Register Lightroom Testversion with Photoshop Photography Program

Hi
I bought the Phtotoshop Photography Program which includes photoshop and lightroom, but I cant seem to register my Lightroom trial version. It keeps asking for a serial number, but I have not received a serial number. What should I do?

-http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
--has a link about why you are prompted to enter a serial number
or
Chat Now button near the bottom for Activation and Deactivation
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Similar Messages

  • Lightroom 5 and Photoshop Photography Program

    I have installed Lightroom 5 as a testversion and now activated the "Photoshop Photography Program". Photoshop works fine but Lightroom still asks for a serial number that I don't know. How can I get it?

    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    OR
    Asked to sign in after paying may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    or
    http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

  • CC update: is Lightroom out of Photoshop Photography Program subscription?

    Greetings!
    After the recent CC update my Lightroom had "detached" from the installed application list and now suggests to "try" it:
    When I launch Lightroom it suggests me to download update to 5.5. I looked at my account and see that I have Lightroom registered as a product and Photoshop Photography Program as subscription:
    When I was subscribing for the plan in November 2013 Lightroom was part of the subscription, now it is out and the CC application is not even aware that Lightroom is installed on my computer.
    Please let me know if the Lightroom is taken away from my CC subscription. If not, how can I return Lightroom into CC manger so that it alone tracks for the updates to all my subscribed CC applications?
    I would appreciate any advice or insight.
    Thanks!

    Okay. Thanks a lot.
    So for the 25 € per month you get only Photoshop CC (+ Bridge).
    Und for the 13 € per month you get Photoshop CC (+ Bridge) and Lightroom 5.

  • Cloud storage with Photoshop Photography Program

    I have just changed my CC subscription from full to the Photoshop Photography Program.  According to the e-mail I received telling me about the new option, it stated that I would still receive the 20gb of Cloud storage.  Tonight I received an e-mail stating that my subscription would revert back to the free subscription 2gb storage.  What's going on?

    Hi Carljh2
    The email about reverting back to the free subscription is in relation to your complete Creative Cloud membership which was cancelled.  You will have access to this plan until 8th October and then you can activate your new plan.
    Thanks
    Bev

  • Lightroom in Adobe Photoshop Photography Program

    I had downloaded a "trial" version of Lightrrom 5 which was expiring. I elected to subscribe to the Adode Phototshop Photograpy program in CC.  The account was establised and I downloaded Photoshop with no problem (as well as Bridge).  Ther was no option for Lightroom.  When I go to open the already downloaded version of Lightroon it asks for a purchased serial number.  When I look at the apps tab in the download installer it shows Lightroom as being up to date but not as being downloaded under the home tab.  Any ideas as to how to access Lightroom?  I am running OS X 10.9.1

    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    Mylenium

  • On my recent receipt it only lists photoshop photography program and not lightroom 5 -.why?

    Just curious as to why on my recent purchase on the receipt it does not list "Lightroom 5" only  "photoshop photography program"

    If you have any trial /beta version of lightroom installed in the computer then you need to uninstall it (Manually uninstall Lightroom) or use CC cleaner tool(Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6)
    Or
    uninstall it completely by checking the preference boxes too.
    Now restart the computer & download & install from the CC desktop App. It should work.
    Then you need to install it from the CC Desktop App (www.creative.adobe.com)
    Hope it helps you.
    Regards
    Rajshree

  • Lightroom 5 upgrade to Photoshop Photography Program

    Using Windows 7.
    I have Photoshop CS6 and Lightroom 5.3 installed on my machine.
    I have purchased and installed Photoshop Photography Program.
    The Photoshop version has upgraded to CC but the Lightroom 5 version still has my original Serial Numbers showing on the Help/Registration/License.
    How do I fix this without uninstalling Lightroom?
    I have searched all over but can't find exactly what I'm looking for.
    Thanks,
    Roy

    You now have two LR licenses, and each of those licenses can be installed on up to two different computers, so effectively you have 4 different installs you can use. 
    If you have not already installed LR on 4 computers, just choose which version, CC or non-CC that you have not already installed two times, and use it until you have time to reorganize what is installed, where. 
    LR-CC also makes it easier to migrate which two computers you have LR-CC activated on.  Upon installing on the third computer, something I did, recently, you'll be asked to deactivate it on the other two.  After that, you can just log into whichever other computer you still want to use it on and it'll reactivate that one and the other one will revert to deactivated.  Presumably you can do this several times across multiple computers, only having two activated at a time, but I'm sure Adobe has some way to watch for abuse of using your two licenses across many computers by repeated activating and deactivating different ones, and would eventually blacklist your login or serial number.  Years ago with Photoshop, there used to be a hard 20-deactivate/re-activation limit, but that was done away with so no one knows what it is, now. 
    If you really need LR on 5 or more computers then you'd need to buy more of the two-activation licenses.

  • Lightroom asks for Serial Code but I subscribed to the Photoshop Photography Program

    I subscribed to the Photoshop Photography Program which includes Photoshop AND Lightroom.
    Lightroom keeps asking for a serial code.
    I need help.

    Your subscription is paid & active.
    Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
    So you need to login with your Adobe ID and password to activate the cloud membership.
    Log out & log back in of the CC Desktop App.
    In case it is not signing in successfully please try the following:
    I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
       Windows:
       In windows 7 navigate to following location:
         /windows/system32/drivers/etc
       1. look out for "Hosts" file
       2. Open it with notepad
       3. Check if you have any entry for Adobe
       4. Remove the entries and try again launching any product from CC
       On Windows XP navigate to following location:
       \windows\system32\drivers\etc
       1. look out for "Hosts" file
       2. Open it with notepad
       3. Check if you have any entry for Adobe
       4. Remove the entries and try again launching any product from CC
       Mac:
       1. Please click on "Go" and navigate to /private/etc
       2. Open "hosts" file and check out for any entries for Adobe.com
       3. Remove the entries and save the file
       4.  try again launching any product from CC
    You can refer :
    http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
    Please let us know if it worked.
    Regards,
    Rajshree

  • I have just subscribed to Photoshop Photography Program, Lightroom works but Photoshop CC doesn't, I don't think it has down loaded, can anyone help please?

    I have just subscribed to Photoshop Photography Program, Lightroom works but Photoshop CC doesn't, I don't think it has down loaded, can anyone help please?

    HI,
    What error are you getting?
    You are having issues with installing Photoshop or launching it?
    -Pragya

  • Why am I only able to download a trial with the Photoshop Photography Program

    I registered for the Photoshop Photography Program in December - then had to change payment methods. Now my charge monthly is more - and I am unable to download a legit photoshop -only a trial

    Hi Tcom,
    Welcome to Adobe Forum,
    Have you tried logging out & logging back in of the CC desktop app?
    Have you clicked on "license this software" when you get a prompt of purchasing CC?
    Please try these steps, if the issue is still not resolved, do message me privately the order number, Email ID with which it is registered.
    I will follow it up for you.
    Regards,
    Rajshree

  • How to register the Photoshop Photography Program

    Where do I find a serial number to register my Photoshop Photography Program?  I do not have a 'triangle' in the product services menu - so nothing is popping up.

    Hi BearLens,
    Photoshop Photography Program does not required Serial number. Its an subscription base serivce.
    Please follow the steps mentioned in the knowledge base article http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    Let me know if it helps.
    Thanks!
    Eshant

  • Combining yearly Photoshop Photography Program with monthly Complete Program?

    Hi all!
    I'm planing to subscribe to a discounted 1-year Photoshop Photography Program. However, I sometimes need other apps from Complete Program, like AI or AE, too (probably worth 3-4 months a year).
    For money saving reason. Is it possible to maintain a membership of Photoshop Photography Program while enrolling month-to-month Complete Program as needed along the way?
    Or I need 2 Adobe ID?
    Thanks!

    If you have the trial or any other perpetual license version you will need to uninstall that first. After that log out of CC, restart your machine and then log back into CC. LR should then be available to download.

  • Photoshop Photography Program advertised, but not available in Hungary?

    After filling out the order form for Photoshop Photography Program the PS + LR boundle, after processing the payment the website gave an erroe message: Payment System Unavailable and offered me to try again, or place the order over the phone. I have spent about 2 hours total on the phone, mostly waiting and on hold calling a UK based number. Adding up the charge for the minutes calling UK from Hungary, the phone bill might be as much as a full PS license.
    I also spoke to a manager at the sales, I told him my story and he told me that they extended the special, so it did not end on the 2nd of December. The special will remain 'til the 8th of December. He transferred my call to another sales agent. She was helpful, but she couldn't process the payment either. She told me that I can not purchase this type of plan, because ungary is not registered. Whatever that means, it is mindblowing that they advertise the plan that not available from here. What a bunch of BS!
    I am wandering, if anyone has a little more info on this matter!
    Thanks, ZFoto

    What file(s) do you want to associate with Shockwave Player?
    SW player is a browser add-on, not a standalone player.
    You can test it at http://www.adobe.com/shockwave/welcome/

  • Does Photoshop Photography Program include use of Typekit?

    I subscribe to Adobe's Photoshop Photography Program and notice that the Creative Cloud desktop application indicates that I can turn Typekit on. However, it's not clear if Typekit is included in my subscription.
    In the Creative Cloud FAQ I see this:
    What is the Adobe Photoshop Photography Program offer?
    This offer includes access to Photoshop CC and Lightroom 5, Lightroom mobile and web, plus feature updates and upgrades as they are available; 20GB of cloud storage for file sharing and collaboration; and Behance ProSite for your own fully customizable professional portfolio. That means you get all the benefits of a Creative Cloud single-app membership for Photoshop CC, but with Lightroom 5 and Lightroom mobile included as well, for a terrific monthly price.
    In the Creative Cloud single-app overview I see this:
    Creative Cloud single-app plans include:
    Full version of one desktop application
    20GB of cloud storage for file sharing and collaboration
    Adobe Typekit library of fonts for use in desktop applications and websites
    Behance ProSite
    Limited access to services
    This seems to suggest that Typekit is included in the Photoshop Photography Program with no additional costs. Can anyone confirm this?

    Hi Wolf Eilers,
    Thanks for your interest in Typekit!  The Photoshop Photography Program includes a Typekit Trial plan, which allows you to sync a selection of fonts from the Typekit library to your desktop and use them on the web as well. 
    If you would like to have full access to all of the fonts in the Typekit library, you would need to upgrade to the Portfolio level. If you would like to do that:
    1) sign in at https://typekit.com/login with your Adobe ID and password
    2) visit typekit.com/plans, and select the "upgrade" option underneath Portfolio. Your Typekit plan upgrade will be billed separately from your Creative Cloud payments. The Portfolio plan is $49.99/year.
    There are links from the Typekit plans page which show you the fonts that are included in each subscription level:
    Pricing | Typekit
    I hope that this helps; let me know if you have any other questions. Best,
    -- liz

  • Photoshop Photography Program & CC Suite aplications

    I signed up for the Adobe Photoshop Photography Program, which is supposed to include just Photoshop CC, Lightroom 5, and Bridge CC, as far as I know. However, after running the CC installer I now see the full suite of Creative Cloud programs available with "Install"  buttons beside each one. Do I just ignore these and why are they there if I only subscribed to the Photoshop Photography Program?

    DenBrazil please check the membership listed under your account.  For more details please see Manage your membership and payments | Creative Cloud - http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html.

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