Register elements 12 does NOT work

I have a problem with Photoshop Elements 12 and need your help.  I am a long time customer of your product.I started with PSE 2 and upgraded regularly over the years.  I never had this problem with this excellent software product.
I bought PSE 12 in October 2013, used it regularly since then and never had a problem until 2-3 weeks ago.  When I started up PSE 12 Editor I started getting a message to sign in to the Adobe site.   I tried multiple times and timed out.  Last week PSE 12 Editor stopped coming up on my PC.
Today I uninstalled Photoshop Elements 12, downloaded it and reinstalled it. That part worked.  I immediately started PSE 12 to see if it worked. I entered the serial number from my purchase as requested by Adobe. I started PSE 12 Editor.    I got a message "Sign In Required" and that  I had 7 days to register the product.  I clicked on the link to register PSE 12. The wheel turned but nothing happened.  Finally I got a message to "Please connect to the Internet and retry" because the computer is offline or the clock on the computer is set incorrectly.  Neither is true.   I am online to the internet and my clock is set to the correct time.  
I have a PC running Windows XP and Firefox is my browser.
I tried doing an Offline Activation  but "Generate a Response Code"  did nothing.
What do I do to register it so my use of PSE 12 will not expire? 

Just to further test what is happening to my iMac on Yosemite is I downloaded the trial version of Photoshop CC and when I go to launch it it gives mr the same error message as when I try to launch PES 12 or Premier Elements 12. So whatever the problem is it involves all three and so upgrading to Photoshop CC doesn't even help.  Could there be an Adobe file damaged or missing somewhere that is common to these and yet does not effect Revel and Lightroom?

Similar Messages

  • Remove Element does not work

    Hi Experts,
    I want to loop over a node and remove all elements in this node if they don't match a certain pattern (which needs to be checked by getting the details o these elements).
    So looping over the node and checking whether the pattern matches works pretty fine (I've checked by using a counter variable which counts the number of matches and compares to the total size of the node). But removing the elements does not work.
    I always get the complete table as the result but not without all those elements I that they'd be removed already. I also check the success status (boolean) of the remove function and it delivers always "true" so it seems to work.
    This is the relevant coding:
           for(int c = 0 ; c < wdContext.nodeMatnrlist().size() ; c++){
              wdContext.nodeMatnrlist().moveTo(c);          
              GetMaterialDetails(wdContext.currentMatnrlistElement().getMaterial());          
              if(!wdContext.currentMaterialDetailsElement().modelObject()
    .getOutput().getMaterial_General_Data().getCreated_By().equals("BAIV-SS09-21")){
                   success = wdContext.nodeMatnrlist().removeElement(wdContext.nodeMatnrlist().getCurrentElement());
                   counter++;
    any Ideas on this?
    Many thanks in advance!
    Cheers
    Tobias
    Edited by: Tobias Fickinger on Sep 4, 2009 7:04 PM

    Hi Tobias.
    Try this instead:
    wdContext.nodeMatnrlist().invalidate();
    Regards.
    Julio Herrera

  • "Open with Photoshop Elements" does not work

    My picture does not open in Photoshop Elemtens when I use "open with" for a JPEG. The programm starts but no picture opens. What can I do?

    Any JPEG?
    How about other file types?
    See here:
    Files won't open in Photoshop Elements 11
    Re: jpeg files won't open in elements 10

  • Problem: Drag&Drop over HTML-Elements does not work

    Hello everybody,
    I developed some sort of Clipboard, which consists of a canvas, on which you can drag around some customized components. These components consist of a panel, in which there is an mx:HTML-component and a text area.
    The problem is that clicking into the panel-header area and dragging the component around only works as long as I the mouse pointer does not touch the mx:HTML component. This means, that when dragging the component over the region where its own(!) mx:HTML-component is located, the drag action is terminated. When the component is dragged over another components mx-HTML part, the drag action is also terminated.
    Why does this happen?
    If source code is needed, just ask and I will upload an example.
    Kind regards,
    Sebastian

    what if u hit design mode
    and then switch off the design mode
    sometimes this workaround helps
    try contacting the basis people and make sure u havent installed the lates gui or something.
    somethimes during upgrade or so this functionality doesnt work
    i face the same issue.

  • Adobe photoshop elements 12 organizer works, but adobe photoshop elements 12 editor does not work--it thinks it is a trial version

    adobe photoshop elements 12 organizer works, but adobe photoshop elements 12 editor does not work--it thinks it is a trial version.HELP
    If I try to register 4 boxes circle endlessly.Why should I have to register editor separately from organizer?

    jaroFocb&#39;15 wrote:
    This is almost the same as the problem I had. I'm my case the Editor installed but not the Organizer! Adobe chat told me they no longer have chat or any other services for Elements 12. I guess they want people to buy their new Elements 13, but that leaves us in a bad place and doesn't say much for how Adobe cares about their customers After it moves on to their next version. I posted a message like yours over a week ago, and only got one email from an Adobe staff person, asking me to answer a couple of clarifying questions, but he never followed up on my response, so my problem is still unresolved. If you are luckier and are given a solution please let me know what it is -- it might work for me too, and I'd be very grateful!  My email:  [email protected]  
    Good luck.
    Have you checked whether you have folder for PSE Organizer?  It is normally at this location in Windows 7 and Windows 8/8.1:
    <C:\Program Files (x86)\Adobe\Elements 12 Organizer>
    If the folder is there then try double-clicking on the file called:  PhotoshopElementsOrganizer.exe
    If the folder isn't there at all then you need to re-install the package again using your original disks or from download from Adobe website.  <Download Photoshop Elements products | 13, 12, 11, 10>
    Hope this helps.

  • My serial number for Photoshop Elements 7 does not work.

    I downloaded Photoshop Elements 7 but my registered serial number does not work.

    Error "The serial number is not valid for this product" | Creative Suite

  • I reinstalled Elements 12 after a crash.  Editor and Create does not work.  Getting "you must purchase" message.  It was purchased already.  What should I do?

    Please help....purchased Elements 12 and Premiere Elements 12 in August.  My hard drive crashed and I had to reinstall.  Now Elements does not allow me to use editor or Create and keeps telling me to purchase the software I already have.  What do I do?

    Peggy-D
    This is not Adobe. Rather user to user.
    From whom did you purchase Premiere Elements 12? Or, did you purchase from an authorize reseller?
    Either way, you are well beyond the typical money back within 30 days of purchase type of arrangement.
    But, as I said, this is not Adobe with whom you are communicating here. If you purchased from Adobe, then refund decisions are from Adobe.
    If you purchased from an authorized reseller, then you need to deal with that company's refund policy.
    I am surprised but glad that you got through to Adobe/Chat/Tech Support people. Typically they will only deal with current version/purchased/registered, and it is well into version 13 by now (13 was released September 24, 2014). When did you contact Adobe? Do you have a case number with Adobe Tech? Did it give you a troubleshooting scheme to follow? Were you supposed to get back to it? Did it work after your interaction with Adobe Tech?
    Post 2 of this thread highlights the things that worked for me when I was in situations such as your with Photoshop Elements 12 and Premiere Elements 12.
    Have you gone through the drills
    a. determining if the problem exists with and without the antivirus and firewall(s) disabled
    b. creating a new User Account with Administrative Privileges and installing and running Premiere Elements 12 from there.
    If you purchased from Adobe direct and want to get an official decision on a refund, you can try using the following link to Adobe Chat Orders
    Contact Customer Care
    Premiere Elements
    Membership, Account, Payment
    Payments, invoices, orders
    Chat Panel
    As of a few moments ago, the Chat Panel was visible. If the link set does not hold, then you will need to navigate to the Chat Panel using the above titles as guides.
    We will be watching for your decision on how you want to proceed.
    ATR

  • I created an Apple ID using my ISP Email when I registered at the Store/Apple Support Communities/iTunes/Face Time and it does not work in iChat. Why Not ?

    Question:-
    I created an Apple ID using my ISP Email when I registered at the Store/Apple Support Communities/iTunes/Face Time or other portal and it does not work in iChat. Why Not ?
    Answer:-
    For a Name to work in iChat it has to be an Valid AIM screen Name.
    Only Apple IDs from the @mac.com ending names registered here  and the Mobileme (@Me.com ending) names are Valid with the AIM service as well as being Apple IDs
    (I am still working on info about registering with iCloud at the moment but if this does give you an @Me.com email it may well be a valid AIM name as well)
    NOTES:-
    The @mac.com page works by linking an external (Non Apple) email with a @mac.com name.
    This External Email cannot be one linked to an Existing Apple ID (you have to use a second email or register at AIM )
    The options at AIM are to use your existing email or create new name and link the existing only for Password recovery
    MobileMe (@me.com ending names) were valid Emails addresses, Apple IDs AND a Valid AIM Screen Name
    @mac.com names look like emails but are only Apple IDs and iChat/AIM Valid Screen Names.
    The AIM registration page seems to be pushing you to register [email protected] This is relatively new and I have not followed through the pages to find out if it a valid AIM email (Previously you could register a name without an @whatever.com suffix)
    8:16 PM      Friday; June 10, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.7)
     Mac OS X (10.6.7),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

    Question:-
    So I have my current [email protected] email in iChat as I thought as I had linked that to an Apple ID it was a Valid iChat Name.  It keeps coming up with a UserName or Password Invalid message.  What do I do next ?
    Answer:-
    Open iChat
    Go to the Menu under the iChat name in the Menu Bar and then Preferences and then Accounts in the new window.
    Commonly written as iChat > Preferences > Accounts as directions/actions to take.
    If it displays with a Yellow running name in the list you have a choice.
    Either register it at AIM (I would use a different password to the ISP Login) and then change the password only in iChat  (It may take you to confirm any Confirmation email from AIM first) in iChat > Preferences > Accounts
    Or you register a new Name at AIM (Or at @mac.com) and enter that (details below)
    If you have a Blue Globe name  (@mac.com) that will not Login the chances are that it the password that is the issue.
    Apple lets you create longer passwords than can be used with the AIM Servers.
    Change the Password at iForgot to no more than 16 characters.
    Then change the password in iChat as details above.
    Adding a new Account/Screen Name in iChat (that is valid with the AIM servers)
    Open iChat if not launched.
    Go to iChat Menu > Preferences > Accounts
    Click the Add ( + )  Button at the bottom of the list.
    Choose in the top item drop down either @Mac.com or AIM depending on what you registered
    Add the name (with @mac.com the software will add the @mac.com bit)
    Add in the password.  (If you don't add it now iChat will ask you each time you open it)
    Click Done.
    The Buddy List should open (New Window)
    The Accounts part of the Preferences should now have the new name and you should be looking at the details.
    You can add something in the Description line which will then title the Buddy List (Useful when you have two or more names) and make it show up as that in the iChat Menu > Accounts and the Window Menu of iChat when logged in.
    You can then highlight any other Account/Screen Name you don't want to use and use the Minus ( - ) Button to delete it.
    8:39 PM      Friday; June 10, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.7)
     Mac OS X (10.6.7),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • I have consolidate my folders related to the video I am in the progress of working on.  Premiere elements does not follow their new location.  How do I syn them back up all at once so premiere doesn't ask me for their location when I open the project

    I have consolidate my folders related to the video I am in the progress of working on.  Premiere elements does not follow their new location.  How do I syn them back up all at once so premiere doesn't ask me for their location when I open the project

    This is the Photoshop Elements forum, not the Premiere Elements forum, located here:
    https://forums.adobe.com/community/premiere_elements
    When you open the project, it should ask you where the first file is located. After you tell it where it is, it should be able to find the rest of them if they are located near the first one.  Then save the file.  If you move the files again, you will have to relink them again.

  • I downloaded Elements 13 to my PC, but my PC has windows Vista and it does not work.  How can I download it to my laptop that has Windows 8?

    I downloaded Elements 13 to my PC, but my PC has windows Vista and it does not work.  How can I download it to my laptop that has Windows 8?

    You can get it at this link and validate with your 24 digit serial number - click here for PSE downloads

  • Have just down loaded Yosemite over Mountain Lion, Indesign CS5 does not work ( Am dependant on it) although Bridge , Light Room and Elements operate OK How do I solve this rapidly. Can any one help on this issue. Thanks

    Have just down loaded Yosemite over Mountain Lion, Indesign CS5 does not work ( Am dependant on it) although Bridge , Light Room and Elements operate OK How do I solve this rapidly. Can any one help on this issue. Thanks

    Sorry to say it, but I think you can see from Bob's response that there's no way to solve this rapidly.
    Did you take an image of your Mountain Lion install before upgrading to Yosemite? Roll back to that. If you're not in the habit of taking a snapshot of your system before performing operating system upgrades - get in that habit. If you are dependent on anything at all on hour computer, having a reliable backup method in place is essential. If you don't have a Time Capsule, or some other way to run Time Machine onto a disk that's not in your computer, go set that up yesterday.
    If you can't just remove Yosemite and roll back to Mountain Lion for whatever reason, you can partition your drive so that you can install both Yosemite and Mountain Lion on the same drive, and then boot into Mountain Lion when you need to work in CS5. Or you can take your Mountain Lion disc (I assume you have one, no?) and then use it to create a virtual machine in something like VirtualBox to run Mountain Lion from inside Yosemite.

  • Whenever I open the editor in Photoshop Elements 12 it does not work. When I try to click open in the application it does not do anything. None of the buttons work. When I open a photo using file at the top it opens but I cannot edit it or use any of the

    Whenever I open the editor in Photoshop Elements 12 it does not work. When I try to click open in the application it does not do anything. None of the buttons work. When I open a photo using file at the top it opens but I cannot edit it or use any of the features on the left side.

    Hi Nealeh
    Thanks i think I got it working of a fashion.
    Except the replace colour, does not seem to end up with the colour I picked using the picker tool. Its as though it hads not replaced the colour but blended in the desired colour with the old incorrect colour!
    Buy trial and error picking not the right colour but close - which when mixed with the existing colour is close.
    Sorry I can't post the pictures as the Lingerie Mfg, has me under non disclosure.
    The scenario is:-  say a blonded mainly tanned model a high cut [at the hips] corsette style basque, with an ultra low bra line.
    Our dear model, has just come back from St Barts with a fabulous Tan, and equally striking bold Tan lines!.
    So we have great tanned legs, then the 'porcelain white band' where her swimsuit was.
    Likewise we have a tanned face, and arms, shoulders etc and a great tan on the top of the cleavage, then it stops, white band to the top of the ultralow cut bra line of the basque.
    She must have lived in like the most conservative bikini on the planet [50's style], for 2 weeks!
    Had she had a normal skimpy bikini on, no problem!
    If i don't solve it, she will get fired!
    Not a lack of interest in your post, but I was out, and tried to log in to this site; which I could do, on my iPad Air / 5 [whatever its the new one]. And tried to 'sign in' - but it just hung at the
    "Join Adobe Community" adobe sign in splash screen! with he little whell spinning around continuously!!!
    I have Safari on this iPad. Guess that is all it runs.
    So technology is not my friend today!

  • My serial number for adobe photoshop elements 12 and premiere elements 12 does not work

    My serial number for adobe photoshop elements 12 and premiere elements 12 does not work.  On adobe.com it shows that the serial number I received is associated with adobe photoshop elements 9 and premiere elements 9.  I have purchased those products in the past, but just recently upgraded to elements 12.  I can use the the photoshop organizer, but can't open the photoshop editor.

    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/

  • Adobe Photoshop Elements 12 does not work with Yosemite 10.10

    My Adobe Photoshop Elements 12 does not work with Yosemite 10.10 nor does my Premier Elements 12. When I try to start them up I get the error message. After uninstalling and reinstalling a few times its still the same. Strangely enough PSE 11 seem to work with Yosemite.  I uninstalled my Premier Elements as well and it behave the same way. How do I get a new copy of Premier Elements 12 to reinstall?

    Just to further test what is happening to my iMac on Yosemite is I downloaded the trial version of Photoshop CC and when I go to launch it it gives mr the same error message as when I try to launch PES 12 or Premier Elements 12. So whatever the problem is it involves all three and so upgrading to Photoshop CC doesn't even help.  Could there be an Adobe file damaged or missing somewhere that is common to these and yet does not effect Revel and Lightroom?

  • I am using Windows 7 64-bit. After installing Photoshop Elements 13 and trying to run it I always get the message: Photoshop does not work anymore. And it doesn't.

    I am using Windows 7 64-bit. After installing Photoshop Elements 13 and trying to run it I always get the message: Photoshop does not work anymore. And it doesn't.

    Hi Hardy Tasso,
    Are you seeing this problem since first launch of PSE13 after installation or recently?
    Please try:
    Keep Ctrl + Alt + Shift keys pressed while launching PSE13 Editor and click OK on the dialog that comes next.
    Thanks,
    Anwesha

  • Opening my Photoshop Elements 11 does not work. I always get following message: "Could not open a volume of work, because the file is locked or you do not have the required permissions. Undo the protection of the file on using the command 'Properties' in

    Opening my Photoshop Elements 11 does not work. I always get following message: "Could not open a volume of work, because the file is locked or you do not have the required permissions. Undo the protection of the file on using the command 'Properties' in Windows Explorer." What is wrong? I cannot unterstand what I have to do!

    Could not open a scratch file because the file is locked or you do not have the necessary access privileges. (…) | Mylen…
    Mylenium

Maybe you are looking for

  • IDVD error during rendering/coding

    I'm very new to Mac--converted over from PC after 20 yr. We have a JVC HD camera, have uploaded the clips to iMovie08, done the editing, etc. After much searching on discussion groups finally figured out to choose share>export movie, then I went to i

  • Dashboard prompt value not carried over to report in a Link on Dashboard

    The Dashboard prompt value is not carried over to the report displayed as a link on the dashboard. The report has the 'Is Prompted' filter. It does not work in both cases: 1. when the report in the shared folder is specified in the link. 2. when the

  • CR2011 - SQL Syntax Error

    After updating our ODBC driver to match our current Unidata database version (7.1), we now get the following message from Crystal Reports 2011 on many of our existing reports: "Failed to retrieve data from the database. Details: 37000:[Rocket U2][U2O

  • My daughters ipad is locked she forgot the password how can we unlock it?

    My daugther forgot the password and I can't get it unlock can you pls help me

  • Backgroung Callable Object

    I am trying to create a Background CO that calls an EJB. I have the client libraries/classes for the EJB but at runtime I get the following error:  java.lang.ClassCastException: com.sap.engine.interfaces.cross.ObjectReferenceImpl incompatible with <m