Regarding Workflow - eApprovel mail

Hello Experts,
I am new at SAP workflow..
This is regarding Workflow issue,
before upgradation (4.6 to 6.0) means in 4.6,
prior to upgrade the eApproval mail showed the approver and the status of PO in the approval cycle like below
Vendor : vendor name
Approval log               Date       Status
Scott Loyet              11/01/2007   Approve
Scott Loyet                                Pending approval
001 Supplier Portal Support/Functional           10,000 EA         1.00 USD
now after upgradation (in 6.0)
eApproval mail message is only showing the PO number and the PO line items
At present the workflow mail does not contain the current status of the PO
means it showing like this
001 Contract Investigations                      75,000 EA         1.00 USD
002 Contract Investigations                      30,000 EA         1.00 USD
At present the workflow mail does not contain the current status of the PO,
can you please tell me what needs to be done and what changes to be made...in 6.0,can you please help me on this

hello experts,
can you please help me on this...please...
Thanks and regards
Durga.K

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Please see these docs.
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Hi all,
I am logged in Application Manager and it shows that Mailer "Stopped with error".
Service Instances for Generic Service Component Container shown as running.
Here is what I see in Mailer Details:
Definition
     ID          10006          Name          Workflow Notification Mailer
     Startup Mode          Automatic          Container Type          Oracle Applications GSM
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Where do I need to look for a resolution?
Thanks,
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Hi,
Have a look at the following documents.
Note: 463354.1 - How to troubleshoot 'Validation failed' errors when starting mailer
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=463354.1
Note: 753845.1 - How to Perform a Meaningful SMTP Telnet Test to Troubleshoot Java Mailer Issues
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=753845.1
Note: 257723.1 - Error SvcComponentContainer
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=257723.1
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Hello
I am on 12.0.6
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Hi,
I want to know how to enablke workflow notification mailer and how it can help me?See the documents referenced in this thread.
Workflow Configuration and Troubleshoot
Workflow Configuration and Troubleshoot
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is there any patch that i have to apply in order to use itSee the thread referenced above.
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Hi,
Is the issue with this specific user?
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Note: 423405.1 - Not Receiving Workflow Email Notifications
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Oracle® Workflow Installation Notes for Oracle Database Release 2.6.3 February 2004 Part No. B12169-01
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Sorry, for database installation there is a seperate application to manage workflow (can't remember the name but you can find it in the apache server middle tier or you can view "install" folder a WF***MANAGER.ear file in there, start up your apache and run it in your browser ).
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for wf shipped with DB
1. follow offical installation note
2. it will ask for a apache home to be used as middle tier
3. run through all steps
4. find Wf manager and run the config through the interface.
5. test the mailer in wf manager
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Kun

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Hi,
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Workflow notification mailer not sending mails
Re: Workflow notification mailer not sending mails.
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https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=415721.1
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I attached the last Workflow Notification Mailer log entries begining around where the component exited with the error above. I suspect that one of the error messages above is the problem. I can send more of the log if necessary.
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Message was edited by: GregTruta

Hi Greg,
Please see:
Users Suddently Stop Receiving Email Notifications (Doc ID 467516.1)
Error in log ~ The agent could not be found: ECX_INBOUND (Doc ID 1188056.1)
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Workflow Notification Mailer stays on Stopping Status

Hi all,
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Hi,
Can you find any errors in Workflow log file?
Please go through the following documents, it should be helpful in troubleshooting the issue.
Note: 564394.1 - How to Troubleshoot when the Workflow Services Go Down
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We are using Oracle E-Business Suit R12. It happens few times that Workflow Notification Mailer fails (unknown reason), thus stopping all the upcoming alerts.
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We are using Oracle E-Business Suit R12. It happens few times that Workflow Notification Mailer fails (unknown reason), thus stopping all the upcoming alerts.
1). Please tell me if there is way to identify those unknown reasons?Please check the Workflow log file for details about the error.
How to Troubleshoot when the Workflow Services Go Down [ID 564394.1]
How to Perform a Meaningful SMTP Telnet Test to Troubleshoot Java Mailer For Sending Email Notifications [ID 75384
How To Troubleshoot Java-based Workflow Notification Mailer [ID 242941.1]
A Guide For Troubleshooting Workflow Notification Emails - Inbound and Outbound [ID 831982.1]
Oracle Workflow FAQ [ID 465887.1]
Workflow Scripts [ID 183643.1]
https://forums.oracle.com/forums/search.jspa?threadID=&q=Workflow+AND+Troubleshoot&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
https://forums.oracle.com/forums/search.jspa?threadID=&q=Workflow+AND+Diagnostics&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
2). Secondly is there any way that before Workflow Notification Mailer fails generate an alert on just before failure?https://forums.oracle.com/forums/search.jspa?threadID=&q=Workflow+AND+Monitoring&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
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Hi Community,
Recently we have just installed the E-Business Suite release 12.0.4 from e-delivery.oracle.com for Linux x86-64 using the VISION Demo database, in order to see and test the release for a future upgrade of our Production environment.
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Hi,
I had the same issue and I found that Oracle Workflow does not attach files. The solution is to create a table with blob, clob, ordsys, etc data types and reference to the file from a notification and a message.
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Santiago Meneses
[email protected]
Quito-Ecuador

How to schedule restart of Workflow notification mailer?

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I have raised an SR with Oracle support for a solution.
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Sami,
See (Note: 466927.1 - How to Schedule Events for the Workflow Notification Mailer).
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just trying through this
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Hi
we are using oracle11i(11.5.10.2) with Database version 10.2.0.3 .
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13/05/2009 AST 10:34:23 طµ]:1242200063297:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.initOutbound()]:FormatterException -> oracle.apps.fnd.wf.mailer.FormatterException: NoRouteToHostException when initializing OutboundFormatter -> java.net.NoRouteToHostException: Unable to estabish Web Session -> Unable to verify established session -> verifySession -> WebAppsContext is null
[13/05/2009 AST 10:34:23 طµ]:1242200063297:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.cp.gsc.Processor.run()]:performInit() failed
[13/05/2009 AST 10:34:23 طµ]:1242200063297:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
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[13/05/2009 AST 10:35:11 طµ]:1242200111125:Thread[BES Dispatch Thread,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:13-05-2009, priority=50, correlationId=null, sendDate=Wed May 13 10:35:07 AST 2009, receiveDate=null, From Agent: , To Agent: , Last Subscription= , Error Message=null, Error Stack=null, BES_PAYLOAD_OBJECT=false, CONTAINER_PROCESS_ID=17109, [email protected], CONTAINER_TYPE=GSM, COMPONENT_ID=10006})
[13/05/2009 AST 10:35:21 طµ]:1242200121125:Thread[BES Dispatch Thread,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(int, String, String)]:Successfully retrieved component details from the database
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[13/05/2009 AST 10:35:23 طµ]:1242200123344:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.wf.mailer.NotificationFormatter.initialize(Connection, NLSContext, Logger, Properties)]:NoRouteToHostException when initializing OutboundFormatter
[13/05/2009 AST 10:35:23 طµ]:1242200123344:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.initOutbound()]:FormatterException -> oracle.apps.fnd.wf.mailer.FormatterException: NoRouteToHostException when initializing OutboundFormatter -> java.net.NoRouteToHostException: Unable to estabish Web Session -> Unable to verify established session -> verifySession -> WebAppsContext is null
[13/05/2009 AST 10:35:23 طµ]:1242200123344:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.cp.gsc.Processor.run()]:performInit() failed
[13/05/2009 AST 10:35:23 طµ]:1242200123344:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
[13/05/2009 AST 10:36:06 طµ]:1242200166891:Thread[ComponentMonitor,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10006
[13/05/2009 AST 10:36:11 طµ]:1242200171125:Thread[BES Dispatch Thread,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:13-05-2009, priority=50, correlationId=null, sendDate=Wed May 13 10:36:07 AST 2009, receiveDate=null, From Agent: , To Agent: , Last Subscription= , Error Message=null, Error Stack=null, BES_PAYLOAD_OBJECT=false, CONTAINER_PROCESS_ID=17109, [email protected], CONTAINER_TYPE=GSM, COMPONENT_ID=10006})
[13/05/2009 AST 10:36:21 طµ]:1242200181125:Thread[BES Dispatch Thread,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(int, String, String)]:Successfully retrieved component details from the database
[13/05/2009 AST 10:36:23 طµ]:1242200183391:Thread[BES Dispatch Thread,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:Successfully handled component event, oracle.apps.fnd.cp.gsc.SvcComponent.start, for component 10006
[13/05/2009 AST 10:36:23 طµ]:1242200183422:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[fnd.wf.mailer.URLMIMEContent]:oracle.apps.fnd.wf.common.GenericHTMLContentParser.GenericHTMLContentParser(Log, int, int, int) Unable to establish a WebSession
[13/05/2009 AST 10:36:23 طµ]:1242200183422:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.wf.mailer.NotificationFormatter.initialize(Connection, NLSContext, Logger, Properties)]:NoRouteToHostException when initializing OutboundFormatter
[13/05/2009 AST 10:36:23 طµ]:1242200183422:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.initOutbound()]:FormatterException -> oracle.apps.fnd.wf.mailer.FormatterException: NoRouteToHostException when initializing OutboundFormatter -> java.net.NoRouteToHostException: Unable to estabish Web Session -> Unable to verify established session -> verifySession -> WebAppsContext is null
[13/05/2009 AST 10:36:23 طµ]:1242200183422:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.cp.gsc.Processor.run()]:performInit() failed
[13/05/2009 AST 10:36:23 طµ]:1242200183422:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
[13/05/2009 AST 10:37:06 طµ]:1242200226891:Thread[ComponentMonitor,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10006
[13/05/2009 AST 10:37:11 طµ]:1242200231125:Thread[BES Dispatch Thread,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:13-05-2009, priority=50, correlationId=null, sendDate=Wed May 13 10:37:07 AST 2009, receiveDate=null, From Agent: , To Agent: , Last Subscription= , Error Message=null, Error Stack=null, BES_PAYLOAD_OBJECT=false, CONTAINER_PROCESS_ID=17109, [email protected], CONTAINER_TYPE=GSM, COMPONENT_ID=10006})
[13/05/2009 AST 10:37:21 طµ]:1242200241125:Thread[BES Dispatch Thread,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(int, String, String)]:Successfully retrieved component details from the database
[13/05/2009 AST 10:37:23 طµ]:1242200243375:Thread[BES Dispatch Thread,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:Successfully handled component event, oracle.apps.fnd.cp.gsc.SvcComponent.start, for component 10006
[13/05/2009 AST 10:37:23 طµ]:1242200243391:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[fnd.wf.mailer.URLMIMEContent]:oracle.apps.fnd.wf.common.GenericHTMLContentParser.GenericHTMLContentParser(Log, int, int, int) Unable to establish a WebSession
[13/05/2009 AST 10:37:23 طµ]:1242200243391:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.wf.mailer.NotificationFormatter.initialize(Connection, NLSContext, Logger, Properties)]:NoRouteToHostException when initializing OutboundFormatter
[13/05/2009 AST 10:37:23 طµ]:1242200243391:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.initOutbound()]:FormatterException -> oracle.apps.fnd.wf.mailer.FormatterException: NoRouteToHostException when initializing OutboundFormatter -> java.net.NoRouteToHostException: Unable to estabish Web Session -> Unable to verify established session -> verifySession -> WebAppsContext is null
[13/05/2009 AST 10:37:23 طµ]:1242200243391:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.cp.gsc.Processor.run()]:performInit() failed
[13/05/2009 AST 10:37:23 طµ]:1242200243391:Thread[outboundThreadGroup1,5,outboundThreadGroup
Thanks
With Regards
Umair

Hi Umair,
oracle.apps.fnd.wf.mailer.FormatterException: NoRouteToHostException when initializing OutboundFormatter -> java.net.NoRouteToHostException: Unable to estabish Web Session -> Unable to verify established session -> verifySession -> WebAppsContext is nullPlease check the connectivity with the mail server.
Anchorage :)

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