a new laptop its a compaq with windows 7. it belongs to a friend and it never had i tunes on it before. i have tried downloading itunes from the main apple site, however when it begins installing the download stalls around 7 or 8% and thats it. have admin access, deleted temp internet files already. PLEASE PLEASE PLEASE HELP

would really appreciate some help on this, trying to get itunes and a new ipod up and running for a friend. it's a present for her autistic son for xmas.

REGARDING INABILITY TO INSTALL ITUNES 7.7--NEW REASONS WHY IT WON'T INSTALL

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