Registered Photoshop 13.0.2 reverting to trial mode?

Starting yesterday, when opening the app, a box popped up up telling me Photoshop was running in trial mode, so I entered my license number. Same box came up today. This is not a new install, no changes to the system. Prod Prem CS6, PS 13.0.2, OSX 10.6.8. Solutions?

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Adobe Photoshop CC Reverted to Trial Mode?

Hello:
My Photoshop subscription has reverted to Trial Mode. What can I do to fix this? I have a photoshoot that I need to finish processing, and it needs to be done today. I tried customer support chat, but they basically hung up on me because they were too busy. They recommended asking here.
Help??
Thanks.
Diana

Try this. http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

(not working)Creative Cloud applications unexpectedly revert to trial mode

I have an Creative Cloud accound but photoshop keeps gooing back to the trail mode. I have tried the help provided bij Adobe but this does not work ( Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM ). There should be an deactivate option in the help section but this is nowhere to be found. Hope there is an other sallution or maybe i should just delete and reinstall everything. But then i need a way to recover my action's.

in cc apps there is no deactivate option. that's been changed to a 'sign out' option.

Why does CC now sign out several times a day and applications revert to trial mode almost instantly?

Since the last update my Creative Cloud connection signs itself out several times a day. Applications continuously revert to trial mode and need to be relicensed. I cannot stress how annoying it is to be reading a PDF only for Acrobat to close and then be invited to start my "trial". Whilst this doesn't actually stop my use of the Adobe applications it is very disruptive to my normal work flow. What I struggle to understand is why the appliactions so quickly revert to trial mode. Surely even if the CC connection is lost they should remain licensed for days?
Running Windows 7 and the main apps I use are Illustrator CS6, Illustrator CC, Photoshop CS6, Photoshop CC & Acrobat XI Pro.
Richard

Jo: hello
Jagadish: Hi Jo .
Jo: Since I last updated Photoshop some weeks ago, connection signs itself out several times a day. Applications continuously revert to trial mode and need to be re-licensed.
Jo: I can see this was mentioned in a forum a couple of years ago but can't see there was a definate solution
Jo: I spoke to someone here yesterday, they had me sign out of creative cloud and back in, but that froze my computer, as all adobe programs do at the moment, and the chat window disappeared
Jo: I have tried the things suggested on this page https://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
Jo: except for Download the IMSLib Replacer, because the link is broken
Jo: which i mentioned yesterday, but it would appear it has not been fixed
Jagadish: I understand that you wish to activate software .
Jo Wickham: Oh my gosh no

My legally licensed CS6 has stopped working and reverted to trial mode. I paid a bundle for this and don't care to pay more to keep the software I legally own. There seems to be no customer support for this anymore, what do I do?

My legally licensed CS6 has stopped working and reverted to trial mode. I paid a bundle for this and don't care to pay more to keep the software I legally own. There seems to be no customer support for this anymore, what do I do?
The only answers I found were things like:
Upgrade to CC or You're out of luck.
This is not okay.
Please Help!

"Similar" problem here. I have bought a new PC, and want to install my precious CS5.5 to the new system.
All I get is an "illegal serial number" message. Even though I deactivated on the old pc and even though I copy the serial (for the pc version) from my official products page (or whatever that page is called)...
That's when the ordeal started to get someone at Adobe to figure out what is wrong.
No voice support for my "old" version. 2011? Old? Come on?!
The chat support is a Turin test, with no solution whatsoever.
The websites linked to in the final "chat" lines which should answer my questions are utterly useless.
So last attempt: I try overhere... and add my questions to you, OP...
Note that the only way in which I can get a fast human reply is by calling the number for buying the new CC! Shame on you Adobe!

Creative Cloud applications unexpectedly revert to trial mode

Hello,
I have an Creative Cloud account and all my apps reverted to the trail mode. I have tried the help provided bij Adobe but this does not work ( Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM.
I follow the instructions but it keeps asking for the Key.
Is there a way to repair it?
Jan

Hi Skora,
Please follow the article: Creative Cloud applications ask for serial number which will help you to fix this issue.
Let me know if it works or not.
Thanks,
Ratandeep Arora

Photoshop says it's running in Trial mode.

Hi there,
10 days ago I purchased the Lightroom+Photoshop package. I went on to install that on my Mac Pro but now everytime I open Photoshop it pops open the Adobe Application Manager who reminds my that there are X days remaining on my Photoshop trial. Lightroom works without problems.
I can click on either License this software or Contintue Trial. When I select license this software I get the message that login is required. It already knows my Adobe ID. When I click on the Sign In button it just goes to the next screen that asks for a serial number which I obviously don't have since it's a CC product and we don't get serial numbers.
The strange part is, I also installed it on my MacBook Pro and it works flawlessly there. It activates/registers without issues.
Yesterday I removed all the CC software with the provided Adobe CC removal tools. I also manually deleted every trace of Adobe files I could find on my system (application support files in both the Libraries, caches etc). I then went on to reinstall the software but the issue remains. Lightroom works, Photoshop keeps claiming it's running in trial mode.
I searched for a solution to this problem on the internet and these forums at first. There are a lot of people having this issue but no real solution is given (or no solution that actually works for me). It seems to be a somewhat common issue unfortunately.
One of the things I read is that it could be a language issue, when installing the software in a different language than your OS. My OS is in Dutch but I installed the software in English international (because I'm not used to a Dutch language photoshop, I get all lost if it's not in English ). But on the other hand, on my laptop the situation is exactly the same. Dutch OSX, English CC install. And yet that works perfectly.
Also my hosts file is clean, nothing is blocking communication to Adobe servers. I also tried disconnecting and reconnecting my account from inside the Creative Cloud menu app's settings to no avail.
It frustrates me to no end that the almost exact same setup works on my laptop and not on my desktop machine. Especially because the Mac Pro is my work machine and I rarely, if ever, use Photoshop on my laptop.
I really don't want to wait and see what happens in 20 days when the trial runs out. I don't know what to do anymore after doing that clean install (unless I missed just that crucial file that causes the issue..). Maybe it's an issue on the CC authentication server's end. Maybe I tried reinstalling too many times and it now thinks I'm running it on more than 2 computers? But that seems unlikely.
I'm running OSX 10.9.2 on both machines.

Chat Now button near the bottom for Activation and Deactivation may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Photoshop CC says I'm using trial mode

I just purchased the PS CC + Lr photography deal, and upon opening Photoshop Creative Cloud, it says I'm on trial mode and I have 30 days left. The app was downloaded using Adobe's Creative Cloud software. What is wrong and how can I fix this?

Please update the CC app from here:
https://creative.adobe.com/products/creative-cloud
Try signing out of the CC app, then sign back in.
Verify again, if this does not work let me know.
Regards,
Ashutosh

Why is Premiere Pro CS6 (perpetual) reverting to Trial Mode?

I purchase 11 copies of Premiere Pro CS6 over a year ago. This is not a subscription!
I have had to "re-license" these copies for the third time as they continue to revert to trail mode.
This is accomplished by signing into my adobe account.
This is very annoying......
Can anyone explain why this is happening?
Cedric Jefferson
Wheaton College

Bewildered14,
Sorry you're encountering this problem. See if this document helps explain your situation: http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Stefan

Creative suite applications unexpectedly revert to trial mode

... and trial mode is now to 0 days - so no way of updating to resolve problems as described online. How to proceed?

http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Mylenium

Registered version of CS6 keeps reverting to trial status

I have a license for CS6 Production Premium and have been using the suite since mid-2011. Recently, launching one of the applications in the suite periodically prompts me to "continue your trial" or to register my products. Each time, I type in my serial number, Adobe's system appears to register or confirm registration of my product, and I go on my way. A few weeks later I get the "continue your trial" prompt again. Again I fetch my serial number and go through the process again.
This keeps happening, and I want it to stop. I've bought the product, registered it, and installed it. Why does this trial status keep occurring?
Thanks.

Link above is currently broken, should be...
http://helpx.adobe.com/creative-suite/kb/64-bit-creative-suite-applications-repeatedly.htm l
Thanks!

Application reverts to trial mode

I recently paid for a Creative Cloud membership and I
am trying to download Photoshop in Creative Cloud and it says 'trial expired'. WHAT DO I DO?

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Reverts to Trial Mode

I have a creative cloud membership for Premiere Pro, however it keeps prompting me to start a trial or enter a serial number. I have tried reinstalling Premiere Pro, as well as updating my Creative Cloud Application, but Premiere Pro just can't figure out that I'm a paid subscriber. Any ideas? Thanks!

That MAY be a question for the Cloud forum... or, at least, read there to see if anyone else is having a similar problem
Cloud Forum http://forums.adobe.com/community/creative_cloud
-and http://forums.adobe.com/community/creative_cloud/creative_cloud_connection

Creative cloud keeps reverting to trial mode

And i have looked at the solutions ..and it tells me to deactive and then relaunch ....but when i go to Help ...i dont get the Deactivate selection?
Has anyone got advice on how to get around this problem ....should i rather uninstall and reinstall?
Thanking you in advance for your assistant!
Cheers Jo-Ann

From the Help menu choose Sign Out. This will deactivate the subscription.
The wording used to be Activate / Deactivate in the Help menu with a pepetual license (serial number / product key), now with a subscription is it Sign In / Sign Out.

Re: Why does CC now sign out several times a day and applications revert to trial mode almost instantly?

Same problem here. It is very disruptive and very aggravating... seems like something a major company like Adobe should, with all its resources, be able to easily fix.

Branching this to a separate discussion as the discussion you responded to was resolved in a previous version of the Creative Cloud Desktop application. More details can be found at Creative Cloud Help | Creative Cloud app for desktop | Release Notes.
MRFranz what operating system are you using? How often are you signed out of the Creative Cloud Desktop application? Are you on a managed network?

Registered Photoshop 13.0.2 reverting to trial mode?

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