Registered products missing from Adobe ID

I bought a sealed retail copy of Lightroom 4. I proudly registered it with Adobe and created an Adobe ID. I upgraded to Lightroom 5 and was given a Serial number and proudly registered it. I have logged in with my Adobe ID and I KNOW I have seen my registered products. It's the only reason I have an Adobe ID!
I recently moved to another country and I left my LR 4 box in storage.
Now I just upgraded to an SSD on my Macbook and reinstalled OSX. When I reinstalled LR 5 it is asking me for my LR 4 serial.
When I went into my Adobe ID to check my LR 4 serials it shows I don't have any products registered!!! I actually went in an re-registered my current upgrade serial of LR 5!
A Google search pulls up MANY threads of other people who have this EXACT problem. It's a known fact that the Adobe databases were severely compromised in the past.
I went through 3 people on the chat and they are all asking me for a proof of purchase of LR 4 which I don't have as I am living out of a suitcase. I am quoting one of the support staff here - > "Justin: We are sorry, there is no issue like that with Adobe and the serial numbers will be replicated under our application although it may not be replicated for customer."
Is this a known problem for other users? Customer service is treating me like I am the only one and I am kind of screwed here...

adobe makes available creative suite software dating back to cs2 and even allows cs1 (ie, cs) licensed users to use the cs2 products.
other products (like contribute 3) may, or may not, be available.
for contribute 3, you can try: http://www.adobe.com/support/contribute/downloads.html
for cs5, if you follow all 7 steps, you can download a trial via one of the links on this page using a browser that accepts cookies: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
and activate with your serial number.
if you have a download problem, you didn't follow all 7 steps. typically, failure to meticulously follow steps 1,2 and/or 3 is the problem, but your browser must also allow cookies so that's (a restrictive browser setting) another potential source of problems.

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Hi Jim,
I'm having the same problem of the mpeg 2 codecs missing from adobe media encoder. I have 2 computers and on both of them the mpeg 2 options for encoding have disappeared today. Can you please help?

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I know this is a very basic question and I also undestand that I have to include the same in my XXXFactoryList.h file.
But the issue is that I have included it perfectly every where and still I an getting this ASSERT due to this, no instance of my CSDTPObserver:CObserver is getting created
Please help to get this rectifiedFillOutInterfaceInfo - Impl kCSDTPObserverImpl not yet registered. Missing from factory list resource in plugin kCSDTPPluginID?
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CREATE_PMINTERFACE(CSDTPObserverImpl, kCSDTPObserverImpl)
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resource FactoryList (kSDKDefFactoryListResourceID)
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resource ClassDescriptionTable(kSDKDefClassDescriptionTableResourceID)
AddIn
kDocBoss,
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// ImplementationIDs:
DECLARE_PMID(kImplementationIDSpace, kCSDTPObserverImpl, kCSDTPPrefix + 5)
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Hi Dirk,
Please see below configuration in XXXID.h file:
// ImplementationIDs:
DECLARE_PMID(kImplementationIDSpace, kCSDTPServiceProviderImpl, kCSDTPPrefix + 0)
DECLARE_PMID(kImplementationIDSpace, kCSDTPIndesignResponderImpl, kCSDTPPrefix + 1)
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Above configuration is giving me below ASSERT:
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Now I changed the configuration as below:
// ImplementationIDs:
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DECLARE_PMID(kImplementationIDSpace, kCSDTPIndesignResponderImpl, kCSDTPPrefix + 1)
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Now it is giving below ASSERT:
FillOutInterfaceInfo - Impl kCSDTPStartupShutdownServiceImpl not yet registered. Missing from factory list resource in plugin kCSDTPPluginID?
Now this looks really wierd. I also tried with some random combinations 5,6,7 but none is working and some how 3 is not working but 4 is working. Now how can I decide which
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Hi Dirk,
Please see below configuration in XXXID.h file:
// ImplementationIDs:
DECLARE_PMID(kImplementationIDSpace, kCSDTPServiceProviderImpl, kCSDTPPrefix + 0)
DECLARE_PMID(kImplementationIDSpace, kCSDTPIndesignResponderImpl, kCSDTPPrefix + 1)
DECLARE_PMID(kImplementationIDSpace, kCSDTSelectionObserverImpl, kCSDTPPrefix + 2)
DECLARE_PMID(kImplementationIDSpace, kCSDTPObserverImpl, kCSDTPPrefix + 3)
DECLARE_PMID(kImplementationIDSpace, kCSDTPStartupShutdownServiceImpl, kCSDTPPrefix + 4)
Above configuration is giving me below ASSERT:
FillOutInterfaceInfo - Impl kCSDTPObserverImpl not yet registered. Missing from factory list resource in plugin kCSDTPPluginID?
Now I changed the configuration as below:
// ImplementationIDs:
DECLARE_PMID(kImplementationIDSpace, kCSDTPServiceProviderImpl, kCSDTPPrefix + 0)
DECLARE_PMID(kImplementationIDSpace, kCSDTPIndesignResponderImpl, kCSDTPPrefix + 1)
DECLARE_PMID(kImplementationIDSpace, kCSDTSelectionObserverImpl, kCSDTPPrefix + 2)
DECLARE_PMID(kImplementationIDSpace, kCSDTPObserverImpl, kCSDTPPrefix + 4) //<-------changed from 3 to 4
DECLARE_PMID(kImplementationIDSpace, kCSDTPStartupShutdownServiceImpl, kCSDTPPrefix + 3) //<-------changed from 4 to 3
Now it is giving below ASSERT:
FillOutInterfaceInfo - Impl kCSDTPStartupShutdownServiceImpl not yet registered. Missing from factory list resource in plugin kCSDTPPluginID?
Now this looks really wierd. I also tried with some random combinations 5,6,7 but none is working and some how 3 is not working but 4 is working. Now how can I decide which
is going to work and why 3 is not working here.
Please enlighten me if any one has any clue here

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